CO Manufacturing

IT Support Engineer (1st/2nd Line) CO Manufacturing Competitive Salary + Benefits Mon Fri, 40 hours a week Benefits : 25 days Holiday + Bank Hols Health cash plan Pension Scheme Monthly Employee value awards up to £75 Personal development programmes through courses and training Free parking About us: CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces. Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role: The role is aimed at someone with at least 1-3 years experience in 1st line support who is also ready to learn and take responsibility for more complex troubleshooting and technical tasks. You will be working in a small helpdesk team providing support to both our onsite manufacturing facility and wider sales network. This is a hands-on role based on site. At times you will need to work directly on the factory floor or complete basic physical tasks such as installing hardware or setting up equipment. Occasional travel to other Conservatory Outlet Group companies may also be required. Other key responsibilities include: Initial point of contact for users Troubleshooting and resolving common and reoccurring issues under the guidance of the senior support staff Escalate complex and unresolved tickets Supporting the administration of Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft 365 and device management through Intune and Endpoint Manager Handling installation, upgrades and system maintenance tasks Documenting fixes and helping build internal knowledge bases Asset Management What we are looking for: Experience in a 1st or 2nd line support role Strong knowledge of general helpdesk support e.g. MS365 user support, installing hardware/software, troubleshooting issues A basic understanding of networking including routing, switching, VLANs, VPNs and firewalls Clear communicator who can explain issues in a straightforward way How to apply: Ready to start your career with us? Apply with your CV Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Account Manager Clearview Trade Products - CO Manufacturing Hybrid working - Wakefield Competitive Salary + Car/Car Allowance Benefits : 25 days Holiday, employee benefits package including DiS, Health Shield Cash Plan, Pension, and gym/shopping discounts About us: Clearview Trade Products is a dynamic and fast-growing division of the £60m+ Conservatory Outlet Group, supplying premium windows, doors, and conservatory roofs to trade customers across the North and Midlands of England. With manufacturing based at our Wakefield HQ (CO Manufacturing), we pride ourselves on delivering high-quality products, exceptional service, and expert support to our customers. Now in its third year, Clearview Trade Products has exceeded £3m in revenue and is on track to more than double that, as part of our ambitious growth plan. About the Role: We are looking for an Account Manager who will take care of our current trade partners. This role is all about building strong relationships, understanding each customer s needs and making sure they receive a reliable and personal service. You will report directly into the board and play an important part in helping us keep our customers happy while supporting our wider growth plans. Responsibilities Manage a portfolio of existing trade accounts across the North and Midlands Build strong and lasting relationships through regular contact and support Understand each customers requirements and help guide them through our products and services Monitor customer activity, spot opportunities for growth and help customers get the most from working with us Work closely with our internal teams to resolve issues quickly provide accurate forecasts and account updates Visit customers within the territory when required What we are looking for: If you have experience managing customer relationships in a B2B setting and enjoy supporting customers day to day, we would like to hear from you. Experience within windows, doors or roofs would be helpful but we can train the right person. Experience Proven ability to manage accounts and keep relationships strong Confident communicator who enjoys working with people Organised and proactive with a focus on service Comfortable travelling within the territory when needed A mindset that puts the customer first and aims for long term success Industry experience is desirable How to apply: Ready to start your career with us? Apply with your CV or for further information please contact us directly. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.