DiSRUPT Agency

Aftercare Coordinator - 12 months fixed term Location: Reading Town Centre (Thames Tower, opposite Reading Train Station)Salary: £30,000 - £35,000 DOE per annum + bonus We are looking for an Aftercare Coordinator to join our client on a 12 months fixed term contract to support during a busy period as they complete on more properties across their portfolio. This is a fantastic opportunity to be part of a growing organisation in the private rented housing sector, working in a modern office directly opposite Reading train station. The Role: As an Aftercare Coordinator, you'll play a key role in supporting the aftercare/defects team and ensuring our residents enjoy a smooth and positive experience in their homes. You'll liaise with developers, contractors, and internal teams to resolve issues, manage defects, and ensure high-quality standards are maintained throughout. Key Responsibilities: Liaise with developers, consultants, and contractors during the defect rectification period. Schedule and attend visits to residents' homes to review reported issues. Monitor and escalate contractor performance where necessary. Manage the end-of-defects inspection process. Keep systems and records up to date and provide reports to the Aftercare Manager. About You: Experience in a similar aftercare, defects, or customer service role (ideally with a developer or contractor). Excellent communication and organisational skills. A proactive, solution-focused mindset with the ability to work independently and collaboratively. A professional, approachable manner and strong customer focus.

Client Experience Assistant - Central London (roaming across multiple sites) Location: West End and City Type: Part-time (4 days / 32 hours per week) Shifts will be: 8am - 5pm, 8:30am - 5:30pm or 9am - 6pm. Please note we may require some flexibility for occasional coverage to work later hours, up until 9pm. Rotas will be provided in advance so you'll know your shifts ahead of time. Interview date: Wednesday 8th October 2025 Are you a people-person with a flair for delivering exceptional service? A premium, award-winning flex workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment. As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact. What You'll Be Doing: Delivering a warm, professional welcome to everyone entering the space Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas Proactively anticipating client needs and going the extra mile to exceed expectations Supporting the coordination of meetings and events, including room set-up and catering Managing stock and supplies, raising purchase orders as needed Promoting and facilitating the use of in-house services Handling queries and resolving complaints with professionalism and care Liaising with internal teams and suppliers to ensure a seamless experience Being the go-to person for office equipment, tech queries, and service support Adhering to compliance and health & safety procedures What We're Looking For: A confident, outgoing individual with strong communication skills A team player with a proactive, can-do attitude Well-presented with a polished, professional approach and personal style Someone who takes ownership and pride in their work environment Organised, adaptable, and always ready to solve problems Previous experience in a customer-facing or hospitality role This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.

Building Manager - Edgware Salary: £45,000 Start Date: November Hours: Mon-Fri, 9:00am-5:30pm A fantastic opportunity for an organised and people-focused professional to take on a key role managing a residential portfolio in Edgware. This position blends resident engagement with operational oversight, ensuring a safe, welcoming, and well-run living environment. Key Responsibilities: Act as the dedicated point of contact for residents, building strong relationships and resolving issues promptly. Manage void properties to minimise rental loss, overseeing viewings, lettings, renewals, and tenancy matters. Coordinate and supervise contractors to deliver high-quality estate services, repairs, and compliance works. Carry out regular property inspections, ensuring communal areas are safe, clean, and well-maintained. Oversee onsite staff, including rotas, training, and performance reviews. Maintain full health & safety compliance across gas, electrical, fire safety and legionella requirements. Monitor budgets, approve invoices, and ensure expenditure is well controlled. What We're Looking For: Proven experience in property management, PRS, or a customer-focused hospitality role. Strong organisational skills with the ability to prioritise and meet deadlines. Excellent communication, both written and verbal, with a strong focus on customer care. IT savvy, confident using multiple systems and Microsoft Office (Word, Excel, Outlook, PowerPoint). IRPM, ARLA or similar qualification (desirable). Knowledge of Qube, HubSpot, or Fixflo (desirable). Benefits include: Private healthcare, life assurance, enhanced family pay, benefit hub with discounts & wellness perks, and season ticket loans.