GBS UK

JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: tbc ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: tbc ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

ROLE PURPOSE: As a Jira Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the needs of GBS's stakeholders. ROLE and RESPONSIBILITIES: Configure and customise the JSM based on organisational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice with stakeholders across GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related automation. Proficiency in configuring and administering JSM. Knowledge of ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Ability to collaborate with cross-functional teams and departments. Ability to work independently as well as in a team environment. Ability to communicate technical information to non-technical users. DESIRABLE SKILLS and EXPERIENCE: Atlassian Certified Associate, Jira Certified Developer Scripting and automation skills (e.g., JavaScript and PowerShell) Please note: We are unable to offer or support visa sponsorship for this role.

JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.

JOB TITLE: Finance Support Officer REPORTS TO TITLE: Finance Support Supervisor BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Birmingham ROLE PURPOSE: The Finance Support Officer reports to the Finance Support Supervisor and is responsible for supporting students with their Student Finance applications during the admissions and enrolment processes. You will need to ensure students have regular access to support and enquiries are responded to within the agreed SLAs. You will need to ensure the relevant records and systems are updated accurately and timely and will be providing high quality customer service delivery throughout the student life cycle. ROLE and RESPONSIBILITIES: Support students and assist with their student finance application before, during and after enrolment by providing prompt and accurate advice to their enquiries. Assist students in making their applications to Student Finance via online or paper application forms. Manage all Student Finance aspects of the admission processes related to undergraduate and postgraduate recruitment. Coordinate with the relevant departments to resolve student's queries and liaise with external partners and stakeholders to resolve student queries. Respond to student's queries via email and SysAid ticketing system Offer advice to students, colleagues and partners in accordance with GBS policies and procedures relating to all aspects of student finance, charging and liability. Be competent and proficient to offer advice on current funding regulations and compliance to ensure students are accurately informed of funding implications Provide in person assistance to students at service desks, communicate through various means and channels as required to provide assistance and guidance Attend enrolment sessions and complete relevant financial processes Become proficient in GBS systems and software relevant to the role Liaise and collaborate with all GBS student facing teams to provide a seamless student service ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations or customer service A high degree of computer literacy (particularly Microsoft Office applications) Effective time management and planning Ability to work independently and as part of a team Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Student experience and working knowledge of HEI sector Degree level qualification HEI finance experience OTHER INFORMATION: The Finance Support Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

ROLE PURPOSE: As a Jira Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the needs of GBS's stakeholders. ROLE and RESPONSIBILITIES: Configure and customise the JSM based on organisational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice with stakeholders across GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related automation. Proficiency in configuring and administering JSM. Knowledge of ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Ability to collaborate with cross-functional teams and departments. Ability to work independently as well as in a team environment. Ability to communicate technical information to non-technical users. DESIRABLE SKILLS and EXPERIENCE: Atlassian Certified Associate, Jira Certified Developer Scripting and automation skills (e.g., JavaScript and PowerShell) Please note: We are unable to offer or support visa sponsorship for this role.

JOB TITLE: Finance Support Officer REPORTS TO TITLE: Finance Support Supervisor BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Birmingham ROLE PURPOSE: The Finance Support Officer reports to the Finance Support Supervisor and is responsible for supporting students with their Student Finance applications during the admissions and enrolment processes. You will need to ensure students have regular access to support and enquiries are responded to within the agreed SLAs. You will need to ensure the relevant records and systems are updated accurately and timely and will be providing high quality customer service delivery throughout the student life cycle. ROLE and RESPONSIBILITIES: Support students and assist with their student finance application before, during and after enrolment by providing prompt and accurate advice to their enquiries. Assist students in making their applications to Student Finance via online or paper application forms. Manage all Student Finance aspects of the admission processes related to undergraduate and postgraduate recruitment. Coordinate with the relevant departments to resolve student's queries and liaise with external partners and stakeholders to resolve student queries. Respond to student's queries via email and SysAid ticketing system Offer advice to students, colleagues and partners in accordance with GBS policies and procedures relating to all aspects of student finance, charging and liability. Be competent and proficient to offer advice on current funding regulations and compliance to ensure students are accurately informed of funding implications Provide in person assistance to students at service desks, communicate through various means and channels as required to provide assistance and guidance Attend enrolment sessions and complete relevant financial processes Become proficient in GBS systems and software relevant to the role Liaise and collaborate with all GBS student facing teams to provide a seamless student service ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations or customer service A high degree of computer literacy (particularly Microsoft Office applications) Effective time management and planning Ability to work independently and as part of a team Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Student experience and working knowledge of HEI sector Degree level qualification HEI finance experience OTHER INFORMATION: The Finance Support Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.

JOB TITLE: Finance Support Officer REPORTS TO TITLE: Finance Support Supervisor BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Birmingham ROLE PURPOSE: The Finance Support Officer reports to the Finance Support Supervisor and is responsible for supporting students with their Student Finance applications during the admissions and enrolment processes. You will need to ensure students have regular access to support and enquiries are responded to within the agreed SLAs. You will need to ensure the relevant records and systems are updated accurately and timely and will be providing high quality customer service delivery throughout the student life cycle. ROLE and RESPONSIBILITIES: Support students and assist with their student finance application before, during and after enrolment by providing prompt and accurate advice to their enquiries. Assist students in making their applications to Student Finance via online or paper application forms. Manage all Student Finance aspects of the admission processes related to undergraduate and postgraduate recruitment. Coordinate with the relevant departments to resolve student's queries and liaise with external partners and stakeholders to resolve student queries. Respond to student's queries via email and SysAid ticketing system Offer advice to students, colleagues and partners in accordance with GBS policies and procedures relating to all aspects of student finance, charging and liability. Be competent and proficient to offer advice on current funding regulations and compliance to ensure students are accurately informed of funding implications Provide in person assistance to students at service desks, communicate through various means and channels as required to provide assistance and guidance Attend enrolment sessions and complete relevant financial processes Become proficient in GBS systems and software relevant to the role Liaise and collaborate with all GBS student facing teams to provide a seamless student service ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations or customer service A high degree of computer literacy (particularly Microsoft Office applications) Effective time management and planning Ability to work independently and as part of a team Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Student experience and working knowledge of HEI sector Degree level qualification HEI finance experience OTHER INFORMATION: The Finance Support Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.

ROLE PURPOSE: As a Jira Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the needs of GBS's stakeholders. ROLE and RESPONSIBILITIES: Configure and customise the JSM based on organisational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice with stakeholders across GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related automation. Proficiency in configuring and administering JSM. Knowledge of ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Ability to collaborate with cross-functional teams and departments. Ability to work independently as well as in a team environment. Ability to communicate technical information to non-technical users. DESIRABLE SKILLS and EXPERIENCE: Atlassian Certified Associate, Jira Certified Developer Scripting and automation skills (e.g., JavaScript and PowerShell) Please note: We are unable to offer or support visa sponsorship for this role.

Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Student Welfare Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Bath Spa University partnership (BSU) Location: Manchester (On-Site) Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. What we do: GBS is a higher education provider, working in partnership with several of the UK's leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with BSU, we offer a wide range of modern courses across business, construction, computing, project management, psychology and counselling. BSU students graduate as engaged global citizens who are ready for the world of work. 96.1% of graduates find themselves in work or further study within six months. The role : We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Construction Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Construction Management at Global Banking School, you will deliver modules related to the principles and practices of construction management, including the legal, environmental and technological context of today's construction industry. You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met Developing, updating, and improving course materials as appropriate Using a variety of learning and teaching methods/materials Actively engaging in staff development activities, peer observations, meetings and other administrative duties Understanding and keeping up to date with latest developments in your field and student support practices Working towards a range of clearly defined objectives for student attendance, continuation, completion, satisfaction and student progression About you: You will hold a Master's degree in a relevant subject area (PhD desirable) You will have previous UK HE lecturing experience in the wider subject area You will be able to demonstrate extensive knowledge of relevant subject matter You will have experience supervising student work and providing support and feedback You will have experience of accurate reporting and ability to maintain thorough and organised student records You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines You will have excellent communication, interpersonal and team-working skills You will be able to work with diverse groups of people Desirable: You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent) You will have experience of design / development of academic or professional education programmes or equivalent What we offer: 25 days annual leave, plus 8 public holiday 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has greatly supported my professional development by offering me a chance to teach diverse, non-traditional students and by sponsoring my FHEA application, which has been invaluable in consolidating my teaching practices." - John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Bath Spa University partnership (BSU) Location: Leeds (On-Site) Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. What we do: GBS is a higher education provider, working in partnership with several of the UK's leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with BSU, we offer a wide range of modern courses across business, construction, computing, project management, psychology and counselling. BSU students graduate as engaged global citizens who are ready for the world of work. 96.1% of graduates find themselves in work or further study within six months. The role : We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Construction Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Construction Management at Global Banking School, you will deliver modules related to the principles and practices of construction management, including the legal, environmental and technological context of today's construction industry. You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met Developing, updating, and improving course materials as appropriate Using a variety of learning and teaching methods/materials Actively engaging in staff development activities, peer observations, meetings and other administrative duties Understanding and keeping up to date with latest developments in your field and student support practices Working towards a range of clearly defined objectives for student attendance, continuation, completion, satisfaction and student progression About you: You will hold a Master's degree in a relevant subject area (PhD desirable) You will have previous UK HE lecturing experience in the wider subject area You will be able to demonstrate extensive knowledge of relevant subject matter You will have experience supervising student work and providing support and feedback You will have experience of accurate reporting and ability to maintain thorough and organised student records You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines You will have excellent communication, interpersonal and team-working skills You will be able to work with diverse groups of people Desirable: You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent) You will have experience of design / development of academic or professional education programmes or equivalent What we offer: 25 days annual leave, plus 8 public holiday 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has greatly supported my professional development by offering me a chance to teach diverse, non-traditional students and by sponsoring my FHEA application, which has been invaluable in consolidating my teaching practices." - John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Bath Spa University partnership (BSU) Location: Manchester (On-Site) Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. What we do: GBS is a higher education provider, working in partnership with several of the UK's leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with BSU, we offer a wide range of modern courses across business, construction, computing, project management, psychology and counselling. BSU students graduate as engaged global citizens who are ready for the world of work. 96.1% of graduates find themselves in work or further study within six months. The role : We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Construction Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Construction Management at Global Banking School, you will deliver modules related to the principles and practices of construction management, including the legal, environmental and technological context of today's construction industry. You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met Developing, updating, and improving course materials as appropriate Using a variety of learning and teaching methods/materials Actively engaging in staff development activities, peer observations, meetings and other administrative duties Understanding and keeping up to date with latest developments in your field and student support practices Working towards a range of clearly defined objectives for student attendance, continuation, completion, satisfaction and student progression About you: You will hold a Master's degree in a relevant subject area (PhD desirable) You will have previous UK HE lecturing experience in the wider subject area You will be able to demonstrate extensive knowledge of relevant subject matter You will have experience supervising student work and providing support and feedback You will have experience of accurate reporting and ability to maintain thorough and organised student records You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines You will have excellent communication, interpersonal and team-working skills You will be able to work with diverse groups of people Desirable: You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent) You will have experience of design / development of academic or professional education programmes or equivalent What we offer: 25 days annual leave, plus 8 public holiday 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has greatly supported my professional development by offering me a chance to teach diverse, non-traditional students and by sponsoring my FHEA application, which has been invaluable in consolidating my teaching practices." - John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.