Purpose of Position: Delivering order fulfilment to contracted service standards for a defined portfolio of clients : 50/50 split with UK and Export customers Key Responsibilities: Receiving and processing of UK orders, including EDI and manual orders, and dealing with order fulfilment issues Receiving and processing Export orders Specific stock management Booking transport / collections Relevant export documentation and the need for accuracy Liaising with relevant agencies Maintaining effective communication with the customer on order fulfilment Processing of invoices and resolution of invoice queries Effective management of and communication with 3PLs, and reporting back to client on 3PL performance Investigating and resolving delivery discrepancies, including raising credit notes where appropriate Periodic reporting as required by the contract. Production of month end stock reconciliation and adjustments reporting Core Competencies: Attention to detail. Ability to work to deadlines and manage conflicting priorities. Effective communication internally and externally Ability to interface at all levels. Supportive of colleagues Commitment to the delivery of customer service excellence Reliable IT literate Experience and Skill Requirements: Good literacy and numeracy skills (equivalent to GCSE 5+in English and Maths) Working knowledge in basic use of MS Office Knowledge of INCO terms Previous experience of liaising with Chambers of Commerce Knowledge of Rural Payments Agency Relevant experience of a similar role covering most of the same areas Have worked with accounting software, preferably QuickBooks, Xero, and Sage Experience of using MS Excel in an Operations role Proactive Hours: Monday to Friday, 9:00am 17:30pm - They offer hybrid working 1 day a week after probation Benefits: Holidays are 31, including bank holidays. Bupa Cash Plan, Electric Car Scheme, Free Parking, we close between Christmas and NY, option to buy or sell annual leave, Christmas/Summer Parties.
Dec 12, 2025
Full time
Purpose of Position: Delivering order fulfilment to contracted service standards for a defined portfolio of clients : 50/50 split with UK and Export customers Key Responsibilities: Receiving and processing of UK orders, including EDI and manual orders, and dealing with order fulfilment issues Receiving and processing Export orders Specific stock management Booking transport / collections Relevant export documentation and the need for accuracy Liaising with relevant agencies Maintaining effective communication with the customer on order fulfilment Processing of invoices and resolution of invoice queries Effective management of and communication with 3PLs, and reporting back to client on 3PL performance Investigating and resolving delivery discrepancies, including raising credit notes where appropriate Periodic reporting as required by the contract. Production of month end stock reconciliation and adjustments reporting Core Competencies: Attention to detail. Ability to work to deadlines and manage conflicting priorities. Effective communication internally and externally Ability to interface at all levels. Supportive of colleagues Commitment to the delivery of customer service excellence Reliable IT literate Experience and Skill Requirements: Good literacy and numeracy skills (equivalent to GCSE 5+in English and Maths) Working knowledge in basic use of MS Office Knowledge of INCO terms Previous experience of liaising with Chambers of Commerce Knowledge of Rural Payments Agency Relevant experience of a similar role covering most of the same areas Have worked with accounting software, preferably QuickBooks, Xero, and Sage Experience of using MS Excel in an Operations role Proactive Hours: Monday to Friday, 9:00am 17:30pm - They offer hybrid working 1 day a week after probation Benefits: Holidays are 31, including bank holidays. Bupa Cash Plan, Electric Car Scheme, Free Parking, we close between Christmas and NY, option to buy or sell annual leave, Christmas/Summer Parties.
Our client is a market leader in core accountancy and taxation services for small, local and independent businesses. They ve been established for over 20 years and they continue to enjoy robust growth along with a successful track record. Their success is down to a clear focus on clients, successful systems and dedicated accountants. Their accountants are personally responsible for each and every one of their clients thus ensuring a personable and quality service guaranteed. Job duties: Bookkeeping for clients on different accounting software Sage, QuickBooks and Xero Bank reconciliations weekly and monthly Managing queries and liaising with clients via the phone, emails and sometimes face-to-face Preparation of quarterly VAT returns Preparation of annual accounts Preparation of personal tax returns Person Specification: Communication skills Teamwork Personable GCSES 4/C of above in maths and English. Previous accounting experience AAT qualified Knowledge of QuickBooks and Xero would be an advantage, but not essential
Dec 11, 2025
Full time
Our client is a market leader in core accountancy and taxation services for small, local and independent businesses. They ve been established for over 20 years and they continue to enjoy robust growth along with a successful track record. Their success is down to a clear focus on clients, successful systems and dedicated accountants. Their accountants are personally responsible for each and every one of their clients thus ensuring a personable and quality service guaranteed. Job duties: Bookkeeping for clients on different accounting software Sage, QuickBooks and Xero Bank reconciliations weekly and monthly Managing queries and liaising with clients via the phone, emails and sometimes face-to-face Preparation of quarterly VAT returns Preparation of annual accounts Preparation of personal tax returns Person Specification: Communication skills Teamwork Personable GCSES 4/C of above in maths and English. Previous accounting experience AAT qualified Knowledge of QuickBooks and Xero would be an advantage, but not essential
We are excited to announce an opportunity for a Sales Administrator has come up with one of our longstanding clients! In this key role, you will provide vital support to the sales team by creating accurate and timely sales quotations. Your attention to detail and organisational skills will be essential in ensuring that clients receive the information they need to make informed purchasing decisions. If you're looking to contribute to a collaborative and fast-paced environment while supporting a dedicated sales team, we d love to hear from you. Main Duties Creating and Managing Sales Quotations: Prepare detailed and accurate sales quotations based on client requirements and product specifications. Update and adjust quotes as needed based on client feedback or changes in product offerings. Working closely with the in-house design team to accurately cost projects Supporting Sales Team: Assist the sales team with administrative tasks, including preparing proposals and the updating of the sales pipeline General Duties Handle incoming phone calls from potential and existing customers, answering queries related to products, pricing, availability, and project timelines. Provide assistance to customers seeking initial information about products Direct more complex inquiries to the appropriate sales or project team members, ensuring a smooth handoff. General administrative duties including enquiring pricelists are up to date and document filing. Skills Required Previous administration experience Previous customer service experience Strong Word, Excel and Power point skills Good sound knowledge of Outlook 365 and Microsoft Teams
Dec 11, 2025
Full time
We are excited to announce an opportunity for a Sales Administrator has come up with one of our longstanding clients! In this key role, you will provide vital support to the sales team by creating accurate and timely sales quotations. Your attention to detail and organisational skills will be essential in ensuring that clients receive the information they need to make informed purchasing decisions. If you're looking to contribute to a collaborative and fast-paced environment while supporting a dedicated sales team, we d love to hear from you. Main Duties Creating and Managing Sales Quotations: Prepare detailed and accurate sales quotations based on client requirements and product specifications. Update and adjust quotes as needed based on client feedback or changes in product offerings. Working closely with the in-house design team to accurately cost projects Supporting Sales Team: Assist the sales team with administrative tasks, including preparing proposals and the updating of the sales pipeline General Duties Handle incoming phone calls from potential and existing customers, answering queries related to products, pricing, availability, and project timelines. Provide assistance to customers seeking initial information about products Direct more complex inquiries to the appropriate sales or project team members, ensuring a smooth handoff. General administrative duties including enquiring pricelists are up to date and document filing. Skills Required Previous administration experience Previous customer service experience Strong Word, Excel and Power point skills Good sound knowledge of Outlook 365 and Microsoft Teams
Our client is one of the largest and most well-known car dealerships in Northamptonshire. They have an excellent reputation for their customer service standards across a wide range of services. Due to continued growth, a position has become available for a vehicle administrator to join the office team. As a vehicle administrator, you will be a vital part of a busy used car dealership. Your daily contact will be with customers, suppliers, colleagues and managers, putting you right at the centre of making sure our vehicles are advertised to retail customers. The business works together with all staff who have a great understanding of the retail operation, and who can plan solutions that find the perfect balance between an ever-changing workload with also ensuring a great customer service level is maintained. Customers are the at the centre of everything we do and you must be passionate for delivering outstanding customer experiences. It will be your job to liaise with the General Manger with vehicle stock purchases, verifying prices, making sure that every vehicle purchased for retail, is entered into our CRM system correctly ready for advertisement. This will also include collating all vehicle paperwork, ensuring MOT s and service histories are complete and making sure that collection and deliveries of stock arrive on time. A successful candidate will have confidence in their own ability to complete the work set, with attention to detail, be able to multitask with knowing when to prioritise and having a can-do approach to work. The candidate must also have worked previously in an administration role where attention to detail is key, preferably within the retail vehicle sales sector. A knowledge of vehicles would also increase the skill set for a successful candidate. This career opportunity has the potential to grow and develop by increasing responsibility within the business administration department.
Dec 11, 2025
Full time
Our client is one of the largest and most well-known car dealerships in Northamptonshire. They have an excellent reputation for their customer service standards across a wide range of services. Due to continued growth, a position has become available for a vehicle administrator to join the office team. As a vehicle administrator, you will be a vital part of a busy used car dealership. Your daily contact will be with customers, suppliers, colleagues and managers, putting you right at the centre of making sure our vehicles are advertised to retail customers. The business works together with all staff who have a great understanding of the retail operation, and who can plan solutions that find the perfect balance between an ever-changing workload with also ensuring a great customer service level is maintained. Customers are the at the centre of everything we do and you must be passionate for delivering outstanding customer experiences. It will be your job to liaise with the General Manger with vehicle stock purchases, verifying prices, making sure that every vehicle purchased for retail, is entered into our CRM system correctly ready for advertisement. This will also include collating all vehicle paperwork, ensuring MOT s and service histories are complete and making sure that collection and deliveries of stock arrive on time. A successful candidate will have confidence in their own ability to complete the work set, with attention to detail, be able to multitask with knowing when to prioritise and having a can-do approach to work. The candidate must also have worked previously in an administration role where attention to detail is key, preferably within the retail vehicle sales sector. A knowledge of vehicles would also increase the skill set for a successful candidate. This career opportunity has the potential to grow and develop by increasing responsibility within the business administration department.
