Starling Bank

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. Starling Bank's Treasury manages the bank's rapidly growing balance sheet. We are responsible for managing liquidity, funding, Interest Rate Risk in the Banking Book (IRRBB) and structural risks using cash, investment securities, interest rate derivatives and foreign exchange. We are now looking for a driven IRRBB reporting analyst to join our expanding IRRBB team within the Treasury area of the Bank. This is a critical, hands-on role. You will be instrumental in building an accurate view of all the risks that guides our strategic decisions and keeps Starling safe and thriving. Key Responsibilities Producing internal and regulatory IRRBB reporting from the bank's ALM system Ensuring all reporting output is complete, accurate, and timely Designing and running the processes for production of the bank's risk reporting Supporting development of ETL code and processes upstream of the ALM system Building controls and checks on upstream data feeds and on ALM system outputs Investigating and resolving any errors within the reported figures Creating tools to perform calculations where reporting takes place outside of the system Developing tools to process system output prior to presentation to stakeholders Requirements Behaviours & Competencies: You are a problem solver with the ability and motivation to investigate issues independently You are outcome-focused with an ability to see the problems through to resolution You're able to anticipate risks and issues early and act decisively to address them You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You have good communication and documentation skills for both technical and non-technical audiences. You have good attention to detail. Skills & Experience: Graduate level education preferable, ideally in a numerical degree Experience using an ALM system to generate IRRBB risk metrics highly desirable Intuitive understanding of IRRBB and how these risks are generated within a retail bank Intuitive understanding of credit ratings, asset-backed structures and how underlying collateral performance (e.g., prepayment, default, and recovery dynamics) drives risk. Experience of data handling and manipulation within Excel, SQL, and ideally Python Experience in identifying and improving controls Experience in developing, and improving regular processes and tools. Familiarity with GitHub and databases is also desirable Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices. We are seeking a commercial and collaborative Procurement Manager to join our Finance team's Vendor function. Reporting to the Head of Procurement, you will play a central role in shaping how we buy, negotiate, and manage key partnerships across technology, operations, and our people teams. This is a highly visible role where you will act as a trusted advisor to internal stakeholders, driving commercial value and championing procurement best practices across the entire business. Responsibilities End-to-End Procurement: Lead end-to-end procurement activity for complex, high-value contracts across technology, data, operational services, and people team categories. Sourcing Strategy: Develop and execute sourcing strategies that create genuine market competition and deliver measurable cost savings and value. Commercial Modelling: Build and maintain commercial models from supplier quotes to identify negotiation opportunities and inform strategy. Contract Renewals: Own contract renewals, ensuring no auto-renewal is missed and every renewal is approached with a clear commercial plan. Contract Negotiation: Negotiate contract terms, pricing, SLAs, and exit provisions that protect the business and reflect market rates. Negotiate and establish competitive commercial agreements, documenting evidence of commercial improvements or cost avoidance. In-Contract Management: Manage agreements post-contract by measuring the relationship against agreed SLAs, engaging with internal stakeholders, and ensuring a regular cadence of MI meetings with material strategic suppliers. Performance Optimisation: Look for opportunities to optimise vendor's commercial and operational performance as well as internal processes. Requirements Gathering: Identify, document, and agree requirements at the beginning of a project to provide clarity during the contracting, negotiation, and sign-off process. Market Awareness: Maintain a sound working knowledge base of category supplier capacities in the market, category market trends, and developments, attending trade events and conferences where applicable. Workflow Maintenance: Ensure that all procurement and contractual workflows are maintained and kept up to date within the contract management system. Stakeholder & Vendor Relations: Build healthy and productive relationships with key internal stakeholders within category spend areas. Act as a point of escalation, providing guidance and support to stakeholders across the organisation. Work closely with the Vendor onboarding teams ensuring supplier on-boarding is in line with process and regulations. Reporting: Contribute to Monthly reporting and updates to Executives (VMF). Best Practice Advocacy: Champion procurement best practice across the business, improving commercial awareness and policy compliance. Requirements Knowledge & Experience 0-3 years of procurement experience. Educated to degree level Experience working in Financial Services. Experience working on SaaS contracts. Behaviours & Competencies Commercial Analysis: Strong commercial analysis skills with the ability to build cost models, interpret supplier financials, and identify negotiation levers. Negotiation Excellence: Excellent negotiation skills with a demonstrable ability to achieve strong commercial outcomes. Contractual Literacy: Contractually literate with the ability to negotiate around the finer points of an agreement. Communication & Output: High standard of written output with the ability to produce clear, accurate, and commercially focused documents and analysis. Interpersonal Skills: Great relationship-building, communication, problem-solving, organisational, and time management skills, maintained with an overall collaborative approach. Autonomy: Ability to work with significant independence, exercise sound judgement in ambiguous situations, and take ownership of decisions. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices. As a Senior Compliance Manager within Starling's Risk & Compliance Department, you will play a pivotal role in our Second Line of Defence (2LoD). Reporting directly to the Head of Conduct and Compliance Advice, your purpose is to provide robust regulatory compliance advice, guidance, and independent oversight to our first-line business teams. You will ensure the Bank effectively manages its regulatory and conduct-related risks while consistently delivering good customer outcomes. This role requires a balance of strong leadership - supporting the day-to-day management of a high-performing advice team - and deep regulatory expertise to cover all current and future products, services, and overarching compliance frameworks. In this position, you will act as a people manager, overseeing and guiding a team of three direct reports. This role is a 12 month Fixed Term Contract. Responsibilities: Team Leadership & Management: Support the Head of Conduct & Compliance Advice with the day-to-day management of the team. Provide ongoing people management, coaching, and development to specialist direct reports, ensuring appropriate skill, capacity, and performance levels. Regulatory Advice & Guidance: Deliver timely, accurate 2LoD compliance and conduct advice across all Starling products, services, and overarching requirements (including Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable customers, complaints, and conflicts of interest). Oversight & Challenge: Provide independent challenge and oversight to the First Line of Defence (1LoD), while simultaneously building strong, collaborative relationships to foster an effective working environment between Compliance and the business. Frameworks & Policies: Support the development and implementation of requisite conduct risk and compliance frameworks and policies. Reporting: Assist the Head of Conduct & Compliance Advice and the broader team with the production of the monthly Compliance reporting pack. Requirements Leadership & Coaching: Proven ability to effectively motivate, manage, coach, and develop a team while acting as a positive role model. Regulatory Expertise: Deep working knowledge of relevant financial services laws, regulations, and industry best practices - specifically including BCOBS, PRIN, CONC/CCA, COBS, PSD2, SYSC (MCOBs knowledge is advantageous) Risk Identification: Detailed knowledge and hands-on experience identifying key Conduct and Compliance risks, with a proactive approach to owning and overseeing emerging risks and issues. Communication & Stakeholder Management: Excellent written and verbal communication skills, with a proven ability to build relationships, influence others, and communicate effectively with senior management and committees. Analytical Skills & Judgement: Strong analytical and problem-solving skills to interpret business knowledge, backed by sound judgement, decision-making, and prioritisation skills to see issues through to resolution. Mindset & Behaviours: A naturally curious, inquisitive approach to work that questions the status quo when appropriate. Highly resilient, comfortable navigating difficult conversations, and possessing a strong willingness to share knowledge and collaborate across all product lines. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Requirements As an IAM analyst you will play a critical role in the management and optimisation of Starling's identity lifecycle and across a variety of SaaS and bespoke identity tooling. You will serve as a key liaison to the wider business, bridging the gap between high-level security requirements and practical, automated solutions. Strong communication and interpersonal skills including the ability to explain complex security concepts to technical and non-technical audiences. Good understanding of identity concepts, including authentication protocols, Identity Lifecycle Management, Privileged Access Management, Role Based Access Control and Identity Governance Understanding of risk management, including quantification and remediation. A genuine enthusiasm for identifying security problems and building solutions to them. Experience of design and delivery related to identity and access management platforms, such as Okta . Experience of design and delivery related to Identity Governance Systems, such as ConductorOne . Ability to write code (e.g. automating tasks using scripting languages such as Python). Understanding of authentication protocols (e.g. SAML, OIDC). Strong general cybersecurity domain knowledge, including cloud security (GCP, AWS). Experience of fulfilling a client facing security consulting role or business facing security role. No one day is the same as any other. On any given day you might be: integrating systems with our identity provider for SSO; configuring request and review policies in our access governance system; analysing roles and permissions in third-party services and mapping these to teams and job roles for birthright access; helping end users with complex access issues; defining standards and policies relating to identity and access management; taking ownership of or contributing to projects to improve the bank's identity security posture. We understand the importance of knowledge and expertise remaining current and you'll help us to continue making things better through research, design and implementation of new solutions, including automation. You will actively contribute to us remaining current with Cyber and Identity trends through research and development. Everyone's opinion matters and we embrace a range of perspectives through inception to delivery. We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Responsibilities Independently run and contribute to Identity-related projects Design and implement identity solutions across both a variety of SaaS and bespoke identity tooling Collaborating with engineering and business stakeholders on Identity-related initiatives, including: Reviewing and analysing proposed technical solutions and business processes to identify appropriate security controls. Bridging the gap between complex business needs and technical execution by documenting clear, actionable identity requirements for engineering teams. Advising on remediation of security issues and processes to address root causes. Provide troubleshooting as well as disaster recovery planning and tests Maintain identity and access operations for specific high risk systems Develop processes, guidelines, and documentation for consumption by internal teams Triage and management of IAM security events including, where necessary, participation in IAM security incident management. Maintenance of existing solutions, including operational improvements. Provide training, guidance and mentorship for other team members Security administration and auditing of privileged systems access. Identification and quantification of relevant risks to Starling systems and processes in the context of Starling's desired security posture. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with the IAM leads (team fit) 45 minutes Second stage with additional members of the IAM team (skills and technical) 1 hour Final stage with Infosec Director and CISO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Seven years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. We are looking for a senior employment lawyer to support the business on all contentious and non-contentious employment matters. The role will report directly to the team's Group Head of Employment Legal. We are happy to consider applications from candidates who will be able to commute to any of our offices. You will have significant influence and exposure across the Starling Group, with the responsibility of managing an employment lawyer in the team. Your work will include: Advising the People team and, sometimes, the wider business on all aspects of employment law, including on employment related regulatory issues such as the application of the SMCR and FCA's Code of Conduct; Delivering and managing legal support to the Group throughout the entire employee life cycle, including policy, hiring (including executive service agreements), dismissals, grievances and appeals, disciplinaries, settlement agreements and employment status matters; Delivering and managing legal support to the corporate and commercial legal functions, including on the application of TUPE; Advising on regulatory issues associated with financial services and banking; Managing international projects for Engine by Starling, either in EMEA or globally, including working with external counsel; Working with the Group's Reward team to advise on compensation arrangements, including on the operation of malus and clawback, deferred compensation arrangements and remuneratIon policies; Managing multiple projects and supporting colleagues to ensure business and enterprise-wide initiatives are executed in a timely and accurate manner; Providing employment law training to the People team and wider business; and Instructing and working with outside counsel where necessary on specialist matters. Requirements Excellent legal training and 6-10 years' PQE gained at a law firm and/or in-house; Very strong technical employment law experience; Experience of banking and financial services; Experience handling regulatory issues in the context of the SMCR, conduct, remuneration matters, and regulatory inquiries; and Capable of working in a fast-paced environment and keen to grow and develop within the organisation. In-house experience in financial services would be preferred, but is not essential for the right candidate. PQE is a guide only. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. About the Role Engine by Starling, the complete, cloud-native banking platform developed and proven by Starling Bank in the UK, is seeking an experienced Marketing and Partnerships Director to lead our global marketing function as we enter our next phase of growth. You will be the architect of Engine's global positioning and reputation, translating our best-in-class digital banking blueprint into a compelling proposition for financial institutions around the world. Reporting into the executive team, you will own the global marketing strategy across brand, digital, communications and demand-driving activity. You will lead a central marketing strategy and operations team and design/content studio while building and overseeing regional marketing capability in priority markets including the US, Europe, Middle East and ANZ. This is a high-impact role for a senior marketing leader who thrives in fast-moving, scaling environments and can operate seamlessly across brand building, digital channels, communications, marketing and events and close collaboration with commercial and sales leadership. Global Marketing Strategy and Leadership Develop and execute a clear global marketing strategy aligned to Engine's commercial goals and long-term growth ambitions. Evolve Engine's positioning, mission and purpose , ensuring we are the undisputed first choice for transformation programmes. Lead and develop a high-performing central marketing team covering marketing operations, brand, digital, content and design. Build and scale regional marketing teams in priority markets, ensuring consistency of brand and messaging while enabling local market impact. Strategic Partnerships & Co-Marketing Ecosystem Marketing: Develop and execute joint marketing strategies with global system integrators (GSIs), technology alliance partners, and consultancy firms to drive indirect pipeline. Partner Enablement: Create comprehensive marketing toolkits, collateral, and joint value propositions to enable partners to effectively pitch Engine by Starling to their financial institution clients. Joint Demand Generation: Architect and execute co-funded account-based marketing (ABM) campaigns and bespoke roundtables alongside strategic partners targeting Tier 1 and Tier 2 banks. Brand, Positioning and Communications Own Engine's brand strategy, ensuring a strong, differentiated position in the core banking SaaS market. Maintain standards of excellence and ensure the Engine brand commands respect from C-suite stakeholders at banks. Ensure effective corporate communications, PR and thought leadership activity, working closely with the Starling Group Corporate Affairs team and external agencies as needed. Act as a senior brand guardian, ensuring consistency across all touchpoints and channels. Digital, Demand and Growth Oversee the digital ecosystem from the website and targeted and high-intent SEO, to social through LinkedIn and flagship events measuring all activity for efficiency and effectiveness. Partner closely with commercial and sales leadership to support pipeline generation, build account based marketing (ABM) campaigns targeting the right financial institutions. Develop engagement with analysts to position Engine as a trusted technology leader Use data and insight to continuously optimise performance, and engagement. Track results and provide leadership with clear ROI. Collaboration and Influence Work closely with Product, Sales, Commercial and Executive teams to ensure marketing supports product strategy and go-to-market priorities. Serve as a senior marketing voice internally, influencing decision-making and representing marketing at executive level. Manage external partners and agencies to deliver high-quality, scalable output. Requirements 10+ years' experience in senior marketing roles, ideally within B2B SaaS, core banking, digital banking or fintech environments. Strong background across marketing, events and partnerships with the ability to balance brand and performance. Proven track record of building and executing partner marketing programs with GSIs, consulting firms, or major cloud providers (e.g., AWS, Azure, Google Cloud). Proven experience leading and scaling teams in fast-growth, international businesses. Demonstrated success building and managing global marketing strategies across multiple regions. Deep understanding of digital marketing channels and modern marketing operations. Commercially astute, with a track record of close collaboration with sales and revenue teams. Confident leader with excellent stakeholder management, communication and storytelling skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's Chief Commercial Officer (45 minutes) A secondary, deeper interview, members of the Starling Marketing team including CMO (60 minutes) Final interview with Engine's CEO (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information . click apply for full job details

Description Customer Service Team Member - Twilight - Part Time Location: Southampton Reporting to: Customer Service Team Lead At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. About the role: Our Customer Service team is at the core of our success - and our Customer Service Team Members are our greatest asset. As the point of contact for our customers, being able to respond to their needs in an efficient and timely manner - however and whenever they choose to speak to us - is what helps set us apart from the competition. The queries you deal with will be wide ranging, from the simple to the complex. It's a varied yet challenging role and everyone at Starling gets the chance to own interesting things from day one. Here at Starling we truly put our customers first - and we want to hire people who are driven to do the same! The starting salary for this role is £28,000 pro-rata (to £18,666). We're looking for customer obsessed people, regardless of your background & experience if that's you, we want to hear from you! The shifts, training & hybrid working: Evenings - 25 hours a week (current rotation below): Training for the role is 6 weeks in the office, weeks 1 & 2 will be full time 9:00 - 17:30 Monday - Friday followed by 4 weeks of your evening hours. After this, the team work 1 shift per fortnight in the office and the rest from home. Our contact centres are open 365 days per year. We're passionate about improving work life balance and are committed to hybrid working patterns that give you a balance of home and office working. The recruitment process: Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team. After the call, if the role seems like the right fit, we will invite you for a final stage video interview with a Team Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise. We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us. We have 3 start dates available Monday 17th August, Tuesday 1st September and Monday 12th October. Requirements You'll support your customers by : Providing exceptional customer service via phone, email, live chat and social media. Showing ownership and accountability for offering solutions that help and benefit our customers. Maintaining high standards and continually striving to improve the service for our customers. Responding to customer complaints and escalating issues as necessary. Supporting a continuous improvement ethos within the contact centre. Actively seeking to improve processes and workflows. Working well within a dynamic team environment. About you : Working in a contact centre environment is not essential - showing us you understand what great customer service looks like is. You'll be comfortable talking to customers however they choose to reach out. You have excellent written and verbal communication skills. No two days here are the same - you should be comfortable working in a fast changing environment. Money is an emotive subject and some interactions can be difficult, you'll need to be resilient and able to help your customers when they need you the most. We will offer lots of training and guidance but Starling is a FinTech and you will need basic IT skills to navigate our laptops (MacBook) and systems. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We're hiring a Head of Social Media to join our Marketing team during a pivotal new phase of growth. You'll shape Starling's social strategy across multiple platforms as we launch our new brand platform with major above and below-the-line advertising. We are looking for an experienced leader who lives and breathes social media, combining creative flair with a passion for data. Your goal is to move Starling out of the banking category and into the heart of culture. You will treat content as our primary engine for growth, enabling and celebrating our audiences to show the world what it truly means to be good with money. You won't just manage channels; you will build a content ecosystem that ensures Starling is the most discoverable and trusted voice in the digital age. Please apply by close of business Monday 20th July. Key Responsibilities: Strategic Oversight & Channel Ownership: You will own the overarching strategy for Starling's social presence. This means defining the specific role of each channel (from TikTok to LinkedIn), establishing how the brand shows up authentically on each, and ensuring a cohesive visual and tonal "umbrella" across our entire digital footprint. Own Content output: Move beyond ad-hoc posting to build and scale "Content Franchises" and solid talent and creator strategy in consistent, high-value formats across TikTok, YouTube, and LinkedIn that helps achieve our objectives along the funnel. Optimise for GEO & AI Discoverability: Future-proof our presence. You'll ensure Starling content is structured to win in Generative Engine Optimisation (GEO), making us the primary source for AI-driven financial queries and social search. Community Architecture: Shift from "managing comments" to "building communities." You will identify and empower Starling advocates within Reddit, Discord, and niche financial circles. Lead & Inspire: Mentor a high-octane team of creators and platform specialists, fostering an environment where "social-first" is the default setting. Cultural Reactivity: Be the pulse of the brand. You'll lead on proactive influencer partnerships and high-speed reactive content that inserts Starling into the cultural conversation with wit, empathy, and flair. Cross-Functional Synergy: Work alongside Product, Brand, and Data teams to ensure our social strategy isn't a silo, but a feedback loop that informs how we build features and talk to our customers. Paid social extensions: Collaborate with growth team to adapt and scale organic social assets into high performing assets on paid social. Cross-functional collaboration: Work with our customer service team, product marketing and corporate affairs to spot opportunities and react to conversations with proactive cut-through ideas. Requirements Modern Track Record: Proven experience leading social teams in a high-growth, "community-first" environment. You know how to scale a brand without losing its soul. Audience understanding: Ability to understand audience's needs and interest to create content they will want to watch and engage with and find talent and creators that fits with their lifestyle - aligned with our tone of voice and brand narrative. Algorithm & AI Literacy: A deep, intuitive understanding of platform algorithms, GEO, and how LLMs (Large Language Models) categorize and surface brand content. Creative Intuition: The ability to brief and "greenlight" content that feels native to the platform, not like a repurposed TV ad. You will be able to push how a brand behaves on social beyond memes and reactive trends expectations. Risk and compliance: Appetite to learn and accountability to tackle risk to avoid financial promotions that could damage the brand. Ability to operate at speed to ensure the right approvals and audit trails are honoured. Data-Driven Rigor: Expert-level use of Sprout, native analytics, and social listening tools to prove ROI and pivot strategy in real-time. Niche Navigator: Experience in identifying and accessing fragmented audiences-knowing that "the mass market" is now actually a collection of thousands of specific niches. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices and have expanded internationally through Engine, our software as a service platform. We are looking for a Global Mobility Tax Assistant Manager or Manager to join our growing tax team. This is a new role with a great opportunity to play a key part in our international expansion. The role will have a broad range of responsibilities with a significant Global Mobility focus and managing day to day tax queries and advice as we expand into new countries. You will work alongside senior members of the tax, finance, payroll, people and legal teams to support the group's international employment tax affairs from an advisory, structuring and compliance perspective. This is an exciting time to be joining Starling given its growth trajectory to date and its ambitious expansion plans in both the UK and internationally. You will support these plans from a tax perspective. Responsibilities : Working within a cross department team, develop the Group's global mobility programme. This includes drafting procedures and controls, managing risks and implementing controls, and supporting international employees with all tax-related aspects of working overseas including secondments from the UK. Become the main point of contact for global mobility tax queries which will involve building strong relationships with the employees and the business departments you are supporting. Managing the relationship with our global mobility and international payroll providers, including proactively managing service levels, agreeing scopes of work and fees, and ensuring services are delivered in line with budgets. Support the end-to-end assignment lifecycle - from the initial initiation and cost estimation through to ongoing assignment support, or localisation. Advising on international social security and obtaining certificates of coverage. With the support of advisors and the internal payroll team, managing the end to end monthly process for overseas payrolls for both local hires and secondees. Assisting with local employment tax compliance and managing Appendix 4 and 8 reporting requirements. The role will likely include assisting with internal ad hoc tax advice across the business including preparation of internal memos and training material. Requirements A strong tax and finance background, gained in practice and/or industry with specific Global Mobility experience. UK or international employment tax experience is desirable, but not essential. Enthusiasm and a drive to expand your knowledge in new areas is as important as experience. Relevant Professional Qualification desirable: ACA, ACCA, CTA or ADIT are preferable. A self-starter and independent worker with strong interpersonal skills. Well organised with the ability to plan and deliver on tight deadlines with attention to detail, including strong project management skills. Adaptable and flexible with an ability to adjust quickly according to changing demand and priorities. A practical and commercial approach to problem solving, and the ability to communicate complex tax matters to both a tax and non-tax audience. Interview process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Step 1: Interview with the International Tax Manager and Head of Employment Taxes. Step 2: Interview with the Director of Tax. This role is available to those within a commutable distance from our London office. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. International travel will be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to own, manage and lead a European sub-region, scaling Business Development with the support of a focused central team. As the Sales Lead in Europe, you will be responsible for cultivating relationships at an executive level, overseeing client and partner engagements - including Discovery exercises and seeing programmes through to completion. This position also encompasses the opportunity to become a Client Relationship Director for Engine's clients within the region, acting as a trusted advisor, partner and executive sponsor, ensuring their needs are heard and fulfilled during both Implementation and Run phases. Our ambition is to build autonomous, highly-skilled teams, with a deep understanding of the local market, across the Nordics, Southern Europe and Central Eastern Europe. While you will drive deal execution within a defined European cluster, you will apply the central European value proposition and sales playbook consistently. What you'll get to do Driving and defining the end-to-end execution plan of Engine's market entry in geographies with high potential for digital banking transformation Developing and managing senior relationships with banking and ecosystem stakeholders, across your allocated cluster Progress and close opportunities using Engine's established go-to-market model, providing executive sponsorship and expertise during commercial and contracting negotiations Ensuring consistency across Engine's messaging, positioning and deal motion across geographies Co-ordinating closely with central Proposition, Solution Architecture and Enablement teams, to develop solutions which resonate strongly with the local market Providing structured, region-specific market feedback Scaling a local integrated team in alignment with business pipeline Requirements You possess 8+ years of senior enterprise or platform business development experience, across multiple markets You have a track record of closing complex deals, which engage multiple stakeholders across the business You have experience operating within centrally governed or matrixed organisations Banking or regulated industry exposure is strongly preferred (ideally retail or business banking), with a deep understanding of the challenges relating to bank IT systems, change management and transformation You have existing, trusted relationships with bank executives within the region You have experience in managing and scaling teams Your skills You possess fluent English language skills, and are fluent in at least one relevant regional European language (French, German, Spanish, Polish or other) Speaking a range of European languages is a strong plus You are a collaborative and purpose-focused individual, who provides focus and foresight to a highly skilled team You are comfortable inheriting an existing playbook, while offering new approaches to enhance the broader European team's ways of working You have a proven track record of strong stakeholder management across an array of cultures and values You are disciplined, resilient, and approach your work in a structured, logical manner Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Interview and introduction to Engine's VP - European Business Development (1 hour) A subsequent interview with Engine's Chief Commercial Officer, with the potential to host the session in our London office (1 hour) An informal introduction to a portion of Engine's European Business Development team (45 minutes) Final interview with Engine's Chief Executive Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We are looking for a talented and passionate Impairment Lead to join our Credit Risk Modelling Team. Our team plays a critical role in developing and maintaining credit risk models across Starling. As Impairment Modelling Lead, you will be responsible for: Owning the end to end development, execution and maintenance of IFRS 9 models. Working closely with stakeholders to ensure that model developments meet business requirements. Producing detailed model documentation, including methodology, assumptions, and limitations. Monitoring model performance and conducting regular reviews to ensure accuracy and stability. Collaborating with model validation teams to address any findings and ensure models are robust. Requirements Ideally a minimum 5-10 years' experience in developing impairment models. Strong experience in team leadership roles. Proficient in the use of analytical tools, specifically Python. Graduate level education preferable, ideally in a numerical degree (or an equivalent work experience). A proven ability to interpret and comply with regulatory requirements. Proven experience in influencing, negotiation and relationship management. Organised, flexible and adaptable, with the ability to switch between tasks seamlessly. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Location: London, Cardiff or Southampton Reporting to: Head of Employee Relations & Advisory Closing date: Friday 31st July, 12pm Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity In this role, you will lead and line manage our team of People Advisors, ensuring the delivery of high-quality, consistent, and efficient first-line advice to employees and line managers. You will act as the escalation point for complex advisory and operational enquiries, while driving a culture of continuous improvement across all People processes. Working in close partnership with People Partners and Centres of Expertise (CoEs), you will champion a seamless, high-touch People experience across the organisation. Role Scope: Team Leadership & Management: Direct line management of the People Advisory team. You will coach, mentor, and develop team members, managing workloads and ensuring the team hits its service delivery goals. Escalation & Complex Advisory: Act as the senior escalation point for multi-stranded or high-risk employee enquiries. Process Excellence: Own and drive the continuous improvement of broad People processes, partnering with CoEs to ensure efficiency, scalability, and an exceptional employee experience. Data & Insights: Analyse team caseloads and people data to identify trends, using these insights to proactively recommend proactive interventions, training, or policy updates to People Partners. Stakeholder Management: Build strong, trusting relationships with senior leaders and cross-functional teams, ensuring the Advisory function aligns with wider business objectives. Risk: Risk Mitigation & Quality Assurance: Establish quality control checks across team caseloads to ensure advice aligns with current employment law, internal policies, and regulatory standards, minimising legal and operational risk. Audit Readiness & Governance: Ensure all employee data, case notes, and process documentation are meticulously maintained in line with GDPR and internal audit requirements, managing the team's risk register as required. Regulated Environment Expertise: Robust knowledge of compliance and risk management practices specific to the Financial Services sector (e.g., FCA/PRA conduct rules and SMCR frameworks). High Risk-Awareness: A proven track record of handling sensitive, high-risk employee relations cases with discretion, ensuring commercial risk is balanced with a fair employee experience. Meticulous Record-Keeping: Strong attention to detail regarding data governance, compliance tracking, and maintaining robust audit trails. Requirements Knowledge: Leadership Experience: Proven experience leading, managing, or mentoring a team within a HR/People function, with a track record of developing junior team members. Advanced Advisory Expertise: Extensive experience in a fast-paced HR/People advisory role, with deep knowledge of UK employment law, HR best practices, and complex case management. Financial Services Experience: Deep understanding of working within the regulated Financial Services sector. Process & Change Orientation: Experience in reviewing, refining, and implementing HR processes to improve efficiency and service delivery. Agility & Organisation: Exceptional ability to prioritise team deliverables and manage competing deadlines in a flexible, fast-paced, and organic environment. Data Literacy: An analytical mindset with the ability to interpret data sets, spot trends, and translate them into actionable People strategies. Compliance & Governance: Strong awareness of relevant legislation (such as GDPR) and regulatory frameworks governing the financial sector. Communication & Influence: Outstanding written and verbal communication skills, with the ability to influence stakeholders and build trust both in person and remotely. Qualifications: Fully CIPD qualified (Level 5 or 7 preferred), or equivalent demonstrable commercial experience. Behaviours & Competencies: People First Leadership & Coaching: A natural people leader who leads with empathy and active listening. You create a psychological safe environment where team members feel supported, motivated, and empowered to develop their careers. Pragmatic Risk-Based Decision Making: Capable of balancing strict regulatory compliance with commercial reality. You make sound, objective decisions under pressure, evaluating legal and business risks without losing sight of the human impact. Resilience & Ambiguity Tolerance: Thrives in a fast-paced, organic environment. You remain calm and focused during periods of high volume or change, helping your team navigate ambiguity and maintain performance. Collaboration & Trusted Influence: An exceptional relationship builder who establishes immediate credibility and trust across all levels of the business. You challenge constructively, manage stakeholder expectations effectively, and break down silos between teams. Proactive Continuous Improvement Mindset: Always looks at processes through the lens of "how can we make this better?" You challenge the status quo, championing changes that improve efficiency for the team and experience for the employee. Discretion, Integrity & Accountability: Demonstrates the highest standards of professional ethics, handling sensitive personal data and complex employee issues with absolute confidentiality and objectivity. You take full ownership of the team's outcomes. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. 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Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices. Reporting to our Senior Company Secretary, this role offers an opportunity to play a key part in developing the governance infrastructure of a scaling international fintech, ensuring effective subsidiary board support and contributing to the integrity of our corporate records and Group governance processes. We are looking for a motivated and ambitious Assistant Company Secretary who brings a proactive approach to corporate governance and thrives in an agile, collaborative environment where continuous improvement is valued. Responsibilities: Subsidiary Governance: End-to-end Board support for a growing and fast-paced subsidiary business and its UK/international subsidiaries and branches. Maintaining timely information flows, upholding high standards of board paper quality and offering trusted governance advice. Drafting subsidiary board and shareholder resolutions for routine and ad hoc matters. Coordinating internal approvals for UK and international subsidiaries/branches (e.g. name changes, director changes, year-end approvals, registered office updates). Acting as the Group Company Secretariat workstream lead for international expansion projects, managing new branch and subsidiary registrations. Managing Companies House and local registrar filings and ensuring statutory registers are accurate and up to date. Maintaining precise internal entity records and handling the distribution of Board materials utilising entity management software and the board portal. Group Governance and Corporate Administration: Supporting the Group in meeting its statutory, regulatory, and corporate governance obligations, contributing directly to major projects like the Annual Report and AGM planning. Supporting governance and administration related to employee share schemes in collaboration with the outsourced share plan administrator. Team Collaboration: Sharing knowledge openly within the team and actively supporting the professional development of the Junior Company Secretarial Assistant. Bringing a proactive, growth-oriented and risk-management focused mindset to the daily operations of the Group Company Secretariat team. Requirements Essential Criteria: Minimum of 3 years of experience working within a busy Company Secretariat team, with direct experience supporting operating subsidiary Boards. Professionally qualified (CGI Grad / ACG). Experience with entity management software and board portals (e.g., GEMS, BoardVantage, or equivalent). Excellent interpersonal and communication skills, with the ability to engage with senior executives. Experienced in handling sensitive and confidential information. Highly organised, detail-oriented, and capable of managing workload to deliver against priorities in a fast-paced environment. A flexible, 'can-do' attitude with a strong sense of ownership and accountability. Comfortable working both independently and collaboratively within a team. Desirable Criteria: Company Secretariat experience within a financial services environment. Prior experience supporting the governance and administration of employee share schemes. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. This role is available to those within a commutable distance of our London, Manchester or Cardiff offices. You must be prepared to travel to our various sites when necessary. About the role This role is for the Engine Legal Team and will report into the Senior Legal Counsel, Engine. The Engine Legal Team covers all legal aspects needed for a high growth company within a successful bank to succeed. You will have significant exposure to senior stakeholders across Engine. This role will have a strong focus on commercial contracts and related matters. What you'll get to do: Drafting, negotiating and advising on client facing commercial contracts (e.g. NDAs, framework agreements, SaaS agreements, other software licences). Drafting, negotiating and advising on a full range of third party supplier and intragroup commercial agreements (e.g. marketing, IT, technology, outsourcing) to support the development of Engine. Helping to advise on data protection matters in terms of supplier arrangements, client agreements and intragroup data sharing. Advising on any issues and matters that may arise to successfully run a banking SaaS company. Supporting Senior Legal Counsel (and General Counsel) on international expansion aspects of Engine. Managing multiple projects (often to tight deadlines) and supporting colleagues to ensure business and enterprise-wide initiatives are executed in a timely and accurate manner. Updating and maintaining Engine's legal precedent documents. Instructing and working with external counsel where necessary on specialist and international matters. Requirements You will be a UK qualified lawyer with around 3-5 years PQE (note PQE is a guide only), with banking SaaS and/or financial services regulatory (e.g. material outsourcing rules), and commercial contracts experience. Strong real life experience in drafting, advising and negotiating a range of different commercial contracts in a technology and financial services context (ideally both on a sell and buy side). Good real life experience in advising on data protection issues. You will need to have excellent technical knowledge, a solid understanding of contract law and principles and at the same time be commercially focused. You will be capable of working in a fast-paced environment, and be keen to grow and develop within the organisation. Strong stakeholder management, communication and influencing skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 60 minutes with two people from the Legal team 45 minute interview, including a case study 45 minutes with members of the senior leadership team. Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Customer Service Team Member - Twilight - Part Time Location: Cardiff Reporting to: Customer Service Team Lead At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. About the role: Our Customer Service team is at the core of our success - and our Customer Service Team Members are our greatest asset. As the point of contact for our customers, being able to respond to their needs in an efficient and timely manner - however and whenever they choose to speak to us - is what helps set us apart from the competition. The queries you deal with will be wide ranging, from the simple to the complex. It's a varied yet challenging role and everyone at Starling gets the chance to own interesting things from day one. Here at Starling we truly put our customers first - and we want to hire people who are driven to do the same! The starting salary for this role is £28,000 FTE (Roughly £22,400 for 30 hours at £18,600 for 25 hours, pro-rata) . We're looking for customer obsessed people, regardless of your background & experience if that's you, we want to hear from you! The shifts, training & hybrid working: We have two shift options available 1. Evenings - 25 hours a week (current rotation below): 2. Evenings - 30 hours per week (current rotation below): Training for the role is 6 weeks in the office, weeks 1 & 2 will be full time 9:00 - 17:30 Monday - Friday followed by 4 weeks of your evening hours. After this, the team work 1 shift per fortnight in the office and the rest from home. Our contact centres are open 365 days per year. We're passionate about improving work life balance and are committed to hybrid working patterns that give you a balance of home and office working. The recruitment process: Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team. After the call, if the role seems like the right fit, we will invite you for a final stage video interview with a Team Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise. We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us. We have 3 start dates available Monday 17th August, Tuesday 1st September and Monday 12th October. Requirements You'll support your customers by : Providing exceptional customer service via phone, email, live chat and social media. Showing ownership and accountability for offering solutions that help and benefit our customers. Maintaining high standards and continually striving to improve the service for our customers. Responding to customer complaints and escalating issues as necessary. Supporting a continuous improvement ethos within the contact centre. Actively seeking to improve processes and workflows. Working well within a dynamic team environment. About you : Working in a contact centre environment is not essential - showing us you understand what great customer service looks like is. You'll be comfortable talking to customers however they choose to reach out. You have excellent written and verbal communication skills. No two days here are the same - you should be comfortable working in a fast changing environment. Money is an emotive subject and some interactions can be difficult, you'll need to be resilient and able to help your customers when they need you the most. We will offer lots of training and guidance but Starling is a FinTech and you will need basic IT skills to navigate our laptops (MacBook) and systems. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.