Hough Green Garage Ltd

Breakdown & Recovery Co-ordinator Location : Widnes Salary : From £14.00 per hour (dependent on shift & experience) Shift Pattern : 4 days on, 2 days off 12-hour shifts (day & night shifts available) Alternative shift patterns may be considered and discussed at interview. Contract : Full-time, Permanent About Us Hough Green Garage is a leading provider of 24-hour Breakdown & Recovery Services, proudly operating for over 40 years. We support Local Authorities, Blue Light Emergency Services, major Motoring Organisations, and private companies nationwide. Due to continued growth and new contract awards, we are expanding our Control Centre team in Widnes. The Role We are seeking dedicated Breakdown & Recovery Co-ordinators to join our fast-paced 24 hour Control Centre. This role requires calm, confident decision-making, especially when dealing with time-critical and emergency situations. You will be managing inbound and outbound calls, deploying recovery operators, and ensuring jobs are completed efficiently and professionally. You will interact daily with members of the public, emergency services, motoring organisations, and roadside teams. Key Responsibilities Coordinate and deploy recovery resources efficiently across all active jobs Monitor job progress through to completion Manage driver workloads and map nearest available resources Answer and manage high-volume inbound and outbound calls Liaise with administrative staff and recovery teams Raise workload issues or operational concerns with management Provide training and support to colleagues as required Handle customer enquiries professionally in person and by phone Ensure accurate documentation and compliant handling of personal data (GDPR) Conduct property searches with integrity and confidentiality What We re Looking For Strong communication skills (written & verbal) Ability to work under pressure and remain calm in urgent situations Excellent problem-solving and decision-making abilities Strong organisational skills and attention to detail Ability to work independently and as part of a team Flexible, proactive, and positive attitude Strong interpersonal skills and professionalism Target-driven and comfortable working to deadlines Understanding of health and safety requirements Additional Information Police Vetting is required for this role. - Failure to achieve and maintain clearance may result in withdrawal of offer or termination of employment. Alternative shift patterns may be considered and discussed at interview. To Apply If you feel you are a suitable candidate and would like to work for Hough Green Garage, please do not hesitate to apply.

Recovery Drivers 7.5t, HGV 1 and HGV 2 Location: Hereford HR4 9NS Shifts: 4 on / 2 off Alternative shifts can be discussed at interview Hours : 12-hour shifts, Various start/finish times discussed at interview Contract: Permanent Weekly Pay Full Training Provided Pay: Up to £19.00ph dependant on shift and experience Class 1 heavy Up to £16.00ph dependant on shift and experience Class 2 Up to £15.00ph dependant on shift and experience 7.5ton Additions: Call-out & Overtime Hough Green Garage is a market-leading provider of 24/7 Breakdown & Recovery services, proudly supporting Local Authorities, Emergency Services, Motoring Organisations and private companies nationwide for over 40 years. Due to continued growth and new contract wins, we are expanding our team and recruiting additional, 7.5T and Class 2 Recovery Drivers and Heavy Recovery Drivers . This is a varied, fast-paced role where no two days are the same. We are looking for motivated, adaptable individuals who thrive under pressure, work confidently alone, and deliver a professional and efficient service to our customers. While much of the role is carried out independently, every interaction with a member is an opportunity to provide reassurance and support. Remaining calm under pressure, you'll use empathy, resilience, and technical expertise to help people through challenging situations. Whether you're recovering a vehicle safely, transporting it to a garage, or helping a member continue their journey, you'll play a vital role in turning a stressful experience into a positive one. What You'll Do Attend breakdowns and accident scenes across our operational area Safely recover and transport vehicles from motorways and major routes Complete vehicle checks and maintain a tidy vehicle/yard Ensure all jobs are completed using company PDA systems Assist with moving vehicles within the depot as required What We Offer Competitive hourly rate + overtime & call-out pay Permanent roles with weekly pay IVR-accredited training & career progression Opportunity to gain additional skills & driving qualifications Modern fleet of over 200 vehicles PPE & uniform provided What You ll Need Full UK Driving Licence DCPC & Digital Tachograph Card Proven driving experience (recovery experience desirable but not essential) Strong communication skills & customer-focused approach Ability to work under pressure & independently Clean record & ability to pass Police vetting Good local geographical knowledge Basic mechanical understanding preferred Flexible approach to working hours Additional Information Day roles include on-call requirements (explained at interview) Both day & night shift available Employment subject to proof of right to work in the UK Due to work with Police Authorities, this role is exempt from the Rehabilitation of Offenders Act 1974 Successful applicants must pass Police vetting (failure may result in withdrawal of offer or termination) To Apply If you feel you are a suitable candidate and would like to work for Hough Green Garage, please do not hesitate to apply.

Recovery Drivers 7.5t, HGV 1 and HGV 2 Location: Chester CH1 6PF Shifts: 4 on / 2 off Alternative shifts can be discussed at interview Hours : 12-hour shifts, Various start/finish times discussed at interview Contract: Permanent Weekly Pay Full Training Provided Pay: Up to £19.00ph dependant on shift and experience Class 1 heavy Up to £16.00ph dependant on shift and experience Class 2 Up to £15.00ph dependant on shift and experience 7.5ton Additions: Call-out & Overtime Hough Green Garage is a market-leading provider of 24/7 Breakdown & Recovery services, proudly supporting Local Authorities, Emergency Services, Motoring Organisations and private companies nationwide for over 40 years. Due to continued growth and new contract wins, we are expanding our team and recruiting additional, 7.5T and Class 2 Recovery Drivers and Heavy Recovery Drivers . This is a varied, fast-paced role where no two days are the same. We are looking for motivated, adaptable individuals who thrive under pressure, work confidently alone, and deliver a professional and efficient service to our customers. While much of the role is carried out independently, every interaction with a member is an opportunity to provide reassurance and support. Remaining calm under pressure, you'll use empathy, resilience, and technical expertise to help people through challenging situations. Whether you're recovering a vehicle safely, transporting it to a garage, or helping a member continue their journey, you'll play a vital role in turning a stressful experience into a positive one. What You'll Do Attend breakdowns and accident scenes across our operational area Safely recover and transport vehicles from motorways and major routes Complete vehicle checks and maintain a tidy vehicle/yard Ensure all jobs are completed using company PDA systems Assist with moving vehicles within the depot as required What We Offer Competitive hourly rate + overtime & call-out pay Permanent roles with weekly pay IVR-accredited training & career progression Opportunity to gain additional skills & driving qualifications Modern fleet of over 200 vehicles PPE & uniform provided What You ll Need Full UK Driving Licence DCPC & Digital Tachograph Card Proven driving experience (recovery experience desirable but not essential) Strong communication skills & customer-focused approach Ability to work under pressure & independently Clean record & ability to pass Police vetting Good local geographical knowledge Basic mechanical understanding preferred Flexible approach to working hours Additional Information Day roles include on-call requirements (explained at interview) Both day & night shift available Employment subject to proof of right to work in the UK Due to work with Police Authorities, this role is exempt from the Rehabilitation of Offenders Act 1974 Successful applicants must pass Police vetting (failure may result in withdrawal of offer or termination) To Apply If you feel you are a suitable candidate and would like to work for Hough Green Garage, please do not hesitate to apply.

Recovery Drivers 7.5t, HGV 1 and HGV 2 Location: Llandudno LL31 9SX Shifts: 4 on / 2 off Alternative shifts can be discussed at interview Hours : 12-hour shifts, Various start/finish times discussed at interview Contract: Permanent Weekly Pay Full Training Provided Pay: Up to £19.00ph dependant on shift and experience Class 1 heavy Up to £16.00ph dependant on shift and experience Class 2 Up to £15.00ph dependant on shift and experience 7.5ton Additions: Call-out & Overtime Hough Green Garage is a market-leading provider of 24/7 Breakdown & Recovery services, proudly supporting Local Authorities, Emergency Services, Motoring Organisations and private companies nationwide for over 40 years. Due to continued growth and new contract wins, we are expanding our team and recruiting additional, 7.5T and Class 2 Recovery Drivers and Heavy Recovery Drivers . This is a varied, fast-paced role where no two days are the same. We are looking for motivated, adaptable individuals who thrive under pressure, work confidently alone, and deliver a professional and efficient service to our customers. While much of the role is carried out independently, every interaction with a member is an opportunity to provide reassurance and support. Remaining calm under pressure, you'll use empathy, resilience, and technical expertise to help people through challenging situations. Whether you're recovering a vehicle safely, transporting it to a garage, or helping a member continue their journey, you'll play a vital role in turning a stressful experience into a positive one. What You'll Do Attend breakdowns and accident scenes across our operational area Safely recover and transport vehicles from motorways and major routes Complete vehicle checks and maintain a tidy vehicle/yard Ensure all jobs are completed using company PDA systems Assist with moving vehicles within the depot as required What We Offer Competitive hourly rate + overtime & call-out pay Permanent roles with weekly pay IVR-accredited training & career progression Opportunity to gain additional skills & driving qualifications Modern fleet of over 200 vehicles PPE & uniform provided What You ll Need Full UK Driving Licence DCPC & Digital Tachograph Card Proven driving experience (recovery experience desirable but not essential) Strong communication skills & customer-focused approach Ability to work under pressure & independently Clean record & ability to pass Police vetting Good local geographical knowledge Basic mechanical understanding preferred Flexible approach to working hours Additional Information Day roles include on-call requirements (explained at interview) Both day & night shift available Employment subject to proof of right to work in the UK Due to work with Police Authorities, this role is exempt from the Rehabilitation of Offenders Act 1974 Successful applicants must pass Police vetting (failure may result in withdrawal of offer or termination) To Apply If you feel you are a suitable candidate and would like to work for Hough Green Garage, please do not hesitate to apply.