As Community Fundraising Officer you will play a vital role in generating income to support the work of this inspiring Hospice. With a specific focus on the Barking & Dagenham area, you will be responsible for developing relationships with individuals, community groups, schools, faith groups and volunteers to inspire and maximise fundraising opportunities within the community. This is a hybrid role based on the Essex border with East London. The Charity A warm and welcoming hospice, dedicated to providing care for those who have been diagnosed with a serious illness. You would be joining a welcoming team at an ambitious and motivated organisation, known for promoting equality, diversity and inclusion offering flexibility, competitive salaries and an excellent working environment. The Role Deliver and grow community fundraising activity Act as the first point of contact for community supporters Proactively identify and develop new fundraising opportunities Support individuals and groups undertaking third party fundraising activities Recruit, train, and support community fundraising volunteers The Candidate Demonstrable Community Fundraising experience Experience of effective time management and prioritising conflicting workloads Experience of working with volunteers IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Apr 25, 2026
Full time
As Community Fundraising Officer you will play a vital role in generating income to support the work of this inspiring Hospice. With a specific focus on the Barking & Dagenham area, you will be responsible for developing relationships with individuals, community groups, schools, faith groups and volunteers to inspire and maximise fundraising opportunities within the community. This is a hybrid role based on the Essex border with East London. The Charity A warm and welcoming hospice, dedicated to providing care for those who have been diagnosed with a serious illness. You would be joining a welcoming team at an ambitious and motivated organisation, known for promoting equality, diversity and inclusion offering flexibility, competitive salaries and an excellent working environment. The Role Deliver and grow community fundraising activity Act as the first point of contact for community supporters Proactively identify and develop new fundraising opportunities Support individuals and groups undertaking third party fundraising activities Recruit, train, and support community fundraising volunteers The Candidate Demonstrable Community Fundraising experience Experience of effective time management and prioritising conflicting workloads Experience of working with volunteers IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a Community Lead to be responsible for developing relationships with individuals, community groups, schools, faith groups and volunteers to inspire and maximise fundraising opportunities within the community. This is a hybrid role based on the Essex border with East London. The Charity A warm and welcoming hospice, dedicated to providing care for those who have been diagnosed with a serious illness. You would be joining a welcoming team at an ambitious and motivated organisation, known for promoting equality, diversity and inclusion offering flexibility, competitive salaries and an excellent working environment. The Role Deliver and grow community fundraising activity within the area. Act as the first point of contact for community supporters, providing excellent stewardship, guidance, and encouragement. Proactively identify and develop new fundraising opportunities across the regional area. Promote and deliver hospice-led community fundraising events and initiatives (e.g. coffee mornings, fun runs, fayres, in-memory activities). Work closely with other Community Officers, sharing insights and experiences to improve the overall community fundraising team. Recruit, train, and support community fundraising volunteers. The Candidate Demonstrable Community Fundraising experience Experience of line management, providing leadership and guidance to teams. Demonstrable experience of building effective relationships with supporters, resulting in sustainable income Experience of analysing fundraising activity providing actionable insight to future activity for themselves and those they manage. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Apr 25, 2026
Full time
We are looking for a Community Lead to be responsible for developing relationships with individuals, community groups, schools, faith groups and volunteers to inspire and maximise fundraising opportunities within the community. This is a hybrid role based on the Essex border with East London. The Charity A warm and welcoming hospice, dedicated to providing care for those who have been diagnosed with a serious illness. You would be joining a welcoming team at an ambitious and motivated organisation, known for promoting equality, diversity and inclusion offering flexibility, competitive salaries and an excellent working environment. The Role Deliver and grow community fundraising activity within the area. Act as the first point of contact for community supporters, providing excellent stewardship, guidance, and encouragement. Proactively identify and develop new fundraising opportunities across the regional area. Promote and deliver hospice-led community fundraising events and initiatives (e.g. coffee mornings, fun runs, fayres, in-memory activities). Work closely with other Community Officers, sharing insights and experiences to improve the overall community fundraising team. Recruit, train, and support community fundraising volunteers. The Candidate Demonstrable Community Fundraising experience Experience of line management, providing leadership and guidance to teams. Demonstrable experience of building effective relationships with supporters, resulting in sustainable income Experience of analysing fundraising activity providing actionable insight to future activity for themselves and those they manage. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a Regional Fundraiser to deliver locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement. This is a Hybrid role with 3 days a week in the West Berkshire. The Charity An enthusiastic and collaborative local hospice, dedicated to supporting people through the most difficult times of their lives. You would be be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Structured induction programme and learning and development opportunities. The Role Work closely with the Regional Fundraising Team Manager and colleagues, contributing to planning, delivery and mitigation across key income streams. Work with national leads (corporate, in memory, events, legacies) and Regional Fundraising leads (major donors, volunteer-led). Be an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams. Ensure excellent supporter stewardship, accurate data management and compliant fundraising practice. The Candidate Experience of successfully delivering activity in line with fundraising strategy. Experience of delivering net income, ideally from income streams including corporate, in memory, events (third-party and staff led) high value (5k+), community groups and volunteer-led activity. Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income. Experience of using a fundraising CRM to manage activity. Driving licence preferable. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Apr 24, 2026
Full time
We are looking for a Regional Fundraiser to deliver locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement. This is a Hybrid role with 3 days a week in the West Berkshire. The Charity An enthusiastic and collaborative local hospice, dedicated to supporting people through the most difficult times of their lives. You would be be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Structured induction programme and learning and development opportunities. The Role Work closely with the Regional Fundraising Team Manager and colleagues, contributing to planning, delivery and mitigation across key income streams. Work with national leads (corporate, in memory, events, legacies) and Regional Fundraising leads (major donors, volunteer-led). Be an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams. Ensure excellent supporter stewardship, accurate data management and compliant fundraising practice. The Candidate Experience of successfully delivering activity in line with fundraising strategy. Experience of delivering net income, ideally from income streams including corporate, in memory, events (third-party and staff led) high value (5k+), community groups and volunteer-led activity. Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income. Experience of using a fundraising CRM to manage activity. Driving licence preferable. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a Regional Fundraiser to deliver locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement. This is a Hybrid role with 3 days a week in the South Cheltenham. The Charity An enthusiastic and collaborative local hospice, dedicated to supporting people through the most difficult times of their lives. You would be be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Structured induction programme and learning and development opportunities. The Role Work closely with the Regional Fundraising Team Manager and colleagues, contributing to planning, delivery and mitigation across key income streams. Work with national leads (corporate, in memory, events, legacies) and Regional Fundraising leads (major donors, volunteer-led). Be an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams. Ensure excellent supporter stewardship, accurate data management and compliant fundraising practice. The Candidate Experience of successfully delivering activity in line with fundraising strategy. Experience of delivering net income, ideally from income streams including corporate, in memory, events (third-party and staff led) high value (5k+), community groups and volunteer-led activity. Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income. Experience of using a fundraising CRM to manage activity. Driving licence preferable. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Apr 24, 2026
Full time
We are looking for a Regional Fundraiser to deliver locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement. This is a Hybrid role with 3 days a week in the South Cheltenham. The Charity An enthusiastic and collaborative local hospice, dedicated to supporting people through the most difficult times of their lives. You would be be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Structured induction programme and learning and development opportunities. The Role Work closely with the Regional Fundraising Team Manager and colleagues, contributing to planning, delivery and mitigation across key income streams. Work with national leads (corporate, in memory, events, legacies) and Regional Fundraising leads (major donors, volunteer-led). Be an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams. Ensure excellent supporter stewardship, accurate data management and compliant fundraising practice. The Candidate Experience of successfully delivering activity in line with fundraising strategy. Experience of delivering net income, ideally from income streams including corporate, in memory, events (third-party and staff led) high value (5k+), community groups and volunteer-led activity. Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income. Experience of using a fundraising CRM to manage activity. Driving licence preferable. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are recruiting for a temporary data & insight officer for an amazing health support charity. You will ensure the organisation manages their supporter data responsibly, facilitate effective use and development of data across the organisation and provide insight and analysis to increase fundraising potential. 3 days per week in the office, The role is 3 to 6 months and looking for an immediate start! The Role Donorfy Maintenance and Development Enter supporter data into the database accurately and in a timely manner using Donorfy integrations or import tools Liaise with internal and external contacts to agree schedules and formats for all regular financial and fundraising imports. Maintain relationships with solution providers and other related parties. Day to day responsibility for data imports, data validation and data cleaning, to ensure accuracy of supporter information Data Analysis & Reporting In collaboration with colleagues across fundraising and marketing, identify areas for regular reporting to add value to existing processes and procedures and ensure these reports are delivered to schedule. Explore and deliver analytics opportunities that enable the charity to make data-led strategic and tactical decisions The Candidate Experience of administering and maintaining a supporter database and developing the database to improve functionality across all areas of fundraising. Experience extracting data from a CRM based on complex inclusion and exclusion criteria, A good understanding of segmentation and the effective use of supporter data for campaign purposes. Good knowledge and experience of using a fundraising database for reporting and analysis. Knowledge of GDPR and Fundraising Code of Practice as they relate to direct marketing and able to appropriately raise areas of non-compliance. Proven ability to manage relationships with third party suppliers including fundraising platforms and mailing and fulfilment houses. A good understanding of fundraising and how the effective use of data can drive supporter engagement and income growth. Excellent lT skills, particularly with Microsoft Office and CRM like Donorfy IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Apr 23, 2026
Full time
We are recruiting for a temporary data & insight officer for an amazing health support charity. You will ensure the organisation manages their supporter data responsibly, facilitate effective use and development of data across the organisation and provide insight and analysis to increase fundraising potential. 3 days per week in the office, The role is 3 to 6 months and looking for an immediate start! The Role Donorfy Maintenance and Development Enter supporter data into the database accurately and in a timely manner using Donorfy integrations or import tools Liaise with internal and external contacts to agree schedules and formats for all regular financial and fundraising imports. Maintain relationships with solution providers and other related parties. Day to day responsibility for data imports, data validation and data cleaning, to ensure accuracy of supporter information Data Analysis & Reporting In collaboration with colleagues across fundraising and marketing, identify areas for regular reporting to add value to existing processes and procedures and ensure these reports are delivered to schedule. Explore and deliver analytics opportunities that enable the charity to make data-led strategic and tactical decisions The Candidate Experience of administering and maintaining a supporter database and developing the database to improve functionality across all areas of fundraising. Experience extracting data from a CRM based on complex inclusion and exclusion criteria, A good understanding of segmentation and the effective use of supporter data for campaign purposes. Good knowledge and experience of using a fundraising database for reporting and analysis. Knowledge of GDPR and Fundraising Code of Practice as they relate to direct marketing and able to appropriately raise areas of non-compliance. Proven ability to manage relationships with third party suppliers including fundraising platforms and mailing and fulfilment houses. A good understanding of fundraising and how the effective use of data can drive supporter engagement and income growth. Excellent lT skills, particularly with Microsoft Office and CRM like Donorfy IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you an experienced Individual Giving fundraiser with a commitment to animal welfare? The Charity An incredible animal welfare charity with an annual income of around £4.5m, they are a medium-sized, agile organisation with a close-knit team and a strong sense of purpose. Thier work is rooted in compassion, expertise and a deep commitment to doing what is right for animals. Based in Surrey, they are looking for full time office working. The Role Under the direction of the a newly appointed Head of Income Generation and Engagement, you will create, deliver and evaluate a long-term Individual Giving strategy. This role is focused on building a long-term, sustainable individual giving programme that allows the charity to connect with new supporters, deepen relationships with existing ones, and grow their impact. Build a diverse and sustainable individual giving portfolio suited to the brand, stakeholders, resources and growth aspirations. Plan and deliver engaging multi-channel fundraising campaigns, appeals and/or product promotions. Use data and insight to drive performance, monitor results, and build cases for support. Develop and deliver supporter journeys to encourage loyalty and growth across all income streams. Integrate individual giving with wider brand, marketing, communications and retail initiatives. Provide support to branches in ad hoc individual giving activities. Work collaboratively with the PR / Engagement Manager to maximise impact of integrated campaigns both nationally and with branches. The Candidate This role will suit you if you are an ambitious, hands-on individual giving fundraiser with a track record of delivering muti channel IG campaigns. You are comfortable taking ownership, sharing ideas, and following things through, and you value open communication, mutual support, and a culture where colleagues are trusted to innovate and experiment. You are likely to thrive here if you enjoy balancing independent responsibility with teamwork, and if you are motivated by making a tangible difference rather than simply delivering outputs. You are curious, thoughtful, and practical, and you are happy to contribute beyond your immediate remit to help the organisation succeed. IMPORTANT NOTE Please note this charity is interviewing on a rolling basis so please get in touch ASAP to find out more! Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Apr 23, 2026
Full time
Are you an experienced Individual Giving fundraiser with a commitment to animal welfare? The Charity An incredible animal welfare charity with an annual income of around £4.5m, they are a medium-sized, agile organisation with a close-knit team and a strong sense of purpose. Thier work is rooted in compassion, expertise and a deep commitment to doing what is right for animals. Based in Surrey, they are looking for full time office working. The Role Under the direction of the a newly appointed Head of Income Generation and Engagement, you will create, deliver and evaluate a long-term Individual Giving strategy. This role is focused on building a long-term, sustainable individual giving programme that allows the charity to connect with new supporters, deepen relationships with existing ones, and grow their impact. Build a diverse and sustainable individual giving portfolio suited to the brand, stakeholders, resources and growth aspirations. Plan and deliver engaging multi-channel fundraising campaigns, appeals and/or product promotions. Use data and insight to drive performance, monitor results, and build cases for support. Develop and deliver supporter journeys to encourage loyalty and growth across all income streams. Integrate individual giving with wider brand, marketing, communications and retail initiatives. Provide support to branches in ad hoc individual giving activities. Work collaboratively with the PR / Engagement Manager to maximise impact of integrated campaigns both nationally and with branches. The Candidate This role will suit you if you are an ambitious, hands-on individual giving fundraiser with a track record of delivering muti channel IG campaigns. You are comfortable taking ownership, sharing ideas, and following things through, and you value open communication, mutual support, and a culture where colleagues are trusted to innovate and experiment. You are likely to thrive here if you enjoy balancing independent responsibility with teamwork, and if you are motivated by making a tangible difference rather than simply delivering outputs. You are curious, thoughtful, and practical, and you are happy to contribute beyond your immediate remit to help the organisation succeed. IMPORTANT NOTE Please note this charity is interviewing on a rolling basis so please get in touch ASAP to find out more! Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are working exclusively with the wonderful Haven House Childrens Hospice, they are looking for an organised and motivated Supporter Care Assistant to join their Public Fundraising Team. This position plays a vital role in delivering a high-quality, compassionate supporter experience. This is a hybrid role with 3 days per week in Woodgreen Green, Greater London. The CharityYou would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including- Hybrid office/home based arrangement- 27 days annual leave - Pension scheme (company matches contribution up to 7%)- Free onsite parking- Employee Assistance Programme- Eye care voucher scheme- Cycle to work schemeThe RoleAct as the first point of contact for supporters, responding to queries and direct them appropriately.Respond to supporter enquiries via email, phone, and post in a warm and professional mannerUtilise Raisers Edge database to record and track supporter interactions.Prepare and send supporter communications, including thank-you letters, fundraising packs, and event informationSupport the delivery of regular stewardship communications and appeals.Provide administrative support to fundraisers across community, events, and individual givingMonitor fundraising inbox and ensure supporters queries are responded to in a timely manner.The CandidateExperience in an administrative, customer service, or supporter care roleExcellent written and verbal communication skillsStrong attention to detail and high levels of accuracyExperience of working independently and managing your own workloadGood organisational skills and ability to manage multiple tasks Proficient IT and Microsoft Office skills Experience of using Raisers Edge database or a CRM is desirable IMPORTANT NOTEOur aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.We apologise that we cannot contact everybody in person but thank you in advance for your interest.Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Apr 17, 2026
Full time
We are working exclusively with the wonderful Haven House Childrens Hospice, they are looking for an organised and motivated Supporter Care Assistant to join their Public Fundraising Team. This position plays a vital role in delivering a high-quality, compassionate supporter experience. This is a hybrid role with 3 days per week in Woodgreen Green, Greater London. The CharityYou would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including- Hybrid office/home based arrangement- 27 days annual leave - Pension scheme (company matches contribution up to 7%)- Free onsite parking- Employee Assistance Programme- Eye care voucher scheme- Cycle to work schemeThe RoleAct as the first point of contact for supporters, responding to queries and direct them appropriately.Respond to supporter enquiries via email, phone, and post in a warm and professional mannerUtilise Raisers Edge database to record and track supporter interactions.Prepare and send supporter communications, including thank-you letters, fundraising packs, and event informationSupport the delivery of regular stewardship communications and appeals.Provide administrative support to fundraisers across community, events, and individual givingMonitor fundraising inbox and ensure supporters queries are responded to in a timely manner.The CandidateExperience in an administrative, customer service, or supporter care roleExcellent written and verbal communication skillsStrong attention to detail and high levels of accuracyExperience of working independently and managing your own workloadGood organisational skills and ability to manage multiple tasks Proficient IT and Microsoft Office skills Experience of using Raisers Edge database or a CRM is desirable IMPORTANT NOTEOur aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.We apologise that we cannot contact everybody in person but thank you in advance for your interest.Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
