Intelligent Steps

ServiceNow Architect wanted with Telecommunications experience to work on a project implementing a new TSM module. You will be working across ServiceNow Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Hybrid work in London OUTSIDE IR per day 6 months contract with extension (long-term project) Key Responsibilities Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life-cycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM. Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life-cycle, service assurance). Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. Experience: 10+ years of experience in software platforms, with a significant focus on architecture.

Looking for a Senior Java Developer that has worked with Kotlin. The ideal candidate should be passionate about clean code and scalable solutions. This opportunity will allow you to design robust Microservices Architecture, within an automated data-heavy environment. This will be an initial 6 month contract with possible extensions (OUTSIDE IR35) Remote with occacional trips to London (1 day per month) Required Skills Java, Spring, Spring Boot Experience working with DevOps methodologies and scalable CI/CD pipelines Microservices Architecture Exposure to Big Data technologies such as: Kafka, Spark, Hadoop etc Strong understanding of clean code principles Experience working with AWS Cloud Kotlin experience (preferred)

Overview We are looking for a skilled Data Engineer with strong experience in Snowflake to join our growing data team. You will be responsible for designing, building, and maintaining scalable data pipelines and architectures that support analytics, reporting, and data-driven decision-making across the organization. 6 months initial contract (OUTSIDE IR35) Remote with occasional travel into London (1 day per month) Key Responsibilities Design, develop, and maintain robust data pipelines and ETL/ELT processes Build and optimize data models within Snowflake for performance and scalability Ingest data from various sources (APIs, databases, streaming platforms, etc.) Ensure data quality, integrity, and governance across systems Collaborate with data analysts, scientists, and business stakeholders to deliver data solutions Monitor and troubleshoot data workflows and pipeline performance Implement best practices for data security, privacy, and compliance Document data architecture, processes, and workflows Required Skills & Experience Proven experience as a Data Engineer or in a similar role Strong hands-on experience with Snowflake data platform Proficiency in SQL and data modeling techniques Experience with ETL/ELT tools (e.g., dbt, Apache Airflow, Talend, Informatica) Experience with cloud platforms (AWS, Azure, or GCP) Familiarity with data warehousing concepts and best practices Understanding of data governance and data quality principles Preferred Qualifications Experience with modern data stack tools (e.g., dbt, Fivetran, Kafka) Knowledge of CI/CD pipelines and DevOps practices Experience working with large-scale or real-time data processing systems Familiarity with BI tools (e.g., Power BI, Tableau, Looker) Snowflake certification is a plus

We are looking for an experienced Delivery Director - with ServiceNow experience to lead and manage a large-scale ServiceNow transformation program for a Telecom client. The role involves overseeing multiple workstreams, managing multi-vendor delivery teams, and ensuring successful program execution using Scaled Agile methodologies (SAFe / Agile at scale). You will be responsible for strategic planning, governance, delivery management, stakeholder engagement, financial management, and risk mitigation while ensuring alignment with business objectives and technology roadmaps. Skill required for this position: Experience managing ServiceNow Implementations and transformation programs Strong stakeholder management skills, with the ability to speak with all different types of senirorities The ability to manage multi-vendor environemtns and ensure the teams are aligned with objectives Experience managing large telecom or enterprise platform programs Experience managing multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations.