Spear-heads

Overview Our client is seeking a motivated and organised Work Scheduler to support the day-to-day operation of our busy service department. This role is key to ensuring the smooth and professional delivery of a wide range of service-based projects, including crane installations, inspections, servicing, and testing of lifting equipment. The ideal candidate will be confident liaising with customers, managing engineer schedules, and coordinating work from initial enquiry through to completion.This position will develop into a more technically focused role , offering opportunities to become involved in RAMS preparation, SLA management, service scheduling, and technical quoting. Key Responsibilities Coordinate service department activities and daily engineer schedules Liaise directly with customers to confirm job requirements, timelines, and site arrangements Plan and organise crane installations, servicing, statutory inspections, and testing Use internal job management systems (such as Clik or Motion) to track, document, and report on jobs Generate and issue inspection reports, certification, and invoices Prepare risk assessments, method statements (RAMS), and work instructions Provide quotations for repair and remedial work Manage internal service schedules and customer SLAs Approve timesheets and attend client meetings as required Work closely with the Service Manager to continuously improve departmental performance Working Hours Monday to Friday: 7:45am - 4:00pm Terms Contract Type: Full-time, permanent Payment Schedule: Monthly Benefits Company mobile phone provided 26 days annual leave plus Bank Holidays (increasing annually with service, up to 26 days) Company workwear and PPE provided Pension scheme (opt-in/out options available and discussed at start of employment) Training support provided, including job-specific systems (Clik, Motion) and lifting operations awareness