Overline

Are you a customer services professional who is dedicated to delivering incredible customer experiences? Looking to take on a fresh, new challenge with a forward-thinking business? If, so, we would love to hear from you. Overline is a telecommunications business offering a range of communications products designed to meet the needs of organisations requiring voice, Data, and other communication capabilities. The Role This role is a full-time, office-based position. It s a great opportunity to work in a fast-paced environment and develop a rewarding career with a company that supports its people. As a Customer Support Consultant, you will provide an efficient and effective service to customers focusing on first time resolutions, supporting internal and external customers. Responsibilities Deal courteously, respectfully, and effectively with enquiries or requests from customers and clients. Trouble shooting and escalating customer queries (if required) to the correct departments or senior member of staff. Keeping customers informed of new products and services that could be beneficial to them. Processing customer/client information in accordance with processes and procedures Ensuring all calls, emails, tickets, chats & tasks are completed within the specified SLA s. Proactively establishing and maintaining a strong professional working team relationship Key Skills and Experience Contact centre/Customer Service experience. Experience within Telecoms industry (is desirable but not essential) An excellent, clear, and professional telephone manner Good verbal communication skills Great problem solving and organisational skills. Good working knowledge of Microsoft Packages (Outlook, Word, and Excel) The ability to work well in a fast-paced environment. What we offer We are a growing technology company, and we deliver on what we say we do. We believe in developing and rewarding people who work hard, and we will work with to carve out your success plan and make a real difference. We offer: 33 days holiday (inclusive of public holidays). Pension and life assurance A Competitive Salary A comfortable and supportive working environment that brings out the best in you. Investment in your development and full supportive learning program providing you with everything you need to know. A constant supply of free tea and coffee to keep you hydrated. Great incentives, competitions and prizes for you and the team.

New Business Sales Executive (Hunter Role Only) Location: Worthing Company: Overline Network Communications Ltd Are you a natural deal-hunter who thrives on winning new business? Ready to make a real impact in a fast-growing communications company? Overline Communications is looking for a New Business Sales Executive to join our high-energy team and drive pure new customer acquisition. No account management. No renewals. Just closing new deals and earning big. About Overline We re a forward-thinking provider of secure, innovative business communication solutions. Our culture is lively, collaborative, ambitious, and led by supportive leadership that backs your success. What You ll Do (100% New Business) Generate new revenue: Proactively target and win brand-new B2B customers. Hunt for opportunities: Use outbound prospecting, networking, and market insight to build your own pipeline. Lead the full sales cycle: Identify pain points, scope requirements, pitch solutions, negotiate, and close. Smash targets: Consistently meet and exceed monthly new business goals. Maintain CRM accuracy: Keep your pipeline organised and up to date for full visibility. No existing customer management, renewals, or account servicing this role is for true hunters only. What We re Looking For Proven success in new business sales or B2B lead generation. Confident communicator and persuasive negotiator. Highly driven, proactive, resilient, and target-focused. Organised and able to deliver at pace. Team player with an entrepreneurial mindset. Driving licence & own vehicle (required). Willingness to travel (up to 75%). Why You ll Love It Here £26,000 £30,000 basic + uncapped commission (OTE £40k+). 25 days holiday + 8 bank holidays, your birthday off, and loyalty days (+3). Great perks: Free tea, coffee, breakfast, and fruit. Career development: Tailored sales training via our partner academy. Supportive culture: We celebrate wins and back your progression. If you re motivated by winning, love the chase, and want uncapped earning potential this is your stage. Apply now and start hunting with Overline!