Equals One

Customer Service Administrator Reports to: Assistant Ops Manager Based at: Wallasey,CH44 7HX Salary: £26,561 pa Hours: 08:30 -17:00 Monday to Friday (40 hours). Job purpose: To provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS. Key Responsibilities: Answering the telephone in a high activity call centre environment whilst obtaining and verifying information from the client and inputting onto computer system Inputting and retrieving data from the in-house computer system Provide product information by answering questions and helping, where possible Telephone engineers out in field to pass on relevant information about emergency repairs in a timely manner. Enhance organisation's reputation by accepting ownership for accomplishing new and difficult requests Problem solving by clarifying issues, researching and exploring answers and alternative solutions Escalating unresolved problems Actively responsible for building teamwork and working together as a team Adhering to Equal Opportunities and Dignity at Work as per the company policy Any other duties relating to the role as requested by your line manager or the Company. Skills and Qualifications: Minimum 2 years proven experience of call handling Minimum 2 years proven experience of data entry Accuracy at record keeping I.T. skills Additional skills/ experience Strong personable nature Team player Experience of working in a pressurised call centre environment Multi-tasking Customer focused Self-motivator Problem solving skills Good telephony skills Dependability. Confidentiality: While carrying out the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Service user/other agency/public engagement and involvement: We are committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Customer Service Representative Working Hours: Full Time Location: Leeds LS26 The company was established in 2013. We are one of the fastest growing eCommerce Business Supplies and Office Furniture companies in the UK and are currently recruiting for an individual to join our Customer Service Team here at Office Monster. We provide innovative solutions with a strong emphasis on teamwork, communication, and continuous improvement, we pride ourselves on maintaining a positive and supportive work environment. Job Summary Handling all ranges of interaction with customers via phone, email, live chat and other communication channels. Ensuring prompt, accurate and comprehensive answers. Working as part of a team to ensure all areas of the Customer Service role are fulfilled. Dealing with all customer enquiries or complaints in a timely and empathetic manner. Working alongside our suppliers to ensure our customers receive a smooth & efficient ordering experience. Building rapport with Customers and ensuring they always receive the highest level of communication. Engaging with the Sales Team to recognise any potential quotes for larger order enquiries. Using initiative to prioritise your daily workload ensuring all daily tasks are complete. Actively seeking feedback from customers to help identify areas of improvement and opportunities for growth. Collaborating with internal teams to provide efficient and effective solutions for customers. Maintaining detailed records of customer interactions and transactions. Contributing to the overall success of the team by maintaining a positive attitude and supporting colleagues. Key Qualifications & Skills Time Management Previous Customer Service Experience Telephone & Computer Experience Organisational skills Ability to use initiative. Previous experience in complaint handling Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Internal Recruitment Specialist Competitive Salary + Benefits West Yorkshire Monday Friday, 40 hours per week Benefits: Up to 25 days holiday plus bank holidays, health cash plan, pension scheme, employee recognition awards, personal development and training opportunities, and free parking. About the Company Our client is a successful, growing UK group operating across multiple sites. They are a dynamic, people-focused organisation with an excellent reputation for quality, innovation and customer service. This is an exciting opportunity to join the business at a key stage of its growth and make a genuine impact on how it attracts, develops and retains talent. About the Role As Internal Recruitment Specialist, you will lead the attraction and recruitment of high-quality talent across a range of business functions. You ll work closely with managers and senior leaders to build talent pipelines, deliver an excellent candidate experience and strengthen the organisation s employer brand. Key responsibilities include: Partnering with managers to understand hiring needs and create engaging job descriptions. Sourcing and attracting candidates through LinkedIn, job boards, social media, referrals and recruitment events. Managing the end-to-end recruitment process, including screening, interviewing, coordinating selection and making hiring recommendations. Building talent pipelines for current and future vacancies, while maintaining a positive candidate experience. Managing agency relationships and preferred supplier arrangements, ensuring recruitment activity remains effective and cost-efficient. Supporting employer branding, onboarding, employee referrals and recruitment reporting for senior leaders. Managing apprenticeship opportunities and identifying development needs to support the upskilling of existing colleagues. Ensuring recruitment activity is fair, compliant and well organised. What We re Looking For Experience in an in-house recruitment or talent acquisition role. Strong knowledge of recruitment best practice, HR processes, applicant tracking systems and recruitment platforms. Excellent written, communication and social media skills, with the ability to create compelling job adverts and employer-brand content. Confidence using recruitment data to identify trends and improve sourcing strategies. Strong relationship-building and negotiation skills with managers, candidates and recruitment agencies. Excellent organisation, attention to detail and the ability to manage multiple vacancies in a fast-paced environment. Knowledge of apprenticeships, learning and development, and the apprenticeship levy would be advantageous. A full UK driving licence and willingness to travel to sites across the UK. How to Apply To be considered, please apply through this advert or submit your CV to the recruiting agency directly. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Investor Relations & Business Development Associate Manchester, Hybrid Full Time Salary: £35,000 to £40,000 + Bonus (DOE) About the company Our client supports life sciences, healthcare and health tech businesses through fundraising and strategic transaction activity. They combine deep sector knowledge with a targeted, data-led approach to investor engagement, helping innovative businesses connect with the right investors to achieve their growth ambitions. The Opportunity This is an exciting opportunity to join a growing specialist advisory business, supporting innovative healthcare, life sciences and health tech companies as they raise investment. Working closely with clients, partners and campaign teams, you'll build relationships, identify opportunities and help connect businesses with the right investors, while supporting the successful delivery of fundraising campaigns. Our client is looking for a commercially minded, relationship-focused individual with experience in investor relations, business development, account management, consultancy, client success or another commercial role. Ideally, you will have experience within life sciences or healthcare. However, our client is also keen to hear from candidates who have gained relevant exposure across the broader health ecosystem, including digital health, diagnostics, biotechnology, medical technology, nutrition, wellness or related sectors. What You'll Be Doing Identify and prioritise investor engagement opportunities across live fundraising campaigns. Build and maintain trusted relationships with investors, clients and key industry stakeholders. Follow up investor enquiries and convert interest into meaningful conversations. Coordinate activity across multiple fundraising campaigns, ensuring clear plans, priorities and deadlines are maintained. Communicate confidently with clients, providing updates and helping campaigns remain focused and on track. Support targeted investor communications and marketing activity. Use CRM data, market intelligence and campaign insight to identify opportunities and inform decision-making. Maintain accurate CRM records, activity pipelines and campaign reporting. Assist in preparing high-quality investor presentations, communications and supporting documentation. Share market insight, investor feedback and sector intelligence to help strengthen future campaigns and our client's profile within the healthcare and life sciences investment community. What They're Looking For Essential Commercially minded with a passion for building strong client and stakeholder relationships. Experience in business development, account management, client success, consultancy, project delivery or a similar commercial, client-facing role. Relevant experience or exposure within healthcare, life sciences, health tech or the broader health ecosystem. This could include digital health, diagnostics, biotechnology, pharmaceuticals, medical technology, nutrition, wellness or another related sector. Able to understand complex healthcare and commercial concepts and communicate them clearly and confidently. Excellent communication, relationship-building and stakeholder management skills. Highly organised, with the ability to manage multiple priorities and deadlines. Commercially aware and analytical, using data and insight to support decision-making. Experience using CRM systems and maintaining accurate records and pipelines. Proactive, organised and detail-oriented, with a self-motivated approach. A confident ambassador who represents the business professionally. Based within commuting distance of Manchester city centre and happy to work from the office on a regular hybrid basis. Desirable Experience in investor relations, fundraising, venture capital, private equity, corporate finance or transaction support. Direct experience within healthcare, life sciences or health tech. Experience coordinating commercial projects, campaigns or multiple stakeholder workstreams. Salesforce or similar CRM experience. Experience within a professional services, consultancy or advisory business. Degree qualified, ideally in a scientific, healthcare or business-related discipline, or equivalent relevant experience. An interest in AI tools and technology-enabled ways of working. Transferable Experience Welcomed While direct healthcare, life sciences or health tech experience would be ideal, they are also keen to hear from candidates who have developed strong commercial, relationship-building and stakeholder management skills within the broader health ecosystem, including areas such as digital health, diagnostics, biotechnology, medical technology, pharmaceuticals, nutrition and wellness. Candidates with relevant experience in business development, account management, client success, consultancy or other commercial, client-facing roles are encouraged to apply. They value curiosity, commercial awareness, sector understanding and the ability to build trusted relationships just as highly as direct investor relations experience. What Success Looks Like Over time, you will: Develop a strong understanding of our client's services, sectors and investor network. Build confidence managing multiple fundraising campaigns simultaneously. Deliver structured, proactive investor outreach and follow-up activity. Turn market insight and investor engagement into meaningful commercial opportunities. Build lasting relationships with investors, clients and colleagues. Contribute ideas that improve campaign performance and strengthen our client's reputation within the healthcare and life sciences investment community. What They Offer This is an excellent opportunity to gain broad commercial experience, take ownership early and develop your career within a growing specialist advisory business. You'll play a key role in connecting innovative businesses with the right investors and contributing to the continued success of the business.

Warehouse Operatives Salary £25,750 plus Overtime paid as time and a half. Company Profit Share Scheme Full time / permanent Day and Night positions available (Night position includes allowance) Based - Strood - Kent ME2 2AH Additional benefits Free on-site parking 25 Days holiday entitlement Generous company pension scheme after qualifying period Cycle to work scheme Established in 1981 Richard Austin Alloys have become one of the largest independent metal stockholders in the UK. We now have new opportunities for Warehouse Operatives to join our fast growing South East operation. Specialising in next day delivery of Aluminium and Stainless Steel, our businesses are all built on the highest levels of service. Supplying to key engineering companies our warehouse team need to make sure all orders are processed to highest standards. Having already exceeded our initial growth targets we are firmly focused on the next level and are now looking to add to the team. This role involves the picking, packing and loading of our metals in preparation for delivery across the South East. Our customers operate on a just in time basis so this role is an important part of the business. Candidates should be customer focused with a keen attitude and good communication skills. A Forklift licence is desirable but not essential as full ongoing training is given to the right candidate. If this Warehouse Operative role sounds of interest please e-mail your cv by return. INDLS

Sales Agent - Flexible & Work from home Commission only Benefits: Salary expectation is based on experience and hours worked Uncapped earnings Incentives programme Flexible Work from home/anywhere Job Type: Full-time, Part-time, Flexible - Commission only Would you like to work from home or where ever you are, remotely ? If so, our client would be delighted to hear from you. The company UK based utility company with a 25 year history. Regulated by Ofgem, Ofcom & the Financial Conduct Authority. We provide multi service bundles with guaranteed savings. We deliver excellent, award winning customer service & results The Role: You will help to introduce customers and help them save money on their utility bills You will receive full training, support & mentoring, Work remotely from anywhere with complete flexibility, rewards & unlimited commission. This is an opportunity where your income is limited only by what you want to achieve. You will be able to choose your own hours to work around your lifestyle, and set your own targets, which will decide your income. About You: You are a self-motivated, personable and tenacious individual. You are able to work on your own or as part of a team. You are a confident communicator . No prior experience required, as full training and support will be provided. You will require an online device such as a laptop, tablet or phone to use during appointments via our company app. Due to our incredible growth, we are looking for Sales Agents all across the UK. To learn more about this excellent opportunity please submit your CV. INDHS

Manufacturing General Operative £15.44 to £16.25 per hour, dependant on experience Full Time; Permanent Late shifts: 3.30pm to 2am Monday to Wednesday and 3.30pm to 1am Thursday Leeds LS10, West Yorkshire Profile Our client, based on the outskirts of Leeds, has been established 23 years and is the market leader in the manufacture of furniture for the Hospitality Industry. They manufacturer and fit out Hotels with bespoke furniture for clients such as Hilton, Sheraton, Holiday Inn & Crowne Plaza. J ob Purpose To work as a general operative with a variety of duties to support across departments to deliver a quick and efficient turnaround of work. Opportunities to develop your skills from general operative to a more specific role with pay increases to reflect your skills and confidence gained. Responsibilities but not limited to: - Basic Health and Safety awareness, including manual handling Learn to operate our woodwork machinery. Quality checking and fault identification Packing products Backing off certain machinery within the factory Basic furniture assembly Moving work in progress around the factory to the required locations. Essential Skills: - A willingness and desire to learn various aspects within the factory. Areas include Upholstery; Polish/spray; Furniture assembly and a variety of machines (Beam saw, CNC & Edge Bander) Working as part of a team and on own. Ability to work to a high standard of quality Good communication skills at all levels. Proactive and able to use own initiative. No previous experience required; full training will be given. INDLS