KSD SUPPORT SERVICES LIMITED

Job Title: Commercial and Domestic Gas Engineer Location: Maidstone Department: Operations Reports to: Operations manager People Management: Direct reports: none Date: December 2025 About Us: KSD Support Services Ltd is one of the fastest growing, privately owned, building maintenance and facilities management support services companies in the UK. KSD Support Services Ltd are a well-recognized and respected brand in the UK facilities management marketplace, delivering high levels of service to key blue-chip clients. Purpose of the Job: To respond in a prompt and effective manner to carry out installation, maintenance, and repair of gas systems and appliances in residential and commercial properties. You will be Gas Safe registered and have a strong understanding of gas safety regulations and industrys best practices. Key Responsibilities: The primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands. Installation Install, test, and commission domestic and commercial gas appliances (e.g. boilers, heaters, cookers); Install associated pipework, controls, and ventilation systems. Maintenance and Repair Conduct planned preventative maintenance (PPM) and reactive maintenance on gas systems and appliances. Diagnose and repair faults on gas systems including boilers, radiators, hot water systems, and commercial plant rooms. Carry out routine servicing in line with manufacturer specifications and industry standards. Customer Service Liaise professionally with customers and clients, providing clear communication regarding job progress, issues, and outcomes. Maintain a clean and safe working environment in clients homes or business premises. Skills, Knowledge, and Abilities: Essential: Valid Gas Safe Registration (with relevant categories for both domestic and commercial work) Relevant ACS qualifications such as: CCN1, CENWAT, CPA1, or CODNCO1 Proven experience in both domestic and commercial environments Full Clean UK Driving License Strong fault-finding and problem-solving skills. Desirable: NVQ Level 2 or 3 in Plumbing and Heating or equivalent Knowledge of Building Regulations and British Standards Experience with controls and Building Management Systems (BMS). Personal Attributes: Self-motivated with the ability to work independently or as part of a team Have a positive 'can do' attitude Strong communication and interpersonal skills Professional appearance and attitude Good organisational and time management skills. Benefits: Salary: Competitive, dependent on experience Excellent training and development opportunities; Company van and fuel card - business use only; Company branded uniform and PPE; Trade cards; Mobile phone and/or tablet; Paid 30-minute lunch break; 20 days annual leave, plus bank holidays; Workplace Pension contributions 3% employer, 5% employee. JBRP1_UKTJ

Job Title HVAC Engineer Department Operations Location Reading (Berkshire) Reports To Account Director Contract Type Permanent, Full-Time Salary £45,000 - £50,000 per annum (depending on experience) COMPANY OVERVIEW KSD Support Services Ltd is part of the KSD Group, a leading building maintenance and facilities management provider operating across the UK. The company delivers comprehensive FM services to a portfolio of prestigious clients, including major retail, hospitality, and commercial organisations such as Tesco and Stonegate Group. JOB PURPOSE To provide comprehensive HVAC engineering services including installation, maintenance, and repair of heating, ventilation, and air conditioning systems across multiple client sites. The role ensures optimal system performance, client satisfaction, and adherence to health and safety regulations whilst maintaining the highest professional standards. KEY RESPONSIBILITIESTechnical Duties Install and commission HVAC components including pipework, ductwork, and control panels to specification Execute planned preventative maintenance (PPM) programmes on commercial HVAC systems Carry out reactive maintenance, fault diagnosis, and emergency repairs efficiently Conduct quality checks and performance testing to ensure system efficiency and compliance Identify and recommend system improvements or upgrades where appropriate Administrative & Client Management Maintain accurate and comprehensive records including worksheets, materials tracking, and site documentation Build and maintain professional relationships with clients and site personnel Provide technical guidance and advice to clients regarding HVAC systems Ensure all work is completed in accordance with company quality standards and client expectations Health, Safety & Compliance Adhere to all health and safety regulations, company policies, and industry standards at all times Complete risk assessments and method statements where required Maintain F-Gas regulations compliance and maintain accurate records Participate in the on-call rota (1 in 4 weeks) to provide emergency call-out support PERSON SPECIFICATIONEssential Requirements Qualifications: F-Gas Certification (Category I minimum) NVQ Level 2 or 3 in Refrigeration & Air Conditioning (Level 3 preferred) CSCS Card or equivalent construction site safety certification Full clean UK driving licence Experience & Skills: Proven experience in HVAC maintenance and repair Demonstrable fault-finding and diagnostic expertise Ability to work independently with minimal supervision Strong communication skills, both written and verbal Excellent timekeeping and organisational abilities IT proficiency (Microsoft Office Suite including Excel, Outlook, Word) Professional attitude with strong customer service skills Ability to work collaboratively as part of a team Desirable Requirements Previous experience in facilities management or building services environments First Aid at Work certification Asbestos Awareness certificate IPAF certification - Mobile Vertical (3a) and Mobile Boom (3b) PASMA - Mobile Access Tower for Users UKPIA / SPA Petrol Retail Contractors Safety Passport TERMS AND CONDITIONS OF EMPLOYMENTWorking Hours 45 hours per week, Monday to Friday, 08:00 - 18:00. On-call participation required on a 1 in 4 week rota basis. Remuneration & Benefits Salary & Allowances: Annual salary: £45,000 - £50,000 (dependent on experience) On-call standby allowance: £125 per week (when on rota) Enhanced overtime rates for call-outs Regular overtime opportunities at standard rates Company Benefits: Fully equipped company van for business use Fuel card provided Company mobile phone Full uniform and PPE kit supplied Comprehensive training and professional development programmes Support for further qualifications and professional certifications Clear career progression opportunities JBRP1_UKTJ

Job Title: Commercial and Domestic Gas Engineer Location: Bristol/Bath Department: Operations Reports to: Operations manager People Management: Direct reports: none Date: December 2025 About Us: KSD Support Services Ltd is one of the fastest growing, privately owned, building maintenance and facilities management support services companies in the UK. KSD Support Services Ltd are a well-recognized and respected brand in the UK facilities management marketplace, delivering high levels of service to key blue-chip clients. Purpose of the Job: To respond in a prompt and effective manner to carry out installation, maintenance, and repair of gas systems and appliances in residential and commercial properties. You will be Gas Safe registered and have a strong understanding of gas safety regulations and industrys best practices. Key Responsibilities: The primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands. Installation Install, test, and commission domestic and commercial gas appliances (e.g. boilers, heaters, cookers); Install associated pipework, controls, and ventilation systems. Maintenance and Repair Conduct planned preventative maintenance (PPM) and reactive maintenance on gas systems and appliances. Diagnose and repair faults on gas systems including boilers, radiators, hot water systems, and commercial plant rooms. Carry out routine servicing in line with manufacturer specifications and industry standards. Customer Service Liaise professionally with customers and clients, providing clear communication regarding job progress, issues, and outcomes. Maintain a clean and safe working environment in clients homes or business premises. Skills, Knowledge, and Abilities: Essential: Valid Gas Safe Registration (with relevant categories for both domestic and commercial work) Relevant ACS qualifications such as: CCN1, CENWAT, CPA1, or CODNCO1 Proven experience in both domestic and commercial environments Full Clean UK Driving License Strong fault-finding and problem-solving skills. Desirable: NVQ Level 2 or 3 in Plumbing and Heating or equivalent Knowledge of Building Regulations and British Standards Experience with controls and Building Management Systems (BMS). Personal Attributes: Self-motivated with the ability to work independently or as part of a team Have a positive 'can do' attitude Strong communication and interpersonal skills Professional appearance and attitude Good organisational and time management skills. Benefits: Salary: Competitive, dependent on experience Excellent training and development opportunities; Company van and fuel card - business use only; Company branded uniform and PPE; Trade cards; Mobile phone and/or tablet; Paid 30-minute lunch break; 20 days annual leave, plus bank holidays; Workplace Pension contributions 3% employer, 5% employee. JBRP1_UKTJ