We are seeking a dedicated Customer Service & Sales Support Advisor to join our client s team in Caldicot, Monmouthshire on a permanent basis. This role involves delivering exceptional customer service while supporting the sales process through accurate order processing, responding to customer inquiries, and maintaining detailed records using Microsoft Excel. The ideal candidate will be organised, proactive, and comfortable working in a dynamic environment where precision and customer satisfaction are paramount. You will be responsible for inputting sales orders, providing product support and information, and assisting with administrative tasks to ensure seamless daily operations. A strong background in customer and sales support roles with experience in ERP systems like Oracle is essential, along with excellent communication skills and a positive attitude. Previous experience in a customer service or sales support role. Proficiency in Microsoft Excel and other Office tools. Experience with ERP systems such as Oracle or similar. Excellent verbal and written communication skills. Strong organisational and multitasking abilities with attention to detail. Ability to work both independently and collaboratively in a team environment. This role presents a fantastic opportunity for candidates seeking a balanced, part-time position with a supportive team and a friendly working environment. The successful applicant will benefit from a competitive hourly rate of £12.95, flexible working hours from Monday to Friday, and the chance to develop their skills within a well-established organization that values diversity and inclusion. If you are passionate about delivering excellent customer service and thrive in a busy office setting, we encourage you to apply today and take the next step in your career.
Aug 15, 2026
Full time
We are seeking a dedicated Customer Service & Sales Support Advisor to join our client s team in Caldicot, Monmouthshire on a permanent basis. This role involves delivering exceptional customer service while supporting the sales process through accurate order processing, responding to customer inquiries, and maintaining detailed records using Microsoft Excel. The ideal candidate will be organised, proactive, and comfortable working in a dynamic environment where precision and customer satisfaction are paramount. You will be responsible for inputting sales orders, providing product support and information, and assisting with administrative tasks to ensure seamless daily operations. A strong background in customer and sales support roles with experience in ERP systems like Oracle is essential, along with excellent communication skills and a positive attitude. Previous experience in a customer service or sales support role. Proficiency in Microsoft Excel and other Office tools. Experience with ERP systems such as Oracle or similar. Excellent verbal and written communication skills. Strong organisational and multitasking abilities with attention to detail. Ability to work both independently and collaboratively in a team environment. This role presents a fantastic opportunity for candidates seeking a balanced, part-time position with a supportive team and a friendly working environment. The successful applicant will benefit from a competitive hourly rate of £12.95, flexible working hours from Monday to Friday, and the chance to develop their skills within a well-established organization that values diversity and inclusion. If you are passionate about delivering excellent customer service and thrive in a busy office setting, we encourage you to apply today and take the next step in your career.
Buyer £30,000 - £40,000 per annum plus benefits Cwmbran, hybrid, remote. Role overview: Winberry are exclusively partnering with a specialist engineering business based in Cwmbran. This client provides solutions that help customers save time, effort, natural resources, energy, and cost. A brand-new Buyer role has arisen due to increased productivity within the team, offering an exciting opportunity to support procurement activities and contribute to the smooth running of operations. As a Buyer within the procurement team, you will support the processing of requisitions, purchase orders, and invoice matching for the production and stores facility. Working closely with the Supply Chain Manager and internal stakeholders, you will help ensure timely, cost-effective sourcing of goods and services while maintaining supply continuity. Key Responsibilities: Process purchase requisitions, raise POs, and manage order confirmations. Match invoices to POs and resolve supplier/internal discrepancies. Liaise with suppliers to secure on-time deliveries and resolve supply issues. Maintain accurate procurement records in the purchasing system. Support stock replenishment and expedite critical components. Collaborate with production, stores, and logistics teams. Assist with supplier evaluation and onboarding. Monitor market trends and pricing. Contribute to continuous improvement of procurement processes. What you ll bring to the role: Procurement or purchasing experience, ideally in manufacturing/engineering. Strong background in requisition, PO, and invoice processing. Good Excel skills and experience with purchasing systems (SAP, Oracle, Dynamics, etc.). Flexible, adaptable, and able to work both remotely and on-site. Excellent communication and organisational skills. Knowledge of logistics or supply chain coordination. Understanding of electronics, batteries, mouldings, or mechanical products. Experience in supplier onboarding and compliance.
Aug 13, 2026
Full time
Buyer £30,000 - £40,000 per annum plus benefits Cwmbran, hybrid, remote. Role overview: Winberry are exclusively partnering with a specialist engineering business based in Cwmbran. This client provides solutions that help customers save time, effort, natural resources, energy, and cost. A brand-new Buyer role has arisen due to increased productivity within the team, offering an exciting opportunity to support procurement activities and contribute to the smooth running of operations. As a Buyer within the procurement team, you will support the processing of requisitions, purchase orders, and invoice matching for the production and stores facility. Working closely with the Supply Chain Manager and internal stakeholders, you will help ensure timely, cost-effective sourcing of goods and services while maintaining supply continuity. Key Responsibilities: Process purchase requisitions, raise POs, and manage order confirmations. Match invoices to POs and resolve supplier/internal discrepancies. Liaise with suppliers to secure on-time deliveries and resolve supply issues. Maintain accurate procurement records in the purchasing system. Support stock replenishment and expedite critical components. Collaborate with production, stores, and logistics teams. Assist with supplier evaluation and onboarding. Monitor market trends and pricing. Contribute to continuous improvement of procurement processes. What you ll bring to the role: Procurement or purchasing experience, ideally in manufacturing/engineering. Strong background in requisition, PO, and invoice processing. Good Excel skills and experience with purchasing systems (SAP, Oracle, Dynamics, etc.). Flexible, adaptable, and able to work both remotely and on-site. Excellent communication and organisational skills. Knowledge of logistics or supply chain coordination. Understanding of electronics, batteries, mouldings, or mechanical products. Experience in supplier onboarding and compliance.
Supply Chain Analyst Location: Blackwood, South Wales Hours: Monday Thursday: 8:00am 5:00pm Friday: 8:00am 1:00pm Hybrid Working: Up to one day per week from home (Fridays) following successful completion of your induction, subject to business needs. Join a Global Manufacturing Business Our client is a leading global supplier of metal castings and counterweights to some of the world's best-known construction equipment manufacturers, including JCB and Caterpillar. With suppliers and customers spanning the UK, Europe, North America and Asia, our international supply chain is both fast-paced and highly complex. We're looking for an analytical, organised and proactive Supply Chain Planner to join our growing Supply Chain team and play a key role in ensuring products move efficiently around the world. If you enjoy working with data, solving problems, building strong relationships and making a real impact within a global business, we'd love to hear from you. The Role Reporting to the Supply Chain Manager, you'll be responsible for planning and coordinating supplier orders to ensure customer demand is met while maintaining optimum stock levels. Using customer forecasts, ERP systems and supplier schedules, you'll create accurate shipping plans, monitor stock movements and work closely with colleagues across the business to keep our global supply chain running smoothly. This is an excellent opportunity to become involved in a variety of projects, including continuous improvement initiatives and the implementation of a new cloud-based ERP system. What You'll Be Doing Produce accurate supplier orders and shipping plans to support customer demand. Analyse customer forecasts and schedules to maintain agreed stock levels. Update and maintain data within the ERP system. Monitor supplier performance and communicate delivery delays and stock risks. Manage stock transfers between company sites. Reconcile supplier shipping plans with ERP data to ensure accuracy. Monitor departmental KPIs and identify opportunities for improvement. Work collaboratively with Production, Sales, Finance and other departments to support business priorities. Coordinate the ordering of samples and phase-out parts. Support Lean Manufacturing initiatives, including leading Kaizen improvement activities within the Supply Chain team. Manage shipping cost reporting and ensure freight costs are accurately recorded. Support the implementation of our new cloud ERP system and contribute to process improvements. Provide additional support to the Supply Chain Manager as required. What We're Looking For We're looking for someone who is naturally organised, enjoys working with data and is confident communicating with colleagues and suppliers across the globe. Essential Experience within a manufacturing, supply chain, logistics or planning environment, or a relevant qualification. Strong analytical and problem-solving skills. Excellent Microsoft Excel skills. High level of numeracy and attention to detail. Excellent organisational and time management skills. Strong communication skills with the confidence to build relationships at all levels. Methodical approach with the ability to prioritise a varied workload. A collaborative team player with a proactive attitude. Desirable Qualification in Supply Chain, International Business, Manufacturing, Export or a related discipline. Experience using ERP or MRP systems. Experience working within an international supply chain. Knowledge of import/export processes. Mandarin language skills would be advantageous due to our international supplier network. Experience supporting Lean Manufacturing or Continuous Improvement projects. Why Join? Our client is proud to offer a supportive working environment where your ideas and contributions make a real difference. You'll have the opportunity to work with global customers, develop your skills and be involved in exciting business improvement projects. Benefits Competitive salary (dependent on experience) Company pension (5% employer contribution) 33 days annual leave including bank holidays Half-day finish every Friday Holiday purchase scheme (buy up to five additional days) Westfield Health scheme Cycle to Work scheme Hybrid working after successful completion of your induction Opportunities for training, development and career progression We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, sexual orientation, religion and many other parts of one s identity. All of our employee s points of view are key to our success, and inclusion is everyone's responsibility.
Aug 12, 2026
Full time
Supply Chain Analyst Location: Blackwood, South Wales Hours: Monday Thursday: 8:00am 5:00pm Friday: 8:00am 1:00pm Hybrid Working: Up to one day per week from home (Fridays) following successful completion of your induction, subject to business needs. Join a Global Manufacturing Business Our client is a leading global supplier of metal castings and counterweights to some of the world's best-known construction equipment manufacturers, including JCB and Caterpillar. With suppliers and customers spanning the UK, Europe, North America and Asia, our international supply chain is both fast-paced and highly complex. We're looking for an analytical, organised and proactive Supply Chain Planner to join our growing Supply Chain team and play a key role in ensuring products move efficiently around the world. If you enjoy working with data, solving problems, building strong relationships and making a real impact within a global business, we'd love to hear from you. The Role Reporting to the Supply Chain Manager, you'll be responsible for planning and coordinating supplier orders to ensure customer demand is met while maintaining optimum stock levels. Using customer forecasts, ERP systems and supplier schedules, you'll create accurate shipping plans, monitor stock movements and work closely with colleagues across the business to keep our global supply chain running smoothly. This is an excellent opportunity to become involved in a variety of projects, including continuous improvement initiatives and the implementation of a new cloud-based ERP system. What You'll Be Doing Produce accurate supplier orders and shipping plans to support customer demand. Analyse customer forecasts and schedules to maintain agreed stock levels. Update and maintain data within the ERP system. Monitor supplier performance and communicate delivery delays and stock risks. Manage stock transfers between company sites. Reconcile supplier shipping plans with ERP data to ensure accuracy. Monitor departmental KPIs and identify opportunities for improvement. Work collaboratively with Production, Sales, Finance and other departments to support business priorities. Coordinate the ordering of samples and phase-out parts. Support Lean Manufacturing initiatives, including leading Kaizen improvement activities within the Supply Chain team. Manage shipping cost reporting and ensure freight costs are accurately recorded. Support the implementation of our new cloud ERP system and contribute to process improvements. Provide additional support to the Supply Chain Manager as required. What We're Looking For We're looking for someone who is naturally organised, enjoys working with data and is confident communicating with colleagues and suppliers across the globe. Essential Experience within a manufacturing, supply chain, logistics or planning environment, or a relevant qualification. Strong analytical and problem-solving skills. Excellent Microsoft Excel skills. High level of numeracy and attention to detail. Excellent organisational and time management skills. Strong communication skills with the confidence to build relationships at all levels. Methodical approach with the ability to prioritise a varied workload. A collaborative team player with a proactive attitude. Desirable Qualification in Supply Chain, International Business, Manufacturing, Export or a related discipline. Experience using ERP or MRP systems. Experience working within an international supply chain. Knowledge of import/export processes. Mandarin language skills would be advantageous due to our international supplier network. Experience supporting Lean Manufacturing or Continuous Improvement projects. Why Join? Our client is proud to offer a supportive working environment where your ideas and contributions make a real difference. You'll have the opportunity to work with global customers, develop your skills and be involved in exciting business improvement projects. Benefits Competitive salary (dependent on experience) Company pension (5% employer contribution) 33 days annual leave including bank holidays Half-day finish every Friday Holiday purchase scheme (buy up to five additional days) Westfield Health scheme Cycle to Work scheme Hybrid working after successful completion of your induction Opportunities for training, development and career progression We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, sexual orientation, religion and many other parts of one s identity. All of our employee s points of view are key to our success, and inclusion is everyone's responsibility.
