Aqualine

Sauna & Steam Room Sales Designer (Home Based) Salary: £34,000 to £46,000 basic (including OTE) + benefits (depending on experience) Location: Home based - must live in Yorkshire (for occasional meetings & training) Hours: Monday to Friday, 9:00am 5:30pm Benefits include Pension and Healthcare Aqualine is a market-leading supplier of premium saunas, steam rooms and wellness products to domestic and commercial clients worldwide. Due to continued growth, we are looking for an experienced Sales Designer to manage bespoke projects from initial enquiry through to design, sale, installation and commissioning. This is a varied, senior role combining sales, design, project management and client liaison. Key Responsibilities Handling inbound enquiries via phone and email and converting leads into sales Designing bespoke sauna and steam room solutions using AutoCAD & Revit Preparing quotations, technical proposals and full costings Managing projects from order through to installation and final commissioning Coordinating installers, suppliers and third-party contractors (UK & international) Conducting site visits to take briefs and measurements where required Managing client relationships and providing high levels of customer service Upselling and identifying additional opportunities within each project Maintaining CRM (Odoo) and workflow systems Supporting product development, stock management and forecasting Assisting with business development, including working with architects and designers Supporting online sales growth and product optimisation Ensuring all projects meet British and European standards and regulations Essential Skills & Experience - Exposure to Revit or similar design software would be beneficial - Experience in a sales, design or project-based role within construction, interiors, wellness, or similar - Proven ability to manage multiple projects simultaneously - Strong pricing, quotation and commercial awareness - Excellent communication and client-facing skills - Ability to work independently and use initiative - Site installation or technical project experience - Strong Microsoft Excel, Outlook and Office skills - Full UK driving licence - High attention to detail and strong organisational skills Desirable - AutoCAD & Revit design experience desirable - Experience with ArtiCAD - Knowledge of sauna, steam room or wellness products - Experience working with architects or on commercial projects CRM / ERP experience (Odoo advantageous) Personal Attributes - Professional, confident and personable - Highly organised, driven and self-motivated - Trustworthy and reliable - Excellent written and verbal communication skills Interested? Please apply with your updated CV. THIS ROLE HAS BEEN PREVIOUSLY ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Customer Support Administrator Salary £25,000 to £34,000 basic + benefits (depending on experience) Home Based - must live in Yorkshire (for occasional meetings and training) Monday to Friday, between the hours of 9:00am - 5:30pm. Aqualine Wellness are looking for an experienced Customer & Sales Support Administrator, who demonstrates a positive attitude with an interest in health and wellness. A small, friendly, home-based team with global ambition based in Huddersfield, Aqualine Wellness is recognised as a market leading supplier of saunas and steam rooms, along with other wellness products, for both domestic and commercial use. Over the last few years, Aqualine has experienced rapid growth, and their mission is to become the leading online supplier for health, wellness and leisure products globally. Are you an experienced sales/customer support administrator who is a quick learner, self-motivated and can work independently with minimal supervision? Do you have a dedicated room at home with zero background noise and disturbance, plus a reliable broadband internet connection? Role Responsibilities The role requires a seasoned sales support administrator who can manage incoming calls and emails and help Aqualine s customers. Dealing with customer queries and incoming sales calls and emails Positively promoting and selling the products that Aqualine offer to customers Identifying the right product for customers and upselling where appropriate Taking customer orders and processing them Maintaining the CRM system and workflow Providing sales administration support Assisting in increasing online sales through optimising current product ranges Adding new product ranges using Magento to the website; adding product descriptions and editing product images and calculating profit margins Liaising with the warehouse and shipping companies to managing international shipments from overseas suppliers Checking invoices against supplier price lists and statements and identifying errors Troubleshooting basic technical issues Managing stock control including placing new orders with manufacturers Providing ongoing competitor price analysis Website blog creation on new products, news and product benefits. Essential Skills & Experience Significant experience in providing high quality sales support administration Outstanding customer service and inter-personal skills Positive, confident and personable telephone manner Extremely independent, organised, driven, and self-motivated Trustworthy and reliable A high level of English literacy and numeracy is essential A high level of attention to detail, and a good proof-reader Ability to work to strict deadlines Proficient in Microsoft Outlook and Microsoft Excel Experience of managing website content and keeping it up to date Experience with an ERP / CRM system. Aqualine use Odoo, Linnworks and QuickBooks. A strong interest in health and wellness products Screening Questions We are looking for an exceptional administrator who has a proven track record of longevity with their current and previous employers (majority of periods of employment above 2 years). As well as detailing your responsibilities, your CV must showcase your achievements and administration standards. - Periods of employment above 2 years. - Dedicated room at home with ethernet connection. - Prior experience of working from home. - Dedicated to Aqualine, no additional jobs or business commitments. - Use of a CRM system and sales pipeline to follow up on opportunities. - Experience with the addition of products to a website. - Experience in calculating pricing for adding products to a website. - Understanding of how to optimise a product range on a website to ensure all information is available for customers. - Experience with online marketplaces. e.g. eBay, Amazon and Linnworks. - Microsoft Outlook & Excel Interested? Please send your updated cv by return. Due to the financial aspect of the position and for us to meet GDPR and insurance requirements, references and additional background checks are required. THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Customer Support Administrator Salary £25,000 to £34,000 basic + benefits (depending on experience) Home Based - must live in Yorkshire (for occasional meetings and training) Monday to Friday, between the hours of 9:00am - 5:30pm. Aqualine Wellness are looking for an experienced Customer & Sales Support Administrator, who demonstrates a positive attitude with an interest in health and wellness. A small, friendly, home-based team with global ambition based in Huddersfield, Aqualine Wellness is recognised as a market leading supplier of saunas and steam rooms, along with other wellness products, for both domestic and commercial use. Over the last few years, Aqualine has experienced rapid growth, and their mission is to become the leading online supplier for health, wellness and leisure products globally. Are you an experienced sales/customer support administrator who is a quick learner, self-motivated and can work independently with minimal supervision? Do you have a dedicated room at home with zero background noise and disturbance, plus a reliable broadband internet connection? Role Responsibilities The role requires a seasoned sales support administrator who can manage incoming calls and emails and help Aqualine's customers. Dealing with customer queries and incoming sales calls and emails Positively promoting and selling the products that Aqualine offer to customers Identifying the right product for customers and upselling where appropriate Taking customer orders and processing them Maintaining the CRM system and workflow Providing sales administration support Assisting in increasing online sales through optimising current product ranges Adding new product ranges using Magento to the website; adding product descriptions and editing product images and calculating profit margins Liaising with the warehouse and shipping companies to managing international shipments from overseas suppliers Checking invoices against supplier price lists and statements and identifying errors Troubleshooting basic technical issues Managing stock control including placing new orders with manufacturers Providing ongoing competitor price analysis Website blog creation on new products, news and product benefits. Essential Skills & Experience Significant experience in providing high quality sales support administration Outstanding customer service and inter-personal skills Positive, confident and personable telephone manner Extremely independent, organised, driven, and self-motivated Trustworthy and reliable A high level of English literacy and numeracy is essential A high level of attention to detail, and a good proof-reader Ability to work to strict deadlines Proficient in Microsoft Outlook and Microsoft Excel Experience of managing website content and keeping it up to date Experience with an ERP / CRM system. Aqualine use Odoo, Linnworks and QuickBooks. A strong interest in health and wellness products Screening Questions We are looking for an exceptional administrator who has a proven track record of longevity with their current and previous employers (majority of periods of employment above 2 years). As well as detailing your responsibilities, your CV must showcase your achievements and administration standards. Periods of employment above 2 years. Dedicated room at home with ethernet connection. Prior experience of working from home. Dedicated to Aqualine, no additional jobs or business commitments. Use of a CRM system and sales pipeline to follow up on opportunities. Experience with the addition of products to a website. Experience in calculating pricing for adding products to a website. Understanding of how to optimise a product range on a website to ensure all information is available for customers. Experience with online marketplaces. e.g. eBay, Amazon and Linnworks. Microsoft Outlook & Excel Interested? Please send your updated cv by return. Due to the financial aspect of the position and for us to meet GDPR and insurance requirements, references and additional background checks are required. THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Sauna & Steam Room Sales Designer (Home Based) Salary: £34,000 to £46,000 basic (including OTE) + benefits (depending on experience) Location: Home based - must live in Yorkshire (for occasional meetings & training) Hours: Monday to Friday, 9:00am-5:30pm Benefits include Pension and Healthcare Aqualine is a market-leading supplier of premium saunas, steam rooms and wellness products to domestic and commercial clients worldwide. Due to continued growth, we are looking for an experienced Sales Designer to manage bespoke projects from initial enquiry through to design, sale, installation and commissioning. This is a varied, senior role combining sales, design, project management and client liaison. Key Responsibilities Handling inbound enquiries via phone and email and converting leads into sales Designing bespoke sauna and steam room solutions using AutoCAD & Revit Preparing quotations, technical proposals and full costings Managing projects from order through to installation and final commissioning Coordinating installers, suppliers and third-party contractors (UK & international) Conducting site visits to take briefs and measurements where required Managing client relationships and providing high levels of customer service Upselling and identifying additional opportunities within each project Maintaining CRM (Odoo) and workflow systems Supporting product development, stock management and forecasting Assisting with business development, including working with architects and designers Supporting online sales growth and product optimisation Ensuring all projects meet British and European standards and regulations Essential Skills & Experience Exposure to Revit or similar design software would be beneficial Experience in a sales, design or project-based role within construction, interiors, wellness, or similar Proven ability to manage multiple projects simultaneously Strong pricing, quotation and commercial awareness Excellent communication and client-facing skills Ability to work independently and use initiative Site installation or technical project experience Strong Microsoft Excel, Outlook and Office skills Full UK driving licence High attention to detail and strong organisational skills Desirable AutoCAD & Revit design experience desirable Experience with ArtiCAD Knowledge of sauna, steam room or wellness products Experience working with architects or on commercial projects CRM / ERP experience (Odoo advantageous) Personal Attributes Professional, confident and personable Highly organised, driven and self-motivated Trustworthy and reliable Excellent written and verbal communication skills Interested? Please apply with your updated CV. THIS ROLE HAS BEEN PREVIOUSLY ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.