Mentmore Recruitment

Solutions Engineer - Embedded Platforms (Customer Integration) Location: Hybrid (remote with circa 2 days per week onsite in Crawley Salary: £58,000 + benefits We're working with a growing international technology business that develops high-performance computing platforms used in regulated and Embedded environments. They are investing in a Customer Integration/Solutions Engineering capability and are looking for someone who enjoys working at the intersection of engineering, product, and customer delivery. This is not a traditional support role. You'll play a key part in helping customers successfully evaluate, integrate, and deploy complex hardware/software platforms. The Role You'll work closely with customers throughout their journey - from early evaluation through to integration and production readiness - ensuring they can adopt the platform quickly and effectively. You'll also collaborate internally with engineering and product teams, acting as the bridge between real-world usage and product development. Typical responsibilities include: Supporting customers through evaluation, onboarding and integration Troubleshooting issues across hardware, OS and software layers Reproducing technical issues and coordinating with engineering teams Delivering technical workshops, demos and onboarding sessions Assisting with OS configuration, system setup and platform optimisation Supporting integration of peripherals and external devices Creating and improving tools, scripts and example applications Contributing to documentation and integration guides Feeding back customer insights to improve products and user experience What We're Looking For Essential: Experience in a customer-facing technical role (eg Solutions Engineer, Field Application Engineer, Integration Engineer, Technical Support Engineer) Strong troubleshooting across Windows and/or Linux environments Experience working with Embedded systems, industrial PCs, or hardware/software integration Ability to understand and work with APIs, drivers, and system-level configuration Some programming experience (eg C, C++, C#, Python or similar) Strong communication skills - able to explain complex technical concepts clearly Desirable: Experience in regulated or Embedded environments (eg gaming, payments, kiosks, industrial tech) Familiarity with OS imaging, system configuration or provisioning Experience integrating peripherals (USB, serial, network devices, etc.) Exposure to graphics, Real Time systems, or performance-sensitive applications If you're interested in a role that combines engineering depth with customer impact, please apply now.

Coupa System Administrator On site 2 days per week, 3 days work from home Office based in Ipswich, Suffolk Permanent Reporting to Coupa Functional Consultant Oversee, manage, and optimise a new Coupa environment. This role is key to ensuring system stability, security, and performance while supporting business teams with configuration, troubleshooting, and continuous improvement. The ideal candidate has strong hands-on experience with Coupa and a deep understanding of system administration, integrations, and environment management. REQUIRED EXPERIENCE Proven experience as a Coupa System Administrator or similar role. Strong practical knowledge of all Coupa modules. Hands on experience managing security roles and user provisioning. Experience with environment management, solution deployment, and change control processes. Strong troubleshooting skills and the ability to diagnose issues across functional and technical layers. Good understanding of data management principles, including imports, exports, and data quality controls. Experience with Azure Active Directory, security governance, and identity management. Exposure to Coupa, Procurement and Finance or related data structures. Knowledge of core Coupa modules. Knowledge of DevOps pipelines, CI/CD processes, or ALM tools for Coupa. Familiarity with SQL queries or data analytics for system monitoring and troubleshooting. Microsoft or relevant certifications. Basic understanding of Power Platform components (Power Automate, Power Apps, Dataverse). Familiarity with integration patterns and tools (Azure Integration Services, APIs, Logic Apps, etc.). DUTIES Data Management: Administer, configure, and maintain the Coupa platform across production and non-production environments. Collaborate with the business to support BAU activity, adhering to KPIs and ensuring user faith within the system. Manage security roles, user access, permissions, and compliance controls within Coupa. Work closely with business stakeholders to understand operational needs and translate them into system configurations or enhancements. Monitor system performance, integrations, and data flows to ensure high availability and reliability. Provide advanced troubleshooting for technical and functional issues, coordinating with Microsoft Support or partners when necessary. Support release management, testing cycles, deployment processes, and environment refreshes. Maintain documentation for environments, configurations, processes, and system changes. Ensure alignment with governance standards, data policies, and best practices. Assist with upgrades, patches, and optimisation projects to enhance system capability. Quality Assurance: Ensure that the required quality standards are met. Work closely with QA teams to define and implement test plans. Oversee the resolution of any issues or bugs identified during testing. Process Improvement: Identify and implement process improvements to enhance product delivery efficiency. Analyse and report on delivery performance, using metrics and KPIs to drive continuous improvement. Stay up to date with industry best practices and integrate them into the delivery process. Develop and maintain product documentation, release notes, and technical documentation Customer Focus: Ensure that product delivery aligns with customer needs and expectations. Gather and analyse customer feedback to inform future product development. Collaborate with customer support teams to address post-launch issues.

Are you a proactive security professional ready to lead incident response and shape the future of security operations across a global enterprise? Join a market-leading organization undergoing a major transformation to build a Group Shared Services model across the UK, Ireland, and the US. This is your chance to play a pivotal role in strengthening security posture across diverse business models-including third-party and franchisee environments. Responsibilities: Lead incident response across multiple regions and business units. Drive security gap analysis and remediation strategies. Manage vulnerability detection and resolution using tools like Tenable, Nessus, and Microsoft Defender. Collaborate with internal teams, external vendors, and franchisees. Develop and refine security documentation and executive reporting. Contribute to the evolution of a standardized incident response framework. Requirements: Hands-on experience in incident response and vulnerability management. Strong technical skills in Azure 365, Microsoft Defender, Sentinel, Tenable, and Nessus. Ability to translate complex technical issues into clear, actionable insights. Excellent stakeholder engagement and communication skills. Experience in Microsoft-centric environments and distributed/franchisee models is a plus. Why this role stands out: Be part of a maturing security function with global impact. Work in a flexible hybrid model that supports work-life balance. Collaborate across regions and business units in a high-autonomy environment. Competitive salary and benefits package. Opportunity to shape security strategy in a dynamic, forward-thinking organization. Ready to make your mark in global security operations? Apply now and be part of a team that values innovation, collaboration, and continuous improvement.

Firmware Engineer Our client is a leader in monitoring IoT technology, developing innovative critical resource monitoring solutions. Exceptional software is at the core of their customers innovations. About the Role We are seeking a developer/ software engineer to help deliver the company's digital product strategy. You will take ownership of a key part of the digital product portfolio, working closely with the Head of Digital to shape its future. This role requires strong software engineering expertise, an understanding of system design and the ability to solve complex problems collaboratively. Key Responsibilities Collaboration: Work with Tech-Leads, and stakeholders to define and prioritize product features, ensuring technical implementation meets business needs. System Improvements: Identify opportunities to enhance system reliability, simplicity, and maintainability, recommending tech stack updates where needed. Innovation: Stay informed of industry trends and emerging technologies, evaluating their potential impact on the product portfolio. Risk Mitigation: Identify and address technical risks and develop strategies to manage technical debt. Culture Building: Foster a culture of innovation, experimentation, and continuous learning. Cross-team Contributions: Participate in architecture discussions and support wider software development initiatives. User Support: Provide responsive support for urgent issues affecting system users. Role Requirements Technical Skills Core Requirements: 3+ years of experience in software development. Proficiency in Linux/Unix and Windows environments. Familiarity with cloud services, especially Azure. Strong knowledge of networking, network security, and IT security. Understanding of best practices for always-on, always-available services. Open-mindedness and a willingness to learn new technologies as needed. Technical Expertise by Team Focus Embedded & Data Platform Team: Expertise in C and C++ development. Firmware development experience for embedded and IoT devices. API development experience. Strong understanding of computer architecture, operating systems, and device drivers. Proficiency in debugging firmware for microcontrollers and SoCs. Familiarity with IoT protocols (e.g., MQTT). Strong knowledge of communication protocols (TCP/IP, I2C, MODBUS, SDI12, etc.). Understanding of device management and security protocols (e.g., TLS, DTLS).