Pivotal People

Regional Head of Operations - Supported Living and Care Homes Job Title: Regional Head of Operations Location: Birmingham, West Midlands, B1, UK Salary: to £70,000 per annum, depending on experience Employment Type : Permanent, full-time 40hrs per week Start Date: ASAP Exciting Regional Head of Operations Role with Growing Midlands Care Group Our client's established Midlands portfolio encompasses a broad range of services, with a particular focus on supported living and elderly residential care. The group's current footprint covers nearly 100 beds across these provisions, with active plans for expansion in the near future. For an experienced Operations Manager, this role represents an exciting opportunity to drive strategic growth while overseeing a diverse range of existing services. About the Role As Regional Head of Care Operations for the Midlands, your primary focus will be supported living and learning disabilities services, with additional oversight of the group's elderly care home provisions Key responsibilities for the Head of Operations include: Providing operational leadership across a diverse, multi-site portfolio Supporting and performance managing Registered Managers Maintaining strong relationships with commissioners and local authorities Contributing strategically to the commissioning of new supported living services Managing occupancy, CQC compliance, staffing, and budgets across all provisions Driving continuous improvement initiatives as Head of Operations Reporting on operational performance and supporting wider strategic planning Skills and Experience Required: The ideal Head of Operations candidate will demonstrate: Significant experience in operations management roles within care groups A strong background in supported living and learning disabilities services Exposure to elderly residential care provision (ideally) A proven track record of working effectively with commissioners Excellent working knowledge of CQC requirements and regulatory standards Experience managing and developing Registered Managers across multiple services Strong financial acumen and budget management skills A base in or around the Midlands region Package and Benefits: The successful Regional Head of Operations will benefit from: A highly competitive salary up to £70,000, depending on experience A permanent, full-time role with genuine strategic influence The opportunity to progress your career with a growing, ambitious care group Additional benefits to be discussed at interview stage How to Apply: This Regional Head of Operations role is being managed exclusively by Pivotal People Care. To apply or find out more, please contact Mike Tait in confidence, or apply with your CV Head of Operations, Operations Manager, care home group, supported living, learning disabilities, elderly care, Midlands, West Midlands, commissioning, CQC, senior care management

Regional Operations Manager - Residential Care (North East) Job Title: Regional Operations Manager - Residential Care Homes Location: Newcastle - Northumberland area and the wider Northeast region, NE3, UK Salary: Up to 65,000 - 70,000 per annum, depending on experience Employment Type: Permanent, full-time Start Date: ASAP Start Date: 01/06/2026 TBC Senior Care Leadership Role - Group Expanding into the Northeast Our client, a well-established care group, is expanding into the Northeast and seeks an experienced Operations Manager to oversee their elderly residential care homes in the Newcastle and Northumberland area and beyond. Focusing on operational excellence, regulatory compliance, and quality care, this is a key Head of Operations hire to spearhead the organisation's growth in the region. About the Role As Northeast Head of Operations, you'll primarily manage a group of elderly care homes to high standards. The Head of Operations will also contribute to future plans for supported living services, drawing on the group's national expertise. Key responsibilities for the Regional Operations Manager Include: Strong operational leadership across multiple Northeast homes Regulatory compliance, quality care, financial performance Stakeholder relationships - local commissioners, authorities Contributing to future supported living development plans Monitoring occupancy, CQC ratings, staffing, budgets Line managing and developing Registered Managers and teams Reporting operational performance to senior leadership Representing the organisation to Northeast partners Skills and Experience required for this Regional Operations Manager role: You'll demonstrate: Proven multi-site care home operations management experience Significant elderly residential care background Learning disabilities and supported living exposure beneficial Success with Northeast commissioners and authorities In-depth CQC understanding, commitment to quality Excellent leadership, Registered Manager development skills Interest in future supported living development Strong financial, occupancy and budget management acumen Northeast based, ideally around Newcastle Package and Benefits for the Regional Operations Manager role: Highly competitive salary up to 70,000 per annum Permanent, full-time Regional Operations Management role with strategic influence Shape the group's Northeast elderly care operations Contribute to future regional supported living plans Comprehensive benefits package To Apply for this Head of Operations Role This Head of Operations role is handled exclusively by Pivotal People Care. Applications welcomed until the right Head of Operations candidate is found. Head of Operations Elderly Care Homes Newcastle Group Expanding into Northeast Supported Living Future