Axis CLC

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We are looking for an organised and customer-focused Administrator to join our Repairs & Maintenance team, supporting the delivery of services to housing association and local authority residents. Working on our long-term partnership with Peabody Housing Trust, you will help coordinate reactive, planned and disrepair works across a large housing portfolio. This role plays a key part in ensuring repairs are processed efficiently, residents are kept informed and records are maintained accurately. Please note this is an office based role, 5 days a week onsite! Responsibilities Handle incoming calls from residents, providing clear and professional updates on repair works. Raise, process and schedule repair orders using company systems, ensuring accuracy for invoicing and reporting. Maintain accurate records, job notes and audit trails. Review supervisor and operative reports and take appropriate follow-up action. Resolve queries and minor complaints at first point of contact. Monitor shared inboxes, logs and variation requests. Liaise with operatives, planners, subcontractors and residents to coordinate works and provide progress updates. Order materials and equipment as required. Ensure all activity is updated accurately and in line with KPIs and service targets. About You Administrative experience within social housing, with a strong preference for candidates who have supported repairs and maintenance delivery. IT literate with strong system and data-entry skills Understanding of maintenance and repairs terminology Awareness of KPIs and performance targets Knowledge of housing sector processes (desirable) Skills Excellent telephone manner and customer service skills Strong communication and problem-solving abilities Ability to prioritise and manage workload under pressure High attention to detail and accuracy Ability to meet tight deadlines Team player with a positive, flexible approach What We Offer Competitive salary 25 days holiday + bank holidays Pension, medical scheme options and life assurance Employee rewards and wellbeing programme Career development and internal progression opportunities Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We are looking for an experienced Quantity Surveyor to join our Repairs & Maintenance division. In this vital role, you ll ensure commercial excellence across our projects, managing valuations, pricing variations, maximising profit, and working closely with clients, delivery teams, and subcontractors. Responsibilities Lead, manage and monitor all commercial activities to achieve project objectives. Ensure project profit targets are met, with effective cashflow and margin control. Review and submit Applications for Payment. Cleanse and correct Schedule of Rates (SOR) data where required. Review void specifications and advise on correct SOR code usage. Finalise all completed jobs to ensure timely invoicing. Approve contra charges and cost transfers. Monitor material spend and plant hire. Secure best value from subcontractors and suppliers. Review subcontractor variations, ensuring client approvals where necessary. Ensure all chargeable works are accurately captured. Maximise use of Schedule of Rate codes across all workstreams. Identify opportunities for process improvement within Repairs & Maintenance. Ensure adherence to Health, Safety, Environmental and HR policies. Provide excellent customer service and uphold company values. Submit quotations or estimates to clients as required. About you NHF Schedule of Rates (essential) JCT, NEC and NHF contract terms Price Per Property contract models Social housing background (desirable) Strong IT literacy Previous Quantity Surveying experience (essential) What We Offer A salary of £52,000 Car Allowance Pension, medical scheme options and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role You will be responsible for managing the day-to-day scheduling/administration of the reactive and or planned repairs service in such a way that the performance customer service targets are continuously met. Responsibilities Manage all resource planning activities to ensure maximum efficiency Enable K.P.I s to be met weekly by ensuring all jobs and appointments are met Check K.P.I performance weekly and analyse service failures to implement solutions Audit performance weekly and any errors bought to your team s attention. (These must be kept for monitoring purpose.) All reporting sent via business management are inspected and updated by yourself or your team promptly, any errors from this to be kept for auditing purposes above Providing customer service to residents and customers Dealing with queries from residents, changing appointments Arranging appointments for residents Assist when required to undertake customer satisfaction surveys Attend meetings as requested and deliver service updates to your team at your internal meetings Participate in ensuring a positive team spirit within contract Making sure ID badges are worn and office attire is correct at all times Follow the company s policies and procedures at all times Cooperate with colleagues from other Departments in a timely manner if and when necessary Assisting with people management issues Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance About You Call centre environment Maintenance/ repairs background Excellent Telephone Manner Customer Service focused Excellent Communication skills Ability to identify problems Ability to identify customers needs Willing to go the extra mile to deal with a difficult situation Ability to prioritise issues Ability to meet tight deadlines Ability to work under pressure Attention to detail Team player People Management What We Offer 25 days annual leave + bank holidays Long-service awards recognising key milestones Perkbox: discounts on coffee, cinema, travel, wellbeing and more 1 paid volunteer day per year Training, support and progression AxisCLC promotes from within Inclusive culture with a focus on wellbeing, teamwork and continuous improvement. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC is one of the UK s leading property maintenance and refurbishment groups with a turnover of c.£250m, around 1,000 employees and a national presence serving sectors such as social housing, defence, hotel and leisure, healthcare, education, and more. We are looking for experienced Tower Painting Riggers / QA Checkers to support transmission tower painting works across multiple sites throughout the UK. Working on high-voltage transmission infrastructure (33kV-400kV), this role supports specialist access, rigging and quality assurance activities in line with strict safety and compliance standards. Candidates must have prior experience working on transmission or distribution towers and a strong understanding of maintaining Safety from the System. This role involves working away from home on a rotational basis, typically including alternate weekends. Responsibilities Deliver tower rigging works including installation and removal of fall arrest systems and associated materials (typically up to 65m height) Complete site risk assessments and ensure all works are carried out in line with company RAMS and safety procedures Apply and remove portable drain-earths to dead conductors in accordance with the Drain Earth Control system Identify, assess and report structural or coating defects on transmission towers Inspect and maintain PPE including fall arrest and tower rescue systems Navigate to and access remote work locations safely, following agreed access routes Conduct quality assurance inspections of preparation and painting works, carrying out minor rectification where required Measure coating Dry Film Thickness (DFT) using Paint Inspection Gauges (PIG), maintain photographic evidence and complete QA certification in line with client specifications About You Previous experience working on transmission or distribution towers (essential) Knowledge of Safety from the System procedures Comfortable working at height Full UK driving licence (towing experience advantageous) Willingness to travel and work away nationwide Strong safety-first mindset and attention to detail Ability to work within a structured and compliance-driven environment What We Offer Competitive rates (dependent on experience) plus benefits including: Trainee Rigger £160 progressing to £180 p/d Experienced £190 p/d Advanced Rigger (Performance Related Enhancement) £200 p/d Annual bonus scheme Training and development opportunities Structured rotational working pattern Work on nationally significant infrastructure projects Supportive team environment within a reputable contractor Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and other critical properties. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.