The Opportunity This is your chance to build the foundational systems for 'Citi Assist', a Generative AI assistant that will reach every Citi employee globally. You'll join us on the ground floor, becoming a core builder on a high-visibility platform that sets the standard for how a global bank adopts this technology safely and at scale. Here's what makes this role unique: we know that data is the key to building a successful, safe, and scalable generative AI assistant. The difference between a good AI product and a great one isn't just the model-it's the testing, evaluation, and feedback loops that make it better every day. As a data-focused full-stack engineer, you'll help us craft the tools and systems that let us understand how Assist is performing, where it's succeeding, and where it needs to improve. You'll work across the stack, building everything from intuitive dashboards that surface insights to robust backend pipelines that process evaluation data at scale. What You'll Do Build the tools that make Assist great. You'll design and build the testing, evaluation, and feedback systems that help us understand how our AI assistant is performing in the real world. This means creating tools for both our team and our users to provide feedback, analyse interactions, and measure quality. Work with data across the full stack. You'll build data pipelines that collect and process evaluation metrics, create visualisations that surface insights to the team, and design APIs that power our testing infrastructure. You'll be equally comfortable writing SQL queries as you are building React components. Own your features end to end. You'll take responsibility from conception to production. That means understanding the problem we're trying to solve, designing the right solution, building it, and measuring whether it's working. You'll drive your work forward with autonomy while keeping the team aligned. Build with safety and quality in mind. For us, building safe, sound, and compliant systems is non negotiable. You'll help us establish the data practices and evaluation frameworks that ensure Assist meets our high standards for quality, safety, and regulatory compliance. Set the technical direction. As a VP level engineer, we expect you to influence how we approach problems. You'll mentor other engineers, contribute to architectural decisions, and help establish best practices for how we work with data across the platform. Be a great teammate. We expect you to be a leader in our engineering culture. That means offering thoughtful code reviews, unblocking your peers, sharing what you learn, and helping raise the bar for the whole team. We succeed together. What We're Looking For We know that people from underrepresented groups are less likely to apply if they don't meet 100% of the criteria. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Strong experience building and deploying production applications across the full stack Proficiency in multiple languages, including Python and TypeScript/JavaScript (experience with Go or Java is a plus) Deep experience working with data-whether that's building data pipelines, designing analytics systems, or creating data driven products Experience building user facing features with modern frontend frameworks like React, Vue, or Angular Strong SQL skills and experience with relational databases like Postgres Experience building backend services and APIs that handle data at scale Comfort with containerised environments and cloud infrastructure (we use OpenShift/Kubernetes) Strong understanding of CI/CD pipelines, testing frameworks, and automation Experience with data visualisation tools and techniques What Matters Most to Us A data driven mindset. You believe that good data and rigorous evaluation are essential to building great products. You know how to instrument systems to collect the right data and how to turn that data into actionable insights. A solutions first approach. You find the best path to solve the problem, whether that's building new infrastructure, leveraging existing tools, or changing how we think about the problem entirely. You're pragmatic about trade offs. Technical leadership. You have strong opinions, loosely held. You can articulate your technical vision and bring others along with you, but you're also open to being wrong and learning from your peers. A focus on impact. You understand that our goal is to deliver value to users and make Assist better every day. You know when to move fast and when to invest in building things properly. Clear communication and ownership. You take initiative, communicate proactively, and take responsibility for outcomes. You don't wait for permission, but you keep stakeholders informed. A collaborative spirit. You thrive in team environments where you can learn from others and help them grow. You see mentoring and knowledge sharing as part of your role. Bonus Points For Direct experience building evaluation or testing frameworks for AI/ML systems Experience with LLM evaluation techniques, prompt engineering, or AI safety concepts Experience with data pipeline tools like Apache Airflow, Dagster, or similar Experience with analytics platforms, experimentation frameworks, or A/B testing infrastructure Background in data science, analytics engineering, or similar data focused roles' Contributions to open source projects in the data or AI space Experience working in highly regulated environments Our Tech Stack We work with Python, TypeScript, Go, and Java on the backend. Our frontend is built with TypeScript, React, and Next.js. We use Postgres for our database, run everything on Kubernetes (specifically Red Hat OpenShift), and our DevOps setup includes GitHub and CI/CD tools like Tekton and Harness. Our Team and Mission We're the Common Platform Engineering team for GenAI, a central group in the Chief Technology Office. We're a focused agile team that owns our work from idea to production. Our culture is built on a shared belief in engineering craftsmanship, backed by leadership that actually understands what that means. We're on a journey to prove what's possible inside a large organisation, and that means navigating some legacy while building the future. This isn't a role for someone who wants everything to be perfect on day one. It's for an engineer who wants to help us get there, influencing how we solve problems and raising our collective bar. We have a dual mission. First, we're building 'Citi Assist', the GenAI digital assistant for our colleagues. Second, we're providing the platforms and guidance that enable the entire organisation to adopt GenAI safely and effectively. This is not a typical banking job. You'll build foundational technology that has a direct, positive impact on hundreds of thousands of people. You'll have the executive support to tackle big problems and real autonomy to shape our solutions. Most importantly, you'll join a passionate, collaborative team where we all learn from each other and push each other to do our best work. What We'll Provide You This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Visit ourGlobal Benefitspage to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 25, 2026
Full time
The Opportunity This is your chance to build the foundational systems for 'Citi Assist', a Generative AI assistant that will reach every Citi employee globally. You'll join us on the ground floor, becoming a core builder on a high-visibility platform that sets the standard for how a global bank adopts this technology safely and at scale. Here's what makes this role unique: we know that data is the key to building a successful, safe, and scalable generative AI assistant. The difference between a good AI product and a great one isn't just the model-it's the testing, evaluation, and feedback loops that make it better every day. As a data-focused full-stack engineer, you'll help us craft the tools and systems that let us understand how Assist is performing, where it's succeeding, and where it needs to improve. You'll work across the stack, building everything from intuitive dashboards that surface insights to robust backend pipelines that process evaluation data at scale. What You'll Do Build the tools that make Assist great. You'll design and build the testing, evaluation, and feedback systems that help us understand how our AI assistant is performing in the real world. This means creating tools for both our team and our users to provide feedback, analyse interactions, and measure quality. Work with data across the full stack. You'll build data pipelines that collect and process evaluation metrics, create visualisations that surface insights to the team, and design APIs that power our testing infrastructure. You'll be equally comfortable writing SQL queries as you are building React components. Own your features end to end. You'll take responsibility from conception to production. That means understanding the problem we're trying to solve, designing the right solution, building it, and measuring whether it's working. You'll drive your work forward with autonomy while keeping the team aligned. Build with safety and quality in mind. For us, building safe, sound, and compliant systems is non negotiable. You'll help us establish the data practices and evaluation frameworks that ensure Assist meets our high standards for quality, safety, and regulatory compliance. Set the technical direction. As a VP level engineer, we expect you to influence how we approach problems. You'll mentor other engineers, contribute to architectural decisions, and help establish best practices for how we work with data across the platform. Be a great teammate. We expect you to be a leader in our engineering culture. That means offering thoughtful code reviews, unblocking your peers, sharing what you learn, and helping raise the bar for the whole team. We succeed together. What We're Looking For We know that people from underrepresented groups are less likely to apply if they don't meet 100% of the criteria. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Strong experience building and deploying production applications across the full stack Proficiency in multiple languages, including Python and TypeScript/JavaScript (experience with Go or Java is a plus) Deep experience working with data-whether that's building data pipelines, designing analytics systems, or creating data driven products Experience building user facing features with modern frontend frameworks like React, Vue, or Angular Strong SQL skills and experience with relational databases like Postgres Experience building backend services and APIs that handle data at scale Comfort with containerised environments and cloud infrastructure (we use OpenShift/Kubernetes) Strong understanding of CI/CD pipelines, testing frameworks, and automation Experience with data visualisation tools and techniques What Matters Most to Us A data driven mindset. You believe that good data and rigorous evaluation are essential to building great products. You know how to instrument systems to collect the right data and how to turn that data into actionable insights. A solutions first approach. You find the best path to solve the problem, whether that's building new infrastructure, leveraging existing tools, or changing how we think about the problem entirely. You're pragmatic about trade offs. Technical leadership. You have strong opinions, loosely held. You can articulate your technical vision and bring others along with you, but you're also open to being wrong and learning from your peers. A focus on impact. You understand that our goal is to deliver value to users and make Assist better every day. You know when to move fast and when to invest in building things properly. Clear communication and ownership. You take initiative, communicate proactively, and take responsibility for outcomes. You don't wait for permission, but you keep stakeholders informed. A collaborative spirit. You thrive in team environments where you can learn from others and help them grow. You see mentoring and knowledge sharing as part of your role. Bonus Points For Direct experience building evaluation or testing frameworks for AI/ML systems Experience with LLM evaluation techniques, prompt engineering, or AI safety concepts Experience with data pipeline tools like Apache Airflow, Dagster, or similar Experience with analytics platforms, experimentation frameworks, or A/B testing infrastructure Background in data science, analytics engineering, or similar data focused roles' Contributions to open source projects in the data or AI space Experience working in highly regulated environments Our Tech Stack We work with Python, TypeScript, Go, and Java on the backend. Our frontend is built with TypeScript, React, and Next.js. We use Postgres for our database, run everything on Kubernetes (specifically Red Hat OpenShift), and our DevOps setup includes GitHub and CI/CD tools like Tekton and Harness. Our Team and Mission We're the Common Platform Engineering team for GenAI, a central group in the Chief Technology Office. We're a focused agile team that owns our work from idea to production. Our culture is built on a shared belief in engineering craftsmanship, backed by leadership that actually understands what that means. We're on a journey to prove what's possible inside a large organisation, and that means navigating some legacy while building the future. This isn't a role for someone who wants everything to be perfect on day one. It's for an engineer who wants to help us get there, influencing how we solve problems and raising our collective bar. We have a dual mission. First, we're building 'Citi Assist', the GenAI digital assistant for our colleagues. Second, we're providing the platforms and guidance that enable the entire organisation to adopt GenAI safely and effectively. This is not a typical banking job. You'll build foundational technology that has a direct, positive impact on hundreds of thousands of people. You'll have the executive support to tackle big problems and real autonomy to shape our solutions. Most importantly, you'll join a passionate, collaborative team where we all learn from each other and push each other to do our best work. What We'll Provide You This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Visit ourGlobal Benefitspage to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
A leading research organization in AI is seeking a Research Scientist to innovate and develop cutting-edge agent-based AI systems. This role involves designing and conducting experiments, collaborating with top-tier academic partners, and publishing research findings. Candidates should have a PhD in a relevant field and experience with deep learning frameworks. The position offers competitive benefits and a hybrid work model, fostering a collaborative environment for impactful AI solutions.
Feb 25, 2026
Full time
A leading research organization in AI is seeking a Research Scientist to innovate and develop cutting-edge agent-based AI systems. This role involves designing and conducting experiments, collaborating with top-tier academic partners, and publishing research findings. Candidates should have a PhD in a relevant field and experience with deep learning frameworks. The position offers competitive benefits and a hybrid work model, fostering a collaborative environment for impactful AI solutions.
Are you a curious and open-minded individual with an interest in conducting state-of-the-art foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by state-of-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data-driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic partners at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agent coordination. Familiarity with one or more deep learning frameworks (e.g. PyTorch, JAX, TensorFlow, ). Excellent communication skills to report and present research findings and developments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmic solutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty and ambiguity. Preferred qualifications High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, Microsoft Azure, LambdaLabs or Google Cloud. You will enjoy Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills. What's in it for you? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status . click apply for full job details
Feb 25, 2026
Full time
Are you a curious and open-minded individual with an interest in conducting state-of-the-art foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by state-of-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data-driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic partners at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agent coordination. Familiarity with one or more deep learning frameworks (e.g. PyTorch, JAX, TensorFlow, ). Excellent communication skills to report and present research findings and developments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmic solutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty and ambiguity. Preferred qualifications High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, Microsoft Azure, LambdaLabs or Google Cloud. You will enjoy Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills. What's in it for you? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status . click apply for full job details
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 24, 2026
Full time
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform. Ideal candidates should have 5+ years in customer-facing roles and excellent communication skills in English and either French or Italian. Additionally, experience with renewals management is essential. A commitment to customer success and collaboration is required.
Feb 21, 2026
Full time
A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform. Ideal candidates should have 5+ years in customer-facing roles and excellent communication skills in English and either French or Italian. Additionally, experience with renewals management is essential. A commitment to customer success and collaboration is required.
A leading software company in the United Kingdom is seeking an AI Research Scientist to conduct groundbreaking research to enhance design and manufacturing processes. The candidate should hold a Master's or PhD in AI/ML, possess strong skills in Deep Learning and Python, and have a publication track record in relevant fields. Join a collaborative team that innovates through advanced ML solutions and enjoy comprehensive perks, including health insurance and work-life balance initiatives.
Feb 20, 2026
Full time
A leading software company in the United Kingdom is seeking an AI Research Scientist to conduct groundbreaking research to enhance design and manufacturing processes. The candidate should hold a Master's or PhD in AI/ML, possess strong skills in Deep Learning and Python, and have a publication track record in relevant fields. Join a collaborative team that innovates through advanced ML solutions and enjoy comprehensive perks, including health insurance and work-life balance initiatives.
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description The Search and Evaluation (S&E) group actively supports the global Business Development goals by executing on strategic opportunities from academic institutions, biotech/pharma companies and venture firms for potential research collaborations, in-licensing/out-licensing assets, venture investments, and company acquisitions. The group is responsible for leading the global search efforts for assets of high strategic value aligning with the needs of AbbVie Research & Development organization's pipeline goals, and conducting thorough technical due diligence to ensure an in-depth understanding of the science behind each of the opportunities. As a Director of S&E Project Management, your role is to ensure seamless cross functional execution of our Therapeutic Area (TA) aligned strategies in partnership with S&E TA Leads and team. Responsibilities Actively supports the Search and Evaluation lead for all active diligences. Serves as a core member of the Search and Evaluation team and coordinates activities and deliverables. Actively contributes to cross-functional discussions from both a program management and strategic perspective. Leads and coordinates the cross functional diligences with external partners and internal subject matter experts. Proactively identifies, communicates, and manages risks across the deal portfolio. Drives cross functional alignment and structures discussions to enable effective decision making. Monitors and assesses team performance; shares learnings to drive consistency across the portfolio. Ensures smooth navigation of governance processes and effective use of each forum for deal progression. Works closely with S&E operations on all aspects of the external partnering events scheduling. Qualifications Bachelor's or equivalent degree required. Advanced degree (PhD, MBA, PharmD) preferred. Minimum years of experience - 8+ with Bachelor's, 6+ with Master's and 4+ with PhD. 5 7+ years of experience in the pharmaceutical industry in drug development, business development, or related areas. Strong scientific expertise in one or more of AbbVie's key therapeutic areas, should have worked as key scientific member on drug development projects. Experience managing partnering/diligence processes and governance for deal approvals. Strong strategic thinking, leadership, and communication skills. Knowledge of program management practices in business development and Search and Evaluation. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employer remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.
Feb 19, 2026
Full time
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description The Search and Evaluation (S&E) group actively supports the global Business Development goals by executing on strategic opportunities from academic institutions, biotech/pharma companies and venture firms for potential research collaborations, in-licensing/out-licensing assets, venture investments, and company acquisitions. The group is responsible for leading the global search efforts for assets of high strategic value aligning with the needs of AbbVie Research & Development organization's pipeline goals, and conducting thorough technical due diligence to ensure an in-depth understanding of the science behind each of the opportunities. As a Director of S&E Project Management, your role is to ensure seamless cross functional execution of our Therapeutic Area (TA) aligned strategies in partnership with S&E TA Leads and team. Responsibilities Actively supports the Search and Evaluation lead for all active diligences. Serves as a core member of the Search and Evaluation team and coordinates activities and deliverables. Actively contributes to cross-functional discussions from both a program management and strategic perspective. Leads and coordinates the cross functional diligences with external partners and internal subject matter experts. Proactively identifies, communicates, and manages risks across the deal portfolio. Drives cross functional alignment and structures discussions to enable effective decision making. Monitors and assesses team performance; shares learnings to drive consistency across the portfolio. Ensures smooth navigation of governance processes and effective use of each forum for deal progression. Works closely with S&E operations on all aspects of the external partnering events scheduling. Qualifications Bachelor's or equivalent degree required. Advanced degree (PhD, MBA, PharmD) preferred. Minimum years of experience - 8+ with Bachelor's, 6+ with Master's and 4+ with PhD. 5 7+ years of experience in the pharmaceutical industry in drug development, business development, or related areas. Strong scientific expertise in one or more of AbbVie's key therapeutic areas, should have worked as key scientific member on drug development projects. Experience managing partnering/diligence processes and governance for deal approvals. Strong strategic thinking, leadership, and communication skills. Knowledge of program management practices in business development and Search and Evaluation. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employer remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.
A leading global biopharmaceutical company is looking for a Director of S&E Project Management in Cambridge, UK. This role involves executing strategic opportunities and leading cross-functional diligence. Candidates should have extensive experience in the pharmaceutical industry, with strong scientific expertise and leadership skills. The company offers a comprehensive benefits package. This is a chance to make a meaningful impact in drug development within a collaborative environment.
Feb 19, 2026
Full time
A leading global biopharmaceutical company is looking for a Director of S&E Project Management in Cambridge, UK. This role involves executing strategic opportunities and leading cross-functional diligence. Candidates should have extensive experience in the pharmaceutical industry, with strong scientific expertise and leadership skills. The company offers a comprehensive benefits package. This is a chance to make a meaningful impact in drug development within a collaborative environment.
A leading pharmaceutical company is seeking a field-based professional in Manchester for a role focused on executing brand strategy and managing sales performance. Ideal candidates will have a strong background in pharmaceutical sales or health sciences, and a proven ability to build relationships with healthcare providers. Responsibilities include delivering sales objectives, customer engagement, and developing market insights. A bachelor's degree or equivalent experience is preferred. Attractive compensation and benefits package included.
Feb 19, 2026
Full time
A leading pharmaceutical company is seeking a field-based professional in Manchester for a role focused on executing brand strategy and managing sales performance. Ideal candidates will have a strong background in pharmaceutical sales or health sciences, and a proven ability to build relationships with healthcare providers. Responsibilities include delivering sales objectives, customer engagement, and developing market insights. A bachelor's degree or equivalent experience is preferred. Attractive compensation and benefits package included.
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. This geography covers: Worcester, Cambridge, Fitchburg, Manchester, NH, Concord, NH, Keene, NH Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. Responsibilities Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives. Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call. Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Differentiate AbbVie's value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance. Qualifications Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Provides impact with ideas for the larger organization and anticipates and responds to changes. Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies. Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries). An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Valid driver's license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Key Stakeholders External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefit that are allocable to a particular employee remains in the Company's sole and absolute discretion, unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. Equal Opportunity AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit Reasonable Accommodations US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.
Feb 19, 2026
Full time
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. This geography covers: Worcester, Cambridge, Fitchburg, Manchester, NH, Concord, NH, Keene, NH Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. Responsibilities Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives. Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call. Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Differentiate AbbVie's value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance. Qualifications Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Provides impact with ideas for the larger organization and anticipates and responds to changes. Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies. Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries). An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Valid driver's license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Key Stakeholders External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefit that are allocable to a particular employee remains in the Company's sole and absolute discretion, unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. Equal Opportunity AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit Reasonable Accommodations US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.