Government Digital & Data

Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary The Test Engineer plays a critical role in ensuring the reliability, quality and performance of the NCA's technical solutions. They will apply a strong understanding of modern testing practices to validate systems across complex business operations, projects and programmes. The role requires an ability to design and execute effective test strategies, identify defects and performance issues, and provide clear, evidence based assurance to stakeholders. Working closely with developers, analysts and delivery teams, the Test Engineer will help ensure that services are robust, secure and meet operational needs, while continuously improving test processes and advocating for quality throughout the delivery lifecycle. Job description As a Test Engineer, you will be responsible for assuring the quality, reliability and performance of tooling and capabilities delivered across Tier 1 and Tier 2. You will work within defined quality and performance strategies, ensuring all testing activity is completed within agreed timescales, budgets and standards, and that outcomes meet or exceed stakeholder expectations. You will apply a demonstrable understanding of IT solution architecture - including GUIs, operating systems, databases, hardware and input devices, networks and security components, applications and services - to shape test strategies, approaches and detailed plans. This technical insight will guide the Quality and Performance team and ensure testing is risk based, robust and aligned to the Agency's operational needs. A key part of the role is building strong relationships across the Agency and with wider stakeholders. You will work closely with these partners to ensure products, tooling and services are aligned to the appropriate standards, fully assured and able to support the NCA's broader digital and operational objectives. This role aligns to Test Engineer in the Government Digital and Data Profession Capability Framework - Test engineer - Government Digital and Data Profession Capability Framework Duties and Responsbilities Test Improvement, Optimisation and Strategy - Help deliver the ongoing improvement and optimisation of testing practices, ensuring test environments, techniques and approaches are fit for purpose. Design, build, maintain and execute high quality functional and non functional tests that align to user needs and system requirements. Develop, maintain and apply key test artefacts, including Quality and Performance Test Strategies and Test Plans, while proactively identifying opportunities to enhance the end to end test process. Risk Management and Quality Assurance - Identify, document and manage testing related risks and issues, putting appropriate mitigations in place and escalating to the Test Manager where necessary to avoid delivery impacts. Make informed, context aware decisions relating to testing activities within the delivery environment, ensuring quality assurance remains robust and aligned to programme objectives. Test Execution, Data and Automation - Manage and deliver functional and non functional test activities, using a broad range of testing techniques to assure performance, quality and reliability. Create, manage and maintain test data, and support the development, enhancement and use of automation frameworks and scripts. Complete test work, provide feedback to team members, and collect testing metrics and statistics to support clear, evidence based reporting. Stakeholder Collaboration - Work collaboratively with internal and external stakeholders to ensure testing activities support high quality delivery aligned to organisational standards. Person specification Communication and Stakeholder Engagement - Communicate effectively with both technical and non technical stakeholders, including gathering non functional requirements and clearly articulating complex risks or issues to senior audiences. Apply critical thinking and ask insightful questions to ensure requirements, processes and deliverables are fully understood. Present findings, risks and recommendations clearly to wider teams, ensuring shared understanding and informed decision making. Test Analysis, Design and Execution - Conduct investigative work to understand problems, inefficiencies and opportunities within existing processes. Collect, analyse and interpret complex or conflicting information to propose practical, evidence based solutions. Design and execute tests across all phases - functional, non functional and User Acceptance Testing - ensuring coverage aligns to user needs and requirements. Apply Specification by Example and similar techniques to support requirement clarity and testability. Test Planning, Quality Assurance and Continuous Improvement - Develop and maintain robust quality practices, advocating accountable quality throughout the delivery lifecycle. Verify that the right work is being undertaken (Verification) and validate that it has been completed correctly (Validation). Put measures in place to monitor and improve quality outcomes, promoting consistency of approach across teams. Provide supportive but assertive challenge to ensure quality standards are upheld and embedded. Test Engineering and Technical Practice - Apply modern test engineering practices, including source control, CI/CD pipelines and automated testing approaches. Integrate and execute tests within continuous delivery environments to enable rapid feedback loops. Demonstrate experience in planning and managing tests across multiple phases, including User Acceptance Testing and performance testing. Contribute to automation framework development and the improvement of engineering standards. Requirements, Data and Technical Understanding - Understand and apply requirements engineering principles to support the creation, clarification and validation of deliverables. Validate requirements to ensure solutions meet operational, business and technical needs. Demonstrate knowledge of data solutions in cloud and on premise environments, including data exploitation tooling and platforms.

Location Westminster, London About the job Job summary The Division The Digital and Data division brings together the delivery, data, and user centred design functions within the directorate. Professionals within these functions work as part of agile and dynamic multi-disciplinary teams delivering products and services designed to meet the needs of users. Job description About the Role UKEF is committed to be a user-centred organisation, creating and designing services to provide: Accessible and intuitive access to UKEF services for exporters and lending partners Efficient and streamlined case management for internal users Robust data access, insight gathering, and reporting This role will lead the interaction design function within the organisation, ensuring that the services we deliver are: Accessible so that anyone can use them, regardless of disability or access need Intuitive for new users or those with low digital skills Aligned with the government service standard The successful candidate will spend part of their time working embedded within service teams, and part of their time establishing and maintaining interaction design standards and ways of working across the organisation. Main Activities A lead interaction designer is an expert practitioner who works with minimal support, influencing and mentoring others. You will: have oversight of the design of all digital touchpoints, ensuring designs follow best practice and adhere to the departments design system and government service standard. manage and steer the interaction design approach for existing and new services, identifying appropriate strategies, methods, and priorities. work with multi-disciplinary teams to produce and develop design concepts, re-using common component design patterns from across government where appropriate. implement design concepts into practical working prototypes to test with users. set direction and embed good practice within teams for products and services they are working on. lead on accessibility, user centred design and assisted digital for projects and services. assure the quality of interaction design delivery across teams for multiple or highly complex services. represent design for UKEF at cross-government and internal assessments against the Service Standard. manage and support design contractors ensuring they are delivering in line with internal standards and contributing to the internal UCD communities. This list is not exhaustive, and you may be required to carry out additional duties according to business needs. Person specification UK Export Finance is looking for motivated individuals with a desire to learn about the business. Successful candidates will be provided not only with functional training to enable them to do well in their role, but also with personal development to help them to achieve their career ambitions. Please note that the person specification below outlines at which stage(s) you will be assessed on how you meet the criteria for the role(s) including:- A = assessed at application stage I = assessed at interview stage T = assessed by test stage P = assessed at presentation stage Essential Qualifications 5 GCSE passes (including Maths and English) at Grade 4 (C) or above; or relevant professional experience. (A) Knowledge Understanding and experience with the gov.uk design system and Government Service Standard . (A) Embed a practice of hypothesis-driven design in a team. (A) Guide the organisation in how to use evidence to improve services. (A) Analyse, synthesise and use evidence to improve the way the organisation works ensure user insights are shared with and used by the wider organisation and across government. (A) Coach others in how to effectively communicate design. (A) Develop or introduce more effective methods of communicating design and working in the open. (A) Measurably improve the practice of inclusive, accessible and environmentally sustainable design in multiple teams or across your organisation. (A) Skills/Ability All skill levels are in relation to Lead Interaction Designer - Government Digital and Data Profession Capability Framework

Location This post can be based in any location within England and Wales where a CPS office is located. Whilst it's an expectation of the role to travel to CPS locations as per business needs, CPS is disability confident employer and all reasonable adjustments will be considered in line with Equality Act of 2010. About the job Job summary The Lead Technical Architect operates at a strategic level within the Digital and Information Directorate (DID), reporting to the Principal Technical and Enterprise Architect. The role is pivotal in shaping the technical direction of digital services across multiple teams and projects. Its primary purpose is to ensure that systems are robust, scalable, secure, and aligned with organisational and government standards. Key responsibilities include guiding technical design, making critical architectural decisions, and assuring solution quality through reviews and adherence to architecture principles. The role promotes reuse, interoperability, and cross-organisation and cross-government collaboration, identifying opportunities for shared platforms and services to deliver better value. Beyond technical oversight, the Lead Technical Architect plays a leadership role in mentoring other architects and technical staff, fostering continuous learning and professional development. They will be a leader in the architecture community, embedding best practices and driving innovation and architectural alignment across delivery teams. Strategically, the position requires maintaining awareness of emerging technologies, government digital strategies, and socio-political trends to ensure architectural decisions remain forward-looking. The architect will engage senior stakeholders to influence strategic direction and inform planning and investment decisions. The Crown Prosecution Service is based in England and Wales. If you're applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role . There's no guarantee that we will grant this approval. You must be aged 16 before starting in this role. The start date is expected to be 8-12 weeks after the application deadline. As part of this role, you are expected to undertake direct line management responsibilities. Job description Your roles and responsibilities: You define and own technical architecture for complex digital services, ensuring alignment with organisational and government standards (e.g., GDS framework). You provide strategic technical leadership, influencing design decisions and guiding delivery teams across multiple projects. You assure solution quality through architecture reviews, governance, and adherence to enterprise principles such as scalability, security, and interoperability. You promote reuse and shared platforms, identifying opportunities for cross-government collaboration and cost-effective solutions. You mentor and develop technical staff, fostering a culture of continuous learning and professional growth within the architecture community. You engage senior stakeholders, translating technical concepts into business value and influencing investment decisions. You stay ahead of emerging technologies and trends, ensuring architectural decisions remain innovative and future-proof. You lead on risk management and compliance, including security standards and technical assurance processes. You champion best practices, embedding agile and DevOps principles into architecture and delivery approaches. A copy of the full job description is attached. Person specification To be eligible to apply, you need to: Have substantial experience in technical architecture, including designing and assuring complex digital services that meet organisational and relevant sector standards, preferably HMG standards. Demonstrate strategic thinking, with the ability to see the bigger picture, align technical decisions to long-term organisational goals, and anticipate emerging technologies and trends. Show leadership capability, including mentoring technical staff, fostering professional development, and leading architecture communities to embed best practices. Possess strong stakeholder engagement skills, able to influence senior leaders and communicate complex technical concepts clearly to non-technical audiences. Be adept at promoting reuse and interoperability, identifying opportunities for shared platforms and cross-organisation and cross-government collaboration to deliver value. Have a proven ability to assure solution quality, through governance, reviews, and adherence to enterprise architecture principles such as scalability, security, and sustainability. Understand agile and DevSecOps practices, working with these principles in architecture and delivery approaches. Hold or be eligible for SC clearance, as this is mandatory for the role. You also need to demonstrate the following technical skills: Cyber Security Architecture Systems & Infrastructure Engineering Cloud Engineering Software Engineering Networking Integration & Middleware

Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government - we are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. Job description You'll join the GOV.UK App programme as a mobile developer, helping a growing team to deliver a personalised, proactive government experience to UK citizens. You'll build and maintain either the GOV.UK iOS or Android application, as part of a multidisciplinary team. The apps are native, written in Swift and Kotlin and use UIKit, SwiftUI and Jetpack Compose As a mobile developer in GDS, you'll: work as part of a multi-disciplinary agile team, getting involved with every part of the lifecycle of the application, from user research to releasing and monitoring the application build accessible apps, taking responsibility for the quality of code you produce build automated tests to maintain software quality share knowledge of tools and techniques with your wider team, both developers and non-developers support the live operation of the services we run, and participate in out-of-hours support rotas where necessary - you'll be paid an allowance, and a further hourly payment, for any duties you perform when on call be involved in helping recruit developers and, where appropriate, helping sift and interview provide technical leadership within team, advising and working with developers to identify the best solutions take responsibility for developing others, through line management and/or mentoring take responsibility for solving complex issues You'll share the responsibility for the digital transformation of the government. You'll ensure high quality code is delivered in line with programme goals and delivery cycles. You'll thrive using agile methods and enjoy working openly, collaboratively and as part of a multidisciplinary team focused on one or more services. Above all, you'll want to make the government better, which may sometimes involve challenging the status quo. Person specification The skills we would expect a Developer to have: experience in relevant native mobile application development, with detailed knowledge of the Swift or Kotlin ecosystem, and familiarity with SwiftUI or Jetpack compose be familiar with modern accessibility standards and WCAG guidelines have familiarity with Apple Human Interface Guidelines and App Store Review Guidelines familiarity with modern software development approaches such as automated testing, test-driven development (TDD), continuous integration, pair programming, code review and version control have experience working in a collaborative environment, and an understanding of the benefits of agile and multi-disciplinary approaches

Location Our main Defra DDTS hubs are in York, Warrington, Newcastle, Reading and Bristol, however the successful candidate may be contractually based at any Defra office. Please be aware that space within the London office is restricted and it may not be possible to be based in this location. About the job Job summary Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs Job description A Senior Delivery Manager is accountable for the effective delivery of complex, high risk products and services. Within Defra, you could be helping to protect homes and businesses from flooding, make our air and rivers cleaner, protect animals and the environment, support farmers, and ensure food security. Person specification Responsibilities Build and maintain teams, ensuring they are motivated, collaborating and working well Identify obstacles and help the team to overcome them Focus the team on what is most important to the delivery of products and services Encourage and facilitate continuous improvement of the delivery team Coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques Have strong communication skills and engage senior stakeholders Skills and experience This role is aligned to the Government Digital and Data Profession Capability Framework for senior delivery managers: Agile and Lean practices: You can coach and lead teams in Agile and Lean good practices. You know how to create and tailor the right approach for a team, challenging, evaluating and iterating the approach through the life cycle. You can experiment with new and innovative ways of working to improve delivery across the organisation. You act as a recognised expert and advocate for Agile and Lean approaches Commercial management: You can take responsibility for complex relationships with contracted suppliers. You know how to identify appropriate contractual frameworks and appropriate suppliers, and how to ensure good value through negotiation Communication skills: You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can manage stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. You can speak on behalf of, and represent the community to, large audiences inside and outside of government Financial management: You know how to influence or create budgets that are complex. You can manage the budget you are given and make it work Life-cycle perspective: You know how to work and consult with the right people at the right time to move through the product life cycle and deliver value. You can use evidence to decide when a team should continue, change direction or stop. You can identify tools and techniques required at different phases, and know how to guide colleagues and stakeholders through the entire life cycle. Maintaining delivery momentum: You know how to optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team, or no clear ownership exists. You can identify innovative ways to unblock issues. Making a process work: You can identify and challenge organisational processes that are unnecessarily complicated. You add value and can coach the organisation to inspect and adapt processes. You can guide teams through the implementation of a new process. Planning: You know how to lead a continual planning process in a very complex environment. You can identify dependencies in plans across services and co-ordinate delivery, and plan beyond delivery. You are able to coach other teams as the central point of expertise. Team dynamics and collaboration: You choose the right type of feedback at the appropriate time and ensure the discussion and decision stick. You can identify problems or issues in the team dynamic and rectify them.

Location This role may be located in one of the following locations; Blackpool, Leeds, Manchester or Newcastle. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you ready to shape the future of digital public services? Do you want to use your expertise to improve the experience of more than twenty two million people? If so, come and join the team as a Senior Infrastructure Engineer. This is an excellent opportunity to join DWP Hybrid Cloud Services as a Senior Infrastructure Engineer, helping to deliver innovative digital solutions that make a real difference to the lives of our users. We are leading the adoption of Public Cloud services in line with Government Digital Service guidance and DWP strategic hosting principles. The Hybrid Cloud Services team designs, builds and runs all hosting infrastructure across both Public Cloud and on premises environments. We work closely with product and service owners to support their transition to Cloud based services. Our strategy is to deliver a Digital by Default approach by providing an end to end multi cloud hosting service for our Product Development Units. This means offering a securely connected hosting environment that reduces the reliance on traditional hosting models and legacy contracts. To achieve this, we are focusing on standardisation, simplification and automation. We are also developing the processes, training and tools needed to accelerate delivery and ensure our teams have everything required to succeed. Job description As a Senior Infrastructure Engineer for Hybrid Cloud Services, you will be capable of role modelling Infrastructure solutions which adhere to best practice, with a focus on operational stability, resilience, and availability. This position will collaborate with Architects, Site Reliability Engineers, Delivery Managers, and Product Managers, who all support the implementation and operation of Cloud hosted products and services. We ensure that we're aligned to the Department's Technical Reference Architecture (TRA) and Security and Compliance Standards in all stages of development and delivery. This is an exciting time to be part of what is effectively an enterprise-scale tech company in the heart of government. Role & Responsibilities Support the design and implementation of Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps. Responsible for operational management of Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance. Provide specialist service or solution technical support and assistance to junior staff and users and undertake line management responsibilities. Development and implementation of service improvement plans to address identified issues for Public Cloud hosted technologies, products, and services. Responsibility for management and resolution of Incidents for Public Cloud hosted technologies, products, and services. Person specification When completing your employment history and personal statement, ensure you clearly demonstrate your significant experience in relation to the essential criteria outlined below. Lead Criterion - Managing and deploying applications to managed Kubernetes platforms such as EKS and AKS. Cloud compute, storage, and configuration, ensuring solutions are repeatable, scalable, resilient, and highly available. Use and administration of source code management systems such as GitLab, including writing and maintaining CI/CD pipelines. Writing Infrastructure-as-Code (IaC), using Terraform, and writing Config-as-Code (CaC) using Ansible. CloudFormation desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. If you would like to learn more about the role, please contact .

Location Swansea About the job Job summary Are you experienced in building test automation for both web-based user interfaces and APIs? Is your attention to detail thorough? Are you passionate about Software Development Engineer in Test (SDET) principles with a good comprehension of Automation Testing? If so, we'd love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at: Driver and Vehicle Licensing Agency - Department for Transport Careers Job description At the Driver and Vehicle Licensing Agency (DVLA), we take testing very seriously and we automate as much as we can. Our SDETs are building best-in-class test automation software so that we can build products quickly and safely. You will be a critical part of a squad following a behaviour-driven design approach (ATDD). You will love to code and to test in equal measure and challenge us to increase the scope of our Continuous Testing. We use Cucumber with Ruby for most of our testing. Our systems under test are usually Dockerised or Serverless applications. In this dynamic role you will be part of an engineering team accountable for continually driving all aspects of quality improvements. You will be working in one of our delivery teams or as part of the dedicated independent testing team. Our automation frameworks primarily use Cucumber with Ruby, and the systems we test are typically Dockerised or based on serverless architectures. This is a dynamic position where you will contribute to an engineering team committed to improving all aspects of software quality. You may work within one of our delivery teams or as part of our dedicated independent testing function. Your responsibilities will include, but aren't limited to: Plan and lead development on sets of related stories Coach and mentor more junior colleagues Understand and be proficient in different types of testing Write clean, maintainable automated testing code For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification Required experience: To be successful in this role you will need to have the following experience: The DVLA is at the cutting edge of cloud-first technologies. You will be comfortable using the Cucumber framework and able to develop expertise in the Ruby programming language to test applications and infrastructure on Platform-as-a-Service environments. You will bring hands on experience in developing automated tests for web based user interfaces and APIs, with a strong understanding of modern automation practices. You'll proactively apply Continuous Testing principles to accelerate feedback loops across all quality dimensions including security, performance and accessibility by prioritising automation wherever possible. We're looking for someone who is deeply passionate about SDET principles, with a solid grasp of automation testing techniques and the ability to use modern programming languages to validate and automate tests for any software product. You'll be able to demonstrate how you have previously improved quality engineering efficiency through automation, tooling, and process enhancements. Strong attention to detail is essential, along with the confidence to challenge assumptions and drive best practice across teams. Experience in technical coaching or mentoring would be highly valuable, and we'd welcome someone who enjoys supporting and guiding junior engineers as they grow.

Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary As Test Manager, you will lead the development and delivery of robust testing strategies across business operations, projects and programmes. You will bring a strong understanding of functional, non functional, quality assurance and performance testing approaches, ensuring that testing is embedded effectively throughout the delivery lifecycle. You will anticipate and address the challenges associated with complex systems, diverse user needs and fast moving delivery environments, providing expert guidance to teams and stakeholders. Through strong leadership and a focus on continuous improvement, you will ensure that services are thoroughly tested, performance ready and aligned with organisational standards and operational priorities. Job description We have roles available within both our National Data Exploitation Capability (NDEC) and our Transformation teams. As a Test Manager, you will lead and manage the quality and performance of tooling and capabilities across Tier 1 and Tier 2. This will include defining the quality and performance strategy; managing it to completion, within agreed timescales and budgets, and to a level of quality that meets or exceeds the client's expectations. You will use an advanced level appreciation of the architecture and key components of IT solutions (including GUI, operating systems, databases computer hardware & input devices, networks & security, applications and services) to inform the testing strategy, approach and plans and guide the Quality and Performance team based on this understanding. You will foster relationships with other parts of the Agency to ensure products are delivered in line with aligned with the appropriate design standards and governance. This role aligns to Test Manager in the Government Digital and Data Profession Capability Framework - Test manager - Government Digital and Data Profession Capability Framework Duties and Responsibilities Test Strategy, Improvement and Optimisation - Lead the development, implementation and continuous improvement of the quality and performance testing approach. Define required test phases, produce accurate estimates for testing activities and ensure the end to end test process is efficient, consistent and aligned with delivery needs. Risk, Issues and Assurance - Identify, document and manage all significant testing risks and issues, ensuring effective mitigations are put in place. Escalate concerns to the Senior Delivery Manager where necessary to prevent delays or impacts on delivery. Test Governance and Artefact Management - Produce and maintain high quality test artefacts, including the quality and performance test strategy, plans and associated documentation. Actively seek opportunities to refine and optimise testing documentation and governance. Test Data, Automation and Tooling - Oversee the creation and management of test data, and drive the development, maintenance and effective use of automation frameworks and scripts. Ensure testing tools and techniques reflect industry best practice and support efficient, repeatable and high quality test execution. Management of Functional and Non Functional Testing - Lead and coordinate all functional and non functional testing activities, assigning work, providing constructive feedback and ensuring the effective collection and reporting of testing metrics and insights. Leadership, Coaching and Capability Development - Provide leadership, coaching and professional development for staff, supporting talent management, succession planning and effective supplier management. Foster a culture of high performance and ensure teams use modern, industry standard testing methods and tools. Advocacy and Stakeholder Engagement - Promote and advocate testing capabilities across the Agency and wider government partners, building strong relationships and ensuring testing is fully integrated into delivery processes and decision making. Person specification Test Design, Execution and Quality Assurance - Demonstrable experience in creating, planning and managing tests across all test phases, including User Acceptance Testing. Able to lead test engineers in designing and executing high quality functional and non functional tests, ensuring test coverage, traceability and alignment with requirements. Test Analysis and Problem Solving - Strong analytical skills with the ability to absorb large volumes of complex or conflicting information, identify patterns, evaluate root causes and determine effective solutions. Experience leading investigative work to identify improvements in testing processes, products or delivery approaches. Defect Management and Continuous Improvement - Proven ability to drive effective defect reporting, triage and resolution, ensuring accurate information is captured and communicated. Able to lead and coach teams in improving test management processes, developing recommendations and implementing enhancements to quality and performance practices. Test Strategy and Planning - Experience in developing and maintaining test strategies, plans and quality approaches, ensuring they are aligned with organisational priorities and delivery timelines. Able to guide teams in optimising quality and performance testing methods and selecting appropriate techniques and tools. Technical Understanding of Test Environments - Knowledge and understanding of data solutions and testing in cloud or on premise environments, including environment setup and data exploitation tooling. Familiarity with test engineering practices, standards and modern tooling to support effective and repeatable test execution. Requirements Engineering and Validation - Experience working with product, business and technical teams to gather, clarify and validate requirements, including non functional requirements. Able to translate requirements into structured test conditions and ensure deliverables are validated appropriately. Communication and Stakeholder Engagement - Effective communication skills with the ability to engage confidently with technical and non technical stakeholders. Able to explain complex risks clearly, gather business and non functional needs, and escalate issues to senior leaders where necessary. Thinks creatively, asks insightful questions and communicates findings clearly to wider teams. Leadership and Team Management - Demonstrable experience managing a test team, setting test strategy and providing coaching, feedback and professional development. Able to foster a high performing culture and ensure teams adopt industry best practice in testing and quality assurance.

Location Cardiff, Wales, CF14 3UZ About the job Job summary Are you looking for your first step into a career in software engineering? Our Software Development Apprenticeship is a three year, Level 6 Degree Apprenticeship that leads to a BSc in Applied Software Engineering. You'll gain hands on experience, build real world skills, and play a part in the digital transformation happening here at Companies House. You'll graduate with a recognised degree and a highly sought after skillset that's valued across the tech industry, opening doors both within Companies House and beyond. Watch this video to find out more about working in Digital at Companies House Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Give yourself the best opportunity to apply! Join our Outreach team for an informal, drop-in "find out more" session on Monday 30th March 2026 between 12.00 - 13.00 No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. The webinar will be recorded in case you'd like to watch it again. By joining, you're consenting to the recording - we'll explain how this works at the start of the session. Please note: This is a hybrid role based in Cardiff. You'll be expected to spend regular time in the office. You'll also be required to attend in person classes at Cardiff Metropolitan University as part of the apprenticeship. Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. Please review the eligibility criteria for the academic course detailed under the Person Specification section further down in the advert before applying. Job description What you'll do as a Software Development apprentice You'll work alongside IT professionals within one of our multidisciplinary software development teams. All our software development teams across Companies House work together to make our services better. You'll also develop skills and knowledge in software development, programming, testing, website development, cyber security, communication and organisational skills. You'll learn how to develop software using highly sought after technologies including AWS, Typescript, Java, and Spring Boot. We encourage our software developers to be active members of our developer community. You will benefit from being able to learn from highly experienced engineers and be able to gain industry experience whilst studying. We also offer funding and support for further learning and conference attendance, for those who wish to take up the opportunity. Your training and qualification You'll receive a fully funded place on the BSc Applied Software Engineering degree course at Cardiff Metropolitan University. More information on the university can be found on the Cardiff Metropolitan University website and a video with the Programme Director. For more information on the course please visit: BSc Applied Software Engineering (Degree Apprenticeship) , Cardiff Metropolitan University To gain the Level 6 apprenticeship, you'll need to successfully complete all required elements of the degree programme. You'll also receive on the job training and support from the Software Engineering profession within Companies House. Person specification We're looking for someone who is: Inquisitive with a passion for technology Able to problem solve Keen to learn and develop new skills Able to use modern IT Software, such as Excel and Word Able to keep up with the demands of Degree and Work Interested in learning modern programming languages such as Java, JavaScript or TypeScript (any existing knowledge is a plus but not required as this will be covered as part of studies) Able to work within a team Eligibility Criteria There are some important things to be aware of when applying for this apprenticeship: There are no age restrictions for this apprenticeship - we welcome all applications. If you are shortlisted for interview, we will ask you to confirm your name and qualifications with us, so that we can share them with our apprenticeship provider - this is simply so that they can check your eligibility for apprenticeship funding. You must not already have a qualification at Level 6 or higher in the same or a similar subject to this apprenticeship. For more information on qualification levels, please visit: What qualification levels mean: England, Wales and Northern Ireland - GOV.UK To be eligible for this apprenticeship, you need to: Have the essential qualifications listed below. Not be in full-time education when you start the role. Be a current resident in Wales and have been for a minimum of 2 years to qualify for the Welsh Apprenticeship funding. More information is available on Careers Wales Website. Hold a British Passport or indefinite leave to remain status in the UK. Essential Qualifications You'll need: GCSE: Five GCSEs at Grade C / 4 or above to include English Language / Welsh First Language, Mathematics / Mathematics - Numeracy. AND 104-112 UCAS points, coming from any of the following: A level subjects: Minimum three A levels to include Grades CCC or above. No specific subjects are required. Welsh Baccalaureate - Advanced Skills Challenge Certificate will be considered as a third subject. BTEC National / Cambridge Technical Extended Diploma: DMM T Level: Merit. No specific subjects are required. Access to Higher Education Diploma: No specific subjects are required. International Baccalaureate (IB) Diploma: 2 x H5. No specific subjects are required. Irish Leaving Certificate: 2 x H2 grades. No specific subjects are required. Higher level subjects only considered with a minimum grade H4. Scottish Advanced Highers: Grades DD. No specific subjects are required. For more details about entry requirements, including contextual offers please see: BSc Applied Software Engineering (Degree Apprenticeship) , Cardiff Metropolitan University

Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary Join the expanding National Data Exploitation Capability (NDEC), part of the National Crime Agency's Data and Analysis Hub,and help place data at the centre of the fight against serious and organised crime (SOC). NDEC delivers advanced analytical and exploitation capabilities that generate operational insight, inform strategic decision making, and provide a critical edge against increasingly technology driven threats. As a Lead Software Developer, you will play a key role in shaping and delivering high quality software solutions that unlock the value of complex and rapidly growing datasets. We are looking for proactive, inquisitive problem solvers who thrive in a dynamic environment, enjoy variety, and work effectively as part of a collaborative, multi disciplinary team. Job description As the Lead Software Developer, you will provide technical leadership across NDEC and the wider NCA, driving the design, development and delivery of high quality software solutions that directly support mission critical operational and analytical needs. Working within a multi disciplinary technical team, you will contribute to the creation of next generation tools and platforms that enhance the Agency's ability to detect, disrupt and prevent SOC. This role places you at the cutting edge of law enforcement technology, helping to shape capabilities that address some of the most complex and high impact threats facing the UK. You will set engineering standards, define best practice and ensure the team consistently delivers secure, scalable and maintainable software. A key part of your role will be leading, coaching and mentoring a team of developers, supporting their technical growth, fostering a positive and collaborative culture, and ensuring their work aligns with NCA priorities. You will champion modern development approaches and agile delivery methods, promoting DevOps practices, automation and continuous integration/continuous deployment to ensure rapid and reliable delivery. Your responsibilities will include guiding technical decision making, selecting appropriate technologies and architectural approaches, and making informed judgments about when to build bespoke solutions or adopt existing tools. You will work closely with data scientists, analysts, product managers and operational teams to ensure that complex mission requirements are translated into robust, user centred technical solutions. In doing so, you will ensure that software developed within NDEC integrates effectively with operational workflows and delivers real world impact. You will also play a key role in strengthening the developer community across NDEC and the wider Agency, promoting knowledge sharing, encouraging experimentation and driving the adoption of good practice in security, testing, automation and documentation. Through strong technical leadership and a commitment to continuous improvement, you will help build a high performing software engineering capability that delivers meaningful outcomes in a fast moving and demanding environment. Duties and Responsibilities Team Leadership - Lead, manage and inspire a software development team to design, build and deliver high quality data services that address complex operational challenges. Provide clear direction, set standards and foster a culture of technical excellence and continuous improvement. Relationship Building - Develop strong, collaborative relationships across the NCA technical community. Promote shared learning, knowledge exchange and cross functional working to build collective capability and support the effective delivery of Agency priorities. User Engagement - Champion user centred design by defining effective approaches for understanding user needs and guiding others in eliciting and interpreting user stories. Distinguish clearly between genuine user needs and stakeholder wants, ensuring research is applied appropriately and recommending the most suitable tools and methods. Modern Development Standards - Apply and promote modern engineering standards and practices across complex projects and programmes, ensuring solutions are robust, secure, maintainable and aligned with organisational best practice. Programme and Build (Software Engineering) - Maintain technical oversight across all stages and iterations of the software development lifecycle. Provide expert advice to stakeholders, set team wide standards for programming tools and techniques, and ensure appropriate application of methods, frameworks and compliance requirements. Information Security - Design solutions with embedded security controls, ensuring they are purposefully engineered to mitigate relevant security threats and meet NCA and national security requirements. Systems Design - Develop systems that balance risk, impact and technical complexity, selecting suitable design patterns and standards. Review and assure the designs of others, ensuring appropriate technology choices, efficient resource use and effective integration across multiple systems. Systems Integration - Coordinate integration activities across systems, defining integration approaches and supporting teams in undertaking integration testing. Ensure components interact reliably and support the delivery of end to end operational capability. Person specification Software Engineering - Demonstrable industrial experience designing, developing and testing complex object oriented software applications. Strong proficiency in object oriented programming languages, with experience applying robust engineering principles in production environments. Deep understanding of the full software development lifecycle, including discovery, design, build, testing, deployment and maintenance. Development Practices & Delivery - Hands on experience working within agile delivery environments, applying iterative development, continuous feedback and prioritisation techniques. Practical experience with modern DevOps practices, automation and CI/CD pipelines to ensure consistent, reliable and secure deployment. Ability to translate user and business requirements into technical solutions, managing expectations and making informed, collaborative trade offs. Cloud, Infrastructure & Environments - Knowledge of designing, deploying and maintaining software across cloud and on premise environments. Understanding of how to build scalable, secure and resilient systems that integrate effectively within complex technical landscapes. Technical Design & Architecture - Experience contributing to technical design decisions, architectural patterns and standards. Ability to assess technology options, ensure alignment with best practice, and contribute to long term technical strategy. Technical Leadership - Experience operating in a technical leadership role, providing direction, coaching and assurance to software developers. Ability to build a positive engineering culture, promote knowledge sharing, and drive continuous improvement across a multi disciplinary team.

Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best-in-class solutions for our customers, helping to shape and support a data driven future for the UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform, no matter the task, they're on hand to provide support. Now, you've got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Deliver and integrate world-class software for our global customers When you join our collaborative and creative team of software developers, it will be your task to design, code, test, correct and document large programmes and modifications from supplied specifications, and provide costs, timescales and estimate the resources required to effect change. Using all your skills as you collaborate with our clients and users on the content and appearance of complex web pages, we'll also expect you to create and test pages with specified content and layout, and develop web interfaces to new or existing applications. You'll have a number of other important responsibilities - these include analysing data requirements to establish, modify or maintain object and data models, evaluating potential solutions and demonstrating, installing and commissioning the selected products. Using application management software and tools to collect performance statistics to ensure targets are met, you'll perform essential maintenance and identify and resolve any problems you encounter. In addition, you'll maintain your knowledge of specific technical specialisms, use this to execute a range of specific tasks, and provide detailed advice regarding their application. Use all your specialist development skills as you help defend the UK's interests With Agile and ITIL Foundation level qualifications or relevant practical experience in a similar role to this one, you should hold Microsoft role-based certification and be skilled at working with technologies in a secure enterprise environment. It's also important that you possess well developed knowledge of database concepts, architectures, software and facilities, such as Azure DevOps Developer / Cloud/Azure Hub,/Git Hub/ Languages - Typescript/Go/.Net/MS SQL Server and have a good understanding of object and data modelling techniques and design principles. It goes without saying that you'll have excellent numerical and analytical skills, and extensive knowledge of relevant programming languages. In addition, subject matter expertise in a key technology, tool or product would be desirable, as would experience of working in a variety of ITIL3 environments. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Cleared (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Person specification We are looking for people with: Agile & ITIL Foundation level / relevant experience; Microsoft role-based certification - Associate, and relevant product certifications; Knowledge of database concepts, object and data modelling techniques and design principles and of database architectures, software and facilities; Substantial experience in relevant roles, including technologies in an enterprise environment, and of working within a secure environment; Extensive knowledge of relevant programming languages Qualifications Agile & ITIL Foundation level / relevant experience - if relevant experience please ensure you add the detail to your application Microsoft role-based certification - Associate, and relevant product certifications;

Location Cardiff, Wales, CF14 3UZ About the job Job summary Launch your future in cloud engineering with an apprenticeship that gives you real experience, expert support, and a welcoming learning environment. Working alongside our skilled Infrastructure Engineering team, you'll help design, deliver and maintain our cloud platforms, troubleshoot issues, and contribute to automation that improves how we work. With a clear learning pathway and dedicated mentorship, you'll build confidence and capability in a fast moving digital profession. You'll gain real experience across several specialist areas: Database Operations - understanding performance, backups, replication, and maintenance. DevOps / DevSecOps - automation, secure pipelines, continuous delivery and operational excellence. FinOps - cost optimisation, cloud spend awareness and responsible resource usage. Linux & Storage - system administration, storage management and troubleshooting. Network Operations - cloud networking, connectivity, monitoring and resilience. Platforms - supporting and enhancing internal cloud platforms, tools and shared services You'll be part of a supportive team working in a flexible hybrid way, splitting your time between home and our Cardiff office. You'll also spend one day each week with our apprenticeship provider, ALS Training, in central Cardiff giving you dedicated time to learn, grow and develop the skills you need to thrive. Watch this video to find out more about working in Digital at Companies House Give yourself the best opportunity to apply! Join our Outreach team for an informal "find out more" session on: Tuesday 31st March 2026 between 12.00 - 13.00 No need to register - just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Can't make the session, or want something to refer back to? Just email our Outreach mailbox on: and we'll share a copy of the session slides. Find out more about what a great place Companies House is to work Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. Please review the eligibility criteria for the academic course detailed under the Person Specification section further down in the advert before applying. Job description As an Apprentice Infrastructure Engineer, you'll join a group of new apprentices working towards a Level 4 Digital Infrastructure Engineer qualification (find out more here: Level 4 Digital Infrastructure Engineer - ALS Training ). Over 24 months, you'll be supported every step of the way helping you achieve your apprenticeship while building highly sought-after technical skills. Alongside your formal learning, you'll gain hands on experience with our talented Infrastructure teams and a range of specialist technical teams who deliver cloud-based solutions across Companies House and support for the last remaining on-premise infrastructure. Through regular rotations, you'll see the full breadth of infrastructure engineering roles and work with a variety of technologies that shape how we operate. During your apprenticeship, you'll grow your capabilities across key areas such as: Information security - understanding security principles and the controls used to protect systems and services. IT infrastructure - supporting a wide range of technologies including compute, storage, networking, physical and cloud infrastructure (IaaS, PaaS, SaaS), COTS, and opensource solutions. Developing modern industry standards - learning why up-to-date development and technical standards matter and how to apply them. Ownership and initiative - learning how to investigate issues, document your findings and work with your team to resolve them. Problem management - exploring how to identify and assess problems across systems, processes and services at strategic, tactical or operational levels. Systems design - contributing to the design of components within larger digital systems. Systems integration - understanding how systems connect, the challenges involved, and how to build and test effective interfaces. Troubleshooting - developing your diagnostic skills and learning how to apply basic troubleshooting techniques across a range of technologies. As you progress through the apprenticeship, you'll gain hands-on experience in: Core Cloud & Automation Skills Terraform - building, managing, and automating infrastructure as code. AWS Cloud Infrastructure - deploying, securing, scaling, and operating cloud platforms. Docker - containerising applications and managing lightweight, portable environments. CI/CD Pipelines - understanding automated build, test and deployment workflows using tools commonly used in Companies House. Version Control (Git) - managing source code, collaborating through branches and pull requests. Additional Technical Skills You might also get the opportunity to learn more about: Programming Languages - exposure to languages used at Companies House, such as Java, Node.js and Python, plus scripting basics. SQL & MongoDB - querying, modelling, and working with relational and nonrelational databases. Unix/Linux - essential command line usage, system administration and troubleshooting. Networking Fundamentals - understanding VPCs, subnets, routing, firewalls and connectivity in cloud environments. Storage Technologies - object storage (e.g., S3), block storage, file systems, encryption and backup concepts. Monitoring & Observability - logging, metrics, alerting, dashboards and incident response principles. Security Foundations (DevSecOps) - identity & access management, secrets handling, vulnerability awareness and secure-by-design thinking. You'll benefit from additional core skills development, a supportive apprentice community, onsite parking, an onsite gym, and a variety of active social groups across Companies House. You're joining us at a time of exciting transformation, and you'll play a real part in shaping how our systems evolve for the future. Person specification This is a role that provides the opportunity to participate in the support and rollout of existing and emerging technologies and the chance to gain knowledge of Companies House hardware and software systems. We are looking for someone who has: The willingness to learn and adapt to new technologies Strong communication skills, both written and verbal Good organisational skills, able to manage tasks and time effectively A genuine interest in technology and digital services The ability to work collaboratively and support colleagues Strong problem-solving abilities and creativity in finding solutions Eligibility Criteria There are some important things to be aware of when applying for this apprenticeship: There are no age restrictions for this apprenticeship - we welcome all applications. If you are shortlisted for interview, we will ask you to confirm your name and qualifications with us, so that we can share them with our apprenticeship provider - this is simply so that they can check your eligibility for apprenticeship funding. So that we can provide you with all of the support and training you need, you'll be required to attend our Cardiff office for a minimum of 3 days per week during the training period and then a minimum 2 days a week once training has been completed. Companies House cannot offer Visa sponsorship for this campaign. You must not already have a qualification at Level 4 or higher in the same or a similar subject to this apprenticeship. For more information on qualification levels, please visit: What qualification levels mean: England, Wales and Northern Ireland - GOV.UK To be eligible for this apprenticeship, you need to: Have achieved a GCSE grade C (or equivalent) in Maths and English Language (or equivalent qualifications). We'll ask for evidence of this before you can progress to interview. Live in Wales for at least three days a week at the start of the apprenticeship and throughout its duration. Not be in full-time education when you start the role. Hold a British Passport or indefinite leave to remain status in the UK.

Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description We are recruiting a Lead User Researcher - Quantitative for GOV.UK. GOV.UK is the trusted online home for government information and services, every week millions of people rely on it to complete essential and often life-changing tasks. GOV.UK also supports government colleagues to publish content, ensuring accurate and accessible information is always available to the public. We expect this to be a practitioner role, though the responsibilities may be adapted to meet shifting business needs, while still maintaining the core, practitioner-focused nature of the work. You will be a core part of the User Research leadership group and your respective directorate leadership group and work closely with senior stakeholders. You will lead, oversee and deliver research to build a deeper understanding of our users, inform product and strategic decisions and support the delivery of impactful outcomes. Join us, if you want to: make a real difference: work on and tackle some of the toughest challenges in public infrastructure, improving millions of people's lives through effective strategies and solutions that are informed by high quality insights deliver work that matters: work with multi-disciplinary leadership, to proactively identify transformational opportunities that will drive change, and deliver better value and outcomes for users and government shape the future of craft, culture and impact: grow with us as a leader in an environment that empowers bold thinking and experimentation to learn, fall fast, reflect and grow. With dedicated development resources, training and cross-government networks, you will have plenty of opportunities to influence, mentor and develop your skills and others As a Lead User Researcher - Quantitative, you will be an expert practitioner in GOV.UK and your main responsibilities include: be a core part of the leadership group for your responsible area(s) and work closely with the senior stakeholders (including director/deputy director levels), multidisciplinary leads and research leadership groups to ensure research delivers impactful outcomes design and implement research strategy based on GDS visions and strategic outcomes. This includes proactively identifying research opportunities, getting buy-in for important research initiatives that can provide high quality strategic insights/foresights for senior stakeholders and influence the innovation/solution space deliver high-quality quantitative and applied experimental UX research, informed by psychology, behavioural science, and human-computer interaction, to understand and evaluate user behaviour and experience in complex, high-risk, or strategically significant contexts, and to benchmark solutions and strategies to inform future product and strategic decisions develop user behaviour models and segmentation, grounded in mixed-methods research, to deepen understanding of different user types, behaviours, and priorities at scale assess when and how quantitative research adds value, including understanding scale, distribution, impact, risk and trade-offs to support product and strategic decision-making apply causal reasoning, experimental thinking, and statistical analysis to understand why behaviours and outcomes occur, and translate complex evidence into clear, actionable recommendations work closely with researchers and collaborate with other data professions to build a shared understanding of how qualitative and quantitative UX research, performance analytics, and other data sources contribute to robust evidence support or pair up with researchers to develop and ensure best practices are applied in their work and the work delivered is high-quality, reliable for decision making and meeting the delivery pace be the user insights and knowledge expert for your area of responsibility, and proactively share important learnings with the directors, senior leadership groups, wider organisation and beyond. This includes leading on the creation and maintaining of documentations/artefacts related to our understanding of needs, problems, opportunities and user groups to direct prioritisation effort, and building reusable, accessible consolidated insights help colleagues understand when and when not to do research, the diverse range of research methods, advocate the value of research and demonstrate the importance of research by making sure the impact made by research is tracked and visible to others be a visible leader and model of craft, culture and impact. Build positive and influential relationships with multidisciplinary leaders and colleagues and continuously strengthen trust and seamless cross-functional collaboration.Lead through practice as a visible expert, strives to improve their own practice continually, strengthening the User Research community by developing quantitative research capability, setting standards and best practice, leading the selection and adoption of tools and platforms, and continuously improving methods and ways of working Person specification You don't need government experience to apply for this role. We're interested in people who are exceptional and recognised research experts, with strong, demonstrable, tracked records of delivering impactful results and changes in craft, culture and impact in organisations: As Lead User Researcher - Quantitative, we are interested in people who can demonstrate: significant experience designing and conducting high-quality, complex quantitative UX research, including comparative and experimental approaches, with strong applied understanding of causal reasoning, experimental design, and statistical inference, and demonstrated expertise applying methods informed by psychology, behavioural science, or HCI in real-world product and service delivery contexts experience of leading and developing quantitative research capability, including training and mentoring researchers and embedding ethical, high-quality research standards and best practice. Demonstrates leadership maturity through reflective practice and continuous improvements a proven track record of shaping agendas and delivering high-impact research that has changed product, service or strategic decisions, direction, or prioritisation at senior level proven ability to develop user behaviour models or segmentation that explain meaningful differences between users, and to use quantitative research to amplify qualitative insight at scale where it adds value experience working as part of a senior or multidisciplinary leadership team, building trusted relationships and contributing to collective decision-making through a whole-system perspective that balances user evidence with product, technical, policy, operational, and business considerations strong collaborative and leadership capability, including working closely with researchers and other data professions, and leading through practice by training and developing quantitative UX research skills in others while remaining hands-on in delivery strong analytical and synthesis skills, going beyond descriptive analysis to uncover underlying insights, root causes, impacts, and trade-offs, and actively communicate and share research learnings as clear, actionable recommendations with teams, and senior and non-technical stakeholders experience adapting methods and approaches to organisational contexts, constraints and maturity, creatively using available data and tools, and applying high levels of professional judgement and resilience to navigate complexity and uncertainty with a tenacious, impact-oriented approach that enables positive change

Location This role is located at our Manchester office and requires on-site attendance 5 days a week due to the nature of the role. Office base: Heron House, 47 Lloyd Street, Manchester, M2 5LE. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Do you enjoy technology? Are you looking for a role where you can make a real impact supporting delivery of Statistics for the Public Good strategy for the UK? Can you work under pressure in a fast-paced environment? Would you thrive in an exciting environment that uses modern IT technology and infrastructure? Can you provide excellent service to both our internal and external customers? Then this could be the role for you We are looking for an enthusiastic person with a real passion for user experience and IT to join our lively team of approximately twenty engineers, supporting several sites and around 5000+ users. The post is based in our Manchester office only and requires on-site attendance within Service Support Hours (8am-5.30pm) operated on a rota basis. Job description We're looking for a Corporate Technical Support Engineer with a real drive and passion for excellent user experience. The role resides within our Corporate Technical Support team who are responsible for resolving service calls relating to the use of IT devices and their applications, including mobile phones, laptops, tablets, and desktop computers. You will be interacting with users across numerous communication channels, both virtual and face-to-face i.e. Microsoft Teams/Outlook, ServiceNow or our Tech bars. Some elements of this work can be physically demanding and involve lifting and installing equipment such as Monitors/personal computers and supporting meeting room equipment. As a member of the Corporate Technical support team, you will be supporting and maintaining new and existing services, products, and platforms. The ideal candidate would have an interest in end user computing and mobile device management. Our team culture is based around agile working and providing excellent service to both our internal and external customers. Responsibilities As a Corporate Technical Support Infrastructure Engineer your responsibilities will include but are not limited to, for the services, products and platforms supported: Responding to incidents, requests and changes. Monitoring the configuration, availability, security, capacity and performance. Engaging in continuous improvement activities. Tracking the life cycle of assets from acquisition through to disposal applying quality updates to asset records. Maximising the use of tools and technologies to deliver operational excellence. Engaging in wider communities of practice, identifying good practices we can adopt and sharing our experiences. Person specification Essential Criteria: A passion for technology and a keen technical interest. Able to use own initiative. Good troubleshooting and problem-solving skills. Excellent customer service and interpersonal skills. Capability to work under pressure and prioritise effectively to deliver quality outputs in a fast-paced environment. Ability to communicate effectively with a range of customers. Contributes to challenging existing processes to continually improve.