MD2 Recruitment Ltd

Overview We are seeking an experienced and highly organised Office Manager to join a busy and professional working environment. This is a key role responsible for overseeing the day-to-day operations of the office, supporting senior management, and ensuring the business runs efficiently and effectively. The successful candidate will have previous office management experience, strong organisational skills, and the ability to manage multiple priorities within a fast-paced environment. Key Responsibilities Oversee the daily operations of the office to ensure efficiency and professionalism Manage office facilities, supplies, equipment, and external service providers Support senior management with operational and administrative duties Supervise administrative and support staff Coordinate recruitment, onboarding, and inductions where required Maintain HR records including holidays, absence monitoring, and staff documentation Ensure compliance with company policies, GDPR, and health & safety requirements Manage office budgets, invoices, supplier relationships, and general expenditure Coordinate meetings, diaries, and internal communications Maintain office procedures and identify opportunities to improve operational efficiency Support with reporting and general business administration tasks Ensure excellent customer service standards are maintained throughout the office Skills & Experience Required Previous experience within an Office Manager or Senior Administration role Strong organisational and multitasking abilities Excellent communication and interpersonal skills Ability to manage confidential information with discretion Strong leadership and team coordination skills Proficient in Microsoft Office packages and office management systems Ability to work independently and manage competing priorities effectively Experience within a professional services environment would be advantageous but is not essential Personal Attributes Professional and approachable manner Highly organised with strong attention to detail Proactive and solutions-focused Reliable and adaptable Calm under pressure with excellent problem-solving skills Benefits Competitive salary Pension scheme Holiday entitlement Professional development opportunities Supportive working environment Additional company benefits

Facilities AssistantJob Description / Person Specification Job Title: Facilities Assistant Reports to: Facilities Manager Responsible for: Coordinating casual staff and volunteers when required Salary: £28,860 per annum Hours: Full-time, 37.5 hours per week, Monday to Sunday. Regular evening and weekend work will be required to meet operational needs. Place of Work: Community Centre, Central London Benefits: Auto-enrolment pension, 26 days' annual leave plus bank holidays, and season ticket or bicycle loan. Purpose of the Role Support the Facilities Manager in providing a safe, compliant, well-maintained and welcoming environment for everyone using the centre. Carry out routine health and safety, fire safety, security and building compliance checks, maintaining accurate records and reporting concerns promptly. Provide practical facilities and operational support to departments, services, activities and events. Help maintain the cleanliness, presentation and day-to-day operation of the premises. Assist with internal and external room bookings, including preparing and setting up rooms. Help coordinate casual staff and volunteers when the Facilities Manager is absent. Key ResponsibilitiesHealth, Safety and Compliance Complete scheduled health and safety, fire safety, security and building checks accurately and on time. Identify hazards, defects and unsafe working practices, taking appropriate action and reporting concerns to the Facilities Manager. Help implement actions arising from risk assessments, inspections, audits and contractor reports. Assist with fire safety checks, evacuation procedures, emergency arrangements and record keeping. Ensure communal areas, escape routes, equipment and facilities remain safe and accessible. Follow and promote all relevant health and safety, fire safety, safeguarding, equality, diversity and inclusion policies. Facilities and Building Operations Complete daily, weekly and monthly facilities duties, including cleaning, minor maintenance, room presentation and general building checks. Identify maintenance, cleaning or repair issues and report anything that cannot be resolved internally. Carry out minor repairs and basic maintenance within your skills and training. Help oversee contractors, provide access and check that work has been completed satisfactorily. Support the safe operation of heating, ventilation, lighting and other building systems, reporting faults when necessary. Help maintain the security of the building, equipment and contents, including opening and closing duties. Help maintain external areas and grounds, including basic gardening and keeping outdoor spaces safe and presentable. Support for Departments and Services Provide practical facilities support for activities, projects, community programmes and events. Work closely with colleagues to understand their operational requirements and resolve practical issues involving rooms, equipment or the building. Support internal events with furniture, equipment, access arrangements, deliveries and room preparation. Respond flexibly to urgent operational needs while ensuring essential health and safety and facilities duties remain the priority. Room Hire and Customer Support Assist the Reception and Room Hire teams with preparing and resetting rooms for internal activities and external bookings. Ensure rooms are clean, safe, appropriately arranged and ready for use. Help room users with basic facilities-related questions and refer booking, payment or contractual matters to the appropriate team. Provide reception cover when reasonably required, including during staff absence or lunch breaks. Deliver a welcoming, helpful and professional service. General Responsibilities Act as a point of contact for staff, visitors, tenants, contractors and service users regarding facilities-related matters. Attend relevant meetings, briefings and training. Use facilities systems, checklists and records effectively, suggesting practical improvements where appropriate. Help coordinate casual staff and volunteers carrying out facilities duties when the Facilities Manager is absent. Carry out other reasonable duties within the scope of the role. Essential Skills and Experience An understanding of workplace and building-related health and safety. An understanding of the importance of completing compliance checks and maintaining accurate records. Some knowledge or experience of overseeing building maintenance contractors. An understanding of minor repairs, maintenance, heating, ventilation and other building systems, with a willingness to learn. Experience of providing excellent customer service. Good written and verbal communication skills. Experience of working collaboratively and providing practical support to different teams or services. A practical, hands-on and flexible approach to cleaning, light maintenance and room preparation. Good IT skills. The ability to work independently and use initiative. Good organisational skills and the ability to prioritise essential facilities duties alongside customer and room-hire requirements. Flexibility regarding working days and hours when required. Desirable Skills and Experience An understanding of planned preventative maintenance systems. Knowledge of mechanical and electrical systems. Training or experience in building or facilities management. An understanding of IT systems and equipment. A full UK or EU driving licence, ideally including permission to drive a minibus.