Assist Security Group

Reporting to: Managing Director Direct Reports: None initially. Holds technical authority over Installation and Service Engineers and third-party engineering resources. Job Purpose The Senior Technical Engineer / Technical Lead will act as ASG Tech's senior technical authority, working closely with the Managing Director to design, deliver and maintain high-quality electronic security solutions. This is a hands-on senior engineering role , combining customer engagement, technical design, pre-sales support, installation, commissioning, fault finding, compliance and quality assurance. The postholder will personally undertake technical surveys, system design and engineering activities while providing technical leadership to internal and third-party engineering resources. The role will support customer engagements, translating security risks and operational requirements into technically appropriate and commercially viable solutions, and ensuring all systems are delivered in accordance with relevant Standards, Codes of Practice and certification requirements. The postholder will also manage the technical delivery of third-party installation partners and subcontractors, ensuring work undertaken on behalf of ASG Tech meets the Company's technical, quality, compliance and customer service standards. As ASG Tech grows, the role will develop into the senior technical authority for the engineering function. Key Responsibilities Technical Design & Pre-Sales Work alongside the Managing Director during customer engagements, providing technical expertise and developing solutions based on customer risks, operational requirements and site conditions. Undertake technical site surveys and translate requirements into system designs, specifications, schematics, cable and device schedules. Produce Bills of Materials (BOMs), labour estimates and technical inputs to support accurate quotations and proposals. Review and approve system designs, risk assessments, system grading and category selection prior to installation. Support customer presentations, demonstrations and technical discussions. Ensure proposed solutions are technically sound, commercially deliverable and appropriately costed. I nstallation, Commissioning & Technical Support Personally undertake installation, configuration, commissioning and fault finding where required, particularly on complex, high-value or non-standard projects. Act as the senior technical point of reference and escalation for Installation and Service Engineers. Provide technical leadership and on-site support throughout installation, commissioning and customer handover. Configure and commission networked and IP-based security systems, including integration between different platforms and technologies. Investigate complex or recurring faults, identifying root causes and implementing corrective measures. Third-Party Installer Management Manage and coordinate third-party installers and subcontractors delivering ASG Tech projects. Ensure third-party resources understand the system design, scope of works, programme and required installation standards. Provide technical direction and monitor installation quality, progress and compliance throughout project delivery. Carry out technical inspection and final sign-off of third-party installations before customer handover. Support the selection, technical assessment and approval of installation partners and monitor their ongoing performance and competence. Compliance, Quality & Technical Governance Ensure systems are designed, installed, commissioned and documented in accordance with applicable British and European Standards, Codes of Practice and certification requirements. Maintain working knowledge of relevant standards including BS EN 50131 / PD 6662, BS EN 50136, BS EN 62676, BS EN (phone number removed)-1, BS 8418 and BS 7671. Ensure designs, specifications and completion documentation satisfy ASG Tech's certification requirements and remain audit-ready. Support ASG Tech's NSI certification and ongoing compliance requirements. Carry out quality inspections and final technical sign-off of completed installations. Maintain awareness of changes to relevant Standards, Codes of Practice, insurer requirements and NPCC policies. Ensure engineering activities comply with Company health and safety requirements. Products, Manufacturers & Engineering Capability Support the Managing Director in evaluating and selecting technology partners, manufacturers and distributors. Evaluate new products and technologies for functionality, reliability, interoperability and suitability for ASG Tech customers. Maintain strong technical relationships with manufacturers, distributors and technical support teams. Develop integrated solutions incorporating CCTV, access control, intruder detection, intercom, monitoring and other security technologies. Support the integration of electronic security technology with monitoring and wider Assist Group security services. Develop and maintain technical documentation, standard designs and installation guidance. Provide technical leadership, mentoring and coaching to engineers and third-party resources. Identify technical training and manufacturer certification requirements. Support the Managing Director in developing ASG Tech's overall engineering capability. Skills & Experience Essential Time-served electronic security systems engineer with significant hands-on field experience. Strong practical experience across CCTV, intruder alarm and access control systems. Proven experience designing, installing, configuring, commissioning and fault-finding complex electronic security systems. Strong experience with networked and IP-based systems and integration between security platforms. Working knowledge of IP networking, including addressing, VLANs, bandwidth and storage calculations. Strong knowledge of relevant British and European electronic security Standards and Codes of Practice. Experience working within an NSI or SSAIB certificated environment and understanding audit requirements. Ability to undertake technical surveys and translate customer requirements and risks into practical system designs. Ability to produce and interpret technical drawings, specifications, equipment schedules and Bills of Materials. Experience managing or technically supervising subcontractors, third-party installers or engineering resources. Strong fault-finding and problem-solving capability. Confident customer-facing communicator, able to explain technical matters to technical and non-technical audiences. Comfortable working within a growing business requiring both technical leadership and hands-on engineering delivery. Full UK driving licence and willingness to travel as required. Eligible to be screened to BS 7858. Desirable Experience with fire detection and alarm systems and knowledge of BS 5839-1. Relevant technical qualifications, such as FIA units, City & Guilds 2391/2382, ECS or equivalent. Experience across retail, commercial, corporate, multi-site or high-value residential environments. Experience of remote monitoring, ARC connectivity and alarm transmission technologies. Manufacturer certifications across recognised CCTV, intruder and access control platforms. Experience integrating electronic security technology with monitoring and physical security operations. Experience mentoring or developing other engineers. Role Development ASG Tech is developing its technical security capability and this role will play a key part in shaping that development. Initially, the position will have a strong hands-on focus, working directly with the Managing Director across customer engagement, technical surveys, solution design, quotation, installation, third-party installer management and commissioning. As the business grows, the role is expected to evolve towards broader technical leadership, with increasing responsibility for the engineering team, technical governance, product strategy, quality assurance and engineering standards.

Job Title: Luxury Retail Security Officer (Patrol / Standing position) Location: Bicester Village Reports To : Security Team Leader/ Security Manager/ Head of Security/ Account Manager. Pay Rate: Various - depending on store Hours: Various - Resilience (Bench Team) Role Summary: The position requires officers to have exceptional customer service and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart. Demonstrate excellent customer service and engage with every person positively. Carry out all duties in accordance with the Assignment Instructions and Risk Assessment. Follow relevant customer policy and procedures. Utilise access controls systems and ensure the integrity of building perimeter security. Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity. Deter crime and anti-social behaviour through awareness of behaviour and intelligence. Carry our relevant testing of security and safety systems. Perform internal and external patrols as required. Report incidents in an accurate and timely manner, follow the correct escalation model. Collaborate with the Emergency Services, including detection and protection of evidence. Support the customers brand and culture and follow any reasonable requests. Person Specification SIA Licence for specific site (Door Supervision) Previous security experience within a luxury or high value retail environment as advantageous. Conscientious, alert and a strong attention to detail. Adapts to changing priorities and is flexible and collaborative. Punctual, reliable, committed, demonstrating respect for colleagues. Highest standards of integrity, maintains confidentiality when handling sensitive information. Effective communication skills, both verbal and written. Responds well to positive change and innovation.

Join Assist Security Group -recent winner of four OSPA awards including Outstanding Security Company. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business. Location: Croydon Hours : Bench (Ad Hoc) Salary: £14.80 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast paced environments, ideally, within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: Collaborate with the in-house security management team, following instructions from Hospital Security Managers. Manage queues, entrances, lobbies, wards, and car parks around the hospital premises. Provide assistance to the public, offering directions and information about the hospital and local area. Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence. Offer support to NHS staff and respond promptly to any incidents or emergencies. Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention. Maintain effective communication via twoway radios and accurately report activities and incidents. Requirements: Valid Door Supervisor licence. Right to Work in the UK. 5-year employment/educational history. Able to work in a fast paced, challenging environment. Able to keep cool under pressure. Proficiency in using two-way radios. Excellent written and verbal communication skills. Professional appearance and demeanor. Preferred (but not essential) Requirements: Previous experience in NHS environments. Security experience with conflict management. Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: London Living Wage Onsite training provided Perkbox Benefits Hospital Security can be physically touch, mentally challenging and extremely rewarding! Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.

Location: Kent area (opportunities within Ashford, Margate, Canterbury & Dover) Salary: £12.71 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast-paced environments, ideally, within NHS Hospitals . As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: Collaborate with the in-house security management team, following instructions from Hospital Security Managers. Manage queues, entrances, lobbies, wards, and car parks around the hospital premises. Provide assistance to the public, offering directions and information about the hospital and local area. Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence. Offer support to NHS staff and respond promptly to any incidents or emergencies. Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention. Maintain effective communication via two-way radios and accurately report activities and incidents. Requirements: Valid Door Supervisor licence. Right to Work in the UK. 5-year employment/educational history. Able to commute the the required areas - within 1 hour travel time Able to work in a fast paced, challenging environment. Able to keep cool under pressure. Proficiency in using two-way radios. Excellent written and verbal communication skills. Professional appearance and demeanor. Preferred (but not essential) Requirements: Previous experience in NHS environments. Security experience with conflict management. Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: Competitive pay rate. Perkbox membership Shift pattern covering nights, days, and weekends (24/7 site). Onsite training provided. Hospital Security can be physically touch, mentally challenging and extremely rewarding! Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.