DEKRA UK Management

Motor Claims Handler Location : Hybrid working available (London) Salary : £28,000 £32,000 per annum, depending on experience Contract : Full-time, Fixed-Term Contract (12 months) Join a Global Leader in Motor Claims Services At DEKRA Claims International UK Limited, we are part of the DEKRA Group, the world's largest automotive service provider. Based in London, our friendly, multilingual team manages motor insurance claims on behalf of leading insurers across Europe, providing expert support for claims arising from road traffic accidents in both the UK and overseas. We're looking for a motivated Motor Claims Handler to join our close-knit team on a 12-month fixed-term contract. If you're passionate about delivering excellent customer service, enjoy investigating claims and thrive in a fast-paced environment, we would love to hear from you. A Day in the Life and the Impact You Will Make As a Motor Claims Handler, you will play a vital role in supporting our international insurer clients by managing third-party motor claims from first notification through to settlement. You will investigate liability, liaise with insurers and stakeholders across Europe, identify potential fraud risks and ensure every claim is handled accurately, efficiently and with the highest level of customer care. Every day brings new challenges, offering you the opportunity to make a real difference while developing your expertise within an internationally recognised organisation. What You Will Do • Manage third-party motor claims from initial notification through to settlement, ensuring excellent customer service throughout. • Investigate claims thoroughly, assessing liability, gathering evidence and monitoring progress to achieve timely resolutions. • Identify and investigate potentially fraudulent claims, escalating concerns where appropriate. • Liaise with overseas insurer clients, DEKRA offices and other stakeholders to provide regular updates and ensure effective claim handling. • Maintain accurate claim records while working in line with company procedures, regulatory requirements and service standards. About You You will have previous claims handling experience and enjoy working in a collaborative environment where attention to detail and excellent and open communication are essential. You are organised, analytical and able to manage a varied workload while maintaining exceptional service standards. You Will also bring: • Previous experience handling motor third-party claims. • Experience with injury and/or credit hire claims would be advantageous. • Excellent communication skills with the ability to build relationships at all levels. • Strong analytical and problem-solving skills with excellent attention to detail. • Good organisational skills with the ability to prioritise a busy workload. • Sound numerical ability and confidence working with claim-related data. • French, German or Spanish language skills would be an advantage but are not essential. What You Will Receive for the Value You Bring • Competitive salary of £28,000 £32,000, depending on experience. • Hybrid working arrangement. • The opportunity to work for the world's largest automotive service provider. • A supportive, collaborative and multilingual working environment. • Valuable experience working with international insurer clients across Europe. • Ongoing learning and development within a globally recognised organisation. Apply Today If you are looking to develop your career with a respected global organisation and have the skills and experience, we are looking for, we would love to hear from you. Apply today by submitting your up-to-date CV for consideration. No agencies please.

Sales Executive Process Safety Location: Remote (Field Based) around the UK. Salary: £32-40K DOE + 10% Bonus. Contract: Full-time, Permanent The Role DEKRA has an exciting opportunity for a motivated sales professional looking to develop their career in a true end-to-end sales role. This is not a traditional SDR or order-taking position you ll be responsible for creating and converting your own opportunities, managing your pipeline, and developing your commercial capability within a structured and supportive sales environment. You ll play a key role in a growing commercial function, contributing to the shift from reactive sales to proactive, value-driven engagement, with clear progression opportunities as the team continues to evolve. What s in it for you: • A true end-to-end sales role with ownership of your pipeline and results • Clear targets, performance bonus, and visibility of success • A balanced role combining inbound enquiries with proactive prospecting • Opportunity to develop your sales capability in a technical, consultative environment • Exposure across multiple safety-focused business areas • Strong progression opportunities within a growing commercial function Duties of the Role: • Proactively prospect into target accounts using phone-first and digital outreach • Follow up inbound enquiries and marketing-generated leads, converting them into opportunities • Reactivate dormant and lapsed accounts, identifying new commercial potential • Manage and close smaller, transactional opportunities end-to-end • Qualify and escalate larger or more complex opportunities to senior sales colleagues • Maintain consistent follow-up across all opportunities to drive pipeline momentum • Accurately update CRM systems to ensure visibility of pipeline, activity, and progress • Work closely with Sales Managers and Sector Leads to progress and hand over opportunities • Share customer insights and market intelligence with the wider sales team Key Attributes of the Ideal Candidate: • Previous experience in a sales, BDR, SDR or customer-facing commercial role • Confident communicating via phone and digital channels • Driven, proactive, and motivated to develop a career in sales • Strong organisational skills with the ability to manage multiple opportunities • Commercial awareness with a focus on results and performance • Resilient with a positive, high-energy approach • Background of technical knowledge, particularly of chemistry or chemical engineering would be a significant benefit. What Success Looks Like: • Comfortable leading sales conversations across the full sales cycle • Consistent and disciplined in follow-up activity • Able to manage high volumes of activity without compromising quality • Understands when to close independently and when to escalate • Takes ownership of pipeline, performance, and personal development Benefits: • Competitive salary and bonus structure • Career development and progression opportunities • Collaborative and supportive team environment • Exposure to a global, industry-leading organisation Any Additional Information: This role includes occasional travel to DEKRA offices and client sites. No agencies please.