Mytime Active

3 job(s) at Mytime Active

Mytime Active Westerham, Kent
Aug 11, 2026
Full time
Centre Manager - Biggin Hill Memorial Library and Pool and Darrick Wood - Westerham, London Salary: circa £35,000 per annum Job Type: Contracted 40 hours per week Closing Date: 22nd August 2026 Do you have management experience in the leisure/golf industry? If so, we're looking for dedicated and enthusiastic Centre Manager to join our team! Benefits: In return you get to work for a great company with like-minded people with a competitive salary and benefits package including: Free access to Mytime Leisure & Golf for you AND one other. (worth up to £1,000 each year!) 33 days annual leave (including bank holidays). Additional leave with length of service. Holiday purchase scheme. 25% off food and beverage and free hot drinks. NEST pension. Early Pay - withdraw a part of your salary in advance of the pay day. New Employee Referral Bonus Exceptional achievement award scheme. Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform. Key Duties: To be responsible and accountable for the overall management and operations of the Centre; To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the sites specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management; To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team Ensure all staff are displaying, complying and championing the company's brand values both internally and externally; Ensure an enjoyable experience for all customers visiting the Centre. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication processes. React to information and create a plan to consistently meet the expectations of all customers. To ensure the management, development and co-ordination of staff resources are effectively meeting all operational requirements; Role requirements: Proven management experience in a multi-facility leisure and/or golf facility environment; Proven experience in successfully developing and implementing leisure and/or golf functions to meet business objectives; Proven experience of implementing sales and marketing strategies; Experience of managing multi-disciplinary teams, either directly or through contracts/franchises; Proven experience of supporting the organisations business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets; Proven experience in maintaining customer relationships and ensuring excellent customer service as well as meeting all needs appropriate to their business; and The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous; With a proven track record in managing and developing sports and leisure facilities the post holder will ideally have achieved a presence within the industry that ensures personal credibility; First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management; Interested? Here's a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become apart of giving back to the community! All offers of employment are conditional upon you signing the contract of employment and: Satisfactory health clearance; Two satisfactory references; Proof of attainment of qualifications; Evidence of your right to work in the United Kingdom; and Satisfactory Disclosure and Barring Service (DBS) check if needed for the role Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required. You need an account to apply
Mytime Active Southampton, Hampshire
Aug 10, 2026
Full time
General Manager - Dibden Golf Course - Southampton, Hampshire Job Type: Full Time - 40 hours per week Do you have management experience in the leisure/golf industry? If so, we're looking for dedicated and enthusiastic Centre Manager to join our team! Benefits: In return you get to work for a great company with like-minded people with a competitive salary and benefits package including: Free access to Mytime Leisure & Golf for you and one other.(worth up to £1,000 each year) 33 days annual leave (including bank holidays). Additional leave with length of service. Holiday purchase scheme. 25% off food and beverage NEST pension. Early Pay - withdraw a part of your salary in advance of the pay day. New Employee Referral Bonus Exceptional achievement award scheme. Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform. Key Duties: To be responsible and accountable for the overall management and operations of the Centre; To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the sites specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management; To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team Ensure all staff are displaying, complying and championing the company's brand values both internally and externally; Ensure an enjoyable experience for all customers visiting the Centre. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication processes. React to information and create a plan to consistently meet the expectations of all customers. To ensure the management, development and co-ordination of staff resources are effectively meeting all operational requirements; Role Requirements: Proven management experience in a multi-facility leisure and/or golf facility environment; Proven experience in successfully developing and implementing leisure and/or golf functions to meet business objectives; Proven experience of implementing sales and marketing strategies; Experience of managing multi-disciplinary teams, either directly or through contracts/franchises; Proven experience of supporting the organisations business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets; Proven experience in maintaining customer relationships and ensuring excellent customer service as well as meeting all needs appropriate to their business; and The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous; With a proven track record in managing and developing sports and leisure facilities the post holder will ideally have achieved a presence within the industry that ensures personal credibility; First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management; Interested? Here's a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become apart of giving back to the community! All offers of employment are conditional upon you signing the contract of employment and: Satisfactory health clearance; Two satisfactory references; Proof of attainment of qualifications; Evidence of your right to work in the United Kingdom; and Satisfactory Disclosure and Barring Service (DBS) check if needed for the role Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.
Mytime Active Sutton Coldfield, West Midlands
Aug 10, 2026
Full time
Sales and Operations Manager - Pype Hayes - Sutton Coldfield, West Midlands Job Type: Full Time, Permanent - 40 hours per week Are you passionate about golf and ready to lead sales and operations for a dynamic site that delivers top-tier experiences? If so, we're looking for dedicated and enthusiastic Sales and Operations Manager to join our team. Benefits: In return you get to work for a great company with like-minded people with a competitive salary and benefits package including: Free access to Mytime Leisure & Golf for you AND one other. (worth up to £1,000 each year!) 30 days annual leave (including bank holidays). Additional leave with length of service. Holiday purchase scheme. 25% off food and beverage and free hot drinks. NEST pension. Early Pay - withdraw a part of your salary in advance of the pay day. New Employee Referral Bonus Exceptional achievement award scheme. Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform. Key Duties: To implement the marketing plan to maximise sales of memberships, golf societies, functions, business meetings and casual golfers to both sites, implementing effective prospecting, networking and referral schemes. To set internal targets with Centre Manager for all FOH staff including respect to sales. Monitor the performance of the operation through the companies accounting and reporting procedures and react appropriately. Promote an excellent standard of customer service in accordance with the Mytime Active code of conduct and service standards. To train & develop operations staff to ensure they have extensive product knowledge, customer service skills and sales techniques, to maximise sales. To produce financial reports on the performance of each revenue stream. To carry out all duties relating to Health & Safety requirements and regulations according to the Health & Safety Policy Role requirements: Previous experience of working in a customer services environment, including sales, cashless banking and promotions. Experience of working in the Golf/Leisure industry. Experience in marketing. Experience in leading a team to deliver high-quality services Commercial awareness and business acumen; Sound knowledge on sales strategy and planning for golf and how to implement sales and promotional campaigns Interested? Here's a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become apart of giving back to the community! All offers of employment are conditional upon you signing the contract of employment and: Satisfactory health clearance; Two satisfactory references; Proof of attainment of qualifications; Evidence of your right to work in the United Kingdom; and Satisfactory Disclosure and Barring Service (DBS) check if needed for the role Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.