Lovett Care

Maintenance Manager Hilton House Care Home is a purpose-built 51 bed care facility located in the heart of Stoke-on-Trent. Created to provide the highest standards of comfort, safety, and personalised care, Hilton House supports residents with a variety of needs, including residential and dementia residential care. The home reflects the Lovett Care promise of excellence, offering a warm and supportive environment where residents feel truly at home. We incorporate the latest care technologies and deliver a rich programme of daily activities and gentle exercise to encourage wellbeing and enhance quality of life. Our dedicated team is carefully selected for their compassion and professionalism, and benefits from comprehensive induction and ongoing training provided by our in-house trainers. We are seeking to appoint a kind, organised and experienced Maintenance Manager to join our team. To ensure that the buildings, equipment and fixtures are maintained in good, safe working order, compliant with safety regulations and records updates. Responsible for the maintenance of the accommodation that it is in a constant clean and attractive condition. We have a 37.5 hours contract available with a competitive salary! Shift times are , Monday to Friday. Flexibility may be required to meet the needs of the business. Role Responsibilities: Carry out regular inspections throughout the Home, monitor and action plan any maintenance issues found. Report defects requiring specialist attention in a timely manner. Carry out domestic painting, decorating and wallpapering to a schedule defined by the Home Manager, and ensure bedrooms are of good standard for new admissions. Carry out minor joinery work and minor plumbing. Undertake regular inspections/room checks to identify any defects that need rectifying and enter into the maintenance log book to create a schedule for completion. To undertake and prioritize other tasks as required by the Management team. Ensure all compliance documents are up to date. Carry out Health and Safety and Fire Safety drills and training as required. Complete Legionella testing in liaison with consultants. Take responsible for promoting and safeguarding the welfare of adults that the post holder is responsible for or comes into contact with. Skills and experience required: Experience in basic plumbing, electrical, joinery or gardening work is essential. Specialist skills in a building trade is preferable. Ability to use basic tools and operate equipment. Must have a full clean driving license.? Must be reliable and be able to communicate with residents and other members of staff. Care home background is preferable. The Benefits? Opportunities to progress through our career paths into more senior and management roles Bank holiday and overtime enhancements? 5.6 weeks annual leave per annum Paid DBS? Uniform provided Paid training? Refer a friend referral scheme,?for the following roles only - Registered Nurse, Team Leader/Senior Care Assistant and Care Assistant Excellent induction programme for new starters? A rewarding career with lots of opportunities to progress within the company Ongoing support and training for nationally recognised qualifications? A competitive rate of pay? Cycle to work scheme Wellbeing programmes? Recognition awards - employee of the month and golden tickets Ongoing career development? Travel plan - walk or ride a bike and get a free meal that day? Pension scheme EarlyPay- access to your money as you earn (pay advance) About Lovett Care At Lovett, we believe our elders deserve more. Not out of duty or pity, but because they've earned it, and because the good life doesn't stop at 80, 90, or 100. We believe in more More dignity in everyday care. More respect in every interaction. More friendship, joy, and belonging. More moments that matter. Our homes aren't waiting rooms. They're communities where people thrive, where days are full of possibility, voices are heard, and the wonder of people shines through in every conversation, every shared meal, every burst of laughter down the hall. When you choose Lovett, you're choosing a place that sees your loved one as we see our own elders: as people who still have everything to give, and everything to gain. We are Lovett. We believe in more for our elders. This position is subject to a DBS check REF-

Head of Care Guiseley Manor Care Home is a purpose-built 72 care home facility and is situated in the town of Guiseley in the heart of west Yorkshire, Leeds. The home provides the highest standards of safety, comfort and care to 72 residents who have a variety of care needs. We offer residential, nursing and dementia care. The home reflects the Lovett Care vision of providing the highest standards of safety, comfort and care. We invest in the latest technology and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents. All team members are hand selected for their warmth and passion; they have a full induction and ongoing training from our in-house trainers.?Across Lovett Care all of our staff are paid the national minimum wage or above. We are seeking to appoint a caring, motivated and experienced Head of Care to join our team, to oversee our Residential Communities and Team Leaders / Senior Care Assistants and report directly to our Home Manager and Deputy Home Manager. We currently have available a full time contract on days but the post holder may be required to cover absence, and complete night audit visits.?You will support the Home Manager and Deputy Home Manager in providing leadership to the care team and effective 24-hour management of the home within the available resources. We have a full time contract available with a competitive hourly rate of £15.25! Shift times are with alternate weekend working. You must have NVQ3 or above in Health and Social Care and medication management and administration experience to apply for this role Role Responsibilities: Responsible for the overall management of the Community. Responsible for the quality of care assessment, care planning, implementation and evaluation and associated care staff training issues to ensure that at all times residents in the Community receive an?excellent standard of care. Coordinate the activities of all care and nursing staff during the shift on the Community. Dispense medication as per Medication Policy. Build relationships with external professionals including liaising with the relevant health and social care professionals during each shift as necessary. Liaise with relatives and residents during each shift as necessary. Deal with emergency situations in relation to the building, residents, staff or other services within the Home as they arise during each shift. Ensure the safety of the building during each shift. Provision of quality "hands on" care to residents in a person centred manner. Ensure that changes in need are observed and reported. Ensure that care is delivered in line with best practice. Write up daily recordings of resident's care. Ensure that changes in residents' needs are identified and recorded on the individual care plans. Skills and Experience required Experience in Elderly care is essential NVQ Level 3 or above in Health and Social Care 2 years experience of working within a care home setting Demonstrate up to date knowledge of the Mental Capacity Act (2005) including understanding of Deprivation of Liberty Safeguards (DoLS) and Equality Act (2010) leglisation. Excellent care planning skills (assessment, creation and maintenance) Demonstrate a professional manner and appearance Demonstrate the ability to co-ordinate and motivate a team Demonstrate the ability to prioritise and handle emergency situations effectively Empathetic and a good listener The Benefits? Opportunities to progress through our career paths into more senior and management roles Bank holiday and overtime enhancements? 5.6 weeks annual leave per annum Paid DBS? Uniform provided Paid training? Refer a friend referral scheme,?for the following roles only - Registered Nurse, Team Leader/Senior Care Assistant and Care Assistant Excellent induction programme for new starters? A rewarding career with lots of opportunities to progress within the company Ongoing support and training for nationally recognised qualifications? A competitive rate of pay? Cycle to work scheme Wellbeing programmes? Recognition awards - employee of the month and golden tickets Ongoing career development? Travel plan - walk or ride a bike and get a free meal that day? Pension scheme Early Pay- access to your money as you earn (pay advance) About Lovett Care At Lovett, we believe our elders deserve more. Not out of duty or pity, but because they've earned it, and because the good life doesn't stop at 80, 90, or 100. We believe in more More dignity in everyday care. More respect in every interaction. More friendship, joy, and belonging. More moments that matter. Our homes aren't waiting rooms. They're communities where people thrive, where days are full of possibility, voices are heard, and the wonder of people shines through in every conversation, every shared meal, every burst of laughter down the hall. When you choose Lovett, you're choosing a place that sees your loved one as we see our own elders: as people who still have everything to give, and everything to gain. We are Lovett. We believe in more for our elders. This position is subject to a DBS check REF-

At Lovett Care , we are passionate about delivering exceptional care for our elders across our homes. Whether it's residential, nursing, dementia, or respite care, we ensure every individual feels safe, comfortable, and valued. Our approach combines compassionate support with innovative technology - such as silent nurse-call systems and digital care records - to protect dignity while enhancing quality of life. About the Role We are looking for an analytical, and organised Senior Business Intelligence Analyst to join our growing team. This is a full-time, permanent position offering a competitive salary of £50,000-£65,000 per annum , depending on experience. You will be based at our Support Office in Newcastle under Lyme.In this role, you will transform data into meaningful insights that support strategic decision-making across the business. Working closely with senior stakeholders, you will develop dashboards, reports, and analysis that drive performance, efficiency, and growth. Key Responsibilities As Senior Business Intelligence Analyst you will be reporting into the Head of Business Intelligence, transform general and marketing data into action plans providing valuable actional insight. Skills and experience required: Data Integration, Reporting and Advanced Analytics Create customer data models by connecting CRM, website, campaign and engagement data. Assist, develop, design and analyze multi-touch point attribution models to identify which campaigns and channels generate the highest quality leads. Carry out and provide deep-dive analysis on customer journey patterns, enquiry sources and develop lead-scoring models to predict likelihood of conversion. Build, develop and maintain dashboards that provide real-time visibility of enquiries, conversions and ROI. Use and develop forecasting techniques to support occupancy planning and campaign timing. Competitor and Market Intelligence Analyze and track competitor marketing activity, pricing strategies and share of search. Develop and provide regular competitor benchmarking reports covering digital visibility, campaign activity and messaging trends. Identify emerging trends, threats and opportunities at both local and national level to inform marketing and business strategy Feed insights into campaign planning, creative positioning and leadership decision-making Commercially minded with a focus on ROI and business outcomes. Approach by being curious, proactive and challenging assumptions made. Work collaboratively with the rest of the business. Experience and skills required: You will have proven experience in marketing analytics, attribution modelling, segmentation, and forecasting. You will have strong skills and experience in data analysis using SQL, Power BI, Tableau or Google Looker Studio. You will have demonstratable experience of being commercially minded with a focus on ROI and business outcomes. You will have proven experience of working collaboratively, with a track record of working across teams You will be familiar with SEO, PPC and digital campaign performance tracking. You will be familiar with Microsoft Fabric, Azure Data Factory or other BI Products. You will have hands-on experience with CRM and marketing platforms such as Sugar CRM, Salesforce or HubSpot You will have knowledge of attribution modelling, segmentation and forecasting techniques. You will have experience in using, developing and understanding of AI-driven tools for customer engagement and analytics Benefits Competitive salary and performance-related reviews. 25 days annual leave, plus bank holidays Pension scheme. Ongoing training, certifications, and career development support. Recognition awards and referral bonuses. Clear progression pathways within a growing data function. Hybrid Working. About Lovett Care At Lovett, we believe our elders deserve more. Not out of duty or pity, but because they've earned it, and because the good life doesn't stop at 80, 90, or 100. We believe in more More dignity in everyday care. More respect in every interaction. More friendship, joy, and belonging. More moments that matter. Our homes aren't waiting rooms. They're communities where people thrive, where days are full of possibility, voices are heard, and the wonder of people shines through in every conversation, every shared meal, every burst of laughter down the hall. When you choose Lovett, you're choosing a place that sees your loved one as we see our own elders: as people who still have everything to give, and everything to gain. We are Lovett. We believe in more for our elders.REF-