CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role CLC is delivering a long-term fire remediation programme on behalf of Clarion Housing, working across occupied residential properties. We re looking for an experienced Administrator to support the effective coordination, reporting and smooth running of the contract. This role sits at the heart of the programme, working closely with contract management, site teams and client representatives. It offers stability, structure and involvement across a multi-year framework rather than short-term or reactive work. Responsibilities Providing day-to-day administrative support to contract and site management teams Coordinating and tracking planned works activity across the programme Maintaining accurate contract trackers, records and documentation Liaising with other CLC branches for their trackers to input into a master tracker Preparing and issuing reports and correspondence as required Supporting invoicing and commercial administration processes Managing diaries, meetings and general coordination activities Acting as a central point of contact for internal and external communication This role requires accuracy, consistency and a good understanding of how fire programmes are delivered. About You Previous administrative experience within construction, property maintenance or social housing Confidence working with trackers, schedules and programme data Strong working knowledge of Microsoft Excel and Word A structured, organised approach with strong attention to detail The ability to manage multiple priorities without loss of accuracy Clear, professional written and verbal communication skills A proactive, reliable and approachable manner What We Offer Salary up to £27,000, plus benefits including: Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Apr 26, 2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role CLC is delivering a long-term fire remediation programme on behalf of Clarion Housing, working across occupied residential properties. We re looking for an experienced Administrator to support the effective coordination, reporting and smooth running of the contract. This role sits at the heart of the programme, working closely with contract management, site teams and client representatives. It offers stability, structure and involvement across a multi-year framework rather than short-term or reactive work. Responsibilities Providing day-to-day administrative support to contract and site management teams Coordinating and tracking planned works activity across the programme Maintaining accurate contract trackers, records and documentation Liaising with other CLC branches for their trackers to input into a master tracker Preparing and issuing reports and correspondence as required Supporting invoicing and commercial administration processes Managing diaries, meetings and general coordination activities Acting as a central point of contact for internal and external communication This role requires accuracy, consistency and a good understanding of how fire programmes are delivered. About You Previous administrative experience within construction, property maintenance or social housing Confidence working with trackers, schedules and programme data Strong working knowledge of Microsoft Excel and Word A structured, organised approach with strong attention to detail The ability to manage multiple priorities without loss of accuracy Clear, professional written and verbal communication skills A proactive, reliable and approachable manner What We Offer Salary up to £27,000, plus benefits including: Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across the UK. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. The Role We re looking for a skilled and conscientious Damp & Mould Operative to join our NHG contract team. You ll play a key role in improving residents living conditions by identifying, treating, and preventing damp, mould and condensation issues within occupied properties. This is a hands-on role requiring practical repair skills, a good eye for detail, and a strong commitment to resident care and health & safety. Responsibilities Carry out damp and mould inspections in occupied residential properties. Diagnose and treat issues caused by damp, condensation or mould. Apply anti-mould treatments and undertake minor repairs, including: Patch plastering and redecoration Painting and sealing affected areas Minor joinery or repair works where required Record inspection findings and completed works using the Axis mobile app. Collaborate with supervisors, planners and admin teams to ensure smooth delivery and accurate reporting. Communicate professionally with residents, providing clear information and reassurance. Ensure compliance with all Health & Safety regulations and site procedures. Support Axis s commitment to sustainability and quality workmanship. Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required. About You You re a practical and customer-focused tradesperson who understands the importance of safe, healthy homes. You have good general repair skills, take pride in a tidy, durable finish, and communicate well with residents and colleagues. Requirements Experience in damp and mould remediation, property maintenance or general building repair Skills in painting, plastering or redecoration essential Strong understanding of moisture, ventilation and condensation causes Full UK driving licence and well-maintained tool kit Good communication and customer service skills Awareness of Health & Safety procedures and PPE use Benefits Salary up to £38,000 depending upon experience Company van and fuel card for work purposes 23 days annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within . Our Commitment Many faces, One Axis. We re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you re a Damp and Mould Operative who takes pride in quality workmanship and values making a real impact in residents homes, we d love to hear from you.
Apr 25, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across the UK. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. The Role We re looking for a skilled and conscientious Damp & Mould Operative to join our NHG contract team. You ll play a key role in improving residents living conditions by identifying, treating, and preventing damp, mould and condensation issues within occupied properties. This is a hands-on role requiring practical repair skills, a good eye for detail, and a strong commitment to resident care and health & safety. Responsibilities Carry out damp and mould inspections in occupied residential properties. Diagnose and treat issues caused by damp, condensation or mould. Apply anti-mould treatments and undertake minor repairs, including: Patch plastering and redecoration Painting and sealing affected areas Minor joinery or repair works where required Record inspection findings and completed works using the Axis mobile app. Collaborate with supervisors, planners and admin teams to ensure smooth delivery and accurate reporting. Communicate professionally with residents, providing clear information and reassurance. Ensure compliance with all Health & Safety regulations and site procedures. Support Axis s commitment to sustainability and quality workmanship. Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required. About You You re a practical and customer-focused tradesperson who understands the importance of safe, healthy homes. You have good general repair skills, take pride in a tidy, durable finish, and communicate well with residents and colleagues. Requirements Experience in damp and mould remediation, property maintenance or general building repair Skills in painting, plastering or redecoration essential Strong understanding of moisture, ventilation and condensation causes Full UK driving licence and well-maintained tool kit Good communication and customer service skills Awareness of Health & Safety procedures and PPE use Benefits Salary up to £38,000 depending upon experience Company van and fuel card for work purposes 23 days annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within . Our Commitment Many faces, One Axis. We re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you re a Damp and Mould Operative who takes pride in quality workmanship and values making a real impact in residents homes, we d love to hear from you.
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Contracts Manager to join the core management team responsible for the successful delivery of this programme. The Role This role offers continuity of workload, long-term client engagement and the opportunity to lead multiple workstreams within a structured, framework-driven environment. What You ll Be Doing Managing the delivery of multiple planned refurbishment workstreams, with individual project values up to £3m Ensuring works are delivered safely, on programme, within budget and to agreed quality standards Leading, supporting and developing site management, supervisory and resident liaison teams Maintaining strong working relationships with Norwich City Council representatives and internal stakeholders Attending progress meetings and undertaking site visits as required Overseeing monthly valuations, variations, cost reporting and commercial performance Supporting the preparation of estimates, tenders and forward programmes Ensuring full compliance with health & safety, statutory and contractual requirements Ensuring accurate contract documentation, reporting and governance processes are maintained About You Previous experience in a similar role Extensive experience working as a Contracts Manager/Project Manager on a variety of projects ranging in value up to £3m Experience in contract administration, planning, estimating, tender processes, health & safety and staff management Ability to build good working relationships and work to tight deadlines Proficient in Microsoft packages Experience of delivering planned works within occupied environments City and Guilds in a construction trade A DBS check will be required for this role. What We Offer Salary up to £50,000, plus performance related bonus Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Apr 24, 2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Contracts Manager to join the core management team responsible for the successful delivery of this programme. The Role This role offers continuity of workload, long-term client engagement and the opportunity to lead multiple workstreams within a structured, framework-driven environment. What You ll Be Doing Managing the delivery of multiple planned refurbishment workstreams, with individual project values up to £3m Ensuring works are delivered safely, on programme, within budget and to agreed quality standards Leading, supporting and developing site management, supervisory and resident liaison teams Maintaining strong working relationships with Norwich City Council representatives and internal stakeholders Attending progress meetings and undertaking site visits as required Overseeing monthly valuations, variations, cost reporting and commercial performance Supporting the preparation of estimates, tenders and forward programmes Ensuring full compliance with health & safety, statutory and contractual requirements Ensuring accurate contract documentation, reporting and governance processes are maintained About You Previous experience in a similar role Extensive experience working as a Contracts Manager/Project Manager on a variety of projects ranging in value up to £3m Experience in contract administration, planning, estimating, tender processes, health & safety and staff management Ability to build good working relationships and work to tight deadlines Proficient in Microsoft packages Experience of delivering planned works within occupied environments City and Guilds in a construction trade A DBS check will be required for this role. What We Offer Salary up to £50,000, plus performance related bonus Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Apr 23, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of Kitchens and Bathroom replacement works on behalf of Freebridge Community Housing, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens and bathrooms, or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Apr 23, 2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of Kitchens and Bathroom replacement works on behalf of Freebridge Community Housing, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens and bathrooms, or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment, decarbonisation and building safety services that keep homes and public buildings operating at their best. The Role As part of our continued integration and operational development following the merger of Axis Europe and CLC Group, we are strengthening our Continuous Improvement capability across the business. We are looking for a Business Improvement Lead - Continuous Improvement to help drive operational excellence across our national service delivery model. Reporting to the Business Improvement Director, this national role will drive Continuous Improvement initiatives across property maintenance, compliance, decarbonisation, refurbishment and responsive repairs. You will play a key role in embedding a CI culture within a newly integrated organisation, streamlining processes, reducing waste and building a robust framework for sustainable performance improvement. Travel to Axis CLC offices and operational sites will be required. Responsibilities Lead the design, implementation and governance of a Continuous Improvement roadmap Facilitate improvement workshops including Lean, Kaizen, VSM and Root Cause Analysis Identify and eliminate operational waste, process bottlenecks and inefficiencies Develop and maintain CI toolkits, standards and best-practice documentation Optimise workflows across repairs, maintenance, compliance and refurbishment functions Harmonise processes across legacy Axis Europe and CLC operations Define and embed standardised SOPs, service models and governance structures Partner with BI, Finance and Operations to deliver data-driven performance insight Monitor KPIs to diagnose operational issues and evaluate improvement impact Lead structured change activity to ensure adoption and sustainability Coach and develop managers to build internal CI capability Support integration, transformation and Target Operating Model initiatives About You To be successful in this role, you will require: Essential: Proven experience in Continuous Improvement, Operational Excellence or Transformation roles Strong working knowledge of Lean, Six Sigma, Kaizen or equivalent methodologies Experience improving field-based service operations (maintenance, housing, FM or similar) Strong analytical capability with the ability to translate data into actionable insight Excellent stakeholder engagement and facilitation skills Desirable: Lean Six Sigma Green or Black Belt Experience supporting post-merger integration or TOM design Exposure to regulated or compliance-led environments What We Offer Salary £60,000 - £70,000, plus package with performance-related bonus Pension scheme and life assurance 25 days holiday plus bank holidays Perkbox (discounts, perks and wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. You will play a direct role in shaping our next-generation operating model and embedding a long-term Continuous Improvement culture across a growing, evolving organisation. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the recruitment process, please let us know.
Apr 22, 2026
Full time
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment, decarbonisation and building safety services that keep homes and public buildings operating at their best. The Role As part of our continued integration and operational development following the merger of Axis Europe and CLC Group, we are strengthening our Continuous Improvement capability across the business. We are looking for a Business Improvement Lead - Continuous Improvement to help drive operational excellence across our national service delivery model. Reporting to the Business Improvement Director, this national role will drive Continuous Improvement initiatives across property maintenance, compliance, decarbonisation, refurbishment and responsive repairs. You will play a key role in embedding a CI culture within a newly integrated organisation, streamlining processes, reducing waste and building a robust framework for sustainable performance improvement. Travel to Axis CLC offices and operational sites will be required. Responsibilities Lead the design, implementation and governance of a Continuous Improvement roadmap Facilitate improvement workshops including Lean, Kaizen, VSM and Root Cause Analysis Identify and eliminate operational waste, process bottlenecks and inefficiencies Develop and maintain CI toolkits, standards and best-practice documentation Optimise workflows across repairs, maintenance, compliance and refurbishment functions Harmonise processes across legacy Axis Europe and CLC operations Define and embed standardised SOPs, service models and governance structures Partner with BI, Finance and Operations to deliver data-driven performance insight Monitor KPIs to diagnose operational issues and evaluate improvement impact Lead structured change activity to ensure adoption and sustainability Coach and develop managers to build internal CI capability Support integration, transformation and Target Operating Model initiatives About You To be successful in this role, you will require: Essential: Proven experience in Continuous Improvement, Operational Excellence or Transformation roles Strong working knowledge of Lean, Six Sigma, Kaizen or equivalent methodologies Experience improving field-based service operations (maintenance, housing, FM or similar) Strong analytical capability with the ability to translate data into actionable insight Excellent stakeholder engagement and facilitation skills Desirable: Lean Six Sigma Green or Black Belt Experience supporting post-merger integration or TOM design Exposure to regulated or compliance-led environments What We Offer Salary £60,000 - £70,000, plus package with performance-related bonus Pension scheme and life assurance 25 days holiday plus bank holidays Perkbox (discounts, perks and wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. You will play a direct role in shaping our next-generation operating model and embedding a long-term Continuous Improvement culture across a growing, evolving organisation. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the recruitment process, please let us know.
