Rhenus SE & Co. KG

Overview We are recruiting for a Head of Continuous Improvement. This role will be responsible for all continuous improvement projects and initiatives for the UK with a Road Freight focus, reporting to the UK Managing Director. This senior position will lead and oversee strategic operational projects across business activities, driving service improvement, operational efficiency and successful delivery of business change. This role acts as a driver for positive improvements, delivering through effective leadership between operations, transport, customer service and senior leadership. Ensuring projects are delivered on time, within scope and aligned to commercial and customer objectives maintaining focus on key stakeholders at all times. At Rhenus, we believe everyone plays a crucial role, and our people are the cornerstone of our success. By contributing your unique strengths and your dedication, you help shape our collective impact on the global stage. We value practical solutions and quick decisions, empowering you to take ownership and make a difference. By turning fresh ideas into reality, we embrace change and provide you with the opportunity to unleash your entrepreneurial spirit. Recognised as a top employer, and united by a common goal, we are committed to fostering a workplace culture that embraces diverse perspectives and fosters collaboration. We empower each other to drive growth and success. The future isn't just built by the company - it's shaped by each of us, working together. Join our Rhenus community to make an impact and grow alongside a team of passionate people who are dedicated to making a difference. Main duties To develop and deliver a continuous improvement strategy in line with business objectives Lead end-to-end delivery of operational and service improvement projects across all areas of the business To work collaboratively with the senior management team, to define project scope, success measures and benefits realization. Translate business strategy into practical, operational change initiatives Own project governance, plans, milestones, risks and dependencies, ensuring clear accountability and delivery discipline. To analyse financial and operational benefits and risks associated with any recommended continuous improvement actions and projects Identify opportunities to improve service offerings, performance, cost efficiency, compliance and scalability Monitor project performance and report progress, risks and outcome to senior leadership Lead cross-functional project teams, providing direction, challenge and support Ensure projects align with health & safety, regulatory and customer service standards Drive a culture of continuous improvement and operational excellence Any other tasks deemed appropriate for the role of Head of Continuous Improvements The role will require travel across the UK in line with current business priorities