Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle. About the role You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks. This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers. About you We would love to hear from if you: Are highly organised with excellent attention to detail. Communicate clearly and professionally, both in writing and verbally. Enjoy supporting and advising others, delivering exceptional customer service. Can work effectively with teams and colleagues across departments to achieve shared goals. Handle confidential information with professionalism and discretion. Are proactive, adaptable and committed to continuous improvement. Have experience in HR administration and a solid understanding of core HR processes. Have experience providing HR information, advice and guidance. Have worked with and are confident using HR systems and understand the importance of data accuracy.
Jun 12, 2026
Full time
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle. About the role You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks. This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers. About you We would love to hear from if you: Are highly organised with excellent attention to detail. Communicate clearly and professionally, both in writing and verbally. Enjoy supporting and advising others, delivering exceptional customer service. Can work effectively with teams and colleagues across departments to achieve shared goals. Handle confidential information with professionalism and discretion. Are proactive, adaptable and committed to continuous improvement. Have experience in HR administration and a solid understanding of core HR processes. Have experience providing HR information, advice and guidance. Have worked with and are confident using HR systems and understand the importance of data accuracy.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. Are you passionate about improving the lives of children, young people and their families? Are you experienced in creating inspiring programmes and offering life-changing one-to-one support? Are you committed to putting children and young people at the heart of decision-making? About the role We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service. This role will be based in Scotland, in our Glasgow office. This role will also support service delivery across the UK. As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, and - most importantly - young people and families to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally. You will help young people living with arthritis to build their confidence, make friends and achieve their personal goals. This will be achieved by providing one-to-one support, linking young people and families to a community of peer support and working with volunteers to co-deliver self-management activities. You'll also co-design an exciting programme of online and in-person events, youth voice opportunities and digital content. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary team partners to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services, making sure it is a time of empowerment and growth. About you If your knowledge, skills and experience include the following then we'd love to hear from you: Experience of working with the third sector, preferably within the fields of youth/community development work and/or health and social care - with a passion for improving the lives of both children and young people as well as their families. Experience of delivering interventions to people living with long term conditions, understanding the importance of self-management. Experience of taking a person-centered approach when providing support. Experience of using a community development/youth work approach to co-design and deliver a quality service /project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen. Knowledge and experience of safeguarding and safe working policies and procedures.
Jun 11, 2026
Full time
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. Are you passionate about improving the lives of children, young people and their families? Are you experienced in creating inspiring programmes and offering life-changing one-to-one support? Are you committed to putting children and young people at the heart of decision-making? About the role We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service. This role will be based in Scotland, in our Glasgow office. This role will also support service delivery across the UK. As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, and - most importantly - young people and families to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally. You will help young people living with arthritis to build their confidence, make friends and achieve their personal goals. This will be achieved by providing one-to-one support, linking young people and families to a community of peer support and working with volunteers to co-deliver self-management activities. You'll also co-design an exciting programme of online and in-person events, youth voice opportunities and digital content. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary team partners to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services, making sure it is a time of empowerment and growth. About you If your knowledge, skills and experience include the following then we'd love to hear from you: Experience of working with the third sector, preferably within the fields of youth/community development work and/or health and social care - with a passion for improving the lives of both children and young people as well as their families. Experience of delivering interventions to people living with long term conditions, understanding the importance of self-management. Experience of taking a person-centered approach when providing support. Experience of using a community development/youth work approach to co-design and deliver a quality service /project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen. Knowledge and experience of safeguarding and safe working policies and procedures.
Location (UK): Office Hybrid - London / Sheffield Hours: Full-time, 35 hours per week (Part-time 28 hours plus considered) Contract type: Fixed-term until 31 December 2026 Travel: Travel to London or Sheffield offices on a monthly/bi-monthly basis Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. We are looking for a Gifts in Wills Officer to join our team to support with the stewardship and retention of our gifts in Wills enquirers and pledgers, and the further marketing of this important income stream. With gifts in Wills making up around 80% of our income it is crucial for our ability to move towards a future free from arthritis, and this role plays a key part in making sure our pledgers have a brilliant experience with us and understand the impact that their incredible gift will have for people with arthritis. As part of the gifts in Wills team you will sit within the wider Public Fundraising department, a collection of teams who are curious, collaborative and ambitious in our work to grow our income and impact. About the role Recently shortlisted for the Excellence in Stewardship Legacy Giving Award, the gifts in Wills team put our supporters at the heart of everything they do. This role is a varied one that collaborates with colleagues and supporters daily. That could be working with our innovation team to maximise marketing opportunities to our Inspire product members, ensuring our website content is a powerful call to action, or working with our supporter journey team to plan an exceptional welcome journey for new gifts in Wills enquirers. You will also be a key point of contact for our supporters, stewarding one-on-one via email, phone or in person, and also working on mass impact communications to retain their support. Since we rebranded to Arthritis UK in October 2025, we have seen a big rise in potential supporters, and you will play a key part in delivering a brilliant experience to them. About you If your knowledge, skills and experience include the following then we'd love to hear from you: Experience of building excellent relationships with a wide range of customers or supporters, across different channels and face to face, anticipating their needs and creating a high-quality supporter experience. Experience of project management, developing and executing plans and projects within budget and on time. Experience of working in Legacy fundraising/marketing, with an understanding of the audience's needs. Excellent relationship management skills - passionate about people, strong listening skills, able to demonstrate empathy and emotional intelligence. A proactive and solution-focussed approach. As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability. Benefits Your excellent benefits include: Flexible hours, environments and working practices to promote a healthy work/life balance. Health and wellbeing support - including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries). Simply health cash plan. Supportive and inclusive culture, with a wide range of employee networks and support groups available to join. Learning and personal development opportunities. Competitive annual leave, with the option to buy/sell up to five days per year. Generous pension plan, with employer contribution of up to 10%. Life Assurance plan (4 x salary). About us We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part. There are over 10 million people living with arthritis. That's one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life - affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as 'just a bit of arthritis'. We don't think that this is OK. Arthritis UK is here to change that. Arthritis UK is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults. Arthritis UK is a Registered Charity No: 207711 and in Scotland No. SC041156.
Jun 11, 2026
Full time
Location (UK): Office Hybrid - London / Sheffield Hours: Full-time, 35 hours per week (Part-time 28 hours plus considered) Contract type: Fixed-term until 31 December 2026 Travel: Travel to London or Sheffield offices on a monthly/bi-monthly basis Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. We are looking for a Gifts in Wills Officer to join our team to support with the stewardship and retention of our gifts in Wills enquirers and pledgers, and the further marketing of this important income stream. With gifts in Wills making up around 80% of our income it is crucial for our ability to move towards a future free from arthritis, and this role plays a key part in making sure our pledgers have a brilliant experience with us and understand the impact that their incredible gift will have for people with arthritis. As part of the gifts in Wills team you will sit within the wider Public Fundraising department, a collection of teams who are curious, collaborative and ambitious in our work to grow our income and impact. About the role Recently shortlisted for the Excellence in Stewardship Legacy Giving Award, the gifts in Wills team put our supporters at the heart of everything they do. This role is a varied one that collaborates with colleagues and supporters daily. That could be working with our innovation team to maximise marketing opportunities to our Inspire product members, ensuring our website content is a powerful call to action, or working with our supporter journey team to plan an exceptional welcome journey for new gifts in Wills enquirers. You will also be a key point of contact for our supporters, stewarding one-on-one via email, phone or in person, and also working on mass impact communications to retain their support. Since we rebranded to Arthritis UK in October 2025, we have seen a big rise in potential supporters, and you will play a key part in delivering a brilliant experience to them. About you If your knowledge, skills and experience include the following then we'd love to hear from you: Experience of building excellent relationships with a wide range of customers or supporters, across different channels and face to face, anticipating their needs and creating a high-quality supporter experience. Experience of project management, developing and executing plans and projects within budget and on time. Experience of working in Legacy fundraising/marketing, with an understanding of the audience's needs. Excellent relationship management skills - passionate about people, strong listening skills, able to demonstrate empathy and emotional intelligence. A proactive and solution-focussed approach. As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability. Benefits Your excellent benefits include: Flexible hours, environments and working practices to promote a healthy work/life balance. Health and wellbeing support - including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries). Simply health cash plan. Supportive and inclusive culture, with a wide range of employee networks and support groups available to join. Learning and personal development opportunities. Competitive annual leave, with the option to buy/sell up to five days per year. Generous pension plan, with employer contribution of up to 10%. Life Assurance plan (4 x salary). About us We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part. There are over 10 million people living with arthritis. That's one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life - affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as 'just a bit of arthritis'. We don't think that this is OK. Arthritis UK is here to change that. Arthritis UK is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults. Arthritis UK is a Registered Charity No: 207711 and in Scotland No. SC041156.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. We are looking for a data analyst who will be working within the health intelligence function to lead programmes of work and manage projects to better understand the UK population with Musculoskeletal (MSK) conditions to inform the direction of Arthritis UK's ambitions, strategy, policy and services work. Our UK Advocacy and Health Intelligence department are responsible for developing and implementing our ambitious evidence-based policy and influencing strategy so that people with arthritis can access the treatment and support they need to live the lives they choose. About the role The Senior Health Intelligence Analyst will lead and manage projects that support on the development and delivery of a pipeline of insightful Musculoskeletal and health data analysis, to better understand the UK population with MSK conditions. This includes analysing epidemiological data and developing and maintaining relationships with national and local stakeholders. About you If your knowledge, skills and experience include the following then we would love to hear from you: Able to demonstrate sound knowledge and experience in applying epidemiological research methods and health metrics (such as incidence and prevalence). Experience of drawing insights from multiple sets of health-related data and information systems, and large-scale data sets for policy, quality improvement or research purposes. Strong experience with statistical software including building automated analytical processes and creating data visualisations (e.g. using R, python, PowerBI, Tableau). Educated to degree level in a scientific or health science discipline. Ability to interpret, present and communicate complex data in accessible lay terms, including producing data-rich reports and/or dashboards for a range of technical and generalist audiences. Project management and organisational ability, including being able to prioritise activities and independently manage own workload that includes multiple concurrent projects. As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Jun 11, 2026
Full time
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. We are looking for a data analyst who will be working within the health intelligence function to lead programmes of work and manage projects to better understand the UK population with Musculoskeletal (MSK) conditions to inform the direction of Arthritis UK's ambitions, strategy, policy and services work. Our UK Advocacy and Health Intelligence department are responsible for developing and implementing our ambitious evidence-based policy and influencing strategy so that people with arthritis can access the treatment and support they need to live the lives they choose. About the role The Senior Health Intelligence Analyst will lead and manage projects that support on the development and delivery of a pipeline of insightful Musculoskeletal and health data analysis, to better understand the UK population with MSK conditions. This includes analysing epidemiological data and developing and maintaining relationships with national and local stakeholders. About you If your knowledge, skills and experience include the following then we would love to hear from you: Able to demonstrate sound knowledge and experience in applying epidemiological research methods and health metrics (such as incidence and prevalence). Experience of drawing insights from multiple sets of health-related data and information systems, and large-scale data sets for policy, quality improvement or research purposes. Strong experience with statistical software including building automated analytical processes and creating data visualisations (e.g. using R, python, PowerBI, Tableau). Educated to degree level in a scientific or health science discipline. Ability to interpret, present and communicate complex data in accessible lay terms, including producing data-rich reports and/or dashboards for a range of technical and generalist audiences. Project management and organisational ability, including being able to prioritise activities and independently manage own workload that includes multiple concurrent projects. As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Location (UK): Home-based with travel as detailed below. Hours: Full-time, 35 hours per week, occasional weekend and evening work. Salary: £30,635 per annum (rest of UK) Benefits: Read more about the excellent benefits we offer on our profile page. Contract type: Fixed term maternity cover until September 2027. Travel: Regular travel into Manchester as well as occasional travel across North West England (e.g. Liverpool), North Wales, North East England (e.g. Newcastle), and the UK for meetings, residentials and events as needed. Closing date: 23:59 hours, Sunday 28 June 2026 Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. Are you passionate about improving the lives of children, young people and their families? Are you experienced in creating inspiring programmes and offering life-changing one-to-one support? Are you committed to putting children and young people at the heart of decision-making? About the role We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service. This role will be based in the North West, as a homeworker, but will also support service delivery across the UK. As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, and - most importantly - young people and families to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally. You will help young people living with arthritis to build their confidence, make friends, and achieve their personal goals. This will be achieved by providing one-to-one support, linking young people and families to a community of peer support, and working with volunteers to co-deliver self-management activities. You will also co-design an exciting programme of online and in-person events, youth voice opportunities, and digital content. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary team partners to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services, making sure it is a time of empowerment and growth. About you If your knowledge, skills and experience include the following then we would love to hear from you: Experience of working with the third sector, preferably within the fields of youth/community development work and/or health and social care, with a passion for improving the lives of both children and young people as well as their families. Experience of delivering interventions to people living with long term conditions, understanding the importance of self-management. Experience of taking a person-centered approach when providing support. Experience of using a community development/youth work approach to co-design and deliver a quality service /project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen. Knowledge and experience of safeguarding and safe working policies and procedures.
Jun 11, 2026
Full time
Location (UK): Home-based with travel as detailed below. Hours: Full-time, 35 hours per week, occasional weekend and evening work. Salary: £30,635 per annum (rest of UK) Benefits: Read more about the excellent benefits we offer on our profile page. Contract type: Fixed term maternity cover until September 2027. Travel: Regular travel into Manchester as well as occasional travel across North West England (e.g. Liverpool), North Wales, North East England (e.g. Newcastle), and the UK for meetings, residentials and events as needed. Closing date: 23:59 hours, Sunday 28 June 2026 Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. Are you passionate about improving the lives of children, young people and their families? Are you experienced in creating inspiring programmes and offering life-changing one-to-one support? Are you committed to putting children and young people at the heart of decision-making? About the role We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service. This role will be based in the North West, as a homeworker, but will also support service delivery across the UK. As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, and - most importantly - young people and families to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally. You will help young people living with arthritis to build their confidence, make friends, and achieve their personal goals. This will be achieved by providing one-to-one support, linking young people and families to a community of peer support, and working with volunteers to co-deliver self-management activities. You will also co-design an exciting programme of online and in-person events, youth voice opportunities, and digital content. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary team partners to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services, making sure it is a time of empowerment and growth. About you If your knowledge, skills and experience include the following then we would love to hear from you: Experience of working with the third sector, preferably within the fields of youth/community development work and/or health and social care, with a passion for improving the lives of both children and young people as well as their families. Experience of delivering interventions to people living with long term conditions, understanding the importance of self-management. Experience of taking a person-centered approach when providing support. Experience of using a community development/youth work approach to co-design and deliver a quality service /project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen. Knowledge and experience of safeguarding and safe working policies and procedures.
