IT Helpdesk Officer (3-Month Contract) Bath Hybrid Working Immediate Start Looking to kickstart your IT career with a leading global consultancy? We're recruiting for an IT Helpdesk Officer to join a busy Global IT team on an initial 3-month contract based in Bath . This is a fantastic opportunity to gain hands-on experience supporting thousands of users across an international business while developing your technical skills in a collaborative and supportive environment. The Role As part of the IT Helpdesk team, you'll provide 1st Line technical support, helping to resolve a wide range of IT issues and ensuring users receive an excellent level of service. This is a varied role where you'll gain exposure to enterprise technologies and build valuable experience within a fast-paced IT environment. Key Responsibilities Provide 1st Line IT support via phone, email and remote support tools Log, prioritise and resolve helpdesk tickets within agreed SLAs Troubleshoot Microsoft 365, Windows and software-related issues Escalate more complex technical issues where required Deliver exceptional customer service to users across the business Support the day-to-day operation of the IT Helpdesk About You We're looking for someone who is passionate about IT and enjoys solving problems. You'll ideally have: Previous IT Helpdesk, Service Desk or IT Support experience (or a relevant IT qualification with strong customer service experience) Good working knowledge of Microsoft 365 (Outlook, Teams, Word and Excel) Excellent communication and interpersonal skills A proactive approach with a willingness to learn Strong troubleshooting and problem-solving abilities Desirable Skills Active Directory or Exchange Online SharePoint or OneDrive ITIL awareness Microsoft 365 Defender exposure What's on Offer? Hybrid working (Bath office) Initial 3-month contract with an immediate start Opportunity to gain experience within a large global organisation Friendly, supportive IT team Exposure to enterprise technologies and large-scale IT operations If you're looking to develop your IT career in a professional, fast-paced environment, we'd love to hear from you. Apply today for immediate consideration.
Jul 03, 2026
Contractor
IT Helpdesk Officer (3-Month Contract) Bath Hybrid Working Immediate Start Looking to kickstart your IT career with a leading global consultancy? We're recruiting for an IT Helpdesk Officer to join a busy Global IT team on an initial 3-month contract based in Bath . This is a fantastic opportunity to gain hands-on experience supporting thousands of users across an international business while developing your technical skills in a collaborative and supportive environment. The Role As part of the IT Helpdesk team, you'll provide 1st Line technical support, helping to resolve a wide range of IT issues and ensuring users receive an excellent level of service. This is a varied role where you'll gain exposure to enterprise technologies and build valuable experience within a fast-paced IT environment. Key Responsibilities Provide 1st Line IT support via phone, email and remote support tools Log, prioritise and resolve helpdesk tickets within agreed SLAs Troubleshoot Microsoft 365, Windows and software-related issues Escalate more complex technical issues where required Deliver exceptional customer service to users across the business Support the day-to-day operation of the IT Helpdesk About You We're looking for someone who is passionate about IT and enjoys solving problems. You'll ideally have: Previous IT Helpdesk, Service Desk or IT Support experience (or a relevant IT qualification with strong customer service experience) Good working knowledge of Microsoft 365 (Outlook, Teams, Word and Excel) Excellent communication and interpersonal skills A proactive approach with a willingness to learn Strong troubleshooting and problem-solving abilities Desirable Skills Active Directory or Exchange Online SharePoint or OneDrive ITIL awareness Microsoft 365 Defender exposure What's on Offer? Hybrid working (Bath office) Initial 3-month contract with an immediate start Opportunity to gain experience within a large global organisation Friendly, supportive IT team Exposure to enterprise technologies and large-scale IT operations If you're looking to develop your IT career in a professional, fast-paced environment, we'd love to hear from you. Apply today for immediate consideration.
Are you an Infrastructure Engineer looking for a role where your work directly impacts thousands of retail customers every day? We're looking for a Retail Infrastructure Engineer to join a growing technology team responsible for the infrastructure that powers stores across the UK. You'll play a key role in maintaining and enhancing critical retail systems including store networks, POS technology, Microsoft infrastructure, cloud platforms and end-user services. This is an opportunity to work on large-scale retail technology projects, modernisation initiatives and infrastructure improvements within a fast-paced, customer-focused environment. What You'll Be Doing Supporting and maintaining retail infrastructure across multiple UK locations Managing and improving store connectivity, networks and infrastructure services Supporting POS and retail technology platforms Working with Azure, Microsoft 365 and hybrid infrastructure environments Monitoring system performance, availability and security Delivering infrastructure upgrades, deployments and project work Troubleshooting complex technical issues and driving root cause analysis Working closely with service, support and project teams What We're Looking For Proven experience as an Infrastructure Engineer, Systems Engineer or similar Strong knowledge of Microsoft technologies including Windows Server, Active Directory and Microsoft 365 Knowledge of networking technologies including SD-WAN, VPN, Wi-Fi and switching KNowledge of SQL and FTP support Experience supporting retail environments, store technology or POS systems Strong troubleshooting and problem-solving skills Excellent communication and stakeholder management abilities Desirable Experience VMware or virtualisation technologies ITIL environment What's In It For You? Competitive salary with bonus Hybrid working Exposure to enterprise-scale retail technology Opportunities to lead infrastructure projects Career progression within a growing technology function Modern cloud and infrastructure environment If you're passionate about infrastructure, enjoy solving complex technical challenges and want to be part of a business investing heavily in technology transformation, we'd love to hear from you. Apply today for immediate consideration.
Jul 02, 2026
Full time
Are you an Infrastructure Engineer looking for a role where your work directly impacts thousands of retail customers every day? We're looking for a Retail Infrastructure Engineer to join a growing technology team responsible for the infrastructure that powers stores across the UK. You'll play a key role in maintaining and enhancing critical retail systems including store networks, POS technology, Microsoft infrastructure, cloud platforms and end-user services. This is an opportunity to work on large-scale retail technology projects, modernisation initiatives and infrastructure improvements within a fast-paced, customer-focused environment. What You'll Be Doing Supporting and maintaining retail infrastructure across multiple UK locations Managing and improving store connectivity, networks and infrastructure services Supporting POS and retail technology platforms Working with Azure, Microsoft 365 and hybrid infrastructure environments Monitoring system performance, availability and security Delivering infrastructure upgrades, deployments and project work Troubleshooting complex technical issues and driving root cause analysis Working closely with service, support and project teams What We're Looking For Proven experience as an Infrastructure Engineer, Systems Engineer or similar Strong knowledge of Microsoft technologies including Windows Server, Active Directory and Microsoft 365 Knowledge of networking technologies including SD-WAN, VPN, Wi-Fi and switching KNowledge of SQL and FTP support Experience supporting retail environments, store technology or POS systems Strong troubleshooting and problem-solving skills Excellent communication and stakeholder management abilities Desirable Experience VMware or virtualisation technologies ITIL environment What's In It For You? Competitive salary with bonus Hybrid working Exposure to enterprise-scale retail technology Opportunities to lead infrastructure projects Career progression within a growing technology function Modern cloud and infrastructure environment If you're passionate about infrastructure, enjoy solving complex technical challenges and want to be part of a business investing heavily in technology transformation, we'd love to hear from you. Apply today for immediate consideration.
