Career Choices Dewis Gyrfa Ltd

A leading food production company in the UK is seeking a Head of Counters Operations to manage the Counters business across several locations including London. The role encompasses delivering P&L, managing costs, and enhancing operational standards. The ideal candidate has industry experience in food production, strong leadership skills, and a proven record in commercial growth. Benefits include an attractive salary, car allowance, and private medical insurance. This position is full-time and permanent.

Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. Additional Courses and Requirements Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Coverage for Ad Hoc Duties, Holidays and Sickness Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable or ability to obtain with assistance Driving Licence Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

A leading recruitment firm in Crewe is seeking a Branch Manager to lead and inspire a talented team. This role requires proven leadership and a passion for recruitment, offering a competitive salary of up to £41,000 basic with £49,000 OTE in the first year. Benefits include a company car or allowance, private healthcare, and extensive training. Join a supportive, employee-owned business focused on growth and success.

A leading food production company in the UK is seeking a Head of Counters Operations to manage the Counters business across several locations including London. The role encompasses delivering P&L, managing costs, and enhancing operational standards. The ideal candidate has industry experience in food production, strong leadership skills, and a proven record in commercial growth. Benefits include an attractive salary, car allowance, and private medical insurance. This position is full-time and permanent.

This is you: a self-starter, with great communication & sales skills, a persuasive 'people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trainedup to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework Giving persuasive business development pitches to convert quotes to sales Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate Working with customers to meet their unique requirements and get the job right first time, every time. What we're looking for You'll need to be self-motivated and confident communicating with a variety of customers at a senior level. You'll be: Proactive and results-driven Flexible towards varied workloads and working hours Able to provide a consistently high level of customer service Ideally experienced within Home Improvements (or similar) A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off the more you put in, the more you get out With OTE of £75k-100k (with uncapped earning potential), you'll also enjoy amazing bonuses holidays, weekends away, tickets to sports events, and a full support package. You'll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the ' best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

A government department in the United Kingdom is seeking a Trainee Legal Adviser to join its team in Wales. The role is essential for supporting the justice system, where the successful candidate will provide legal advice to magistrates and assist in court proceedings. The position requires excellent communication skills and an academic background in law or legal studies. Candidates should be prepared for interviews and gain practical insights through court observations. This is a full-time, permanent position with a competitive salary.

Shop Supervisor Sue Ryder Charity shop, 23, 24 High St, Royal Wootton Bassett, Swindon SN4 7AA 7.5 Hours per week over 7 days £12.36 per hour rewards & Benefits Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We have a much-loved presence on high streets across the country with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you'll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off. Our team has given the Wootton Bassett shop a very much community based feel, getting to know many of our regular customers by name, and always happy to welcome new shoppers. The shop is situated about mid-way in the Royal Wootton Bassett High Street, not far from the Co-op on the opposite side. Do you have retail experience with excellent customer service skills? Would you love to use your retail knowledge and experience for an important cause? If so come, assist, and support our Shop Manager to run our Wootton Bassett shop and contribute to the work we do across Sue Ryder As our new Shop Supervisor, you will have retail experience with the commercial awareness to deliver sales. You'll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration. Other responsibilities include: As Shop Supervisor you will be using your skills and retail experience to help drive business, push sales, and achieve targets. Help to lead a team to deliver great customer service to our donors and customers. Work with the local community to generate sufficient donated stock to drive sales. Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance. Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority. Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times. Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives. Help to manage an effective stock process through the Epos operation. Customer Service Experience Previous supervisory Experience Cash Handling/Till work Basic IT skills (emails/instant messaging/video calls) Organisational Skills Lone working experience Desirable Criteria High street retail/leisure/hospitality background KPI and target experience Charity retail Health & Safety knowledge Team Player Key holder/opening/closing Merchandising/Stock rotation Competitive Benefits Package - 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time) Company pension scheme Staff discount with thousands of retailers Refer a Friend scheme - £250 payment and lots more. Please visit our careers website for the full list. Closing date: 5th March Interview date: 19th March If you want more than just a job, we want you. Join the team and be there when it matters. Our commitment to equity, diversity and inclusion At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. As a Disability Confident Committed employer, we're proud to support the 'Offer an Interview' scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. Accessibility Info The store is all on one level, but dose have a cellar that will need to be able to use the steps down as has storage area as well as electric meter and water meter. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support. If you require support to compete an application or participate fully in the interview process, please email recruitmentsueryder.org. For more information on our Equity, Diversity and Inclusion work, please visit: Join us in creating a culture where everyone feels respected, valued, and able to thrive. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

A public sector organization in Warrington seeks an experienced Executive Officer for a full-time temporary role. You will provide direct support to the Programme Director and Deputy Director, manage multiple workstreams, and organize meetings efficiently. Ideal candidates will have excellent organizational and diary management skills, with experience in Outlook. This position offers weekly pay, holidays, and a pension scheme, accessible by public transport.

14911 - Trainee Legal Adviser (Crime) - Wales Employer: Ministry of Justice Location: Pay: £35,335 to £37,847 per year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 20/03/2026 About this job Proud to serve. Proud to keep justice going The role of the legal adviser is vital to the smooth running of HM Courts and Tribunals Service (HMCTS) and is a highly rewarding position within our organisation. You'll be surrounded by learning opportunities every day, so if you have a passion for law, this could be the right role for you. About us Our work at HMCTS is vitally important to the smooth running of a fair, accessible and efficient justice system, as we are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Right now, we're looking for trainee legal advisers to join our exceptional legal team and develop the skills to provide magistrates with advice on points of law, practice and procedure, and assist with the formulation and drafting of the reasons behind their judgments Important: It is essential in understanding the unique nature of this role that prospective applicants visit a Magistrates' Court to observe court proceedings before the interview stage of the process- if successful in reaching that stage. Candidates are encouraged to plan ahead because the time period between confirmation and date of interview may be limited and interviews may not proceed if an observation has not been made. The observation provides valuable insight into the duties of a Trainee Legal Adviser and offers a practical understanding of the courtroom environment, as well as the various roles and responsibilities involved. Those who have undertaken this experience often report increased confidence and motivation to excel in the role. About You You're an excellent communicator with the ability to inspire confidence in everyone you work with and the self-assurance to speak in court. You've passed the academic stage of qualification to become a solicitor in England or Wales, or you're a graduate member of the Chartered Institute of Legal Executives. You're enthusiastic about the responsibility that comes with being on the front line of the justice system. And now you're ready to take your career to the next level and make a positive difference to society and the communities we live in.

Senior Quality Manager The Christie NHS Foundation Trust Employer: The Christie NHS Foundation Trust Location: Manchester, M20 4BX Pay: Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 18/03/2026 About this job We are seeking an exceptional Senior Quality Manager to lead and drive the quality, governance and regulatory agenda across the Haematology and Teenage & Young Adult (TYA) Directorate at The Christie. This is a high profile, strategic role responsible for ensuring full compliance with JACIE, CQC, HTA and wider NHS quality standards, while supporting continuous improvement across all haematology and transplant services. The post holder will work in close collaboration with the senior management team, clinical leaders and operational teams to maintain excellence across our transplant programme and wider haematology services. This is an exciting opportunity for an experienced quality professional to influence patient outcomes, lead quality strategy, and strengthen a culture of safety and continuous improvement. As the Senior Quality Manager, you will: Quality Management Act as the lead quality specialist within Haematology, exercising significant discretion in applying local, national and international standards. Develop, implement and maintain quality systems, policies and SOPs aligned to JACIE, CQC, HTA and other regulatory bodies. Provide expert regulatory and QA advice to teams, translating complex legislation into practical application. Lead the development and delivery of the Quality Assurance (QA) Strategy and Quality Improvement Programme (QIP). Oversee a robust document management system ensuring full compliance, version control and readiness for audit. Deputise as Chair for the Quality Management Group when required. Hold line management responsibility for Quality and Data Officers, and act as delegated budget holder. The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. DUTIES AND RESPONSIBILITIES 1.0 Quality Management 1.1 The post holder will be the lead quality specialist within haematology, and as such will have significant discretion and freedom to act within the confines of local, national and international accepted standards. 1.2 To develop, implement and maintain appropriate quality systems, policies and standard operating procedures to assure that the quality and compliance of practice in relation to JACIE, CQC, HTA and other relevant regularity bodies. This will involve the interpretation of current and emerging complex national and international legislation and regulations and ensuring that haematology policies and procedures include the relevant current regulatory/ legal guidance. 1.3 Work in collaboration with senior team members to ensure systems to ensure the quality and conduct of haematology and transplant activity is integrated and is aligned with any internal and relevant external organisation systems and practices. 1.4 Responsible for the development and implementation of a Quality Assurance (QA) strategy and quality improvement programme (QIP) in conjunction with the improvement and operational manager to ensure that the department maintains a system of continuous quality improvement that meets the requirements of evolving legislation. 1.5 Provide specialised QA and regulatory advice and support to the operational teams, on the application of and adherence to quality processes, this will include interpreting the different requirements of each party and differing highly complex legislation. Providing a coherent unified response. 1.6 Responsible for the development, implementation and maintenance of a document management system, ensuring policies, Standard Operating Procedures (SOPs) are updated and controlled according to regulatory requirements; including: ensuring SOPs are current, appropriately tracked with version control, authorised and available for audit/ inspection as appropriate and are effectively communicated. 1.7 The post holder will also have line management responsibilities and be a delegated budget holder for the improvements and operations manager. 1.8 The post holder will be a leading member of the quality management group including deputising as Chair for the Transplant Director when required. 2.0 Assurance and Compliance 2.1 Develop, implement and monitor systems to ensure regulatory compliance with JACIE and other relevant regulatory bodies, developing QA procedures to support the clinical practice. 2.2 Be responsible for the development and implementation of the risk programme in conjunction with the senior management team. 2.3 Lead in the planning of specified internal programmes for system review/ audit. 2.4 Initiate, develop and evaluate action plans and make recommendation for adjustment to agreed programmes based on emerging risk/quality intelligence sources. 2.5 Responsible for the organisation and conduct of mock inspections within the clinical areas, in order to check that services and staff are prepared for regulatory inspection and that individual staff members are aware of their research governance responsibilities. 2.6 Host external audits and inspections within haematology and the directorate providing support to other areas as necessary. 2.7 In collaboration with the transplant director, lead the preparation for mandatory regulatory inspections (e.g. JACIE). 2.8 In collaboration with the transplant director, lead the coordination and liaison with regulatory agencies during mandatory inspections, accompanying the inspectors, responding promptly to requests for information and ensuring that designated staff are available for interview as required. 2.9 Responsible for implementation of any inspection findings, taking responsibility for coordinating remedial action, ensuring completion of tasks and attainment of requisite regulatory standards. 2.10 Report on the outcome of quality system audit / reviews, ensuring there is appropriate escalation where necessary. 2.11 Work with stakeholders to scrutinise and provide expert advice and guidance on remedial, corrective and preventive actions (CAPA) in response to incidents, audit, inspection and monitoring findings. 2.12 Facilitate the assessment of root causes to prevent reoccurrence. 2.13 Support the clinical teams to deliver significant improvements in patient care for the directorate. 2.14 Examine data systematically through ongoing monitoring, evaluation and improvement activities. 2.15 Monitor patient satisfaction on an on going basis through the formulation of patient surveys. 2.16 Undertake validation studies on significant processes and/or equipment used in the transplant programme, present findings and recommendations. 3.0 Risk Management, incident investigation and complaints management 3.1 To be risk lead for the directorate. 3.2 To liaise with senior managers within the directorate to produce a specific Risk Register. 3.3 Provide guidance on incident management to all relevant staff as necessary, ensuring incidents are investigated appropriately and in a timely manner. 3.4 In conjunction with the clinical services manager lead on the investigation into grade 3 and serious incidents ensuring accurate record of events and high quality action plans are developed in a timely manner and improvements to process, policy and practice take place. 3.5 Ensure the director is fully compliant with the duty of candour requirements. 3.6 In conjunction with the clinical services manager and clinical director foster a culture of reporting and investigating incidents as per trust policy. 3.7 Responsible for co ordinating complaints and concerns in conjunction with the PALS team. 4.0 Managerial 4.1 Line management responsibilities for quality staff within the directorate including recruitment and selection and appraisals. 4.2 Provide a presence in all areas involved in quality improvement and deploy communication, engagement and influencing skills to convey complex and potentially contentious information to a variety of stakeholders in both formal and informal settings. 4.3 External and internal representation of the directorate in specialist forums or consultative groups relating to quality, risk and compliance. 4.4 Develop and deliver a sustainable culture and environment that promotes effective collaboration and the achievement of continuous improvement by maintaining commitment to the goals and aims of the quality strategy and quality objectives. 4 . click apply for full job details

A community-focused housing organization is looking for a Junior Housing Management Solicitor to join their Legal Services team in Liverpool. This hybrid role involves managing cases, preparing for court, and delivering legal advice to support housing operations. Ideal candidates will have a Law degree and experience in housing management legal work, with opportunities for development available. The position also includes building relationships across teams and contributing to the organization's mission of supporting communities.

£25.00 to £32.70 per hour, Pay Rates: PAYE: £25.00 per hour Umbrella/Ltd: £32.70 per hour Contract Type: Contract Hours: Full time Disability Confident: No Closing Date: 22/03/2026 About this job Neway International are seeking a Senior Project Manager to join our client based with Cardiff Council. Location: County Hall Hours: 37 hours per week (09:00-17:00) Start Date: 13 April 2026 End Date: 31 March 2027 Pay Rates: PAYE: £25.00 per hour Umbrella/Ltd: £32.70 per hour About the Client Cardiff Council's Resources Directorate is preparing for the implementation of a major Enterprise Resource Planning (ERP) solution scheduled to go live in April 2028. The programme will modernise and integrate core business systems across the organisation. The Council is committed to delivering a well governed, well resourced and strategically aligned programme that supports long term organisational improvement. The Role The Senior Project Manager will lead and deliver ICT projects that form part of the wider ERP Programme. Working within a complex, high profile transformation environment, the postholder will manage project teams, ensure strong governance, maintain robust project plans and drive delivery against key milestones. The role requires excellent stakeholder engagement, risk management and communication skills to support successful programme outcomes. Responsibilities Manage, develop and motivate a project management team to deliver ICT projects within the ERP Programme Ensure project governance is in place, enabling timely and appropriate decision making in line with organisational delegations Provide clear project updates, advice and information to the Programme Board, Programme Manager and Chief Officers Develop, monitor and maintain detailed project plans, identifying critical paths and resource requirements Guide and manage teams to deliver against agreed plans, ensuring alignment with programme objectives Build effective relationships with stakeholders and project sponsors to support delivery Communicate project progress, risks and outcomes clearly and professionally Identify, assess and manage project risks, ensuring full understanding across stakeholders Manage issues proactively and problem solve to overcome barriers to project success Qualifications Proven experience delivering complex ICT or transformation projects within large organisations Strong project leadership skills, including team management and motivation Demonstrable experience of project governance, reporting and decision making frameworks Ability to develop and maintain detailed project plans and manage critical paths Excellent stakeholder engagement and communication skills Strong risk, issue and dependency management capability Ability to work collaboratively and influence at senior levels Professional, organised and solutions focused approach Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

About the job National Highways have an excellent opportunity for a Senior Planner to join our central team. The Senior Planner will report to the Portfolio Office Team Leader in delivering excellence in central reporting and consistency across all programmes and schemes. You will also be responsible for embedding the programme planning strategy and associated management processes, tools and documentation, driving measurable improvements in planning and scheduling across National Highways. Provide specialist support to regional teams (e.g. Project Managers, Planners, etc.) to document and maintain programme delivery plans and schedules, tracking and monitoring in year delivery against planned budgets, timescales and quality. Compile yearly scheme programmes for the Operations Portfolio Office to serve as the cornerstone of delivering in year and future year targets, supporting the team in working towards and maintaining a "one programme" approach. Ensure regional delivery plans are version controlled, consistently structured, and maintained in line with agreed Operations standards and wider national requirements. Ensure regional project programmes and schedules are produced to a standard of quality, logic, format, and content that allows for accurate and robust interrogation. Develop and maintain centralised reporting processes to ensure planning data is easily accessible and delivers meaningful insights that inform effective decision making. About you Skilled and experienced in project and programme management methodologies and techniques, with a proven track record in complex operational environments. Strong understanding of planning theory and collaborative planning techniques, supported by solid data literacy and a good working knowledge of Excel, with experience in using analysis and modelling to identify issues and drive improvement. Proficient in scheduling tools and systems, particularly Primavera P6, able to capture, interpret, and analyse schedule data at both project and programme levels. Proven ability to manage, engage, and influence multiple stakeholders to achieve positive outcomes. Able to train, mentor, and coach others to support their personal and professional development. About us Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A roads that we manage. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Overview Head of Customer Service - 3 month Fixed Term Contract A regional house builder have a temporary requirement for a Head of Customer Service to join their customer care team to support remedial works on new build housing developments in the Northwest area for a 3-month period. Responsibilities Responsible for ensuring defects are attended to in a reasonable timescale Promote client interface e.g. Building Housing Managers and Maintenance Managers relationships Promote a culture of cost control and recovery on site through specification of works and adherence to contract charge procedures Be an ambassador for the company and attend appropriate corporate and handover events Develop new ideas to improve the quality of build and after sales service Plan, prioritise and organise workloads on a daily basis Conduct handovers (developing a demonstration role), pre-sale and 12 month close of defects inspections on shared ownership and outright sale products Specify remedial works, allocate appropriate subcontractors and supervise this up to completion Maintain accurate audit trails and ensure documentation is filed in an organised manner Assess performance and work quality of subcontractors, and report issues to the Customer Care Manager Ensure improvement in customer satisfaction ratings Ensuring compliance at all times with Health and Safety procedures Qualifications Ability to think strategically and coordinate complicated work programmes Demonstrate excellent interpersonal skills in dealing with internal and external customers Confident and able to demonstrate excellent negotiation skills Ability to communicate at all levels Must be able to stay calm, professional, efficient and display patience when dealing directly with customer complaints Recognise the importance of customer service and meet the standards required when dealing with both internal and external customers Ability to run, organise and prioritise - paying attention to detail in a methodical manner Good technical knowledge of various trades, including electrical, plumbing, and specific understanding of defects and specification of remedial works Able to evaluate and assess technical and commercial issues and make informed decisions Self-motivated, working as part of a team under own initiative This will be a 3 month fixed term contract In return for your skills the company are offering a competitive salary and company benefits including a pension scheme, 26 days holidays + bank holidays, 9-5pm (37.5 hours per week), free parking. If you are interested in the Head of Customer Service please apply via the link provided.

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values . Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

A community-focused educational trust in the United Kingdom is looking for a dedicated Attendance Officer to champion attendance across schools. This role involves monitoring pupil attendance, building supportive relationships, and contributing to safeguarding practices. The ideal candidate is proactive, compassionate, and possesses strong communication skills. This position offers opportunities for professional development, a supportive environment, and a chance to make a difference in children's lives. Application through MyNewTerm is required.

£35,000.00 to £45,000.00 per year, £35000.00 - £45000.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 07/03/2026 About this job Human Resources & Workforce Management Lead all HR activity across the practice, including recruitment, contracts, induction and staff retention Manage recruitment processes from advertising through to onboarding, ensuring compliance with employment legislation Develop and maintain job descriptions and person specifications for all staff roles Support line managers with annual leave, sickness absence, and other leave arrangements Lead on mandatory training, ensuring compliance with NHS requirements Support the practice in all HR matters, in conjunction with the retained HR consultant, who provides expert advice and professional guidance. Quality Assurance, Governance & Compliance Lead on quality assurance and continuous improvement across the practice Ensure compliance with CQC standards, NHS policies, GDPR, and contractual requirements Prepare for and support CQC inspections, audits, and external reviews Develop, review, and implement practice policies and procedures Oversee health and safety systems, risk assessments, and statutory compliance Manage complaints handling Monitor patient feedback (FFT, GP Patient Survey, complaints) and support service improvement initiatives Develop and embed a simple, effective quality management system Leadership & Collaboration Work closely with the GP partners on governance and quality Collaborate with the finance, operations, and reception managers to ensure joined-up management Support a culture of openness, accountability, and continuous improvement Undertake other reasonable duties appropriate to the role Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Overview Job purpose To lead and coordinate the Organisation's quality governance, assurance and compliance activity across multiple services, ensuring robust systems for audit delivery, regulatory and commissioner readiness, policy/document control, risk and incident governance, and performance assurance reporting. The postholder will ensure evidence-based compliance with the NHS Standard Contract service conditions and CQC-aligned expectations, supporting safe, effective and well-led care. Key responsibilities Governance, assurance and regulatory compliance: Lead day-to-day delivery of quality governance systems, ensuring structured oversight of compliance requirements, evidence collation and reporting cycles across services. Organisational readiness: Maintain organisational readiness for external scrutiny by ensuring governance artefacts are current, complete, traceable and accessible. Support the Chief Quality & Governance Officer: with assurance reporting, action tracking and governance development activity. External inspection and accreditation readiness Coordinate preparation and evidence portfolios for external inspection and accreditation activity e.g., CQC and other relevant frameworks/standards as applicable to services. Maintain inspection readiness trackers, action logs and evidence sets, ensuring timely closure of actions with clear audit trails. Support service leads during visits/reviews, including briefings, evidence retrieval and follow-up action coordination. Audit programme and quality improvement Coordinate and deliver the internal audit programme across services, ensuring audits are scoped, scheduled and completed to deadline using standardised tools/templates. Ensure audit findings translate into SMART actions, tracked to completion with evidence-based closure and measurable improvement. Support continuous improvement by promoting learning, standardisation and effective governance routines across teams. Policy management and document control Support policy procedure review cycles, including version control, approvals, distribution and staff accessibility. Maintain document control structures, ensuring consistent naming conventions, traceability and governance sign-off routes. Support staff to use current versions of documents and retire superseded content in a controlled way. Contract and commissioner compliance Coordinate evidence-based compliance with relevant NHS Standard Contract service conditions and commissioner requirements. Maintain compliance trackers showing required frequencies, evidence sources, owners and submission history (audit trail). Support preparation of commissioner assurance documentation, ensuring accuracy, timeliness and consistency. Performance, reporting and data assurance Collate and analyse quality/performance data KPIs, audits, incidents, complaints themes, action plan status for governance forums and external reporting. Support development and maintenance of dashboards and reporting outputs in collaboration with operational/data teams, ensuring data is interpreted within a governance context. Escalate emerging risks, deteriorating trends or non-compliance to the Chief Quality & Governance Officer with clear narrative and recommended actions. Risk, incidents, complaints and learning Support effective incident, complaint and feedback governance, including logging oversight, investigation support, thematic reviews and tracking learning/actions to closure. Contribute to risk management processes (risk registers, risk assessments), ensuring mitigation actions are tracked and evidenced. Promote a just culture and learning approach to safety and quality improvement. Training, engagement and stakeholder working Build effective working relationships with clinical leads, operational managers and corporate support functions to enable sustained compliance. Represent the Quality & Governance function at internal meetings and, where appropriate, external stakeholder discussions. Professional and organisational responsibilities Maintain confidentiality and comply with information governance requirements GDPR and organisational IG policies, ensuring secure handling and appropriate access controls for governance evidence. Maintain up-to-date knowledge of relevant quality, governance and assurance frameworks applicable to independent community providers. Undertake other duties consistent with the post as required to support organisational priorities. Personal and Professional Development Maintain an awareness of the latest best practice thinking and service delivery. Participate in personal objective setting and reviews that are in line with the Strategic Objectives, including the creation of personal development plans. Attend mandatory and statutory training as required by the Organisation; attend relevant education, training and study days as required. Other Role-Specific Duties To be a full member of the Organisation's management team and participate in key decision making. The postholder will be expected to promote and demonstrate the Organisation's values and behaviours at all times. Carry out any other reasonable duties commensurate with the role as the needs of the service require. The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the Organisation. Compliance and governance culture Confidentiality: In the course of your employment you will have access to confidential information relating to the Organisation's business. Exercise due caution in the use of such information and should not act prejudicial to the organisation's interests. Information which may be included in the category which requires extra consideration covers both access and to the general business of the organisation and information regarding individuals. If you are in any doubt regarding the use of information in the pursuit of your duties, you should seek advice from your manager before communicating such information to any third party. Data Protection: Beacon Medical Services Group is registered under the Data Protection Act 1998. You must not, at any time, use the personal data held by the organisation for a purpose not described in the Register entry or disclose such data to a third party. If you are in any doubt regarding what you should or should not do in connection with the Data Protection Act and General Data Protection Regulations then you must contact your line manager or appropriate senior lead at the time. Health and Safety: Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974) to maintain a healthy and safe working environment for both staff and visitors. Employees also have a duty to observe obligation under the organisation safety policies, and to maintain awareness of safe practices and assessment of risk. Equality and Diversity: The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include acting in a way that recognises the importance of peoples' rights, respecting privacy, dignity, needs and beliefs of patients, carers and colleagues, and being welcoming and non-judgemental. Safeguarding: Support the Safeguarding Lead across the Organisation, ensuring compliance with safeguarding processes. Note: Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Salary: £47,810.00 to £54,710.00 per year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 21/03/2026 About this job Why join Somerset NHS FT? Work within a supportive, expanding research department at a Trust committed to innovation and high quality research. Play a central role in shaping QA systems and governance for a growing research portfolio. Opportunities for ongoing development and specialist training in research quality and governance. Be part of a collaborative, motivated team advancing research that directly benefits patients across Somerset. For an informal discussion about the role, please contact: Flo Cullen, flo.cullensomersetft.nhs.uk . Please refer to the job description for further details on the role. When completing your application please make sure to tell us how your experience and skills fit the person specification. Responsibilities Shape QA systems and governance for a growing research portfolio. Contribute to ongoing development and specialist training in research quality and governance. Be part of a collaborative, motivated team advancing research that benefits patients across Somerset. Engage with the broader research function to support high quality research practices. Qualifications Experience and skills that fit the person specification. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

A National Health Service organization in Worcester is seeking a dedicated consultant to provide high quality clinical care within multi-disciplinary teams. The successful candidate will deliver a clinical service to patients of the Worcestershire Acute Hospitals NHS Trust, attend urgent consultations, and support the A&E department as needed. Responsibilities include attending multi-disciplinary meetings and participating in the on-call rota, ensuring timely care for patients. A solid commitment to patient welfare and effective collaboration is expected.