Cynergy Group

Operations Manager - Residential Care Homes Location: Worthing, Havant & Southampton Salary: Up to 55,000 per annum + Car Allowance + Performance Bonus + Private Medical Insurance Contract: Full Time Permanent Are you an experienced Operations Manager looking to join an ambitious care provider where you'll genuinely influence the future of the business? We're recruiting on behalf of a growing, privately owned care group seeking an Operations Manager to oversee a portfolio of three residential care homes across the South Coast. This is a fantastic opportunity to join the business at an exciting stage of its growth, with further acquisitions planned and genuine opportunities to progress as the organisation expands. Reporting directly to the owner, you'll play a key role in supporting three Registered Managers, driving quality, strengthening governance and ensuring each home delivers outstanding care whilst achieving strong commercial performance. The portfolio currently consists of: 30-bed Residential Care Home in Worthing 26-bed Residential Care Home in Southampton 40-bed Residential Care Home in Havant With a newly acquired home joining the group, you'll play a key role in supporting its integration, improving standards where required and helping create consistency across the wider portfolio. The Role As Operations Manager, you'll become the owner's trusted operational partner, taking responsibility for the day-to-day oversight of the homes while supporting the business as it continues to grow. Key Responsibilities Support, coach and develop three Registered Managers across the portfolio. Drive high standards of care, governance and regulatory compliance. Lead internal audits, quality assurance visits and mock CQC inspections. Ensure homes achieve and maintain Good or Outstanding CQC ratings. Support the turnaround and improvement of a newly acquired residential home. Monitor occupancy, staffing levels, agency usage and financial performance. Manage complaints, safeguarding concerns and operational challenges. Build strong relationships with Local Authorities, healthcare professionals and external stakeholders. Develop systems and processes that support future business growth. Reduce the owner's day-to-day operational workload, allowing greater focus on acquisitions and strategic development. Potential opportunity to become the organisation's Nominated Individual, depending on experience. About You We're looking for someone who has a proven track record of delivering operational improvements within adult social care. You'll ideally have: Previous experience as an Operations Manager, Regional Support Manager or multi-site leader within residential elderly care. Alternatively, be an exceptional Registered Manager ready to step into your first regional position. Excellent knowledge of CQC regulations, governance and quality assurance. Experience improving care quality and supporting underperforming services. Strong commercial awareness with experience managing budgets, occupancy and agency spend. A collaborative leadership style with the ability to support and develop Registered Managers. Level 5 Diploma in Leadership for Health and Social Care (or equivalent). Full UK driving licence and willingness to travel regularly between services. Why Join? This is a unique opportunity to help shape the future of an expanding care provider. Rather than joining a large corporate organisation, you'll work closely with an engaged owner who is committed to growing the business through future acquisitions. As the portfolio expands, so too will your responsibility, career progression and earning potential. Salary & Benefits Up to 55,000 per annum. Performance-related annual bonus. Car allowance. Private medical insurance. Company pension scheme.

Nurse Care Manager (Commissioning) Location: Weybridge, Surrey Salary: Up to 60,000 per annum Hours: Monday to Friday, 9:00am to 5:30pm (with flexibility) 1 in 5 Duty Manager Weekend Rota (time off in lieu provided) Lead the launch of a brand-new nursing service within a luxury care home. We're recruiting on behalf of a leading luxury care provider seeking an experienced RGN Nurse Care Manager to commission and lead a newly developed nursing service within one of its premium care homes in Weybridge. This is a rare opportunity to join an established, high-quality home as it expands its clinical offering. You'll play a key role in building the nursing service, supporting residents with increasingly complex needs, and shaping the future of clinical care within the home. Working alongside an experienced Home Manager and senior leadership team, you'll have genuine autonomy to develop nursing standards, support clinical governance and build a strong team of Registered Nurses. The Role As Nurse Care Manager, you'll be responsible for leading all aspects of the home's nursing provision while supporting the successful commissioning of the new nursing service. Initially, the home supports residents with lower-acuity nursing needs; however, the service will progressively develop to accommodate residents with more complex clinical requirements. You'll therefore play a pivotal role in preparing the service for this transition. Key responsibilities include: Lead the commissioning and ongoing development of the nursing service. Manage and support the team of Registered Nurses, providing coaching, leadership and clinical guidance. Complete comprehensive clinical assessments and oversee resident admissions. Develop and review person-centred care plans. Oversee medication management and clinical governance. Lead clinical audits, ensuring compliance with CQC regulations and best practice. Manage safeguarding concerns, incidents and complaints professionally. Work closely with GPs, healthcare professionals, residents and families. Support and complete Funded Nursing Care (FNC) and Continuing Healthcare (CHC) applications. Drive continuous quality improvement across the nursing service. About You To be considered for this opportunity, you'll need to demonstrate strong clinical leadership within a care home environment. Essential requirements: Registered General Nurse (RGN) with a current NMC Pin. Previous senior clinical experience within a residential or nursing care home. Experience leading and developing clinical teams. Strong understanding of CQC regulations and clinical governance. Experience completing or supporting FNC and/or CHC applications. Excellent communication and leadership skills. Passion for delivering outstanding, person-centred elderly care. Please note that only candidates with an RGN qualification and active NMC registration can be considered for this position. What's On Offer Salary up to 60,000 per annum. Monday to Friday working pattern with flexible start and finish times. 1 in 5 Duty Manager rota with time off in lieu. Up to 30 days annual leave plus bank holidays (dependent on length of service). Private medical insurance and company sick pay. Reimbursement of NMC registration fees. Free meals whilst on shift. Blue Light Card discounts, life assurance and workplace pension. Employee Assistance Programme, ongoing training, career development, Cycle to Work scheme, long service awards and Refer-a-Friend bonus scheme. Why Apply? This is an excellent opportunity for an experienced clinical leader looking to take ownership of a commissioning project without stepping into a Home Manager position. You'll join a well-established luxury care home with the opportunity to build a nursing service from the ground up, influence clinical standards, and make a lasting impact on the future of the home. If you enjoy leading teams, improving services and delivering exceptional nursing care, this role offers genuine career development within a highly respected care provider.