Customer Service Specialist (Transport & Logistics) Location: Reading, Berkshire Salary: £35,000 per annum Position: Full-time, Permanent The Company We are working with a growing and dynamic logistics business specialising in transport, freight forwarding, and pallet network distribution . Due to continued growth, they are looking to appoint a Customer Service Specialist to join their operations team in Reading. The Role As a key point of contact for customers, you will play a vital role in ensuring the smooth running of transport and freight operations , delivering a high level of service across pallet network and general haulage movements. Key Responsibilities Handling incoming customer enquiries via phone and email in a professional and timely manner Managing and updating bookings across transport management systems (TMS) Coordinating UK and European pallet network deliveries and collections Tracking shipments and providing real-time updates to customers Resolving delivery issues, delays, and service queries efficiently Processing orders, consignment notes, and transport documentation Liaising with drivers, depots, and partner networks to ensure service levels are met Maintaining accurate records of customer interactions and job updates Supporting the wider operations team with daily logistics activities Continuously striving to improve customer satisfaction and service delivery Experience & Skills Required Previous experience within transport, freight, or logistics operations is highly desirable Experience working with a pallet network (e.g. Palletways, Pall-Ex, Palletforce, etc.) would be a strong advantage Strong communication skills - both written and verbal Confident using transport systems and Microsoft Office Ability to work in a fast-paced, time-critical environment Excellent problem-solving skills and attention to detail A proactive, team-focused attitude with a willingness to learn What's on Offer Competitive salary package Opportunity to join a growing logistics business Supportive and team-oriented working environment Career development within transport and freight operations If you have experience in transport, freight forwarding, or pallet network operations and enjoy delivering exceptional customer service, we would love to hear from you.
May 01, 2026
Full time
Customer Service Specialist (Transport & Logistics) Location: Reading, Berkshire Salary: £35,000 per annum Position: Full-time, Permanent The Company We are working with a growing and dynamic logistics business specialising in transport, freight forwarding, and pallet network distribution . Due to continued growth, they are looking to appoint a Customer Service Specialist to join their operations team in Reading. The Role As a key point of contact for customers, you will play a vital role in ensuring the smooth running of transport and freight operations , delivering a high level of service across pallet network and general haulage movements. Key Responsibilities Handling incoming customer enquiries via phone and email in a professional and timely manner Managing and updating bookings across transport management systems (TMS) Coordinating UK and European pallet network deliveries and collections Tracking shipments and providing real-time updates to customers Resolving delivery issues, delays, and service queries efficiently Processing orders, consignment notes, and transport documentation Liaising with drivers, depots, and partner networks to ensure service levels are met Maintaining accurate records of customer interactions and job updates Supporting the wider operations team with daily logistics activities Continuously striving to improve customer satisfaction and service delivery Experience & Skills Required Previous experience within transport, freight, or logistics operations is highly desirable Experience working with a pallet network (e.g. Palletways, Pall-Ex, Palletforce, etc.) would be a strong advantage Strong communication skills - both written and verbal Confident using transport systems and Microsoft Office Ability to work in a fast-paced, time-critical environment Excellent problem-solving skills and attention to detail A proactive, team-focused attitude with a willingness to learn What's on Offer Competitive salary package Opportunity to join a growing logistics business Supportive and team-oriented working environment Career development within transport and freight operations If you have experience in transport, freight forwarding, or pallet network operations and enjoy delivering exceptional customer service, we would love to hear from you.
Pay: £19.00-£21.00 per hour Job Description: HGV Class 2 Driver Location: Heathrow Area Salary: Competitive + Overtime Job Type: Full-time / Permanent About the Role We are looking for reliable and experienced HGV Class 2 Drivers to join our Heathrow -based team. This role involves local and national driving with flexible shifts including day, night, with the option for tramping down to drivers discretion. Key Responsibilities Safely operate HGV Class 2 vehicles. Complete daily driving routes efficiently and on time. Maintain accurate logs and paperwork. Carry out daily vehicle checks and ensure vehicle cleanliness. Adhere to all health & safety and road traffic regulations. Use safe manual handling at drop off locations to unload equipment. Requirements Valid HGV Class 2 licence . Valid CPC card and Digital Tachograph card . Professional, reliable, and safety-conscious. 1 year of HGV driving experience essential. Clean infringement record. Must be able to drive Automatic and Manual vehicles. Good knowledge of WTD , using manual entries daily. Follow company uniform policy's and adhere to health and safety. What We Offer Competitive pay with overtime. Flexible day, night, and tramping shifts. Modern, well-maintained vehicles. Long-term, stable employment. Supportive team environment. Job Types: Full-time, Part-time, Temporary, Permanent, Temp to perm, Zero hours contract, Freelance, Fixed term contract Contract length: 24 months Benefits: Company events Company pension Free parking On-site parking Experience: HGV Driving: 1 year (required) Work Location: In person
Apr 30, 2026
Seasonal
Pay: £19.00-£21.00 per hour Job Description: HGV Class 2 Driver Location: Heathrow Area Salary: Competitive + Overtime Job Type: Full-time / Permanent About the Role We are looking for reliable and experienced HGV Class 2 Drivers to join our Heathrow -based team. This role involves local and national driving with flexible shifts including day, night, with the option for tramping down to drivers discretion. Key Responsibilities Safely operate HGV Class 2 vehicles. Complete daily driving routes efficiently and on time. Maintain accurate logs and paperwork. Carry out daily vehicle checks and ensure vehicle cleanliness. Adhere to all health & safety and road traffic regulations. Use safe manual handling at drop off locations to unload equipment. Requirements Valid HGV Class 2 licence . Valid CPC card and Digital Tachograph card . Professional, reliable, and safety-conscious. 1 year of HGV driving experience essential. Clean infringement record. Must be able to drive Automatic and Manual vehicles. Good knowledge of WTD , using manual entries daily. Follow company uniform policy's and adhere to health and safety. What We Offer Competitive pay with overtime. Flexible day, night, and tramping shifts. Modern, well-maintained vehicles. Long-term, stable employment. Supportive team environment. Job Types: Full-time, Part-time, Temporary, Permanent, Temp to perm, Zero hours contract, Freelance, Fixed term contract Contract length: 24 months Benefits: Company events Company pension Free parking On-site parking Experience: HGV Driving: 1 year (required) Work Location: In person
Job Title: Logistics Coordinator Location: South East London (Office-based) Salary: £35,000 - £40,000 per annum + Excellent Benefits Hours: Monday to Friday, 8:00am - 4:00pm (1-hour lunch break) Type: Full-Time, Permanent Are you an experienced logistics professional with a strong background in international trade? Do you thrive in a fast-paced environment where attention to detail and efficiency are key? If so, this could be the perfect opportunity for you. We're seeking a dedicated Logistics Coordinator to manage the global movement of goods via road, sea, and air for a well-established manufacturing business based in South East London . You'll play a critical role in ensuring smooth, compliant logistics processes from start to finish. Key Responsibilities: Coordinate international imports and exports, working with hauliers and freight forwarders. Prepare and manage logistics documentation, including: Bills of Lading (B/Ls) LCCI Certificates of Origin EUR1s Certificates of Free Sale Dangerous Goods Notes (DGNs) IATA Shipper's Declarations Liaise with internal teams, customers, and third-party providers to ensure timely deliveries and excellent service. Ensure compliance with shipping regulations and company procedures. Requirements: Minimum 5 years' experience in logistics, shipping, or import/export operations. Strong working knowledge of Incoterms and international shipping documentation. Proficiency in Microsoft Outlook, Excel, and Word . Excellent communication and organisational skills. Ability to work independently and manage multiple priorities under pressure. High attention to detail and a pragmatic, solution-focused mindset. GCSE Grade 5 / C or above in Maths and English (or equivalent). What's in It for You: Competitive salary : £35,000 - £40,000 per annum Generous holiday : 23 days annual leave (rising to 30), plus bank holidays Christmas shutdown : 3 days to be reserved from your holiday allowance Pension : Workplace pension scheme with Royal London Healthcare : Access to Private Medical Insurance scheme after 3 months No weekend work : Monday to Friday only Great location : Accessible via public transport with free on-site parking How to Apply: Apply directly via Reed and one of our team will be in touch to discuss next steps.
Apr 30, 2026
Full time
Job Title: Logistics Coordinator Location: South East London (Office-based) Salary: £35,000 - £40,000 per annum + Excellent Benefits Hours: Monday to Friday, 8:00am - 4:00pm (1-hour lunch break) Type: Full-Time, Permanent Are you an experienced logistics professional with a strong background in international trade? Do you thrive in a fast-paced environment where attention to detail and efficiency are key? If so, this could be the perfect opportunity for you. We're seeking a dedicated Logistics Coordinator to manage the global movement of goods via road, sea, and air for a well-established manufacturing business based in South East London . You'll play a critical role in ensuring smooth, compliant logistics processes from start to finish. Key Responsibilities: Coordinate international imports and exports, working with hauliers and freight forwarders. Prepare and manage logistics documentation, including: Bills of Lading (B/Ls) LCCI Certificates of Origin EUR1s Certificates of Free Sale Dangerous Goods Notes (DGNs) IATA Shipper's Declarations Liaise with internal teams, customers, and third-party providers to ensure timely deliveries and excellent service. Ensure compliance with shipping regulations and company procedures. Requirements: Minimum 5 years' experience in logistics, shipping, or import/export operations. Strong working knowledge of Incoterms and international shipping documentation. Proficiency in Microsoft Outlook, Excel, and Word . Excellent communication and organisational skills. Ability to work independently and manage multiple priorities under pressure. High attention to detail and a pragmatic, solution-focused mindset. GCSE Grade 5 / C or above in Maths and English (or equivalent). What's in It for You: Competitive salary : £35,000 - £40,000 per annum Generous holiday : 23 days annual leave (rising to 30), plus bank holidays Christmas shutdown : 3 days to be reserved from your holiday allowance Pension : Workplace pension scheme with Royal London Healthcare : Access to Private Medical Insurance scheme after 3 months No weekend work : Monday to Friday only Great location : Accessible via public transport with free on-site parking How to Apply: Apply directly via Reed and one of our team will be in touch to discuss next steps.
Pay: £22.00-£27.00 per hour Job Title: HGV Class 1 (C+E) Driver Location: Chertsey and Surrounding Area Salary: Up to £27 per hour Job Type: Full-time / Permanent About the Role We are seeking experienced HGV Class 1 (C+E) Drivers to join our team working in Chertsey and the surrounding areas. This role involves regular coupling and uncoupling of trailers, making it ideal for drivers confident with yard movements and trailer swaps. A good knowledge of the WTD and good level of driving skills. Key Responsibilities Operate HGV Class 1 (C+E) vehicles for local and national deliveries. Carry out coupling and uncoupling of trailers safely and efficiently. Demonstrate strong knowledge and experience using the fifth wheel mechanism. Ensure compliance with driver hours, tachograph, and working time regulations. Complete delivery paperwork and maintain accurate records. Carry out daily vehicle checks and report any defects promptly. Requirements Valid HGV Class 1 (C+E) licence. Must have held HGV Class 1 licence for a minimum of 1 year. Valid CPC card and Digital Tachograph card. Previous experience with coupling and uncoupling trailers essential. Fifth wheel experience beneficial. Professional, reliable, and safety-conscious attitude. Punctuality is essential for time sensitive jobs. What We Offer Up to £27 per hour (depending on experience). Overtime opportunities available. Modern, well-maintained fleet. Long-term, stable work within a supportive team. Job Types: Full-time, Part-time, Permanent, Temporary, Fixed term contract, Temp to perm, Zero hours contract Contract length: 24 months Benefits: Company events Company pension Employee discount Employee mentoring programme Flexitime Free parking On-site parking Referral programme Transport links Experience: HGV1 : 2 years (required)
Apr 30, 2026
Full time
Pay: £22.00-£27.00 per hour Job Title: HGV Class 1 (C+E) Driver Location: Chertsey and Surrounding Area Salary: Up to £27 per hour Job Type: Full-time / Permanent About the Role We are seeking experienced HGV Class 1 (C+E) Drivers to join our team working in Chertsey and the surrounding areas. This role involves regular coupling and uncoupling of trailers, making it ideal for drivers confident with yard movements and trailer swaps. A good knowledge of the WTD and good level of driving skills. Key Responsibilities Operate HGV Class 1 (C+E) vehicles for local and national deliveries. Carry out coupling and uncoupling of trailers safely and efficiently. Demonstrate strong knowledge and experience using the fifth wheel mechanism. Ensure compliance with driver hours, tachograph, and working time regulations. Complete delivery paperwork and maintain accurate records. Carry out daily vehicle checks and report any defects promptly. Requirements Valid HGV Class 1 (C+E) licence. Must have held HGV Class 1 licence for a minimum of 1 year. Valid CPC card and Digital Tachograph card. Previous experience with coupling and uncoupling trailers essential. Fifth wheel experience beneficial. Professional, reliable, and safety-conscious attitude. Punctuality is essential for time sensitive jobs. What We Offer Up to £27 per hour (depending on experience). Overtime opportunities available. Modern, well-maintained fleet. Long-term, stable work within a supportive team. Job Types: Full-time, Part-time, Permanent, Temporary, Fixed term contract, Temp to perm, Zero hours contract Contract length: 24 months Benefits: Company events Company pension Employee discount Employee mentoring programme Flexitime Free parking On-site parking Referral programme Transport links Experience: HGV1 : 2 years (required)