TalentHQ Recruitment

Job Title: Utility Service Advisor Location: Welwyn Garden City, Herts Salary: £26,000 per annum +£2,000 discretionary annual bonus (paid quarterly) after first 12 months Contract: Permanent, Full-time / Monday-Friday, 37 hours per week / Some flexibility / Part-remote Utility Service Advisor: Do you have experience working in a busy, fast paced customer service or support position? Do you thrive on solving problems and helping customers find the right solution? Is delivering excellent customer service something you are genuinely passionate about? Does a varied role where no two days are the same appeal to you? Would the opportunity to join a highly established, market leading organisation that is continuing to grow and invest in its people spark your interest? Maybe you have a genuine interest in the UK energy sector or global news and trends affecting the energy markets? Would being able to make a real difference by delivering outstanding service to members be rewarding for you? If you answer 'YES' to some of the above please get in touch with TalentHQ Recruitment today Our Client: Our client is highly established and one of the leading providers of reduction services in the UK and has an exciting opportunity to join their team as a Utility Service Advisor. Job Role: Do you thrive on solving problems, keeping customers happy, and getting to the bottom of tricky issues? If so, our client is looking for a confident, detail-driven, and customer focused Utility Service Advisor to join their successful Utilities Team. In this role, you'll be the go to expert for resolving utility queries, coordinating tenancy changes, and ensuring our members receive the best service possible. You'll need a sharp mind, the confidence to challenge suppliers when necessary, and the drive to see each task through to completion. If you're driven to solve problems, great with people, and thrive in a fast-paced environment, we'd love to hear from you. Job Duties: Manage and resolve utility customer service queries within agreed timescales. Tackle queries of varying complexity with professionalism and persistence Coordinate tenancy changes and update supplier records. Build strong relationships with utility suppliers and internal teams. Confirm contract information with suppliers and validate invoices. Issue contract terminations and resolve any supplier objections. Keep up-to-date with industry changes and share updates internally. Maintain accurate internal system records for queries and contracts. Support the Utilities Team Manager with ad-hoc projects and tasks. Skills: Strong customer service mindset with analytical and problem-solving skills. Excellent organisation, prioritisation, and attention to detail. Assertive, self-motivated, and naturally curious. Confident communicator, both written and verbal. Proficiency in Excel. Ability to adapt, improve processes, and work to deadlines. Determination to challenge inaccurate information from suppliers when needed. Preferred, but not essential: Knowledge of the UK energy market. Previous experience in utility customer service. Benefits: Pension scheme Employee discounts and savings Private health insurance Relaxed dress code Day off on your birthday Investors in People accredited Thank you for your interest in this vacancy, which is being advertised by TalentHQ Ltd, acting as an Employment Agency. Your application will be considered alongside others, and we will contact you within 5 days if you are shortlisted. Due to the high volume of applications we receive, we regret that we are unable to respond to each applicant individually. By applying for this role, you accept our Privacy Policy which you can find on our website.

Job Title: Installation Engineers Location: Basildon, Essex Salary: £35,000 - £43,000 per annum +Company Vehicle Contract: Permanent, Full-time, Monday -Friday, 37.5 hours per week / Some flexibility maybe required / (Monday-Friday 08:00-17:00) Installation Engineers: Are you highly experienced in first and second fix of enterprise security systems? Do you hold an engineering degree or industry-specific certification? Do you have experience working with access control platforms, preferably C.Cure, Lenel, Genetec, or Gallagher? Do you have hands-on experience with video surveillance platforms, such as Axis, Bosch, Avigilon, or Genetec? Do you have strong working knowledge of IP networks and their application within security systems? Would you be described as results-driven and experienced delivering fault-free installations? Does a varied role, including occasional travel across the UK and Europe appeal to you? Would you be confident working on construction sites and fit-out environments? Are you interested in working for a highly established organisation who are expanding with an outstanding reputation? If you answered "yes" to some of the above, we'd love to hear from you! Our Client: Our client is a highly established organised which specialise in delivering and maintaining integrated security systems for leading companies in the UK and across Europe, Middle East & Africa. They pride themselves on not only meeting our clients' expectations but strive to exceed them at every opportunity. They are an energetic and creative team with offices in the City of London andHertfordshire. They have a clear focus on delivering excellence in high quality installations and maintenance contracts for prestigious clients across many sectors. As they continue to expand at this exciting time of growth they are looking for Installation Engineers to join their field based engineering team. Job Requirements: Strong experience in first fix and second fix of enterprise security systems Proven hands-on experience with at least one of the following Access Control platforms: C.Cure, Lenel, Genetec, Gallagher Proven hands-on experience with at least one of the following Video Surveillance platforms:Axis, Bosch, Avigilon, Genetec Strong working knowledge of IP networks and their application within security systems Competent in fault finding, fault resolution, and delivering fault-free installations Working Environment Must be willing and able to work on both construction sites and fit-out environments. Experience of working across both large scale and small scale projects. Prepared to work primarily in London, with flexibility to around the UK or travel abroad if required. Willing to undertake occasional overtime, including weekends (approx. 1 per month) and some evenings when necessary. Qualifications & Personal Attributes Engineering graduate or industry-specific certification. Full UK driving licence. Excellent communication skills. Organised, professional, and committed to maintaining the highest standards. Determined, proactive, and motivated to deliver on every project. Benefits & Expenses Inclusion in Company Pension Scheme (after 3 months) with 5% employee contribution matched by our client, giving a total of 10% into retirement savings. Option to join Company Private Healthcare Scheme (after 3 months). Life Cover of 4x annual salary (after two years of continuous employment). Business mileage and travel costs fully covered by the company. 25 days holiday per annum (excluding Bank Holidays). Company mobile phone and laptop provided. Thank you for your interest in this vacancy, which is being advertised by TalentHQ Ltd, acting as an Employment Agency. Your application will be considered alongside others, and we will contact you within 5 working days if you are shortlisted. Due to the high volume of applications we receive, we regret that we are unable to respond to each applicant individually. By applying for this role, you accept our Privacy Policy which you can find on our website.

Job Title: Installation Engineers Location: Dartford, Kent Salary: £35,000 - £43,000 per annum +Company Vehicle Contract: Permanent, Full-time, Monday -Friday, 37.5 hours per week / Some flexibility maybe required / (Monday-Friday 08:00-17:00) Installation Engineers: Are you highly experienced in first and second fix of enterprise security systems? Do you hold an engineering degree or industry-specific certification? Do you have experience working with access control platforms, preferably C.Cure, Lenel, Genetec, or Gallagher? Do you have hands-on experience with video surveillance platforms, such as Axis, Bosch, Avigilon, or Genetec? Do you have strong working knowledge of IP networks and their application within security systems? Would you be described as results-driven and experienced delivering fault-free installations? Does a varied role, including occasional travel across the UK and Europe appeal to you? Would you be confident working on construction sites and fit-out environments? Are you interested in working for a highly established organisation who are expanding with an outstanding reputation? If you answered "yes" to some of the above, we'd love to hear from you! Our Client: Our client is a highly established organised which specialise in delivering and maintaining integrated security systems for leading companies in the UK and across Europe, Middle East & Africa. They pride themselves on not only meeting our clients' expectations but strive to exceed them at every opportunity. They are an energetic and creative team with offices in the City of London andHertfordshire. They have a clear focus on delivering excellence in high quality installations and maintenance contracts for prestigious clients across many sectors. As they continue to expand at this exciting time of growth they are looking for Installation Engineers to join their field based engineering team. Job Requirements: Strong experience in first fix and second fix of enterprise security systems Proven hands-on experience with at least one of the following Access Control platforms: C.Cure, Lenel, Genetec, Gallagher Proven hands-on experience with at least one of the following Video Surveillance platforms:Axis, Bosch, Avigilon, Genetec Strong working knowledge of IP networks and their application within security systems Competent in fault finding, fault resolution, and delivering fault-free installations Working Environment Must be willing and able to work on both construction sites and fit-out environments. Experience of working across both large scale and small scale projects. Prepared to work primarily in London, with flexibility to around the UK or travel abroad if required. Willing to undertake occasional overtime, including weekends (approx. 1 per month) and some evenings when necessary. Qualifications & Personal Attributes Engineering graduate or industry-specific certification. Full UK driving licence. Excellent communication skills. Organised, professional, and committed to maintaining the highest standards. Determined, proactive, and motivated to deliver on every project. Benefits & Expenses Inclusion in Company Pension Scheme (after 3 months) with 5% employee contribution matched by our client, giving a total of 10% into retirement savings. Option to join Company Private Healthcare Scheme (after 3 months). Life Cover of 4x annual salary (after two years of continuous employment). Business mileage and travel costs fully covered by the company. 25 days holiday per annum (excluding Bank Holidays). Company mobile phone and laptop provided. Thank you for your interest in this vacancy, which is being advertised by TalentHQ Ltd, acting as an Employment Agency. Your application will be considered alongside others, and we will contact you within 5 working days if you are shortlisted. Due to the high volume of applications we receive, we regret that we are unable to respond to each applicant individually. By applying for this role, you accept our Privacy Policy which you can find on our website.