Rerooters Limited t/a Certus Recruitment

Territory Account Managers London / Surrey / Kent / Hampshire / Middlesex / Lincolnshire / Oxfordshire / Hertfordshire / Yorkshire (Hybrid 1-2 days in regional office) £38-48k Base + £40k OTE + Car / Allowance Certus Recruitment Group is partnering with a well-established technology business with a strong footprint across SMB and Public Sector. This is a Territory Account management role not pure new business. Think hunt within the farm . You ll inherit a live customer base and be responsible for growing it. The Role You ll manage 100 existing accounts across SMB and Public Sector (councils, schools, local organisations). The Territory Account Manager is simple: find opportunities, open doors internally, and grow revenue. Manage and develop an existing account base Re-engage dormant and under-penetrated customers Identify upsell and cross-sell opportunities across a broad tech portfolio Book meetings and open opportunities within accounts Bring in specialists to support solution sales and close Retain ownership of the account and revenue relationships Build pipeline and maintain clear account plans This isn t a large, complex procurement. It s department-level sales, steady deal flow, and consistent growth. The Territory Account Manager Profile Experience in B2B account management (tech, services, or similar) Comfortable managing and growing existing accounts Strong commercial awareness (pricing, margins, deal value) Able to identify opportunities and bring others into the deal when needed Confident engaging multiple stakeholders Public-sector or IT sales experience helps but is not essential. The Reality Targets are achievable ( £800k, including renewals + upsell) You re not building from zero there s an existing revenue base Success comes from consistency, not big hero deals The Opportunity Stable, established business with strong market presence Clear earnings with uncapped commission ( £40k upside) Company car or allowance Hybrid working (regional office + field) High-volume, relationship-led sales environment If you re an Account Manager who prefers building value in existing accounts over chasing net-new logos, this is a solid, low-risk move with good earning potential. Certus Recruitment is a well-established and experienced specialist consultancy providing sales, marketing, and IT recruitment services. We serve the technology sector across the UK, Europe, North America, and Australia.

Customer Success Manager Holborn, London (Mon & Fri WFH) £45k £55k base £60k £70k OTE Certus Recruitment Group is working with a fast-scaling, mission-led SaaS business transforming how schools approach student wellbeing. In the last 12 months alone, they ve grown their client base by 300% and now support schools across the UK and 40+ countries globally. With usage set to triple again, they re investing in Customer Success to ensure every school sees real, measurable impact. This is a high-touch, consultative Customer Success Manager role where you ll work directly with educators, leaders, and stakeholders to drive adoption, engagement, and long-term success. Customer Success Manager Role You ll own a portfolio of 150 schools, acting as a trusted advisor across teachers, leadership teams, and wider stakeholders. This is not a passive account management role. You ll be hands-on coaching, guiding, and influencing schools to get the most out of the platform, improve student outcomes, and embed wellbeing into everyday learning. Success here is measured through retention, engagement, and growth. Customer Success Manager Responsibilities Build strong, consultative relationships with teachers and school leaders Run discovery sessions to understand each school s goals, challenges, and priorities Create and execute tailored success plans to drive adoption and outcomes Deliver training sessions (1:1 and group) to drive engagement across classrooms Use data to identify risks and proactively intervene to protect retention Own renewals and expansion conversations across your portfolio Drive increased usage and footprint within existing accounts Feed customer insights back into product and wider business strategy Customer Success Manager Requirements 2 4 years experience in a SaaS Customer Success (or similar) role Proven experience owning customer relationships, including renewals and growth Strong relationship-building skills consultative, empathetic, and credible Confident influencing stakeholders and driving behavioural change Comfortable delivering training, onboarding, or workshops Highly organised, able to manage a large portfolio without losing detail Self-starter mindset with the ability to operate in a fast-growth environment Nice to have: Experience working with or selling into schools / education Exposure to mission-led or impact-driven products Why Join Mission-led product tackling a genuinely important global challenge High-growth environment with strong demand and market momentum Small, high-performing team with real ownership and autonomy Profitable, independent business with no external pressure or noise Hybrid working (central London office + flexibility) International exposure with a global customer base Regular team meetups across international locations Bottom Line If you enjoy working closely with customers, driving real outcomes, and being part of a business with purpose this is a strong opportunity to step into a high-impact CSM role. Particularly suited to someone who wants more ownership, more influence, and more meaning in what they re doing day-to-day. Certus Recruitment is a well-established and experienced specialist consultancy providing sales, marketing, and IT recruitment services. We serve the technology sector across the UK, Europe, North America, and Australia.