Panda

About the Role Regional Business Development Manager The Role As a Regional Business Development Manager at Panda, you ll play a key role in driving new business growth across your region, selling total waste management solutions to commercial customers. This is a senior, field-based sales role for someone who is confident prospecting, canvassing, networking and closing profitable contracts. You ll spend much of your time out in the market, identifying opportunities, building relationships with decision-makers and presenting Panda s services in a clear, professional and commercially compelling way. The Regional Business Development Manager role is ideal for someone who understands the waste industry, enjoys solution-based selling and can combine hands-on sales activity with strong regional planning. What You ll Be Doing Proactively generate new business through B2B canvassing, regional profiling, networking and referrals. Sell total waste management solutions, including general waste, recycling, equipment, shredding and hazardous waste services. Build strong relationships with key decision-makers across target organisations. Present Panda s proposition professionally, highlighting the features, advantages and benefits of our services. Create customer need through consultative, solution-led selling and secure long-term, profitable contracts. Complete client site risk assessments, audits and opportunity qualification. Pre-qualify prospects to ensure opportunities are commercially viable and pass credit checks. Maintain accurate prospect and customer information, ensuring CRM records are updated daily. Book and attend appointments with target organisations to present tailored waste management solutions. Support the subcontract team by identifying new suppliers where required to support customer solutions. Attend regional networking events, representing Panda and building brand awareness with potential customers. Monitor market trends, competitor activity and customer needs across your region. Complete weekly KPI reporting and contribute to sales meetings. Manage your diary effectively, prioritising activity that supports pipeline growth and revenue delivery. Work closely with Administration and Service teams to support the smooth implementation of new services. About You You ll be a confident, credible sales professional with a strong background in business development, ideally gained within the waste, recycling, environmental services or industrial services sector. You ll be comfortable with door-to-door B2B canvassing, senior-level networking and commercial negotiation. Just as importantly, you ll be able to understand customer needs, build practical solutions and close deals that are right for both the customer and Panda. You ll bring: Experience in door-to-door B2B canvassing and new business sales. A proven ability to build pipeline, close opportunities and win profitable contracts. Waste industry knowledge, ideally including recycling, hazardous waste, equipment and total waste management solutions. Experience supporting or selling multi-site customer solutions. Confidence working with contracts, tenders, T&Cs and structured sales processes. Strong commercial awareness, including the ability to understand and build a basic P&L. Knowledge of waste legislation, relevant governing bodies and compliance requirements, including EA and DEFRA. Excellent communication, listening, presentation and negotiation skills. Strong diary management, planning and prioritisation skills. Good working knowledge of Microsoft Office, including Excel, Word and Outlook. Why Join Panda? This is a great opportunity for an experienced Regional Business Development Manager who wants to take ownership of a region, build meaningful customer relationships and directly contribute to Panda s growth. You ll be joining a business with a strong operational platform, a broad service offering and clear ambition to grow. For someone who enjoys winning new business, building regional presence and selling solutions that make a practical difference, this Regional Business Development Manager role offers real scope to make an impact. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role Business Development Manager The Role As a Business Development Manager at Panda, you ll play a key role in driving new customer growth across your territory. This is a field-based sales role focused on prospecting, building pipeline, winning new business and developing the accounts you bring on board. You ll be out in the market speaking directly with businesses, identifying opportunities, presenting Panda s waste and recycling solutions, and closing deals that support long-term customer partnerships. With a structured training programme, clear targets and strong commission potential, this is a great opportunity for someone who enjoys a results-driven sales environment. This Business Development Manager role would suit a confident, resilient and commercially minded salesperson who is motivated by targets, commission and career progression. What You ll Be Doing Proactively generate new business through door-to-door B2B canvassing within your territory Build and manage a strong pipeline of prospective customers Book and attend appointments with key decision-makers to present Panda s services Clearly explain the features, advantages and benefits of Panda s waste and recycling solutions Manage inbound enquiries assigned to you and convert opportunities effectively Upsell and cross-sell additional services, including shredding, hazardous waste and national solutions Pre-qualify opportunities to ensure strong business fit and successful credit approval Complete client site risk assessments and site audits accurately Support the smooth onboarding and implementation of new customer services Maintain accurate and timely CRM updates in line with sales reporting standards Monitor competitor activity and market trends across your territory Attend regional networking events to promote Panda and generate new opportunities Complete weekly KPI reporting and attend regular sales meetings Work closely with Sales Admin, Service and Operations teams to ensure a positive customer experience Manage your diary effectively and respond to helpdesk queries within agreed SLAs About You You ll be a tenacious and positive sales professional who enjoys hunting for new business and creating opportunities from the ground up. You ll be comfortable working independently in the field, while also contributing to a wider sales team. You ll bring energy, resilience and a competitive mindset, with the confidence to approach new customers, ask the right questions and close deals. What We re Looking For Proven success in B2B sales, ideally selling service contracts Confidence with door-to-door canvassing and appointment booking Experience in telemarketing, outbound prospecting or lead generation A strong track record of working to targets and KPIs Motivation to earn commission and grow your sales career Strong organisation, communication and diary management skills Confident user of MS Outlook, Word and Excel Waste industry experience would be advantageous, but is not essential Full UK driving licence Why Join Panda? This is a great opportunity for an ambitious Business Development Manager who wants to join a growing business with strong customer relationships, genuine progression opportunities and the chance to directly influence commercial growth. At Panda, you ll be joining a business focused on sustainability, service and long-term partnerships, with the support and structure to help high performers succeed. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role Key Account Administrator About the Role We re looking for a highly organised and proactive Key Account Administrator to join Panda, supporting the coordination and processing of contracts for our Key Account customers. Working closely with Key Account Managers and Corporate Accounts teams, you ll play an important role in keeping customer contracts moving, maintaining accurate data, and supporting a smooth customer experience from set-up through to ongoing account support. This is a great opportunity for someone who enjoys working in a fast-paced environment, has strong attention to detail, and takes pride in delivering reliable, high-quality administration. As a Key Account Administrator , you ll support a busy commercial team, helping ensure contracts, customer information, leads, documentation, and queries are processed accurately and efficiently. What You ll Be Doing You ll be responsible for: Managing and processing new and existing sales contracts within the AMCS system Ensuring contract and customer data is accurate and aligned with internal processes Maintaining and updating sales leads within the CRM system Working closely with Key Account Managers to provide regular updates and support timely contract delivery Keeping supplier and customer information up to date across company systems Carrying out credit checks and ensuring information provided is accurate and complete Liaising with subcontractors to ensure bins are delivered on time for customers Generating Waste Transfer Notes for customers outside of the annual renewal cycle Overseeing the Major Accounts inbox, ensuring queries are handled efficiently or directed to the correct team Preparing and processing documentation promptly to support customer and operational requirements Resolving invoice queries in partnership with finance teams and helping identify recurring issues Distributing inbound web and phone leads to the relevant sales teams Ensuring all leads are logged accurately within CRM Providing wider sales administration support, including logging quotes, producing Power BI reports, and assisting with new mobilisation rollouts What We re Looking For We re looking for someone who is organised, accurate, and confident working with multiple priorities. You ll ideally bring: Previous experience in an administrative, sales support, customer support, or similar role Experience working in a fast-paced environment Strong attention to detail and accuracy when handling data and documentation Excellent time-management and organisational skills Confident communication skills, both written and verbal A proactive and helpful approach to supporting colleagues and customers Motivation to develop your own skills and contribute to a team Experience using CRM systems would be desirable Knowledge of the waste, recycling, logistics, or environmental services sector would be advantageous, but is not essential Why Join Panda? This Key Account Administrator role offers the chance to be part of a busy, customer-focused commercial team where accuracy, service, and teamwork really matter. You ll have the opportunity to build strong knowledge of our systems, customers, and contracts while supporting key business activity across the wider sales function. This is a great opportunity for someone looking to develop their career in sales administration, customer coordination, or key account support within a growing and operationally focused business. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role Maintenance Fitter Panda are seeking a Maintenance Fitter to support the safe, reliable and efficient operation of our plant, machinery and site equipment. As a Maintenance Fitter at Panda, you ll carry out planned and reactive maintenance, fault finding, repairs and mechanical improvements across a busy recycling and processing environment. This is a hands-on role where safety, reliability and operational uptime are key. You ll work closely with the Maintenance Supervisor and wider site team to keep equipment running effectively, reduce downtime and ensure all work is completed in line with health, safety, environmental and quality standards. The Role This Maintenance Fitter role is ideal for someone with strong mechanical maintenance experience gained in recycling, waste processing, heavy industry, quarrying, manufacturing, or another process-led environment. You ll be involved in maintaining and repairing a wide range of equipment, including shredders, separators, trommels, conveyors, balers, hoppers, silos, gear reducers, clutch systems, hydraulic and pneumatic systems. Key Responsibilities Carry out mechanical maintenance, inspection, fault diagnosis and repair across plant, machinery, equipment, installations and buildings on site. Support planned and reactive maintenance activity in line with the operational and maintenance plan. Identify faults, analyse root causes and complete repairs, adjustments, refurbishments and improvements to agreed standards. Maintain and repair waste processing machinery including shredders, separators, trommels, conveyors, balers and associated bulk handling equipment. Service, diagnose and rectify hydraulic and pneumatic systems using drawings, manuals and technical information. Carry out general bench fitting, including fitting of keys, shaft pulleys, gears, couplings, rolling element bearings and plain bearings. Install, inspect, condition monitor and maintain gear reducers, clutch systems and drive equipment. Complete basic MIG and MMA welding and fabrication where required, including equipment guarding and safety fencing. Plan, rig and sling simple lifting operations, acting as banksman where trained and competent. Operate powered hoists or pendant-type lifting equipment where trained and authorised. Ensure all maintenance work is completed safely, efficiently and in a timely manner. Record work completed on the maintenance management system and report updates to the relevant Supervisor. Keep work areas clean, safe and organised, ensuring unused or waste materials are returned to stores or disposed of correctly. Maintain tools and equipment in good condition, reporting defects immediately. Follow and promote all company health and safety policies, safe systems of work, isolation procedures and relevant legislation. Carry out other reasonable duties requested by the Maintenance Supervisor or management team. What You ll Bring A recognised Mechanical Engineering apprenticeship, City & Guilds Mechanical qualification or relevant NVQ Level 3. Previous mechanical maintenance experience in recycling, heavy industry, quarrying, process operations, manufacturing or similar. Strong mechanical aptitude and the ability to safely use hand tools and portable electrical equipment. Experience with general bench fitting, fabrication and mechanical repair. Basic MMA and MIG welding experience. Knowledge of safe systems of work, equipment isolation and permitting processes. Experience removing, fitting and maintaining rolling element bearings. Understanding of basic engineering standards and mechanical fitting principles. Basic computer skills, including the ability to input maintenance data onto standard systems. Good communication skills and a practical, team-focused approach. A positive attitude towards working safely and maintaining high standards. Flexibility, adaptability and willingness to learn. Good personal organisation and administration. Desirable Experience The following would be advantageous, but are not essential: Rigging and slinging. MEWP / IPAF training. Working at height / harness training. Abrasive wheels training. Forklift or telehandler training. IOSH Working Safely. Alignment of drives including motors, fans and gearboxes. Conveyor belting repair. Fault finding on mechanical process equipment. Basic condition monitoring techniques for medium or heavy industrial equipment. Hydraulic and pneumatic circuit knowledge. Ability to read and interpret 2D equipment drawings and hydraulic / pneumatic circuit drawings. Why Join Panda? This is a great opportunity for an experienced Maintenance Fitter who enjoys practical problem solving, working with heavy industrial equipment and helping keep a busy operational site running safely and efficiently. You ll be joining a team where your work has a direct impact on plant reliability, operational performance and the safety of the people around you. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role Regional Maintenance Manager Location: Yorkshire Region Keep our operation moving. Raise standards across the region. At Panda, we do more than manage waste. We power the circular economy by turning waste into value, and that takes reliable, safe and high-performing sites. As a Regional Maintenance Manager at Panda, you ll lead maintenance across our Yorkshire operations, covering both mobile equipment and static plant machinery across a varied network of recycling and waste management facilities. This is a key leadership role for someone who can combine hands-on engineering credibility, maintenance strategy and strong operational partnership. You ll help drive uptime, improve standards, reduce repeat failures and build a stronger maintenance culture across the region. The Role This Regional Maintenance Manager role is about bringing structure, consistency and accountability to maintenance performance across multiple sites. You ll take ownership of maintenance standards across the Yorkshire region, making sure our equipment, plant and facilities are safe, compliant and operating as they should. Working closely with site leaders, maintenance teams, contractors and the Regional Operations Manager, you ll help improve reliability, reduce downtime and support safe, efficient operations. You ll need to be comfortable moving between strategy and the shop floor setting maintenance plans, reviewing performance, challenging standards and stepping in practically when operational issues need support. What You ll Be Doing Your focus will include: Leading maintenance activity across the Yorkshire region Building and embedding effective maintenance plans across all sites Driving high standards in safety, compliance and engineering discipline Ensuring statutory inspections are planned, completed and kept up to date Auditing sites regularly to make sure maintenance standards are being followed Managing maintenance teams to ensure the right capability, structure and resource is in place Responding to downtime issues and supporting fast, practical resolution Carrying out root cause analysis to reduce repeat failures Reviewing critical spares holdings to minimise unplanned stoppages Developing reporting tools to track downtime, reliability and plant performance Supporting the delivery and improvement of CMMS across the region Supporting site improvement, development and capital projects Working closely with operational leaders and contractors to improve reliability and performance About You We re looking for a maintenance leader who knows how to operate in a busy industrial environment and can bring structure, accountability and continuous improvement across a multi-site region. You ll likely bring: Strong maintenance leadership experience in waste, recycling, manufacturing, heavy industry or a similar operational environment Experience managing both static plant and mobile equipment A strong understanding of maintenance planning, compliance and engineering best practice Good knowledge of health and safety standards, including isolation, lock-off and safe systems of work Experience leading maintenance teams across multiple sites or a regional operation A track record of reducing downtime and improving plant reliability Confidence managing contractors, projects and improvement activity Experience with CMMS systems or maintenance system improvements Strong communication skills and the ability to work closely with operational leaders A practical, hands-on approach with the confidence to support operational issues where needed Why Join Panda? This is a chance to take on a Regional Maintenance Manager role with real visibility and impact across the Yorkshire region. You ll be joining a business that is continuing to invest in its people, sites and operational capability. In return, you ll have the opportunity to shape maintenance standards, improve plant performance and play a key part in how we deliver safe, efficient and reliable operations. At Panda, we value people who take ownership, solve problems and want to make things better. This is a strong opportunity for an experienced Regional Maintenance Manager who wants to make a practical difference across a busy, operationally important region. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role Bid Co-ordinator Location: Manchester, Trafford Park Contract: Full-time We are Panda. We value waste. We re looking for a Bid Co-ordinator to join our team and play a key role in helping us secure new business, strengthen customer relationships and support profitable growth. This is a great opportunity for someone who combines strong written communication with commercial awareness, attention to detail and the ability to manage multiple deadlines. You ll take ownership of bids and tenders from start to finish, helping us present Panda at its very best. About the Role As Bid Co-ordinator , you ll manage the bid process from initial opportunity through to final submission and mobilisation handover. You ll be responsible for producing high-quality, professional tender responses that are clear, compelling and aligned to our operational capabilities. Working closely with teams across the business, you ll gather insight, shape bid content, ensure compliance and make sure every submission is accurate, commercially sound and delivered on time. You ll also help improve how we bid by using feedback, scorecards and performance data to strengthen future submissions and increase win rates. What You ll Be Doing Managing bids and tenders from initial opportunity through to final submission and mobilisation handover Producing high-quality written responses that clearly communicate Panda s strengths, services and value proposition Ensuring tender requirements are completed accurately, including compliance responses, risk assessments, commercial inputs and supporting documentation Coordinating bid content across internal teams including Fleet, Finance, IT, Marketing and operational stakeholders Preparing presentations, handouts, visuals and supporting materials to a professional standard Reviewing bid feedback and scorecards to identify trends, lessons learned and areas for improvement Creating and maintaining a library of strong reusable content and high-scoring responses Supporting pipeline management by helping assess opportunities and prioritise the right bids Building positive relationships with customers and supporting site visits, presentations and tender-related engagement Leading mobilisation meetings to help ensure commitments made during the bid process are delivered effectively What We re Looking For We re looking for someone organised, credible and confident managing multiple priorities in a deadline-driven environment. You ll be a strong communicator who can turn complex information into clear, persuasive content and work effectively with stakeholders across the business. You ll likely bring: Experience writing high-quality, persuasive business content Strong organisational skills and the ability to manage multiple projects at once Excellent written and verbal communication skills A professional, detail-focused and self-motivated approach Experience working with CRM systems and marketing or communication platforms Strong Microsoft Office skills, particularly Excel and PowerPoint The ability to build effective relationships with colleagues, partners and customers A full UK driving licence It Would Be Great If You Also Have Previous experience in a bid, tender or proposal role Experience within the waste, recycling, logistics, utilities or services sector Knowledge of bid management tools or methodologies Experience supporting campaigns, customer communications or events Why Join Panda? This is a chance to join a business with real momentum, where your work will have visible commercial impact. As a Bid Co-ordinator , you ll be part of a team that values quality, collaboration and continuous improvement. You ll help shape how Panda wins new work, presents its services and delivers on customer commitments. At Panda, you ll join a business committed to safety, service excellence, sustainability and building a better future through resource recovery. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role Desk Account Manager Location: Bromborough At Panda, we help businesses manage waste more responsibly, improve recycling performance, and reduce environmental impact. As part of a growing resource recovery business, we re focused on delivering strong service, building long-term customer relationships, and helping our customers get more value from their waste and recycling solutions. We re looking for a Desk Account Manager to take ownership of a portfolio of established SME customers. This is a relationship-led, desk-based role where you ll act as the main point of contact for your customers, making sure they receive excellent service while identifying opportunities to grow and develop each account. As a Desk Account Manager at Panda, you ll build strong relationships with decision-makers, proactively manage renewals and service changes, and work closely with internal teams to resolve issues quickly and professionally. This Desk Account Manager role would suit someone with experience in account management, customer success, or desk-based sales who enjoys building relationships, spotting opportunities, and delivering a high-quality customer experience. What You ll Be Doing You ll manage and develop a portfolio of SME customers, helping to retain business, increase account value, and make sure customers receive the right waste and recycling solutions for their needs. You ll be responsible for: Managing and developing a portfolio of SME customers with annual spend between £7,500 and £15,000. Acting as the primary point of contact for commercial and service-related enquiries. Building strong relationships with customers and key decision-makers. Proactively managing contract renewals, price reviews, and service updates. Identifying opportunities to upsell and cross-sell additional services, including recycling, food waste, glass, and specialist collections. Monitoring account performance, spend, and margins to maximise retention and account value. Working closely with Operations, Billing, and Customer Service teams to resolve issues quickly and efficiently. Supporting customers to remain compliant with waste legislation and environmental requirements. Maintaining accurate customer information and activity records within the CRM system. Delivering against retention, revenue growth, and customer satisfaction targets. What We re Looking For We re looking for someone who is commercially minded, customer-focused, and confident managing multiple accounts in a busy environment. You ll bring: Experience in account management, customer success, or desk-based sales. A track record of managing and growing SME customer accounts. Strong relationship-building and communication skills. Experience handling contract renewals, price discussions, and retention conversations. The ability to identify and convert upsell and cross-sell opportunities. Confidence using CRM systems and managing customer pipelines. A proactive mindset with strong problem-solving skills. Good attention to detail and the ability to keep customer records accurate and up to date. Experience in waste management, recycling, environmental services, or a related sector would be beneficial but is not essential. Why Join Panda? This is a great opportunity for someone looking for a practical, customer-focused Desk Account Manager role where you can take ownership of your own customer portfolio, build long-term relationships, and play a direct part in customer retention and growth. You ll be joining a business that values service, accountability, sustainability, and people who take pride in doing things properly. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role Service Administrator About the Role As a Service Administrator at Panda, you ll support the operational team with a wide range of administrative, customer service and coordination activity. This is a busy, hands-on role where accuracy, communication and follow-up really matter. You ll help keep systems up to date, support customers and drivers, resolve queries, track service issues and make sure key operational information is recorded correctly. The Service Administrator role would suit someone with customer service or administration experience who enjoys working in a fast-paced operational environment, keeping things organised and helping customers receive a reliable service. What You ll Be Doing Acting as a key point of contact between customers, drivers and operational teams. Keeping systems updated with accurate and timely information. Building and maintaining strong, positive relationships with customers. Managing and coordinating day-to-day administrative activity within the department. Investigating and resolving invoice queries. Investigating credit requests where required. Ensuring all data input is accurate and completed in a timely manner. Completing end-of-week checks ahead of the monthly invoice run. Resolving missed collections promptly and efficiently. Contacting missed customers to explain the reason for the missed collection and confirm their rescheduled collection day. Making sure all IT systems are used effectively and information is recorded correctly. Recording gains and losses on the depot progress spreadsheet. Managing emails effectively, ensuring they are dealt with and filed away in a timely manner. Keeping helpdesks clear or in progress by the end of each day. Updating reception with relevant service issues, including vehicle breakdowns. Keeping key accounts updated on service issues affecting their specific customers. Checking routes are in order and reporting driver non-compliance to the relevant team. Managing delivery and collection tickets daily. Keeping customers updated on delivery dates and first collection dates. About You Experience working in a customer service or administrative role. Strong communication skills, both written and verbal. Confident using Microsoft applications. Able to work on your own initiative. Highly organised, with good attention to detail. Comfortable working in a busy operational environment. Able to manage multiple tasks and follow up on issues through to completion. Positive, professional and customer-focused. Why Join Panda? This is a great opportunity for someone looking for a practical Service Administrator role where you can make a real difference to the day-to-day running of a busy operation. You ll be part of a team that keeps services moving, supports customers and helps ensure operational information is accurate, clear and acted on quickly. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role Customer Service Advisor We are looking for a proactive and detail-focused Customer Service Advisor to join our team in Knottingley. As a Customer Service Advisor at Panda, you will play an important role in supporting our sales, operations and managed services teams. This is a varied role where you will help keep customer orders, quotations, records and service information accurate, up to date and moving smoothly through the business. This is a great opportunity for someone who enjoys customer contact, administration, problem solving and working with different teams to make sure customers receive a reliable, professional service. The Role This Customer Service Advisor role sits at the centre of customer service, sales administration and operational support. You will help ensure orders are processed correctly, customer information is maintained, and internal teams have the information they need to deliver on time and to a high standard. You will become a confident user of our CRM system, keeping customer and order information accurate so the business can make informed decisions and maintain strong service performance. What You ll Be Doing Processing customer orders from sales information and quotations. Keeping sales orders, costs and customer records accurate and up to date on the CRM system. Developing strong knowledge of the CRM system and becoming a key user for the team. Supporting repeat work, standing orders and rental agreements. Preparing and updating customer spreadsheets, databases and files. Assisting with the preparation of customer quotations. Obtaining customer purchase orders and allocating them to the correct jobs. Supporting ordering processes, including disposal and subcontracting requirements. Liaising with Sales and Operations teams to help ensure customer deadlines are met. Responding to customer enquiries and supporting service performance monitoring. Proactively contacting down trader customers and helping identify opportunities to improve revenue. Providing regular feedback to Sales and Operations on revenue, profitability and customer activity. Ensuring orders are completed and invoiced within agreed timelines. Providing day-to-day administrative support to internal and external sales and operations teams. About You You will be organised, reliable and comfortable managing a varied workload. You will enjoy working with people, solving problems and keeping information accurate. You will bring: Previous experience in a customer service, sales support or administration role. Strong written and verbal communication skills. Good attention to detail and a methodical approach to your work. Confidence working with Microsoft Office, particularly Excel. The ability to learn new systems and processes quickly. A proactive approach and willingness to take initiative. Strong organisational skills and the ability to prioritise. A positive, can-do attitude and the ability to work well as part of a wider team. Why Join Panda? This is a hands-on Customer Service Advisor opportunity where your work will directly support our customers, our sales activity and the smooth running of our day-to-day operations. You will be joining a business with a clear purpose, a strong focus on service, and teams who work together to keep things moving. If you enjoy a busy, varied role where accuracy, communication and customer care matter, this could be a great next step. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role Financial Planning Analyst Location : Bromborough Join Panda and help turn data into better decisions. As a Financial Planning Analyst at Panda, you ll play an important role in helping the business make smarter, faster and better-informed decisions. This is a great opportunity for someone who enjoys combining financial insight, operational understanding and data-led thinking. You ll work closely with Finance and Operations, helping turn large volumes of data into clear analysis, meaningful reporting and practical recommendations. The Financial Planning Analyst role would suit someone who is commercially minded, confident working with different stakeholders, and able to get into the detail while keeping sight of the bigger picture. The Role In this role, you ll support financial planning, reporting and performance analysis across the business. You ll help bring visibility to key financial and operational trends, support decision-making, and improve how we track and manage performance. What You ll Be Doing You ll be responsible for: Producing weekly P&L and KPI reporting across divisions and processes Partnering with operational teams to develop and maintain daily and weekly KPI suites Supporting the reconciliation of waste revenues and costs with Finance and operational stakeholders Delivering variance analysis against budget, forecast, five-year plan and prior year performance Assisting with monthly management accounts, including trend and scenario analysis Preparing analysis against competitor and industry benchmarks Supporting the business in managing waste flows efficiently and cost-effectively Developing and improving Power BI reporting to give stakeholders stronger visibility and insight Contributing to ad hoc finance and commercial projects as the business evolves About You We re looking for someone who can combine strong analytical capability with a practical, commercially focused mindset. You ll likely bring: Experience in Commercial Finance, Financial Planning & Analysis, or a similar analytical finance role Strong Excel capability and confidence working with large data sets Experience with Power BI, or the ability to build reporting that helps stakeholders make better decisions Good understanding of financial reporting, variance analysis and performance tracking The ability to build strong relationships across different teams and levels of the business Clear and confident communication skills, with the ability to explain data in a simple and useful way A proactive approach and the confidence to work in a business that is operational, fast-moving and hands-on Experience with systems such as Adaptive would be beneficial, but it is not essential Why Join Panda? This is more than a reporting role. As a Financial Planning Analyst, you ll be part of a business where Finance supports real operational decision-making and where your insight can have a visible impact. At Panda, you ll join a business that is growing, evolving and investing in better ways of working. You ll work alongside people who care about performance, service, sustainability and continuous improvement, with the opportunity to develop your skills in a commercially relevant, operationally connected environment. This is a strong opportunity for someone looking to build their career as a Financial Planning Analyst in a business where data, finance and operations come together. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role HGV Mechanic Location: Leeds Shift Pattern: 4 on, 4 off 6:00am to 6:30pm Salary: £49,000 £56,000 Join Panda as an HGV Mechanic and help keep our fleet moving At Panda, we do more than manage waste. We keep essential operations running safely, reliably and efficiently every day. We re currently recruiting for an experienced HGV Mechanic to join our team in Leeds. This is a hands-on workshop role where you ll be responsible for inspecting, maintaining and repairing HGV vehicles to a high standard. You ll work in a well-equipped workshop with an onsite brake tester, overhead crane, latest diagnostic equipment, main dealer tools and an onsite manned parts department, giving you the support and equipment needed to do the job safely and efficiently. What you ll be doing As an HGV Mechanic , you ll play an important role in keeping our fleet safe, compliant and available for operation. You ll be responsible for: Carrying out 6-weekly inspections, MOT preparations and repairs Performing planned, preventative and reactive maintenance Diagnosing faults and completing effective repairs Accurately completing maintenance records and paperwork Working effectively both independently and as part of the wider workshop team Maintaining a clean, safe and tidy workshop Reporting faults, defects and issues to the Workshop Foreman or Supervisor Supporting high standards of safety, compliance and vehicle reliability About you This HGV Mechanic role would suit someone with previous experience in an HGV workshop who takes pride in safe, accurate and reliable maintenance work. We re looking for someone with: Previous experience working in an HGV workshop A full UK driving licence Own tools A strong understanding of vehicle inspection, maintenance and repair Good attention to detail when completing paperwork and records A practical, safety-focused approach to work The ability to work well on your own and as part of a team Category B or CE licence would be desirable, but is not essential What s on offer Competitive salary of £49,000 £56,000 4 on, 4 off shift pattern Optional overtime at enhanced rate Company pension On-site parking Ongoing training and development IRTEC training and accreditation This is a great opportunity for an experienced HGV Mechanic looking for a well-equipped workshop, a stable shift pattern and the chance to develop further with Panda. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role Finance Manager (Revenue & Cost of Sales) Location: Leeds Gelderd Road Working pattern: Hybrid, 3 days in the office and 2 days from home Business area: UK Processing This is a key finance role sitting at the heart of financial performance for UK Processing. As Finance Manager (Revenue & Cost of Sales) at Panda, you will take ownership of accurate accounting, reporting and control across revenue and cost of sales for multiple businesses. You will work closely with Finance, FP&A, IT and Operations to make sure the numbers genuinely reflect what is happening across the business. This means getting into the detail, questioning data where needed, explaining performance clearly and helping senior leaders understand the story behind the results. This Finance Manager (Revenue & Cost of Sales) role combines technical accounting, commercial insight, stakeholder management and people leadership. It also offers the opportunity to support ERP implementation and finance transformation as Panda continues to strengthen its systems, processes and reporting capability. What you ll be doing You will be responsible for ensuring revenue and cost of sales are accurately accounted for each month across all UK Processing businesses, with strong financial control across both the P&L and balance sheet. Key responsibilities will include: Owning month-end accounting and reporting for revenue and cost of sales across UK Processing. Ensuring intercompany transactions are recorded correctly, with a clear understanding of UK operational structures. Reviewing gross margin performance and explaining variances against budget, forecasts and KPIs. Partnering with FP&A to align month-end accounting with weekly performance and insight reporting. Investigating and resolving financial queries, discrepancies and data issues across Finance, IT and Operations. Interrogating and validating data across multiple systems, including Sage, Workday, AMCS and BI dashboards. Maintaining robust balance sheet accounting for revenue and cost of sales accruals. Preparing and presenting monthly results to the Financial Controller, Finance Director and CFO. Supporting annual budgeting and external audit processes relating to revenue and cost of sales. Contributing to the successful embedding of the new ERP system. Managing, coaching and developing one direct report, a Management Accountant. About You You will be a technically strong and commercially aware finance professional who enjoys working close to operations. You will be confident challenging numbers that do not look right, comfortable working with complex data, and able to explain financial performance in a clear, practical way. You will bring: Full accountancy qualification, such as ACA, ACCA or CIMA. Strong financial control experience across both P&L and balance sheet. Experience working with complex data and multiple financial systems. Strong attention to detail and the ability to spot issues, trends and inconsistencies. A proactive, problem-solving approach. Confidence working with stakeholders across Finance, IT, FP&A and Operations. Clear communication skills, including confidence presenting to senior leaders. Experience working in industry or commerce would be preferred. Previous people management experience would be beneficial. Why join Panda? This is a high-impact Finance Manager (Revenue & Cost of Sales) opportunity with ownership of one of the most critical areas of the P&L. You will have regular exposure to senior finance leadership and the CFO, while playing an important role in improving the quality, accuracy and usefulness of financial reporting. You will join a business where finance is closely connected to operations, performance and decision-making. The role offers a strong mix of technical accounting, commercial insight, process improvement and people management. You will also be involved in ERP implementation and finance transformation, helping to shape stronger processes and better reporting for the future. This is a great opportunity for someone looking for a commercially focused Finance Manager (Revenue & Cost of Sales) role in a business focused on sustainability, safety, service excellence and long-term growth. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

About the Role Credit Controller Location: Bromborough, Wirral Hours: Monday Friday 08 00 About the Role At Panda, cash keeps our operations moving. As a Credit Controller at Panda, you ll play an important role in helping the business collect payments efficiently while maintaining strong, professional relationships with our customers. Working within our Transactional Services team, you ll manage your own portfolio of accounts, support customers with payment queries, reconcile accounts, and help ensure invoices are paid within agreed terms. This is a fast-paced role where communication, organisation and follow-up really matter. You ll work closely with internal teams and external customers to resolve queries, reduce aged debt, and support the wider finance team in keeping customer accounts accurate and well managed. This Credit Controller role would suit someone with previous credit control or accounts receivable experience who enjoys working with people, solving problems, and making a direct impact on business performance. What You ll Be Doing Managing a portfolio of customer accounts to ensure payments are received in line with agreed terms Contacting customers by phone and email to follow up on outstanding invoices Building strong relationships with customers to resolve issues quickly and professionally Investigating and resolving invoice or account queries in collaboration with internal teams Reconciling customer statements and maintaining accurate account records Updating credit control systems with all collection activity Processing card payments and issuing direct debit mandates where required Providing copy invoices and statements to customers when requested Escalating potential risks or payment concerns to the Credit Control Team Leader Supporting the wider finance team in reducing aged debt and minimising bad debt exposure About You We re looking for someone who is confident, organised and comfortable managing a busy customer ledger. You ll bring: At least 2 years experience in a credit control or accounts receivable role Experience managing a high-volume customer ledger Confidence communicating with customers by phone and email Strong organisational skills and attention to detail Experience handling reconciliations and resolving account queries A proactive approach and the confidence to manage difficult conversations when required The ability to work well as part of a team in a busy finance environment Experience using systems such as Sage, AMCS, Credit Hound or Sage CRM would be beneficial, but is not essential. Desirable ICM Level 3 qualification, or working towards this Experience working with customer procurement portals such as ProActis, Tradex or Dwellant Strong Microsoft Excel skills Why Join Panda? This is a great opportunity to join Panda as a Credit Controller and become part of a collaborative finance team where your work has a direct impact on business performance. You ll be joining a business that plays an important role in keeping essential services moving, supporting customers, and helping organisations manage waste responsibly. At Panda, we offer a supportive working environment, opportunities to develop your skills, and the chance to build your career in a business that makes a real difference every day. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)