Job Title: Assistant Manager - Front of House (Maternity Cover) Location: Hinxton Hall Conference Centre Salary: £16.76 per hour, 40 hours per week (plus paid overtime) Contract: Full-Time, 8-month FTC, 5 out of 7 days per week As the Assistant Manager of the front of hours team you will take on a key leadership role within the team to ensure that exceptional service is consistently delivered. This is a fantastic opportunity to help lead our catering and service operations across a prestigious university site, focusing on Conference & Events delivery. As Assistant Manager, you'll be the right hand to our Conference & Events Manager, ensuring day-to-day operations run seamlessly and service standards remain high. You'll support and lead a motivated team, driving excellence in every aspect of food and service delivery. Responsibilities: Act as a vital link between team and management to ensure high-quality service delivery Support the manager with inventory, budgets, and operational planning Lead and motivate front-of-house teams, maintaining energy and focus Manage tills and process payments accurately Assist with staff training and development Take ownership of key admin and paperwork tasks Step in as the main point of contact during the Manager's absence Uphold and represent the Compass Group UK&I brand professionally at all times The Ideal Candidate: Someone passionate about delivering exceptional customer service Previous leadership or supervisory experience in a similar hospitality or catering role Excellent communication and organisational skills A positive, can-do attitude with a drive to develop and lead others Experience in managing and motivating teams Adaptable and ready to embrace new challenges We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Onsite free car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com R/SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Oct 25, 2025
Full time
Job Title: Assistant Manager - Front of House (Maternity Cover) Location: Hinxton Hall Conference Centre Salary: £16.76 per hour, 40 hours per week (plus paid overtime) Contract: Full-Time, 8-month FTC, 5 out of 7 days per week As the Assistant Manager of the front of hours team you will take on a key leadership role within the team to ensure that exceptional service is consistently delivered. This is a fantastic opportunity to help lead our catering and service operations across a prestigious university site, focusing on Conference & Events delivery. As Assistant Manager, you'll be the right hand to our Conference & Events Manager, ensuring day-to-day operations run seamlessly and service standards remain high. You'll support and lead a motivated team, driving excellence in every aspect of food and service delivery. Responsibilities: Act as a vital link between team and management to ensure high-quality service delivery Support the manager with inventory, budgets, and operational planning Lead and motivate front-of-house teams, maintaining energy and focus Manage tills and process payments accurately Assist with staff training and development Take ownership of key admin and paperwork tasks Step in as the main point of contact during the Manager's absence Uphold and represent the Compass Group UK&I brand professionally at all times The Ideal Candidate: Someone passionate about delivering exceptional customer service Previous leadership or supervisory experience in a similar hospitality or catering role Excellent communication and organisational skills A positive, can-do attitude with a drive to develop and lead others Experience in managing and motivating teams Adaptable and ready to embrace new challenges We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Onsite free car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com R/SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Job Title: General Manager Location: Bristol (covering 9 café/kiosk locations around the city centre) Salary: Up to £45,000 per annum Contract: Full-Time, Permanent (5 out of 7 days) Are you a dynamic and strategic leader with a passion for food, service, and results? We're seeking an experienced General Manager to oversee a vibrant and growing catering operations portfolio of nine café and kiosk operations across Bristol, which includes the stunning Courtyard Café at Ashton Court. If you're ready to take the lead in driving commercial growth, operational excellence, and customer satisfaction - this is your opportunity to shine. Ideally the successful candidate will have experience from a contract catering background, with strong operational experience as well as a commercial mindset. If you have experience handling mobilisation projects, this will also be a huge advantage in this role. Dealing with various sized teams is also something that this role will be responsible for. Due to the geographical positioning of the units this role oversees, a full UK driving license is also required. Responsibilities: Strategic Leadership : Develop and lead long-term account plans across all sites, driving growth and retention of new and existing business. Client Engagement : Implement senior client reviews to identify new opportunities and enhance existing services. Operational Excellence : Communicate clear strategies and action plans to teams. Drive continuous improvement to enhance performance and customer satisfaction. Stakeholder Management : Build and maintain strong relationships with internal teams and external clients to foster collaboration and trust. Service & Brand Delivery : Align marketing strategies with operations to increase revenue and strengthen brand value. Compliance & Efficiency : Ensure adherence to Compass Group UK & Ireland purchasing policies. Manage labour costs, analyse trends, and adjust consumable budgets accordingly. The Ideal Candidate: We're looking for a commercially astute, service-led professional with: Proven Leadership : Experience leading multi-site teams in catering or facilities management with a track record of success in transformation and change management. Client-Focused Approach : Skilled at navigating complex client relationships and delivering results under pressure. Strategic & Results-Oriented Mindset : Comfortable working within a commercial framework with a clear focus on performance and cost management. Strong Communication : Ability to implement effective communication strategies across sites, ensuring consistent messaging and motivation. Operational Expertise : In-depth understanding of health & safety, food safety regulations, and risk management. Commercial Experience : Familiarity with working within brand guidelines, managing in price-sensitive environments, and liaising with senior stakeholders. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us: Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com R/SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Oct 25, 2025
Full time
Job Title: General Manager Location: Bristol (covering 9 café/kiosk locations around the city centre) Salary: Up to £45,000 per annum Contract: Full-Time, Permanent (5 out of 7 days) Are you a dynamic and strategic leader with a passion for food, service, and results? We're seeking an experienced General Manager to oversee a vibrant and growing catering operations portfolio of nine café and kiosk operations across Bristol, which includes the stunning Courtyard Café at Ashton Court. If you're ready to take the lead in driving commercial growth, operational excellence, and customer satisfaction - this is your opportunity to shine. Ideally the successful candidate will have experience from a contract catering background, with strong operational experience as well as a commercial mindset. If you have experience handling mobilisation projects, this will also be a huge advantage in this role. Dealing with various sized teams is also something that this role will be responsible for. Due to the geographical positioning of the units this role oversees, a full UK driving license is also required. Responsibilities: Strategic Leadership : Develop and lead long-term account plans across all sites, driving growth and retention of new and existing business. Client Engagement : Implement senior client reviews to identify new opportunities and enhance existing services. Operational Excellence : Communicate clear strategies and action plans to teams. Drive continuous improvement to enhance performance and customer satisfaction. Stakeholder Management : Build and maintain strong relationships with internal teams and external clients to foster collaboration and trust. Service & Brand Delivery : Align marketing strategies with operations to increase revenue and strengthen brand value. Compliance & Efficiency : Ensure adherence to Compass Group UK & Ireland purchasing policies. Manage labour costs, analyse trends, and adjust consumable budgets accordingly. The Ideal Candidate: We're looking for a commercially astute, service-led professional with: Proven Leadership : Experience leading multi-site teams in catering or facilities management with a track record of success in transformation and change management. Client-Focused Approach : Skilled at navigating complex client relationships and delivering results under pressure. Strategic & Results-Oriented Mindset : Comfortable working within a commercial framework with a clear focus on performance and cost management. Strong Communication : Ability to implement effective communication strategies across sites, ensuring consistent messaging and motivation. Operational Expertise : In-depth understanding of health & safety, food safety regulations, and risk management. Commercial Experience : Familiarity with working within brand guidelines, managing in price-sensitive environments, and liaising with senior stakeholders. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us: Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com R/SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Job Title: General Manager Location: Twycross Zoo Salary: Up to £51,000 per annum Contract: Permanent, Full-Time, 5 out of 7 days per week As the General Manager at Twycross Zoo, you will be joining this well-known visitor attraction, to lead and develop the catering operations, whereby the guests remain at the heart of every decision. This role will be responsible for the multi-outlet catering operation based on site, which consists of a handful of smaller grab & go kiosks, three food concession units, a fish & chip outlet as well as a restaurant. Having a commercial and strategic approach to the catering offering at this site is key. This venue is predominantly retail food led, with approximately 90% of its F&B sales coming from this. Twycross Zoo is currently undergoing some site developments to enhance its conference & events offering and increase the footfall and business coming into the venue. Because of the site developments as well as the existing catering offering, this role would be suited to an experienced contract catering individual who enjoys leading by example with their hands on the ground approach. Because of the location of Twycross Zoo, it is imperative that the successful individual has a UK driving license. Responsibilities: Leading, training and developing a motivated, skilled team of operators and culinary teams. Managing all aspects of labour planning, cost control and forecasting Identifying and driving commercial opportunities to maximise revenue within food & beverage Maintaining strong client relationships and ensuring their expectations are exceeded Overseeing operational delivery across all food and hospitality services Ensuring compliance with company policies, health and safety standards and financial targets Supporting and delivering the venue's growth strategy in partnership with the client The Ideal Candidate: 3+ years' experience in a similar General Manager role. A strong contract catering or food & beverage background (ideally from a visitor attraction site) Excellent financial and commercial acumen Proven experience leading a large, diverse team of contracted and casual staff Keen eye for detail when managing budgets and spotting areas for improvement and growth. Exceptional communication style with both client and on-site team and a clear leader. A genuine passion for development of the food & beverage offering and working with the client to progress this We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us: Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Oct 24, 2025
Full time
Job Title: General Manager Location: Twycross Zoo Salary: Up to £51,000 per annum Contract: Permanent, Full-Time, 5 out of 7 days per week As the General Manager at Twycross Zoo, you will be joining this well-known visitor attraction, to lead and develop the catering operations, whereby the guests remain at the heart of every decision. This role will be responsible for the multi-outlet catering operation based on site, which consists of a handful of smaller grab & go kiosks, three food concession units, a fish & chip outlet as well as a restaurant. Having a commercial and strategic approach to the catering offering at this site is key. This venue is predominantly retail food led, with approximately 90% of its F&B sales coming from this. Twycross Zoo is currently undergoing some site developments to enhance its conference & events offering and increase the footfall and business coming into the venue. Because of the site developments as well as the existing catering offering, this role would be suited to an experienced contract catering individual who enjoys leading by example with their hands on the ground approach. Because of the location of Twycross Zoo, it is imperative that the successful individual has a UK driving license. Responsibilities: Leading, training and developing a motivated, skilled team of operators and culinary teams. Managing all aspects of labour planning, cost control and forecasting Identifying and driving commercial opportunities to maximise revenue within food & beverage Maintaining strong client relationships and ensuring their expectations are exceeded Overseeing operational delivery across all food and hospitality services Ensuring compliance with company policies, health and safety standards and financial targets Supporting and delivering the venue's growth strategy in partnership with the client The Ideal Candidate: 3+ years' experience in a similar General Manager role. A strong contract catering or food & beverage background (ideally from a visitor attraction site) Excellent financial and commercial acumen Proven experience leading a large, diverse team of contracted and casual staff Keen eye for detail when managing budgets and spotting areas for improvement and growth. Exceptional communication style with both client and on-site team and a clear leader. A genuine passion for development of the food & beverage offering and working with the client to progress this We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us: Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!