Complii

Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team. This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You'll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely. Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You'll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems. Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation. Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing. Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business. Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations. Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing. Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills. Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service. Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.

At Complii, we're continuing to grow, and we're looking for an experienced Technology Project Manager to join our Technology team. This is an excellent opportunity to take ownership of the implementation of our core business platforms, primarily Sage Intacct and HubSpot, across the Group, helping our businesses successfully adopt the systems and processes that will support our continued growth. We're looking for a Technology Project Manager who can lead implementations from initial discovery through to go-live and adoption, working closely with colleagues across Operations, Finance, Sales, Technology, and our Executive Leadership team. You'll be responsible for project planning and governance, coordinating implementation partners, managing risks and dependencies, and ensuring our businesses are fully prepared and supported throughout each implementation. You will play a pivotal role in Complii's technology transformation, managing multiple projects across a growing Group and bringing together stakeholders, suppliers, and internal teams to keep implementations moving. From day one, you'll work closely with our CTO and senior leaders, providing clear communication and structure while helping our businesses embrace change and ensuring each implementation delivers the required operational and commercial benefits. What you receive for joining us We offer an excellent salary including 25 days holiday plus bank holidays, an additional day off for your birthday, hybrid working, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders while playing an important role in Complii's continued technology transformation. Here is a look at some of the things you will be doing Leading end-to-end implementations of Sage Intacct and HubSpot across Complii businesses, developing detailed project plans and milestones, managing scope, budgets, risks, issues, and dependencies, and ensuring projects are delivered successfully against agreed objectives and timescales Working closely with business leaders and stakeholders to understand existing processes, systems, data, and requirements, facilitating discovery workshops, defining future-state processes, and identifying the operational, training, and change requirements needed for successful implementation Coordinating implementation partners and internal teams across technical workstreams including data migration, system configuration, integrations, user acceptance testing, and go-live readiness, maintaining clear accountability for deliverables and escalating risks or blockers where required Driving business readiness and adoption through effective change management, communications, and training, supporting users through go-live and hypercare while tracking implementation success, capturing lessons learned, and continually improving how future businesses are onboarded Can you show experience in some of these areas Proven experience managing software implementation, technology transformation, or business systems projects from planning through to successful delivery, with the ability to manage multiple concurrent projects, priorities, budgets, risks, and timelines Strong stakeholder and supplier management skills, with experience coordinating third-party implementation partners and communicating confidently with stakeholders across operational functions, Technology, and senior and executive leadership teams Experience supporting organisational change, business readiness, and user adoption, with the ability to translate business requirements into clear project plans, coordinate training, manage competing priorities, and bring people with you through periods of change Experience implementing platforms such as Sage Intacct, HubSpot, CRM, ERP, or finance systems would be advantageous, alongside strong project management capability and experience with tools such as (url removed), Jira, Smartsheet, Microsoft Project, or similar If you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts & escalator divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to play an important part in our technology transformation, helping to create consistent, scalable ways of working across a growing national Group while supporting the continued growth and success of Complii.

At Complii, we're investing in a major technology transformation across our Group, and we're looking for a Technology Implementation Analyst to join our Technology & Transformation team. This is an excellent opportunity to build your career across technology, business analysis, data, and project delivery while playing an important role in the implementation of shared platforms including Simpro, Sage Intacct, HubSpot, and HiBob. We're looking for someone who is motivated, analytical, and keen to develop their technical skills while working with both people and technology. You'll work alongside experienced consultants, implementation managers, and business stakeholders, supporting everything from data migration and process mapping through to testing, training, and go-live support as we onboard businesses and deliver transformation initiatives across Complii. What you receive for joining us We offer an excellent salary including 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to develop your career within our Technology & Transformation team while gaining hands-on experience across multiple systems, businesses, and technology disciplines. Here is a look at some of the things you will be doing Supporting technology implementations across Complii businesses, assisting with discovery workshops, requirements gathering, process mapping, system configuration and validation, and helping ensure new ways of working align with our Group-wide operating model Supporting data migration from legacy systems, gathering, cleansing, transforming, and validating data, assisting with system imports and reconciliation, and identifying and resolving data quality issues to support accurate and successful implementations Supporting testing and quality assurance activities, developing and executing test scripts, coordinating User Acceptance Testing, tracking and retesting issues, and working with internal teams and external partners to ensure solutions are ready for deployment Helping our people successfully adopt new systems and processes by preparing guidance and training materials, delivering end-user training, supporting super users and providing go-live and hypercare support while identifying opportunities for continuous improvement Can you show experience in some of these areas Strong analytical and problem-solving skills with excellent attention to detail, confidence working with Microsoft Excel and large datasets, and the ability to learn new systems and processes quickly Strong communication, organisation, and people skills, with the confidence to work with stakeholders at different levels, manage multiple priorities, and travel regularly to operational sites across the UK to support implementation activities Experience with systems such as Simpro or other ERP or field service management platforms, data migration, process mapping, software testing, user support, or business systems would be advantageous, although we're equally interested in people with the aptitude and motivation to learn You may be a recent graduate in a business or technology-related discipline, an early-career professional looking to move into technology or projects, or an experienced administrator, coordinator, or analyst ready to take the next step into a more technical and transformation-focused role If you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts & escalator divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to build broad experience across technology implementation, data, business analysis, testing, and project delivery while helping to create consistent and scalable ways of working across a growing national Group.

At Complii, we're continuing to grow, and we're looking for a Configuration Analyst to join our Technology team. This is an excellent opportunity to play an important role in the configuration, implementation, and ongoing improvement of Simpro across the Group, helping our businesses get the most from our core systems while supporting consistent and effective ways of working. We're looking for a Configuration Analyst who can translate approved business and functional requirements into effective system configuration, working closely with our Product Manager, business stakeholders, and super users. You'll support everything from day-to-day configuration and second-line support through to new business implementations, data migration, process improvement, and documentation, helping us continually improve how Simpro is used across Complii. What you receive for joining us We offer an excellent salary including 25 days holiday plus bank holidays, an additional day off for your birthday, remote working with occasional UK travel, a collaborative and supportive working environment, and the opportunity to work closely with our Technology and operational teams while playing an important role in Complii's continued growth. Here is a look at some of the things you will be doing Managing approved setup and configuration changes across Complii's Simpro environments, translating business and functional requirements into practical system configuration while ensuring business-specific requirements and approved exceptions are appropriately documented and aligned with the wider solution Supporting the implementation of Simpro into new businesses across the Group, assisting with configuration, data migration and imports, process changes, and implementation activities to help establish consistent and effective ways of working Providing second-line Simpro support, investigating and resolving configuration-related issues, working with super users and stakeholders to identify practical solutions, and escalating more complex or architectural decisions to the Product Manager where required Developing and sharing Simpro knowledge and best practice across the business, maintaining clear process, configuration, and support documentation while identifying opportunities to optimise system use, improve processes, and make greater use of Simpro s existing capabilities Can you show experience in some of these areas Experience working with business systems in a configuration, application support, systems analyst, or similar role, with a strong understanding of system configuration, business processes, and operational workflows and the ability to translate requirements into practical solutions Strong analytical and problem-solving skills, with experience investigating application or configuration issues, managing competing priorities, and maintaining excellent attention to detail within a changing and fast-growing business environment Strong communication and documentation skills, with the ability to work effectively with business stakeholders, super users, and technical teams and clearly document processes, configuration decisions, exceptions, and support guidance Previous experience with Simpro or a similar field service management platform would be advantageous, particularly alongside experience supporting system implementations, acquisitions, data migrations, standardised operating models, or continuous improvement initiatives If you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts & escalator divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to play an important part in how our core business systems are configured, adopted, and continually improved, helping to create consistent and scalable ways of working across a growing national Group.

Abbot Fire Group is looking for a Trainee Administrator/Work Scheduler to join our team. This role would be perfect for someone looking for their first role who is eager to learn as we ll support you on your leaning journey. You ll coordinate the schedules for our engineers and support our customers to make sure they receive an exceptional level of service whilst working closely with other internal departments. If you re confident on the phone, eager to learn, IT savvy and have a strong work ethic, we d like to hear from you. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.

Here at C T Fire Protection, we re hiring an Office Administrator & Scheduling Assistant to join our team in South Kilworth, near Lutterworth. You will work closely with our scheduling team, engineers and business managers, providing essential administrative and scheduling support to ensure our service, maintenance and installation teams are coordinated efficiently. This is a busy and varied role, ideal for someone who is organised, proactive and enjoys working in a fast-paced environment. This is a full-time role, but we would consider part-time hours for the right person. What you receive for joining us: We re offering a competitive salary based on experience, a permanent position with Monday Friday working hours, and the opportunity to develop your skills within an established and growing LPCB-certified fire protection company. You ll receive training and ongoing development, with the opportunity to progress within the business, working as part of a friendly and supportive team in a varied role within the fire protection industry. Additionally, you ll receive 25 days holiday per year plus Bank Holidays, your Birthday off and a company pension. Here s a look at some of the things you ll be doing: Assist the Service Team Lead with scheduling and coordinating engineers and installation teams, organising service, maintenance and installation appointments, while managing daily diaries and updating schedules for field engineers Act as the first point of contact for incoming office calls and emails, maintaining a professional and friendly approach while providing a high level of customer service to customers and contractors Prepare documentation using Microsoft Office, update digital company systems and maintain accurate records for compliance purposes, including tracking quotes through online digital platforms and processing job sheets, timesheets and service reports Assist with invoicing and day-to-day administrative tasks for the management team, while acting as an operational systems champion to support compliance with internal QA systems and procedures and developing and maintaining the company s social media presence in line with Complii Group guidelines Can you show experience in some of these areas: Are you highly organised with excellent attention to detail, able to manage multiple tasks, changing priorities and busy schedules while remaining calm and organised? Are you confident communicating with customers and contractors, with a professional, friendly and approachable manner and a strong commitment to customer service? Are you computer literate and confident using Microsoft Office and digital systems, with the ability to maintain accurate records and learn new systems quickly? Are you reliable, able to work independently and a good problem solver with a practical, proactive and can-do attitude? Do you have previous experience in scheduling, administration, construction, engineering, facilities management or the fire protection industry? This would be advantageous but is not essential for the right candidate. Introducing our organisation: We are proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly.

We're looking for a capable and motivated Fire & Security Engineer to join our growing team at Tay Fire & Security. If you reside in the Bristol area, this could be the ideal opportunity for you. If you're confident in your technical ability, enjoy working across a variety of sites, and want to build your career with a well-established company that values quality, safety, and development, we'd love to hear from you. What you receive for joining us: We're offering a competitive salary, plus overtime and door-to-door travel for this role. In addition, we offer a company vehicle (with personal use), phone, tablet, company pension, and engineer-specific benefits. This is a 40-hour per week, field-based regional role covering the Bristol area, with frequent travel and occasional attendance at our Nottingham Head Office. Accommodation and expenses will be paid when working away, and any required training will be provided for the right candidate. Here's a look at some of the things you'll be doing: Providing servicing, maintenance, remedial works and installations across fire detection systems, emergency lighting, portable fire extinguishers, intruder alarms, CCTV, and access control systems Working on both large and small installation projects, ensuring customer requirements are understood, communicated clearly, and delivered efficiently while maintaining high standards of workmanship and customer service Delivering customer training and system demonstrations, educating users on the causes and implications of false alarms, and providing support as required Working proactively and safely on your own or as part of a team, adhering to health and safety requirements and British Standards, while participating in the out-of-hours call-out rota and telephone support schedule Can you show experience in some of these areas? A minimum of 2 years' experience within the fire and security industry, with knowledge of relevant systems and manufacturers, excellent communication skills, a positive attitude, and a commitment to delivering high standards A full UK driving licence, and willingness to travel throughout Scotland with occasional overnight stays Experience working with fire detection systems, emergency lighting, portable extinguishers, intruder alarms, CCTV, and access control systems Desirable qualifications and experience including emergency lighting and extinguisher maintenance, FIA Foundation Modules, IPAF, PASMA, Asbestos Awareness, and Working at Height certifications• How many years have you worked within the fire and security industry in a similar role? Introducing our organisation: Tay Fire & Security is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts and escalator divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly.