Jolyon Marshall Limited

CLIENT: Trusted & established jewellery brand LOCATION: Westfield, Ariel Way, Shepherds Bush, LONDON POSITIONS: Permanent. Full-time & Part-time positions considered. Fortunately for all who read this recruitment feature this client in their home market is one of their domestic market s most widely distributed, trusted and established jewellery brands. For over the last two decades they have traded under a single brand name and consequently delight discerning fine jewellery buying consumers at now more than 200 store locations worldwide. Their trading vision is growing together and for the very first time ever the brand is to be showcased in West London, England, in a beautiful new store setting of their very own. The Senior Sales Consultant Role: For those true sales achievers out there presenting a new fine jewellery marque that has never been before UK encountered will be an amazing sales gift to customer introduce. Amongst, dare we say, so much similarity, our clients merchandise is set to thrill and it s your mission to do just that to all personal store VIP visitors. You need to be communicationally fluent effortlessly able to listen first, understand purchasing wishes and build in-store confidence that our clients proposition can perfectly suit once bought. There will be a need for new appointees to learn product details swiftly, alongside being able to brand tell in a manner that excites and enthrals. Perhaps over and above other appointments, this role has the capacity for you to industry career build, being associated with a proven international brand at its first moment of exciting UK emergence. Senior Sales Consultant Requirements: As a fine jewellery retailer, all in-store standards need to reflect their premium brand offer be it personal grooming, clarity of spoken word, to day-to-day exactness on all tasks that you will encounter. It would be super if you already have retail jewellery trade sales experience or, alternatively, have successfully sold within a premier retail environment that you ve needed to absorb areas of very specific product insight to then relay to visiting customers. You ll naturally portray a reassuring and engaging welcome to all whom visit and remember uppermost that you are an ambassador of this pioneering design-led jewellery brand major. Of course, keenness to sell and sell across all areas of ranged branded merchandise is your future mission although viewing our clients heritage, it may suggest that one step at a time is how future enduring patronage is built. Everything you d expect to be responsible for whilst in-boutique you will be, and as a new entity it will require a hands-on/ yes I can do approach remember it s the first UK presence for our client, so adjustments are sure to be required/made. Summary Capturing a career chance that is not pre-written and where your own efforts can be influential in growing a new brand is a remarkable opportunity. The company s heritage, craftsmanship is in-twined with their merchandise being ever on trend, is underpinned by great marketing, be it in-store, online or via social media. Your contribution from your first day will be to replicate and proudly establish this further company trading milestone. An incredible feat of corporate expansion that marks approaching fifty years of constant corporate expansion. So don t wait, apply today and contribute your uniquely special retailing talents we look forward to being introduced To apply please forward your personal CV to Jolyon Marshall at the address indicated below.

Our client is a well-established, family-owned independent jeweller with a heritage spanning almost 80 years. The business offers an extensive range of new and vintage jewellery and watches, alongside bespoke commissions. Its services also include jewellery and watch repairs and restoration, together with valuations for insurance, probate and sale. The business is a busy and vibrant independent retailer, built on strong customer relationships and a reputation for personal service, expertise and quality. Key Responsibilities Sales Performance and Customer Service Follow the Company's established sales process to maximise every sales opportunity and deliver an exceptional customer experience. Work towards and achieve individual sales targets and key performance indicators (KPIs), contributing to the overall performance and profitability of the business. Identify customer needs and confidently recommend suitable products and complementary services, including wedding bands, jewellery care products, insurance, warranties, repairs and bespoke commissions. Build and maintain strong customer relationships, encouraging repeat business and developing long-term customer loyalty. Maintain accurate customer records to support ongoing communication and future sales opportunities. Demonstrate a proactive and professional approach to every customer interaction, ensuring customers feel valued and well informed. Product Knowledge Develop and maintain a strong understanding of diamonds, gemstones, precious metals, watches and jewellery brands. Keep up to date with new collections, promotions, product developments and wider industry trends. Confidently communicate product features, craftsmanship, quality and value, helping customers make informed purchasing decisions. Take an active interest in developing specialist knowledge across the jewellery trade, including gemmology, jewellery design and valuation. Store Presentation and Visual Merchandising Ensure all jewellery, watches and displays are clean, attractive, well-stocked and presented in accordance with Company standards. Assist with window and cabinet displays, visual merchandising and seasonal changes to maximise the appeal of the store. Maintain excellent housekeeping standards throughout the premises, ensuring the shop always provides a welcoming and professional environment. Take pride in the presentation of both the store and the products on display. Stock and Store Operations Assist with stock replenishment, stock checks and the maintenance of accurate stock records. Handle all jewellery and watches with care, following Company procedures for the safe movement, handling and storage of stock. Complete sales documentation accurately, including customer orders, special orders and repair paperwork. Assist with daily opening and closing procedures and the general running of the store. Support colleagues in maintaining efficient and organised working practices. Security and Compliance Follow all Company security procedures without exception, helping to protect customers, colleagues and Company assets. Ensure high-value jewellery and watches are handled, displayed and stored strictly in accordance with Company procedures. Maintain complete confidentiality regarding customer and Company information. Comply with all Company policies, health and safety requirements and relevant legal obligations. Teamwork Work collaboratively with colleagues to achieve individual and collective store objectives. Share product knowledge, experience and best practice with other team members. Contribute positively to a supportive, professional and customer-focused working environment. Assist with the induction and training of new team members where appropriate. Support colleagues across all areas of the business as required. General Administration and Shop Support Answer incoming telephone calls and manage resulting enquiries professionally, involving colleagues where appropriate. Complete all aspects of the role efficiently and within agreed timescales, making effective use of the Company's software and systems. Work proactively, planning ahead and ensuring relevant deadlines are met. Be flexible regarding working arrangements and, with prior notice, undertake additional or alternative hours where required. Maintain a smart and professional appearance appropriate to a customer-facing position. The responsibilities outlined above are not exhaustive and may be amended or developed from time to time at the Company's discretion, with appropriate notice.

We're looking for a creative and enthusiastic Content Creator to join the growing team at this fast-growing watch house. Working closely with the Campaign Manager and in-house Design team, you'll play an important role in creating engaging content across social media channels and wider marketing campaigns. You'll have a good eye for visual storytelling, be confident behind a camera and have the skills to turn footage and creative ideas into engaging content. While working under the direction of the Campaign Manager, we're looking for someone who is comfortable taking a brief and working independently to deliver high-quality creative work. This is a great opportunity for someone in the early stages of their creative career who is keen to develop their skills and grow with the business. What You'll Be Doing Content Creation Take a leading role in capturing, editing and producing content for social media channels. Create engaging photography and video content to support product launches, marketing campaigns, events and other brand communications. Film and edit content across a variety of formats, particularly short-form video for social media. Operate camera, lighting and sound equipment to produce high-quality content. Identify and contribute creative ideas for content that reflects this standout timepiece brand. Creative Support Work alongside the in-house Design team to deliver creative briefs and produce supporting marketing assets. Use Adobe Creative Suite to edit photography, video and graphics. Adapt creative assets for different platforms and formats whilst maintaining brand consistency. Support the Campaign Manager with content requirements for upcoming campaigns and product launches. Planning and Collaboration Work independently from creative briefs, managing your time and delivering work to agreed deadlines. Collaborate with the Campaign Manager and wider team to plan and organise content shoots. Help maintain an organised library of photography, video footage and creative assets. Attend and capture content at events, exhibitions and other brand activities across the UK and internationally, as required. Experience and Skills What We're Looking For Some relevant experience in content creation, videography, photography or a similar creative role. Confidence in operating cameras and using basic lighting and sound equipment. Experience editing video using Adobe Premiere Pro or similar software. Working knowledge of Adobe Creative Suite, particularly Photoshop and Illustrator. A good understanding of social media platforms and the types of content that work well across them. A creative eye, strong attention to detail and an interest in visual storytelling. The ability to interpret a brief and work independently to produce finished content. Good organisational skills and the ability to manage multiple projects. A collaborative attitude, a willingness to learn and enthusiasm for developing creative skills. A willingness to travel within the UK and internationally when required. What We Can Offer You'll be joining our client at an exciting stage of its corporate growth, working alongside a small and ambitious creative team. Based in central Maidenhead, you'll have the opportunity to develop your skills, contribute to exciting product launches and create content for a growing international audience. We're looking for someone who wants to take ownership of their work, develop their creative abilities and build a long-term career with this highly regarded business.

We're looking for a creative and enthusiastic Content Creator to join the growing team at this fast-growing watch house. Working closely with the Campaign Manager and in-house Design team, you'll play an important role in creating engaging content across social media channels and wider marketing campaigns. You'll have a good eye for visual storytelling, be confident behind a camera and have the skills to turn footage and creative ideas into engaging content. While working under the direction of the Campaign Manager, we're looking for someone who is comfortable taking a brief and working independently to deliver high-quality creative work. This is a great opportunity for someone in the early stages of their creative career who is keen to develop their skills and grow with the business. What You'll Be Doing Content Creation Take a leading role in capturing, editing and producing content for social media channels. Create engaging photography and video content to support product launches, marketing campaigns, events and other brand communications. Film and edit content across a variety of formats, particularly short-form video for social media. Operate camera, lighting and sound equipment to produce high-quality content. Identify and contribute creative ideas for content that reflects this standout timepiece brand. Creative Support Work alongside the in-house Design team to deliver creative briefs and produce supporting marketing assets. Use Adobe Creative Suite to edit photography, video and graphics. Adapt creative assets for different platforms and formats whilst maintaining brand consistency. Support the Campaign Manager with content requirements for upcoming campaigns and product launches. Planning and Collaboration Work independently from creative briefs, managing your time and delivering work to agreed deadlines. Collaborate with the Campaign Manager and wider team to plan and organise content shoots. Help maintain an organised library of photography, video footage and creative assets. Attend and capture content at events, exhibitions and other brand activities across the UK and internationally, as required. Experience and Skills What We're Looking For Some relevant experience in content creation, videography, photography or a similar creative role. Confidence in operating cameras and using basic lighting and sound equipment. Experience editing video using Adobe Premiere Pro or similar software. Working knowledge of Adobe Creative Suite, particularly Photoshop and Illustrator. A good understanding of social media platforms and the types of content that work well across them. A creative eye, strong attention to detail and an interest in visual storytelling. The ability to interpret a brief and work independently to produce finished content. Good organisational skills and the ability to manage multiple projects. A collaborative attitude, a willingness to learn and enthusiasm for developing creative skills. A willingness to travel within the UK and internationally when required. What We Can Offer You'll be joining our client at an exciting stage of its corporate growth, working alongside a small and ambitious creative team, reporting into the Campaign Manager. Based in central Maidenhead, you'll have the opportunity to develop your skills, contribute to exciting product launches and create content for a growing international audience. We're looking for someone who wants to take ownership of their work, develop their creative abilities and build a long-term career with this highly regarded business.