Norton Folgate Marketing Ltd
Sittingbourne, Kent
Jan 29, 2026
Full time
Job Title: Commercial Coordinator Department: Procurement / Commercial Package: Hybrid role (3 days remote / 2 days office) / Discretionary bonus scheme / Health cash plan / Competitive pension / Inhouse health initiatives / Contractual sick pay / Free onsite parking / Free fruit / Supportive work environment and culture / Career progression / Training and development. Holidays: 25 days annual leave, plus all U.K. Bank Holidays to take time to recharge and do something you love! We are a small, energetic team that works hard, supports each other, and gets stuck in. We take ownership, pitch in when things are busy, and keep things moving together. A genuine team that gets the job done! The Role: You will be the central hub supporting day-to-day commercial and supply chain activity, helping to keep stock, orders, and supplier communication running smoothly. We are looking for a reliable and organised Commercial Coordinator to support the coordination of stock control, order processing, logistics, and supplier administration. This is a hands-on, entry-level opportunity where full training will be provided, making it ideal for someone looking to start or develop a career in supply chain, logistics or operations. This role suits someone who enjoys structured, process-driven work, takes pride in accuracy and attention to detail, and is comfortable working at a pace whilst managing multiple priorities. You will be trusted to manage data, spot issues early and contribute to a fast-moving environment. Key Drivers And Responsibilities: Accurately track, monitor, and manage stock levels, inventory accuracy, and stock allocation across multiple locations. Work to tight deadlines to support on-time and in-full (OTIF) delivery, order fulfillment, and timely dispatch of goods to clients. Liaise and consult with customs clearing agents, suppliers, and logistics partners to coordinate depot deliveries. Coordinate shipping, receiving, warehousing, storage, picking, packing, and dispatch activities, working closely with Quality Control (QC), Procurement, and Operations teams. Support the day-to-day coordination of stock, sales orders, purchase orders, and deliveries, ensuring accurate and timely supply into customers and packhouses. Maintain accurate packing plans and stock data, ensuring information is current and discrepancies are identified, investigated, and resolved promptly. Create, manage, and update packing orders, sales orders, and inventory transactions within the Prophet stock management system/ ERP system. Book and manage daily sales, allocations and dispatches with packhouses and market customers, acting as a key point of contact to support smooth communication, issue resolution, and relationship management. Prepare returns, reconciliations, and associated supplier documentation, monitoring timelines, priorities, and service levels while flagging risks, delays, or issues early. Contribute to a well-organised, reliable, and efficient supply chain operation through strong attention to detail, data accuracy, problem-solving, and consistent follow through. Support wider logistics, supply chain coordination, and administrative tasks as required in a fast-paced operational environment. You Will Thrive In This Role If You: Enjoy being at the centre of logistics and commercial operations, where your work directly impacts stock, order fulfilment, delivery performance and customer outcomes. Like being organised and methodical, take pride in administrative and coordination tasks, and enjoy bringing order, structure, and accuracy to multiple moving parts. Are comfortable working with data, systems, and processes, while also building positive working relationships with suppliers, packhouses, and internal teams. Can work independently with minimal supervision, particularly when working remotely, while still contributing effectively as part of a small commercial team. Are able to follow clear processes, manage your own workload, and prioritise tasks in a fast-paced operational environment. Are confident communicating with different stakeholders, both internally and externally, by phone, email and in person. Key Skills We Are Looking For: Strong organisation and attention to detail: The ability to maintain accurate data, records, and information, and the confidence to seek guidance or escalate issues when something doesn't look right. Numeracy and data confidence: Comfortable working with numbers, quantities and dates, with the ability to update spreadsheets, trackers and reports accurately using Microsoft Excel and other systems. Clear, confident communication skills: Comfortable liaising with suppliers, colleagues, customers, and internal stakeholders in a professional and straightforward manner. Effective time management: Able to juggle multiple tasks, meet deadlines, and remain calm and focused. A proactive, Initiative-taking mindset: The ability to spot issues early, flag risks or discrepancies, and support timely problem resolution. Confidence using administrative systems: Including updating trackers, spreadsheets, databases, and internal systems. Team first approach: Dependable and helpful, with a willingness to support the wider operations or team when needed. Adaptability and flexibility: Able to respond positively to changing plans, shifting priorities, and a fast-paced working environment. Desirable Experience: Experience in supply chain, logistics, planning, or operations Familiarity or a willingness to learn stock management systems such as Prophet Experience working in a fast paced or operational environment If this sounds like the right opportunity for you, please submit your CV. We look forward to hearing from you! .