GreensafeIT
Summerfield, Worcestershire
Technical Onboarding Engineer Location: Kidderminster Salary: £35,000-£40,000 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. Join our team and help deliver a smooth technical onboarding experience for customers using GreensafeIT s Windows imaging and build services. You ll work with customers to gather requirements, co-ordinate secure connectivity (VPN and server access) and provision onboarding environments using virtual servers. You ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while escalating more complex architecture or security decisions when needed. Key Responsibilities: Support the end-to-end technical onboarding of customers into GreensafeIT Windows imaging and build services, ensuring a smooth and structured setup process. Work with customers to gather, document, and validate technical requirements needed to successfully onboard their environments. Co-ordinate secure connectivity between customer environments and GreensafeIT, including arranging VPN access and server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear technical onboarding documentation, including environment configuration details and setup procedures. Collaborate with internal teams to ensure onboarding activities are completed efficiently and aligned with operational standards. Support the transition of newly onboarded customers into Business-as-Usual (BAU) delivery teams once onboarding is complete. Troubleshoot and resolve technical issues encountered during onboarding, coordinating with relevant stakeholders where required. Escalate complex technical, architecture, or security decisions to senior engineers while ensuring progress continues within onboarding activities. Competencies & Behaviours: Hands-on experience creating and configuring virtual server environments using platforms such as VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure. Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration. Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage in practical environments. Familiarity with Windows device imaging and build processes, with exposure to tools such as MDT, SCCM, Autopilot, or Intune, including driver management and application packaging. Understanding of security best practices and system hardening principles, including least privilege access, multi-factor authentication (MFA), and audit or compliance controls. Experience using IT service management (ITSM) platforms for incident and request management, change control, and maintaining technical documentation or runbooks. Basic knowledge of PowerShell scripting or automation (desirable), with an interest in improving efficiency through scripting or tooling. Strong documentation skills with a high level of attention to detail, ensuring onboarding processes and environment configurations are accurately recorded. Excellent communication and interpersonal skills, with the ability to work confidently with customers, third parties, and internal technical teams. Highly organised and process-driven, able to manage multiple onboarding activities simultaneously while maintaining quality, accountability, and a strong customer focus. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Green Safe IT, please do not hesitate to apply.
Technical Onboarding Engineer Location: Kidderminster Salary: £35,000-£40,000 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. Join our team and help deliver a smooth technical onboarding experience for customers using GreensafeIT s Windows imaging and build services. You ll work with customers to gather requirements, co-ordinate secure connectivity (VPN and server access) and provision onboarding environments using virtual servers. You ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while escalating more complex architecture or security decisions when needed. Key Responsibilities: Support the end-to-end technical onboarding of customers into GreensafeIT Windows imaging and build services, ensuring a smooth and structured setup process. Work with customers to gather, document, and validate technical requirements needed to successfully onboard their environments. Co-ordinate secure connectivity between customer environments and GreensafeIT, including arranging VPN access and server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear technical onboarding documentation, including environment configuration details and setup procedures. Collaborate with internal teams to ensure onboarding activities are completed efficiently and aligned with operational standards. Support the transition of newly onboarded customers into Business-as-Usual (BAU) delivery teams once onboarding is complete. Troubleshoot and resolve technical issues encountered during onboarding, coordinating with relevant stakeholders where required. Escalate complex technical, architecture, or security decisions to senior engineers while ensuring progress continues within onboarding activities. Competencies & Behaviours: Hands-on experience creating and configuring virtual server environments using platforms such as VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure. Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration. Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage in practical environments. Familiarity with Windows device imaging and build processes, with exposure to tools such as MDT, SCCM, Autopilot, or Intune, including driver management and application packaging. Understanding of security best practices and system hardening principles, including least privilege access, multi-factor authentication (MFA), and audit or compliance controls. Experience using IT service management (ITSM) platforms for incident and request management, change control, and maintaining technical documentation or runbooks. Basic knowledge of PowerShell scripting or automation (desirable), with an interest in improving efficiency through scripting or tooling. Strong documentation skills with a high level of attention to detail, ensuring onboarding processes and environment configurations are accurately recorded. Excellent communication and interpersonal skills, with the ability to work confidently with customers, third parties, and internal technical teams. Highly organised and process-driven, able to manage multiple onboarding activities simultaneously while maintaining quality, accountability, and a strong customer focus. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Green Safe IT, please do not hesitate to apply.
GreensafeIT
Summerfield, Worcestershire
IT Installation and Delivery Engineer Location: Kidderminster Salary: £24,784.50 - £27,000.00 dependant on skillset. Vacancy Type: Full-time contract, Mon-Fri working. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. We're looking for a practical, customer-focused IT Installation & Delivery Engineer to join our onsite team. This role is primarily based around delivering, installing and collecting IT equipment at customer sites across the UK. You'll spend much of your time travelling, driving company vehicles, setting up PCs, monitors and peripherals, completing office moves and collecting redundant IT equipment. You'll need to be responsive to our customers needs, a good communicator, reliable, flexible and a team player. This is a great opportunity to work for a rapidly growing business and to be part of a friendly team environment. Principle Accountabilities: Responsible for installation to desk Ability to communicate with customers regarding newly installed items (hardware) Responsible for the decommissioning of redundant equipment and furniture Responsible for the disposal of customers items and adhering to safety procedures with regards to packing the items and transporting back to base. Cable management Fault finding and simple fixes (resolving network issues and any hardware or possible software issues) PC / Laptop builds hardware and possible software Ensuring that agreed Company sales targets are met monthly Ability to travel to customer sites throughout the UK and Internationally, with overnight stays. To foster teamwork and collaboration to achieve own and Company objectives To liaise with all stakeholders positively and to put recommendations forward as appropriate in order to support the Company s continuous improvement ethos Support adherence to company policies and procedures Provide daily updates on projects Act as point of communication when on site (customer facing) Deliver quality and professionalism in all tasks and interactions What do we look for in a candidate? Takes ownership of responsibilities and focuses on achieving measurable outcomes. Continuously identifies opportunities to improve processes and increase efficiency. Collaborates effectively with colleagues, drivers, maintenance teams, and other departments to ensure smooth operations. Actively listens and values team input, fostering open communication and cooperation. Communicates clearly and professionally, both verbally and in writing, with colleagues, management, and clients. Provides regular updates on project and operational progress to maintain alignment and transparency. Actively seeks feedback to improve performance and professional growth. Demonstrates initiative in personal development through training, courses, and mentorship. Adapts quickly to changing priorities, operational requirements, and dynamic work environments. Manages multiple priorities under pressure while maintaining a positive, solution-focused approach. Additional Factors: Experience: Previous experience in IT installations, technical support, or workshop environments is highly desirable. Technical Skills: Knowledge of IT hardware, cable management, and MPS configuration is essential. Customer Focus: Commitment to delivering exceptional service and maintaining strong client relationships. Physical Requirements: Lifting and moving valuable IT assets is required; manual handling equipment will be provided. Driving: Driving is an essential part of the role. Travel: Overnight stays away from home may be required for certain assignments. Salary: Competitive, dependent on experience. Career Growth: Opportunities to develop within a growing tech business Company Benefits: Company Pension Contributions Company events Fully equipped onsite Gymnasium Refer a friend scheme - £150+ 23 days holiday + Bank Holidays Staff discount online To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
IT Installation and Delivery Engineer Location: Kidderminster Salary: £24,784.50 - £27,000.00 dependant on skillset. Vacancy Type: Full-time contract, Mon-Fri working. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. We're looking for a practical, customer-focused IT Installation & Delivery Engineer to join our onsite team. This role is primarily based around delivering, installing and collecting IT equipment at customer sites across the UK. You'll spend much of your time travelling, driving company vehicles, setting up PCs, monitors and peripherals, completing office moves and collecting redundant IT equipment. You'll need to be responsive to our customers needs, a good communicator, reliable, flexible and a team player. This is a great opportunity to work for a rapidly growing business and to be part of a friendly team environment. Principle Accountabilities: Responsible for installation to desk Ability to communicate with customers regarding newly installed items (hardware) Responsible for the decommissioning of redundant equipment and furniture Responsible for the disposal of customers items and adhering to safety procedures with regards to packing the items and transporting back to base. Cable management Fault finding and simple fixes (resolving network issues and any hardware or possible software issues) PC / Laptop builds hardware and possible software Ensuring that agreed Company sales targets are met monthly Ability to travel to customer sites throughout the UK and Internationally, with overnight stays. To foster teamwork and collaboration to achieve own and Company objectives To liaise with all stakeholders positively and to put recommendations forward as appropriate in order to support the Company s continuous improvement ethos Support adherence to company policies and procedures Provide daily updates on projects Act as point of communication when on site (customer facing) Deliver quality and professionalism in all tasks and interactions What do we look for in a candidate? Takes ownership of responsibilities and focuses on achieving measurable outcomes. Continuously identifies opportunities to improve processes and increase efficiency. Collaborates effectively with colleagues, drivers, maintenance teams, and other departments to ensure smooth operations. Actively listens and values team input, fostering open communication and cooperation. Communicates clearly and professionally, both verbally and in writing, with colleagues, management, and clients. Provides regular updates on project and operational progress to maintain alignment and transparency. Actively seeks feedback to improve performance and professional growth. Demonstrates initiative in personal development through training, courses, and mentorship. Adapts quickly to changing priorities, operational requirements, and dynamic work environments. Manages multiple priorities under pressure while maintaining a positive, solution-focused approach. Additional Factors: Experience: Previous experience in IT installations, technical support, or workshop environments is highly desirable. Technical Skills: Knowledge of IT hardware, cable management, and MPS configuration is essential. Customer Focus: Commitment to delivering exceptional service and maintaining strong client relationships. Physical Requirements: Lifting and moving valuable IT assets is required; manual handling equipment will be provided. Driving: Driving is an essential part of the role. Travel: Overnight stays away from home may be required for certain assignments. Salary: Competitive, dependent on experience. Career Growth: Opportunities to develop within a growing tech business Company Benefits: Company Pension Contributions Company events Fully equipped onsite Gymnasium Refer a friend scheme - £150+ 23 days holiday + Bank Holidays Staff discount online To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
