Government Digital & Data

Location Bristol, Coventry, Darlington, London, Manchester, Nottingham, Sheffield Please note - Bristol and Nottingham currently have site controls in place. Therefore, this location option is only available to existing DfE employees already assigned to this office location. About the job Job summary As a senior test engineer, you will be leading the quality assurance effort within a multi-discipline development team and delivering one or more programmes of work. You will drive the test engineering capability of the squad, by providing technical leadership, mentoring, coaching, and career development. You will be responsible for implementing the Test Strategy for manual and automated testing of digital services with a view to maximise test automation. These strategies will align with wider government digital standards to ensure the services are compliant and accessible to all. You will contribute to the Testing Community across the department, help develop junior test engineers by providing technical guidance and deliver our strategic vision by building and maintaining strong links with other Test Engineers across other Government departments, to influence standard methodology and share insights. If you are successful, you could be: Working in Enterprise Data for Insight (EDfI), responsible for ensuring the quality and reliability of Data services developed to support policy teams, analysts, delivery colleagues and external partners. Helping to deliver better evidence based decisions, design more effective services, and ultimately improve outcomes for children, young people and those who support them. As a Grade 7 Test Engineer in EDfI you will be using your coding and analysis skills to plan, design, implement and manage testing within Projects. The team has already delivered award winning automation solutions and continues to innovate and develop testing techniques (posts available in all advertised locations except Bristol). On the Apprenticeship Service, our test team are responsible for ensuring the quality of the hundreds of .NET applications that make up our award-winning digital service and support the payment of over £2.7 billion of government funding for apprenticeship training provision in England and Wales. The work involves in-depth regression, automation, performance and accessibility testing, along with contributing to a diverse and active community that is committed to the continuous development and improvement of both our services and people (posts available in all advertised locations). Working in the Solution Delivery Team. We work on central repeatable tools that will form the backbone of the Departments services going forward. It's an exciting area to work in with an established team (posts available in all advertised locations except Bristol). Please note that Bristol location is only available for 2 posts. Job description As a senior test engineer, you will: Lead and work collaboratively with other members of your integrated delivery team, to develop a cohesive service. Collaborate across disciplines to ensure that services help our stakeholders to achieve their aims, meet DfE standards and help meet users' needs. Manage obstacles and escalations of key delivery issues through appropriate governance. Define the appropriate level of documentation to support testing efforts within the within the team and wider department. Have expert knowledge of coding Test Automation Frameworks from scratch that provides sufficient automated coverage for a project. Have up to date knowledge of the latest best practices and standards to set direction for the team. This would include appropriate coding standards and CICD processes for the automated testing. Support other testers in the Community by coaching and setting direction. Define and uphold test status reporting within the team, via dashboards or other appropriate means so that test status is clear to the team. Input into the development of wider standardised automated testing frameworks, tools, and processes within the community. Person specification Essential Criteria: Experience leading testing activities in quality-focused teams, including articulating test strategies, priorities, and outcomes to stakeholders with varying levels of technical understanding at all stages of a project. Experience in designing, implementing, and maintaining test artefacts (e.g. test plans, scripts, data sets) tailored to the risk profile of products or systems including leading the design, development, and execution of test scenarios, ensuring alignment with user needs and business requirements. Experience in defect analysis and resolution, including tracking, triaging, and managing defects through to closure using tools such as Azure DevOps, JIRA, or similar. Experience in creating and maintaining test automation frameworks CI/CD pipelines, setting and enforcing coding standards in Object-Oriented languages such as C# or Python, including code reviews and mentoring peers. Demonstrated ability to coach and mentor test engineers, promoting best practices in test engineering, automation, and quality assurance. Desirable Criteria: Experience with operating within Azure DevOps or similar cloud platform. Awareness of conducting and enabling non-functional testing such as Performance, Security and Accessibility; including test types, test tools, and standards. Appropriate software testing training such as ISTQB Foundation in Software Testing. Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision.

Location Cardiff, Southampton About the job Job summary Can you translate complex business problems into clear, actionable requirements that drive effective digital solutions? Do you enjoy working with diverse stakeholders to shape services that meet real user and organisational needs? If so, we'd love to hear from you! Senior Business Analysts lead the definition of business needs and analytical requirements within the programme of delivering analytical products and curated datasets that support high quality insight and decision making across the agency. Operating from within the Agency's central Data function, they work as part of the Data Insights & Analytics team, collaborating with colleagues to shape and deliver analytical products that support decision making across the organisation. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers Job description Senior Business Analysts report to the Head of Data Insights and Analytics and lead the definition of business needs, shaping analytical requirements to ensure analytical work is aligned to organisational priorities and delivers clear business value. Your responsibilities will include, but aren't limited to: Lead the definition and framing of business problems, analysing business processes and logic and translating business needs into structured analytical requirements, business rules and success measures. Work in close partnership with Data Analysts to ensure requirements are feasible, unambiguous and aligned with analytical best practice, supporting the development of analytical products that deliver measurable value. Engage subject matter experts to validate business logic, operational processes and constraints, ensuring analytical products reflect accurate, trusted business context. Work iteratively using Agile ways of working, contributing to the progressive elaboration, prioritisation and refinement of analytical requirements, and supporting incremental delivery of insight in partnership with Data Analysts and stakeholders. Work with IT and other relevant stakeholders to support the smooth release and ongoing operation of analytical products, helping ensure appropriate handover, clarity of ownership and effective routes for resolving issues as they arise. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile . Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification Required experience: To be successful in this role you will need to have the following experience: Applied knowledge of business analysis methods, including requirements elicitation, process mapping and benefits analysis. Experience with and enthusiasm for Agile ways of working, including familiarity with DevOps or other delivery or project management tooling. Experience working with data, metrics or analytical products, including collaboration with analysts to translate business needs into clear analytical requirements, and familiarity with analytical tools such as Power BI. Ability to communicate complex concepts clearly to senior non technical stakeholders. Assess expected benefits and inform prioritisation of analytical work, contributing to a value focused analytical roadmap. Work closely with stakeholders and subject matter experts to validate that analytical products meet agreed business needs, answer the right questions, and are fit for their intended decision making purpose. Additional Information This post is offered on a Fixed Term Appointment (FTA) basis to complete a finite piece of work, however this may be extended or made permanent. Permanent Civil Servants will be appointed on an inward loan and subject to the terms of the agreed inward loan. You must have your home departments approval to return to them at the end of the loan before you apply. Internal candidates will return to their previous post at the end of the loan period, which will need to be agreed with your line manager in advance. If your home department cannot agree to release you on loan, there is the opportunity for you to move across to the department on a fixed term appointment. In this instance the Department for Transport would become your home department and if there is no role available for you at the end of this appointment, you would be subject to the redeployment and redundancy process. If you're employed by a non-departmental public body (NDPB) by moving jobs this will involve a change of employer and you may break the statutory rules on continuity of employment. Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation. Occasional travel to other offices will be required, which may involve overnight stays. If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details). Visa Sponsorship Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa . Therefore, this role is not open to applications from those who require sponsorship - candidates must ensure they have the appropriate right to work in the UK before applying. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Security Checks Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Clearance (SC) See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Location Swansea About the job Job summary Can you demonstrate a strong understanding of, and hands-on experience with, cloud technologies? Have you worked in a lead or senior technical role within a dynamic and innovative environment? Can you show the appetite and commitment required to help drive an organisation through a significant transformation? If so, we'd love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA roles: Driver and Vehicle Licensing Agency - Department for Transport Careers Job description The DVLA deliver wide reaching digital services to the UK public and industry. We maintain the national record of vehicles and drivers which means we reach over 53 million people a year. If you have applied for a driving licence, changed vehicle, taxed your vehicle, or completed a vehicle enquiry you would have used one of our services. You'll get to work alongside our business service designers and agile software development teams and use modern and exciting technologies. Right now, we're rebuilding our services on a cloud-first platform using Containers and Serverless technologies as well as modern CI/CD tooling, so it's a great time to join. Your responsibilities will include, but aren't limited to: Leading the technical design of systems and services, justifying and communicating design decisions. Assuring other services and system quality, ensuring the technical work fits into the broader strategy for the agency and wider government. Exploring the benefits of cross-government alignment. Providing mentoring within teams. Providing leadership to other architects. Communicating the shared vision effectively to stakeholders of a technical and non-technical nature Getting to understand the code and embrace new techniques such as AI coding assistants and tooling that can be used to further the architecture community at the agency with wider industry best practice Person specification You will have an Architectural / Engineering background having worked in an architect or engineering lead role delivering enterprise and cloud-based software systems. You will also hold the following skills and experience: Knowledge of designing / building cloud native software on a platform such as AWS. Experience with data security principles and systems designed to protect sensitive data. Desire to create and maintain solution designs in an iterative and collaborative manner. Ability to think strategically about business, product and technical challenges. Excellent technical skills with the experience to be held accountable for technical aspects of delivering complex solutions, including end-to-end solution design, delivery governance, assurance and support for Engineers and Delivery Managers. Great interpersonal skills allowing you to work with technical and non-technical stakeholders alike. You will be able to drive discussions with senior leaders across the agency as well as having the technical background that will enable you to easily interact and give guidance to software developers, testers and engineers. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on Monday 17th August at 1.30pm . Sign up here: Behaviours We'll assess you against these behaviours during the selection process: Leadership

Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber About the job Job summary This is a National Role Job description Introduction HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and want to make a difference in people's lives in delivering justice. If you're interested in developing a career with a real purpose, please apply. Job Description You will be working for the Principal Enterprise Architect, as part of the Digital Architecture, Strategy and Innovation function (DASI). As a Senior Data Architect, you will be responsible for designing the data architecture and ensure that it is in line with the business data strategy, taking into consideration the various data sources, information assets, consumers of it, and the management systems. You will be operating within one of the areas of the business, such as Crime, Civil, Family & Tribunals, Judicial and Operations or Headquarters functions of HMCTS. You'll have a vision for government services and communicate this to technical and non-technical stakeholders alike. You'll ensure a project's overall data design meets user needs and acceptance criteria, whilst conforming to time and budget constraints. You'll thrive using agile methods and enjoy working collaboratively with Heads of IT Departments and multidisciplinary teams. You will require a balance of good technical know-how with leadership and relationship skills to effectively influence key decision makers and to manage & direct service providers or solution delivery partners. You will have strong leadership, communication and relationship building skills and a highly collaborative team player approach as well as the ability to interact with senior stakeholders and manage feedback from multiple stakeholder groups. You will work proactively to highlight and evaluate new or innovative opportunities that are enabled by the HMCTS Digital Architecture and Collaborate with MoJ Digital Services to ensure that shared or integrated services and technology continue to provide HMCTS with effective solutions into the future. You will be an effective liaison with Government Digital Services (GDS) to verify, clarify and interpret government standards as part of the definition and evolution of HMCTS Digital Standards and actively maintain the architecture knowledge base for DASI to reflect changes in the solution landscape, standards, strategies and roadmaps. Your role as Senior Data Architect will encompass several key responsibilities listed below (but not limited to): Develop information models within the business function that you are responsible for and ensure it is aligned with strategy (and other) needs. Contribute to the wider HMCTS information model as required; Ensure the information model and its metadata is integrated with wider architectures (business, technology, security etc.) needs, within the business function that you are responsible for; Advises stakeholders on improvements to information model to gain improvements to their business; Understand and assure data operations such as data interfaces within the organisation - an expert and in-depth knowledge of data received, consumed, processed and produced - within the business function that you are responsible for and wider HMCTS as required; Gate keeper of data architectural standards, patterns, and modelling techniques, develops where appropriate and ensures they are developed by the appropriate teams / programmes; Active engagement in information governance to review, approve, communicate and ensure adherence to the Information and Data Strategy. Define where required, and contribute to the suitable means and processes for the assurance and governance process; Contribute to, and define where appropriate, the data (schema) modelling and analysis tools, methods and standards and seeks to continually improve them; Deliver architectural artefacts pertinent to data and information, ranging from high level enterprise architecture to ER modelling, API specifications, and data flow diagrams; Support information management colleagues delivering data analytics and other key information capabilities, while liaising with other stakeholders including Information Architects; Work closely with the Information Assurance and other members of the Cyber Security team to ensure HMCTS's information is managed safely, securely and legally; Assist, and lead where required, Operations or other teams in undertaking sizing exercises and capacity planning focusing on storage; Write or contribute to commercial specifications through various procurement vehicles and frameworks, throughout the procurement process Essential skills Ability and experience of engaging with senior management and stakeholders and leading the representation of the work of your team and demonstrating its contribution to overall organisation goals, while communicating complex ideas in a focused, simple and commercially relevant manner to technical and non-technical senior audience; Experience of working collaboratively with Senior Heads of Departments and multi-disciplinary teams; Experience and understanding of defining and building information/data models to provide a full understanding of data and expose relevant issues, risks and opportunities managing cyber and information security challenges for digital services, including metadata management and data governance; Experience in CASE and data modelling tools (Erwin or similar), conversant with data modelling notations, data architecture design techniques, patterns, standards and modelling tools; Profound understanding of data lifecycle, from acquisition / data entry through to data management and retrieval, and archiving, including Master Data Management (MDM); Profound understanding of how information and data are used to support delivery of business outcomes; Experience of working in large, complex organisations with multiple data requirements and a data catalogue containing 100s of datasets with comprehensive metadata; Experience in creating and managing data using RDBMS or No SQL, writing ETL processes and retrieving data using languages such as SQL, SPARQL, Xpath etc, with knowledge of event-driven architecture patterns including publish-subscribe and data streaming; Experience in leading on, or playing a major role, in procurements of data (data acquisition), services and onboarding of new suppliers; Experience presenting data architecture designs to technical governance forums. Experience in one or more of the following is desirable: GIS, BI, visualisation, Python.

Location Swansea About the job Job summary Are you a confident leader with a depth of experience in IT Service Management? Could you make a positive difference to IT Services used across every household in the UK? If so, we'd love to hear from you! The role is part of the IT Service Management capability and provides support for all DVLA's IT services, used by internal users, external customer organisations and members of the public. This will include the transition, development and implementation of new and changed services. You will be responsible for service management across platforms and through multiple channels to ensure service availability, performance and process maturity. You will provide effective management and act as a point of contact for specific services, addressing service related issues, assessing and sponsoring changes. In addition, you will support the transition of services artifacts from the DevOps pipeline into the production environment. This will involve working with multiple IT development and support teams, as well as business stakeholders. You will be responsible for live service performance and continual improvement across a portfolio of services which underpin DVLA business outcomes. You will act as an IT Service Management SME, providing mentorship and guidance to colleagues across the wider function. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA - DVLA - Home , Civil Service Careers Job description Your responsibilities will include, but aren't limited to: Define and document Service Level and Operational Level Agreements. Monitor, measure and report on the IT services that are being provided and planned. Regularly review SLAs/OLAs to ensure that they are still relevant and achievable. Provide effective management and assessment of change, coordinating with different departments to ensure any changes to services are communicated to relevant stakeholders. Support IT Strategic Programmes of work, offering service specific expertise, assisting achievement of successful business outcomes. Attending relevant Project Meetings: Service Engagement Workshops, checkpoints, stand-ups, Risks, Quality Service Gates, Implementation Walkthroughs, Technical Readiness Reviews, Go-Live Boards. Attendance at implementation/cutover conference calls or on site. Management of backlog items. Act as a key stakeholder in the Incident and Problem Management practice. Take forward the delivery of recommendations from Incident and Problem reports relating to the protection of Service Levels. Engagement with 3rd parties as and when required to address service level issues. Work with all departments/stakeholders to ensure that each service meets the quality standards, actively participating in service reviews (Internal and with Third Party Supplier where appropriate). For an in-depth insight into the role please refer to the Role Profile. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 23/07/2026 at 12:30 pm . Sign up here . Person specification Required experience: You must hold a foundation qualification in a relevant industry best practice framework / philosophy, such as ITIL or SRE, or be willing to work towards completing this within 18 months. You will come with extensive experience of Service Level Management including Service Transition, Change and Incident and Problem Management and evidence of utilising ITSM tooling You will be able to establish rapport quickly with key people both internally and externally. You will have strong organisational skills, thrive managing a varied and challenging workload and welcome autonomy in your role. You will have a proactive mindset and a willingness to take direct ownership of issues and activities to drive change and continual improvement. Additional Information Working for the DVLA Digital Team At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that'll wash across the nation. Here the work you're doing has the capacity to change the way 53 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day. To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog . Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week. There could be an opportunity to be part of an on-call rota to undertake out of hours incident management activities (5pm - 7am Mon-Fri and 24/7 on Saturday/Sunday) for which an allowance will be paid. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation. If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details). Visa Sponsorship Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Location Coventry, West Midlands (England), CV1 2WT : Darlington, North East England, DL1 5QE : Manchester, North West England, M1 2WD : Sheffield, Yorkshire and the Humber, S1 2FJ About the job Job summary The Department for Education (DfE) is expanding its use of ServiceNow as a strategic enterprise platform to support digital services across the organisation. Our ESM (Enterprise Service Management) ServiceNow team sits within Technology Operations and Information Management, part of DDT Central Operations. We are responsible for developing and operating ServiceNow as a core enterprise platform, supporting a growing set of business capabilities. This is an exciting time to join the team. The platform is evolving beyond traditional use cases and we are continuing to expand capability across multiple domains. We are strengthening our in-house development capability to ensure we can deliver high-quality, sustainable solutions and maximise value from the platform. We are looking for an experienced ServiceNow Developer with strong technical development skills and proven experience of the platform. You will be part of an agile multidisciplinary team , contributing across both platform development and live service operation. The role requires experience across key ServiceNow platform capabilities, including IT Service Management (ITSM) and related modules such as HR Service Delivery (HRSD), alongside an understanding of platform architecture and design principles. You should be confident designing solutions that integrate effectively within the wider ServiceNow ecosystem, ensuring a consistent, scalable and joined-up enterprise service. IMPORTANT - This vacancy is using the Civil Service Numerical and Verbal tests. The deadline for completing the tests is the same as the vacancy closing date. Please ensure you complete the tests with sufficient time to complete the written application. Job description As a ServiceNow Developer, you will design, build and support solutions across the ServiceNow platform, contributing to both new delivery and live service operation. You will: Design, configure, develop, test and implement ServiceNow solutions using platform best practice Work across key platform areas including ITSM and HRSD , ensuring solutions are consistent, maintainable and scalable Build end-to-end workflows, services, automations and integrations that support enterprise business processes Contribute to the evolution of the ServiceNow platform as part of a wider enterprise capability Develop solutions using modern ServiceNow practices including scripting, Flow Designer, IntegrationHub and APIs Apply strong engineering discipline, including safe change, testing, documentation and peer review Contribute to live service support where development input is required (incident, problem or request resolution) Identify opportunities for automation, simplification and improved user experience Contribute to platform standards, reusable components and development approaches Work as part of a collaborative agile team, supporting delivery and operational outcomes together Share knowledge and collaborate with colleagues to support team capability and service quality Person specification Essential Criteria: 1. ServiceNow development capability Experience developing ServiceNow solutions using modern practices, including: Coding Technologies, eg JavaScript, HTML, CSS Principle SN functionality, such as Business Rules, etc. Automation/Flow tools Data Processing/Importing Integrations/IntegrationHub Able to deliver maintainable, reusable solutions aligned to platform best practice. 2. Coding standards and quality Experience applying strong coding discipline, including: Writing secure, maintainable code using out-of-the-box functionality where possible Following development standards, documenting solutions and testing changes prior to release Working within controlled deployment and release processes 3. Workflow, automation and service design Experience designing end-to-end services and automation, including: Service request and fulfilment processes, approvals, notifications and business logic Aligning solutions with platform data models and identifying opportunities to standardise and simplify services 4. Agile and DevOps delivery Experience working in agile environments, including: Sprint-based delivery within multidisciplinary teams Supporting both development and live service, and iterating based on feedback and outcomes 5. ServiceNow HRSD and ITSM experience Candidates must demonstrate practical, hands-on experience with ServiceNow HRSD and ITSM, including: Designing solutions aligned to wider platform architecture Good understanding of ITIL principles Case management, HR service catalogue and employee-facing services Handling sensitive data securely and understanding HR data structures Incident, problem, change and request processes Service quality, stability, and alignment between development and operational support 6. Communication and collaboration Ability to: Work effectively with technical colleagues in a development-focused team Contribute to technical discussions and decision-making Communicate technical concepts clearly where required Desirable Criteria (assessed in the event of a tie-break situation at interview to make an informed decision): Experience or awareness of ServiceNow ITOM capability (e.g. event management, discovery or service mapping) ServiceNow certifications (CSA, CAD, HRSD) ITIL 4 certification Experience with CMDB / CSDM Experience of CI/CD or modern development pipelines Experience working in large or complex environments

Location Aberystwyth, Cardiff, Llandudno Junction, Merthyr Tydfil, Swansea About the job Job summary About Us We are an arm's length body of the Welsh Government, responsible for the strategy, funding and oversight of: further education higher education including research and innovation; apprenticeships adult community learning; and local authority maintained school sixth forms. We work in close collaboration with our partners to enable a tertiary education and research system which is centred around the needs of learners; society; and economy with excellence, equality and engagement at its heart. Our values really matter to us, they help shape the culture of our organisation: Dysgu (to learn; to teach; to educate) - learning is at the heart of everything we do. We believe curiosity fuels innovation and helps expand our horizons. Cydweithio (to work together; to collaborate; to co-operate) - we can achieve far more together than we ever could alone. Cynnwys Pawb (to include everyone; to involve everyone) - we are passionate about inclusion, seeking to create the right conditions for everyone to achieve their full potential. Rhagori (to exceed; to excel) - we have high aspirations for tertiary education and research in Wales and always set high standards for ourselves to be the best we can be. We are proud to be a Disability Confident employer and accredited as a Living Wage employer. Location Our headquarters is in 2, Capital Quarter, Cardiff, which has been specifically designed to meet our needs. This is where most colleagues will meet to collaborate, both with each other and with stakeholders. As we operate across Wales, we also have limited office and collaboration space in Welsh Government offices in Llandudno Junction, Aberystwyth, Swansea and Merthyr Tydfil. Main purpose of the job As a member of the Data and Development Team within the Digital Directorate, you will be responsible for collaborating on the design, development, maintenance and support of software solutions to meet evolving business requirements. You will ensure that all developments comply with information security policies and audit recommendations, and that they meet the latest security standards. By providing high-quality systems and solutions, you will enable users from a variety of business areas to effectively fulfil their roles, thereby supporting the organisation's strategic objectives and contributing to the continued strength and development of the tertiary education sector in Wales. Job description What you'll be doing Working closely with the Senior Solutions Developer Manager to design, develop and maintain high-quality solutions in Microsoft Power Platform. Ensuring all developments are robust, secure, and aligned with organisational policies and standards. Diagnosing and resolving faults in existing solutions and debugging issues to ensure optimal performance. Managing projects related to solution development, ensuring timely delivery and effective resource utilisation. Providing support and technical advice to users across the organisation, adapting communication style to audience needs. Engaging in ongoing professional development to remain up to date with the latest technologies and methodologies. Contributing to a culture of integrity, support, innovation, and resilience within the team. Key challenges you will face Developing and maintaining applications that support complex and diverse business needs across the organisation. Keeping pace with rapid technological advancements and becoming proficient in new technologies as they are introduced. Managing multiple projects and resources effectively, often under tight deadlines and competing priorities. Communicating complex technical information in a clear and accessible manner to colleagues at all levels. About your team The Digital Directorate within Medr spans three core areas: Development , Information Systems , and IT Security & Technical Services . Together, we design and manage systems, develop applications and ensure robust security, governance and compliance is in place. The Solutions Developer Manager will join a team of four developers, and will report directly to a Senior Solutions Developer. The team will be led by the Head of Solutions Development. About your line manager Jonathan Davies, Senior Solutions Developer Manager Jonathan has worked at Medr for two years as a Senior Solutions Developer Manager. Jonathan brings 15 years of experience as a Software Developer and Solution Architect, with a strong background in web application development and systems integration. Person specification What you'll bring Attributes Agile - You drive forward improvements, through collaboration, embracing new technologies and nurturing a culture of continuous learning. Reflective - You critically assess your decisions and actions, seeking to learn from both successes and failures. Act with Integrity - You consistently act in the best interest of the organisation and its stakeholders and take responsibility for your decisions Curiosity - You continuously seek out opportunities for personal and professional development, setting an example for others to follow. Experience Experience developing enterprise solutions using Microsoft Power Platform including Power Apps, Power Automate, Power Pages and Dataverse with a strong focus on secure, scalable and maintainable application design. Experience developing Power BI reports and dashboards, including data modelling and visualisation to support decision making across the organisation. Strong organisational and time management capabilities, with experience working across multiple workstreams while meeting deadlines and maintaining high standards of delivery. Welsh language requirements We have evaluated that the Welsh language requirements for this post are: Desirable: Welsh desirable means that while having Welsh language skills is useful for the role, it is not an assessment criterion, so it won't disadvantage you during recruitment if you don't currently possess these skills.

Location Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD). You will be expected to attend one of these locations as required by the role About the job Job summary Grade: Senior Executive Officer Total remuneration: £60,291 -£ £70,987 Pay Supplement: The base salary for this role is £50,243-£59,156. This job qualifies for Digital, Data and Technology Annual Pay supplement 20% is included in the total remuneration above. Pension: 28.97% of base salary (RoS contribution) Annual leave: 38 days annual holiday, increasing to 42 days with length of service. Duration: Permanent Working Pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns on a case-by-case basis. For example, compressed hours, term-time working or part-time working Location: Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD). You will be expected to attend one of these locations as required by the role Department: IT Development Directorate: Digital, Data and Technology Role Reports to: IT Development Manager Closing date: 20 August at 11.59pm Number of vacancies: 2 (Please Note: If this campaign establishes a reserve list, we may make an offer at a lower grade (HEO). Any offer will be discussed with you before it is confirmed) About Registers of Scotland (RoS) Join an award-winning organisation recognised for its technology and innovation. Registers of Scotland is a world-leading pioneer in land and property registration. Our full-stack teams design, architect, and build all our registration products in-house. We work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with us through access to the latest data, software engineering and product delivery techniques. Our Tech stack Backend: Java, Python and related frameworks Spring Boot, Flask Frontend: JavaScript, TypeScript and related frameworks React, Next.js DevOps: AWS, OpenShift, GitLab CI/CD Data: PostgreSQL, PostGIS, MongoDB, Informix The Role Join our innovative tech team as a Senior Software Developer and help shape the future of RoS! We're looking for a passionate and experienced developer to lead exciting projects, solve complex challenges, and create top-tier software. You'll have the opportunity to work with a talented, collaborative team where your ideas and contributions will truly make a difference. You will work on cutting-edge projects that leverage the latest technologies and methodologies and have clear pathways for career progression and opportunities to take on leadership roles. Job description On a typical day you will Design, build, and maintain high-quality, scalable software systems Lead the development of new features, from concept to production, ensuring quality and performance standards Troubleshoot and resolve software defects, ensuring minimal disruption to users Review and improve code written by team members, fostering a culture of continuous learning Actively contribute to technical discussions and decisions regarding architecture and design Collaborate with cross-functional teams including Product, Design, and DevOps to create seamless, impactful software experiences Stay ahead of industry trends and actively contribute to the improvement of our development practices Mentor junior developers and help them grow through code reviews, pair programming, and sharing knowledge Participate in community events, department meetups run by the developers, software developers led communities of practice, and contribute to shared projects Provide line management for software developers, including regular 1:1s and performance reviews Set clear objectives and expectations for direct reports Person specification Essential Criteria - Skills and Attributes for Success We will assess you against the following Experience and Technical skills during the application and the assessment process: Significant experience as a software engineer Proven ability to take ownership of complex development projects and deliver quality solutions on time Comfortable working in agile environments, collaborating with diverse teams, and adapting to change You can demonstrate commitment to producing high-quality, efficient, and maintainable code You have a curious mindset and are eager to tackle complex problems and find creative solutions You enjoy collaborating with others, whether it's pairing with teammates or brainstorming with cross-functional groups Experience of line management, including supporting the professional development of direct reports Experience in managing performance and resource allocation within a technical team You value growth, both personally and professionally, and enjoy mentoring others You want to make an impact; your work directly contributes to the organisation's success and provides a service to the people of Scotland Technical: Strong experience with programming languages (Java, Python, TypeScript) and related frameworks (Spring Boot, Flask, React) Experience with container platforms (Docker, OpenShift) Proficiency with cloud platforms (AWS, Azure) and modern DevOps tools Experience with version control tools (GitLab) and building CI/CD pipelines Familiarity with database technologies (SQL, NoSQL) Solid understanding of designing and developing RESTful APIs or microservices

Location Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham(Garretts Green) or Uxbridge. You can be based at any of the above locations, however if your chosen location is Yeading/Uxbridge please note: This role is advertised as being based in Uxbridge; however, the contractual base will be Yeading. While estate works are being carried out at the Yeading site, all roles will be temporarily located in Uxbridge. Successful applicants will therefore begin their employment at the Uxbridge location. Please be aware that all employees will be required to work from the Yeading site once it reopens in 2028. Employees based at Uxbridge will receive a London Weighting allowance of £4,000. This allowance will continue when the location moves to Yeading. About the job Job summary DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. Our Digital Workspace team designs, builds and supports the devices, software and digital services that help DVSA colleagues work effectively wherever they are. We are focused on delivering a modern, secure and reliable digital experience, using automation, cloud management and user insight to continually improve our services. The team works across Microsoft and Apple platforms, using technologies such as Microsoft 365, Copilot, Intune, Autopilot, Defender for Endpoint, Apple Automated Device Enrolment, Digital Employee Experience tools, enterprise browsers and Netskope network security. This is a chance to work in a forward-looking Digital Workplace team where your work will make a visible difference. You will help shape national services, improve the day-to-day experience of colleagues across DVSA, support more sustainable technology choices, and contribute to an organisation whose work has a direct impact on road safety. If you enjoy working with modern workplace technology, improving services for users and delivering high-quality digital services that make a real difference, we would love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Job description Working within the Infrastructure team as a Senior Engineer, you will play a crucial role in supporting, monitoring, and maintaining the organisation's cloud and digital infrastructure. You will be responsible for delivering or assisting with the delivery of programs and projects, providing support, guidance, and/or delivery when core infrastructure services are impacted or consumed. You will be instrumental in driving improvements to deliver new and updated core infrastructure services, based on clear evidence and according to business and user needs, to ensure maximum value is achieved from services. You will identify and implement functional, performance, and quality improvements to the core infrastructure estate. You will proactively monitor to identify issues or opportunities in core infrastructure services and have the ability to design, plan, implement, and release necessary changes according to the needs of the business. You will provide support to end users and IT teams to ensure appropriate use of the core infrastructure. Responsibilities include but are not limited to: Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, based on clear evidence, to ensure maximum value is achieved from services Drive automation throughout the core infrastructure estate, adopting modern approaches, such as, Infrastructure as Code, where relevant Maintenance of core infrastructure services through: Identifying problems through analysis and proactively supporting resolution including documenting causes and remedies. Identifying and implementing functional, performance and quality improvements to the core infrastructure estate For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 12th August at 12:00. Sign up here . Person specification You may hold or be willing to work towards the following qualifications: ITIL Foundation. Required experience: To be successful in this role you will need to have the following experience: Engage and communicate with colleagues of all levels, with the ability to present technical ideas and concepts in the language of the business and its users. Highly developed problem solving and analytical skills, with the ability to translate user and business needs into practical, appropriate technical solutions. Government Digital and Data Allowance The role is part of the Government Digital and Data (or Government Security Profession Career Framework) profession and utilises an enhanced Capability-Based Pay Framework which provides access to a Digital and Data allowance. The base pay is £44,241. In addition to this the role includes a Digital and Data allowance of up to £14,756. The value of allowance awarded will be based on an assessment of your skills and experience as demonstrated through the selection process. Here are more details on the pay framework. Additional Information Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. Occasional travel to other offices will be required, which may involve overnight stays. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation. If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details). Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need This role is in GDS' multidisciplinary IDEA Unit, made up of data scientists, economists, and evaluation specialists. The team leads and supports analysis for the Digital Transformation Directorate, producing analysis that impacts departments across Government. Job description As a Senior Digital and AI Evaluator in the Government Digital Service (GDS), you will play a key role in embedding evaluation across the lifecycle of digital and AI-enabled services. You will develop and deliver robust approaches to assessing performance, safety, transparency, and public value. This role sits at the heart of GDS's expanding capability in impact and evaluation, ensuring that data and evidence are central to digital transformation. As a Senior Digital and AI Evaluator you'll: embed impact evaluation into design and delivery from the outset of AI and digital product development, ensuring evaluations align with government standards and are proportionate to risk and complexity develop and deliver evaluation strategies and theories of change, working collaboratively with multidisciplinary teams to define success measures and learning objectives apply advanced evaluation techniques, including process, impact, and economic evaluation, experimentation, and quasi-experimental methods, to assess effectiveness and efficiency collect, assure, and analyse quantitative and qualitative data, integrating multiple sources to generate reliable and actionable insights communicate analysis and insight clearly and persuasively to senior stakeholders, translating complex findings into meaningful recommendations manage and assure evaluation quality, ensuring that data, methods, and outputs meet high analytical standards and comply with ethical and privacy requirements support evaluation across government, helping teams adopt consistent and effective approaches to measuring digital and AI impact Person specification We're interested in people who: have a background in a relevant analytical discipline (economics, social or behavioural science, statistics, operational research, a related field, or relevant work experience) can demonstrate strong analytical and critical thinking skills, including the ability to evaluate digital services using some appropriate techniques including process evaluation, impact evaluation, 'theory of change', experimentation and economic evaluation, using quantitative or qualitative data ensure plans for monitoring and evaluation of products and services are appropriate and proportionate and influence stakeholders to secure resources for an evaluation project are experienced at setting up a system to get data ready for use, including specifying how data should be cleansed and prepared can communicate relevant, compelling insights using the most appropriate medium can make complex recommendations at a tactical and strategic level

Location Bristol Regional Centre - 3 Glass Wharf Edinburgh Regional Centre - Queen Elizabeth House Leeds Regional Centre - Wellington Place Manchester Regional Centre - Three New Bailey Telford - Plaza 1 and 2 Worthing - Teville Gate House About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Chief Digital Information Office delivers complex, high value products and platforms that support HMRC's strategic goals and improve outcomes for millions of users. We work in multidisciplinary teams using modern Agile delivery practices to deliver services at scale and improve outcomes for users. As an Agile Delivery Manager, you will be accountable for enabling one or more digital delivery or live service teams to deliver high quality products and platforms effectively and sustainably. You will apply Agile and Lean delivery practices to help teams focus on what matters most, remove impediments, and continuously improve how they deliver value. You will play a key role in creating the conditions for successful delivery - motivating teams, managing risks and dependencies, and working closely with stakeholders to achieve positive delivery outcomes. Job description You will enable multidisciplinary teams to deliver digital products and platforms effectively and sustainably. You will apply Agile and Delivery Management techniques to shape ways of working, coach team members and stakeholders, and create the right conditions for teams to succeed. You will support teams to self-organise, manage delivery risks and dependencies, and continuously improve how they deliver value. Working across the full delivery lifecycle, you will be accountable for the performance of one or more delivery or live service teams. You will collaborate closely with Product Managers, technical leads, Service Managers, and stakeholders, balancing delivery pace, quality and sustainability while maintaining a clear focus on outcomes. You will report to a Senior Agile Delivery Manager or equivalent and play an active role in strengthening delivery capability across CDIO as part of the Agile Delivery Guild, which is dedicated to fostering a culture of continuous learning, innovation, and improvement delivering value within our organisation being a bridge between Programme and Live. Person specification You are an enthusiastic and self-motivated delivery professional with a strong focus on people and outcomes. You thrive in fast-paced digital environments, enjoy solving problems, and are confident supporting teams through change and ambiguity. You bring strong interpersonal and communication skills, enabling you to influence stakeholders, coach teams and manage competing priorities. Experience of mentoring others, managing delivery risks and working on medium-to-large digital initiatives will help you succeed in this role. Key Responsibilities Coach team members, CDIO and HMRC stakeholders in Agile and Delivery Management practices. Monitor and facilitate effective delivery progress, proactively removing blockers and impediments. Lead, develop and motivate multidisciplinary teams to deliver value to users. Create and sustain a culture of collaboration, transparency and continuous improvement. Use Agile delivery approaches to forecast progress, manage priorities and balance capacity. Collaborate with stakeholders to manage expectations and deliver successful outcomes. Mentor colleagues and contribute to the Agile Delivery Manager community. Apply team development techniques to build empowered, high performing teams. Essential Criteria Experience delivering medium to large digital products or platform components in an Agile environment. Proven experience of Agile Delivery Management using recognised Agile techniques. Ability to manage multiple priorities in large scale or high visibility delivery contexts. Experience identifying, challenging and removing barriers to effective delivery. Proven experience working within multidisciplinary teams. Strong influencing, negotiation and stakeholder management skills. Desirable Criteria Coaching and mentoring multi-disciplinary teams and/or stakeholders. Experience of finance management is desirable for some of our roles. Experience of commercial and supplier management is desirable for some of our roles. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations . If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.

Location This role may be located in one of the following locations; Leeds, Manchester, Newcastle Upon Tyne and Sheffield. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Do you want work collaboratively designing modern IT architecture for some of the largest digital transformations in Europe? Do you want to help support millions of our claimants by designing user-friendly digital services? If so, these roles may be perfect for you! We are seeking a Senior Technical Architect specialising in Collaboration and Communication technology, with expertise to operate effectively within complex digital environments. The successful candidate will support the Lead Technical Architect in key initiatives within Technology Services. The Collaboration Communication and Network Services (CCNS) team is part of DWP's Digital and Transformation Group, responsible for delivering and managing enterprise collaboration platforms such as Microsoft 365, Teams, SharePoint, Purview and associated security and governance services. We enable 90,000+ colleagues to work securely and effectively across the organisation. This role is a Senior Technical Architect position, providing architectural leadership for services including Microsoft SharePoint, Legacy FileStore, OneDrive and Cross Government collaboration tooling. The architect will shape strategy, design solutions, and assure delivery for high-impact programmes that underpin DWP's digital transformation. This is an exciting time to join us. You'll shape the future and support our mission to deliver exceptional products and services that work for everyone. Job description A senior technical architect works with multiple projects or teams on problems that require broad architectural thinking. At this role level, you will: Be responsible for leading the technical design of systems and services, justifying and communicating design decisions Assure other services and system quality, ensuring the technical work fits into the broader strategy for government Explore the benefits of cross-government alignment Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects. Architecture design informed through use of principles, patterns, technical radars, practices and standards. Architecture design working with project delivery teams within agile, waterfall and hybrid environments throughout the lifecycle - from concept to go-live. Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders. Architecture design through use of architecture modelling techniques and tools to devise and represent. Communication & Collaboration Technologies (across all device types and operating systems, in a multi-tenant, multi-location environment), especially expertise in Microsoft 365 solutions (e.g. SharePoint, Teams and Copilot), Adobe Products, whiteboarding and File Store solutions. Cloud Computing: Knowledge and experience of cloud platforms (e.g. AWS, Azure, Google Cloud) designing cloud solutions and managing cloud resources for scalability, performance and cost-efficiency. Experience with Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), cloud-based application deployment technologies, design patterns, tools, security, configuration, performance and best practice. Information/Data Security, Governance, Management & Compliance: Data Privacy, Data Lifecycle Management, Legislation, Discovery, Disaster Recovery & Backup including tooling eg. Log Analytics & Purview. If you would like to learn more about the role, please contact .

Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, futurefocused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decisionmaking, delivery planning and change processes across the One Login service. You will also represent One Login at crossgovernment forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence For this opportunity you will be required to attend the Manchester office 3 days a week. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers

Location Bristol, London, Manchester About the job Job summary The Government Cyber Unit's mission is to protect public services from cyber threats and digital resilience failures. We are working to achieve a step change in our cyber and digital resilience across government, through delivery of the Government Cyber Action Plan, and working closely with departments and national technical authorities including the National Cyber Security Centre to deliver. This is a challenging time to be working in cyber security and digital resilience, but we have an incredible opportunity to make a difference to people's lives and promote national security by protecting the public services and national infrastructure they rely on. We work at the forefront of shaping the UK's national response to emerging cyber and technology issues - from the increasingly complex range of state-sponsored cyber-attacks and supply chain compromises, through to the transformational benefits and security challenges of frontier AI and quantum computing. We are committed to creating an inclusive and supportive working environment where people can learn, develop and do their best work. Continuous professional development and a focus on wellbeing is core to our unit culture. We welcome applications from candidates who share this ethos and are excited by our mission. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. You will be joining the Technology Risk team, part of the Cyber Accountability Deputy Director area, helping to drive consistent, effective technology risk management across government. The Technology Risk team works across central teams and departments to improve how technology risks are identified, understood and acted on - using frameworks, data and targeted engagement to drive accountability and investment. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description We are hiring two roles to support the development and operation of the cross government Technology Risk Framework and Technology Risk Appetite. The postholder helps maintain government's understanding of significant technology risks through research, analysis, governance support and stakeholder engagement, ensuring risk information is accurate, accessible and available to support decision making. If you're motivated by national-scale impact, this is a chance to be at the heart of how government manages technology risk. Working closely with the Technology Risk Manager, you'll help maintain the Technology Risk Framework and Technology Risk Appetite, coordinate inputs from departments and central teams, and turn complex information into clear, well-organised products. You'll work across organisational boundaries, acting as a reliable coordination point and helping the team deliver at pace and to a high standard. As Technology Risk Advisor - Framework & Risk Appetite you'll: Framework & Risk Appetite Support : Support the development and maintenance of the Technology Risk Framework and Technology Risk Appetite, including documentation, evidence gathering, stakeholder engagement and version control. Technology Risk Group support : Support the operation of the Technology Risk Group, including preparing agendas, coordinating papers, tracking actions and helping ensure risks are presented clearly and consistently for discussion and with appropriate supporting evidence for discussion and decision-making. Risk Research & Analysis : Conduct research and analysis on technology risk topics, supporting the identification of emerging risks, threat trends, control weaknesses and cross-government risk themes. Stakeholder Coordination : Act as a coordination point for departments, central teams and national technical authorities, helping gather evidence, manage inputs and maintain effective working relationships. Risk Information Management : Maintain risk trackers, action logs, dependencies and supporting datasets, ensuring information is accurate, accessible and available to support governance and decision-making. Continuous Improvement : Support improvements to technology risk processes, documentation, reporting and governance arrangements as the Technology Risk Framework matures. As Technology Risk Advisor - Monitoring & Advisory you'll: Department Engagement : Support engagement with departments, helping identify barriers to effective technology risk management and supporting adoption of the Technology Risk Framework and Technology Risk Appetite. Capability Building & Learning: Support delivery of workshops, training and peer-learning activity that improves understanding of technology risk assessment, risk treatment and technology risk governance. Guidance & Advisory Products : Develop guidance, briefings, templates and case studies that help departments apply technology risk management approaches consistently. Capability & Maturity Monitoring : Monitor departmental adoption of the Technology Risk Framework and Technology Risk Appetite, identifying gaps, implementation challenges, risks and opportunities for improvement. Feedback & Insight : Collate and analyse feedback from departments, identifying common risks, implementation challenges, emerging themes and examples of good practice to support continual improvement and risk-based decision making. Risk Research & Improvement : Conduct research on technology risk topics, threat trends and emerging issues, supporting development of guidance, capability-building products and improvement activity. Controls & Remediation Support : Support departments to identify and implement proportionate controls, risk treatments and remediation activity, helping improve resilience and reduce the likelihood and impact of technology risks. Please Note - The post holder may be required to support out of hours on call rotas for responding to cyber and digital resilience incidents, for which remuneration and /or flexible working arrangements will be available. Person specification We're interested in people who have: experience supporting risk management, governance, programme delivery or related functions in a complex environment the ability to manage and track multiple workstreams, actions and deadlines, keeping accurate records and trackers confidence drafting clear written material including, minutes, briefings, templates and guidance for a range of audiences the ability to collate, quality-check and analyse information from a range of sources and present it clearly strong interpersonal skills and the ability to coordinate inputs from stakeholders across organisational boundaries good attention to detail, with sound document and version-control discipline proficiency with everyday tools such as SharePoint, Excel and collaboration software to maintain trackers and documentation understanding of risk management concepts, including risk assessment, risk appetite, controls and mitigation ability to gather, analyse and present information from multiple sources to support risk-based decision making interest in technology, cyber or operational risk, including an awareness of security threats, resilience risks and technology governance, and a willingness to build knowledge of risk frameworks, appetite and governance

Location Nottingham Regional Centre - Unity Square About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems. Full UK Driving Licence.

Location Swansea About the job Job summary Are you an experienced Infrastructure Engineer with in-depth experience and knowledge of Windows server and VMware? Do you have the appetite and commitment required to help drive an experienced team of infrastructure engineers and the supplier base? If so, we'd love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday. Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency - Department for Transport Careers Job description As a Lead Infrastructure Engineer, you will be responsible for delivering and managing high-quality infrastructure services across the full product lifecycle. You will provide expert guidance in the design and development of architectural solutions, ensuring they meet the evolving business and technical requirements. The Infrastructure Engineering function is made up of a range of technical specialisms. In this role, you will operate within a defined specialism (Wintel Server), applying deep technical expertise and domain knowledge to deliver effective, scalable solutions. You will lead the delivery of infrastructure-focused services to the organisation, its partners, and end users, ensuring they are delivered within agreed service levels. This includes accountability for financial performance, resource planning, supplier management, and aligning services with user needs. In addition, you will play a key role in shaping the direction of the function through both technical and people leadership and management. You will support the successful implementation of change initiatives, embedding improved processes, efficient ways of working, and robust operational support models that reflect the evolving service landscape. Your responsibilities will include, but aren't limited to: Oversee programmes and projects (technical delivery thereof). Work with technical architects to translate the architectural designs into operations and support technical architects in operationalising the designs. Lead and direct infrastructure specialist teams in building, managing, supporting and maintaining solutions according to departmental policy (if taking a managerial path). Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification You will already be an experienced, senior infrastructure specialist with comprehensive knowledge of Windows Server (along with relevant ancillary products, including clustering) and you will also have an equal level of experience in supporting, maintaining, administering and building VMware ESXi infrastructure. You will bring an experienced, enthusiastic and proactive attitude with a willingness to share and learn new technologies. You will have strong internal and external stakeholder engagement experience and the ability to influence across all grades within the organisation. You will be committed, innovative and driven, leading from the front by contributing to the development and continual enhancement of services. You will be a motivated self-starter with the drive to work autonomously. You will have strong leadership skills and can motivate and coach others to perform and exceed. You will be proactive in maintaining and monitoring systems to ensure remedial steps are taken before issues arise but also comfortable and confident when reacting to issues if they do occur as well as being self-assured in acting as an escalation point for more junior engineers. Additional Information This role is part of the Government Digital and Data profession and utilises an enhanced Capability-Based Pay Framework which provides access to a Digital and Data allowance. The base pay is £57,515. In addition to this the role includes a Digital and Data allowance of up to £24,915. The value of allowance awarded will be based on an assessment of your skills and experience as demonstrated through the selection process. Here are more details on the pay framework. At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that'll wash across the nation. Here the work you're doing has the capacity to change the way 53 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day. To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog . Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. There is expectation is for all DVLA staff to attend their primary workplace for a minimum of 60% of their contracted hours - please note the team attend site on Wednesday, Thursday and Friday each week to comply with this requirement and maximise collaborative opportunities. There is also an opportunity to be available on a rota basis to cover/undertake out of hours activities and provide on call cover to support delivery of the service (17:00 - 07:00 Monday to Friday, 24/7 on weekends and on public holidays) for which an extra allowance of up to £4,000 will be paid. If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details). Sponsorship Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application. Security Checking Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.

Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham), All colleagues are required to work from their contractually allocated site for at least 40% of their working time. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. We are looking for an experienced Senior Infrastructure Engineer - Database Administrator to join our Database team working within our Corporate IT & Services Division, with strong background and skills in SQL to undertake support, change management and project activities for Business-critical SQL based services. To ensure the production environments are supported and managed proactively, and that maintenance work is planned and scheduled around Business activity. Actively identifying areas for improvement for services supported. Proactive in documenting and sharing knowledge, enhancing the capability within the team and working collaboratively. Job description As a Senior Infrastructure Engineer you will build, manage, and support the infrastructure services that underpin all internal user services and services for an organisation. Defining, building, bringing into service, operating, supporting, performance monitoring, continually improving and decommissioning Infrastructure services (SaaS, IaaS, and PaaS), products and platforms to serve a variety of user needs. For the services, products and platforms supported: Managing incidents, requests, changes and problems. Managing the configuration, availability, security, capacity, performance, and cost. Engage in continuous improvement activities. Managing all aspects of the lifecycle of assets from acquisition through to disposal to include CMDB updates. Maximising the use of tools and technologies to deliver operational excellence. Actively participate in the Infrastructure Engineering Community of Practice, identifying good practices operations can adopt and sharing experiences. Sharing knowledge of tools and techniques and collaborating to improve the capability of the team. Ensuring the team has a situational awareness of what each other is working on and how this relates to organisational strategies and user needs. Maintains an understanding of Agile methodology and applies an agile mindset to all aspects of their work, utilising an iterative method and flexible approach to enable rapid delivery. Responsibilities Proactively manage and monitor production database instances, ensuring that the databases relied on by Business-critical systems are available for use and performant. Manage the databases used by pre-production and test systems, ensuring that these reflect live, and that any necessary work to support project delivery is undertaken in a timely manner. Ensure that assigned Service Requests are fulfilled in a timely manner and that customers are sent notification when work is complete. Manage database patching and upgrade cycles, ensuring that work to deploy these is planned around business activity, and interruption to service is minimised. Own and resolve assigned Incidents, ensuring that effective communication with customers is maintained throughout and business impact is understood and minimised. Take a lead technical role in the management of major incidents ensuring that the incident is managed and communicated effectively. Ensure that assigned Service Requests are fulfilled in a timely manner and that customers are updated and notified when work is complete. Document processes, procedures and review documents written by other team members, providing feedback where required. Participate in project and design workshops and meetings providing SQL technical knowledge to add value to the project. Follow agreed change management processes in order to implement new or changed services, ensuring that changes are communicated in advance of their planned implementation date. Person specification Essential Criteria: Information Security (Working) - Use information security practices and available security controls to contribute to protecting solutions and services. Ownership and Initiative (Working) - Own a problem until a new owner has been found or the problem has been mitigated or resolved. Troubleshooting and problem resolution (Practitioner) - Break a problem down into its component parts to identify and diagnose root causes. Troubleshoot and identify problems across different technology capabilities. Technical Understanding (Practitioner) - Show a thorough understanding of the technical concepts required for the role, and can explain how these fit into the wider technical landscape. Service focus (Practitioner) - Take inputs from various sources and use these to guide the design, development, delivery and operation of a service. You always look to continually improve and get the best out of services you support.

Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description As a Grade 7 Senior Test Engineer, you will join the Quality Engineering team within the GOV.UK One Login program. This role involves leading test engineering efforts for product and cross-product delivery, covering both functional and non-functional testing. A key part of this role is championing quality engineering initiatives to ensure the seamless integration and delivery of reliable and resilient products. You will also have the opportunity to drive innovation in testing methodologies, mentor team members, and embed quality engineering practices throughout our software development lifecycle. As a Senior Test Engineer, you'll: drive continuous improvement by leading and guiding teams in quality engineering, and optimising quality practices and processes act as a subject matter expert in test engineering, continuously learning new functional and non-functional testing (performance, accessibility, resilience etc) technologies, and supporting teams with their adoption lead and guide quality engineers in defining the test approach, test planning, and implementing automated test suites to ensure both functional and non-functional acceptance criteria are met conduct Operational Acceptance Testing (OAT) to ensure systems meet all operational requirements and are production-ready analyse technical, functional, and business requirements, gathering evidence to identify problems and opportunities, and ensure recommendations align with strategic business objectives influence the architecture and design of new features early in the development cycle to drive quality, testability, and specification adherence Person specification We're interested in people who: have proven ability to lead and manage all phases of testing (functional and non-functional) across multiple teams, from initial business understanding through to production delivery. This includes expertise in technical leadership, quality improvement, developing test strategies, automation, reporting, and testing in CI/CD environments have demonstrated success in implementing automated testing solutions for Mobile, Web UI, and API, consistently driving quality improvements. Proficient in JavaScript or TypeScript for programming have experience in leading non-functional testing, specifically Performance, Accessibility, Resilience testing and Compatibility testing. Proficient in applying a diverse range of test types, tools, and industry standards are an adaptable team member within a Continuous Integration/Continuous Delivery (CI/CD) environment, demonstrating competency in the deployment of relevant tools and methodologies. Initiates proactive measures to implement and champion 'shift left and shift right' quality assurance principles can cultivate a quality-centric, 'whole team' approach, and enhance the testing capabilities within delivery teams have comprehensive understanding of production testing, observability, and real-usage monitoring. Able to implement risk-based test strategies that guarantee system reliability and provide actionable insights into user behaviour

Location Newport, NP10 8QQ About the job Job summary Digital Delivery Senior Automation Tester The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally systems need to be developed, improved and maintained. You will have the opportunity to work on the latest cutting-edge cloud technologies, use modern delivery processes and work on innovative projects some including the use of AI and ML. Working alongside experts in their fields you will have the opportunity to make valuable contributions without compromising on quality. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Test Engineer is expected to contribute to the technical strategy for the department. As a multi-skilled individual, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. We are recruiting for multiple roles of which one role is slightly biased towards application testing post infrastructure changes. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Responsible for writing, executing and maintaining functional/non-functional automated UI and API tests/suites aligned against acceptance criteria to support our continuous deployment environment Be responsible for the design, coding, testing, maintenance, and documentation for robust, scalable and reusable solutions that deliver exceptional user experience using DevOps best practice Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Work closely with software developers to reach a common understanding of the code base and test coverage at unit level Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to. Identify and manage defects, incidents, risks and issues in line with IPO standards Build automated test solutions from scratch in line with IPO Test Strategy and IPO Engineering Principles Contribute to the design, coding, testing and documentation of small scale to large, complex or mission critical programs Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Person specification Essential Experience Has been a key player in delivering technical solutions as part of large projects Experience of working with cloud technologies including Azure Experience of using data models Experience in test documentation, such as strategies and approaches Experience in testing front-end and back-end web services Experienced with Agile delivery model Working knowledge of Azure DevOps Essential Technical Experience with Automation tools, including MS Visual Studio with C#, Selenium, BDD, SpecFlow, MSTest, RestSharp and JavaScript Working knowledge of non-functional test tools including JMeter and Azure Load Test Experience with Github Has a deep understanding of architectural principals with design patterns Experience of writing SQL statements

Location Leeds, Manchester, Telford About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you passionate about cloud platform operations, security, and automation? Do you have experience in addressing risks, incidents and service quality across technical teams? Do you want to play a key role in delivering reliable, secure, and efficient platforms that provide services for millions of citizens? We are looking for a resourceful individual who can ensure our cloud platforms are robust, secure, and optimal. From monitoring performance and managing change to enabling automation and driving standardisation, you'll help keep HMRC's mission-critical cloud platforms running at their best. Within HMRC's Chief Digital & Information Group (CDIO), specifically in the Enterprise Cloud Services (ECS) team we are redefining our offerings and growing the team of outstanding people to improve the Cloud Centre of Excellence. We are already a diverse team of 90+ technologists, creating a dynamic and inclusive working environment whose skills cover architecture, platform development, service design, platform operations and governance. Important - Travel to Telford is required as part of this role, and 60% of your working time will need to be office based. Additional Security Information: This role requires the successful candidates to hold or be willing to hold Security Check (SC) clearance. Job description As a Senior Infrastructure Operations Engineer (Platform Operations Engineer) within HMRC's Enterprise Cloud Services (ECS), you will ensure the reliability, security, and efficiency of platforms hosting HMRC's mission-critical services. You will undertake day-to-day operations and drive continual improvement across our cloud platforms, maintaining a high level of availability through proactive monitoring and rapid incident response. Security and compliance will be central to your role, applying access controls, patching, and vulnerability management to meet industry standards. You will apply change and configuration processes to minimise risk and maintain accurate system data, while using metrics, logging, and automation to optimise performance, reduce manual effort, and control costs. Working closely with service desks and platform engineering teams, you will resolve incidents, support users, and maintain CI/CD pipelines and Infrastructure as Code. By enabling observability and feedback loops, you will help ensure our platforms continue to run reliably. You will also document procedures, standardise practices, and embrace good operational practises to strengthen resilience and consistency across the organisation. Person specification Your responsibilities will include: Platform Operations & Reliability Own the operational health of our Cloud platforms. Monitor, troubleshoot, and resolve incidents across our Cloud platforms. Drive root-cause analysis and implement permanent fixes. Automation & Infrastructure as Code Develop and maintain Infrastructure as Code (IaC) using Terraform. Remove manual intervention through an automation-first mindset. CI/CD with GitLab. Design, implement, and maintain CI/CD pipelines in GitLab to automate deployments and configuration changes. Iterate on automated testing, security scanning, and compliance checks within pipelines. Collaborate across our teams on reusable GitLab CI templates and standardising build/release processes. Optimise pipeline performance and troubleshoot issues. Security & Compliance Apply cloud security according to industry good practice. Support audits and maintain alignment with compliance frameworks. Manage patching and vulnerabilities through automation. Performance & Cost Optimisation Analyse value/cost/performance to optimise spend and capacity. Provide guidance to development teams on efficient resource usage. Collaboration & Leadership Mentor engineers and share best practices across Platform teams. Partner with platform development teams to ensure smooth releases. Mentoring & Technical Leadership The ideal candidate will demonstrate a proactive approach to mentoring and supporting junior team members, fostering a culture of continuous learning and growth. They will actively contribute to the technical leadership of the team by sharing knowledge, offering constructive feedback, and guiding others through complex problem-solving. Their ability to lead by example, communicate clearly, and encourage collaboration will be key to building a resilient and high-performing engineering culture. Critical Thinking & Technical Mindset We're looking for someone who brings a strong critical thinking mindset to their technical work - someone who doesn't just follow patterns, but questions assumptions, evaluates options, and makes informed decisions. The successful candidate will approach challenges with curiosity and analytical rigour, balancing innovation with pragmatism. They will be comfortable navigating ambiguity, identifying root causes, and proposing solutions that are both technically sound and aligned with strategic goals. Essential Criteria: Experience operating in AWS, or Azure. Proven incident & problem management, and root-cause analysis capability. Proficiency with Linux systems administration. Capability in Infrastructure as Code (Terraform preferred). Knowledge of GitLab CI/CD, including pipeline design, runners, and secrets management. Scripting skills (e.g. Python, Go, or Bash). List Desirable Criteria: Experience with Monitoring & Observability tooling. Exposure to configuration management tools. Awareness of FinOps and cloud cost management. Cloud related certifications. Familiarity with the principles behind ITIL service operations.