Client: Elegant and well established retail showroom, selling contemporary designer jewellery and luxury watches. Job Role: Principally our client is looking to utilise your salesmanship talent to accelerate sell-through of an array of precious jewellery & watch items. Working alongside talented colleagues and owners, it is the wish that once fully inducted you will have the ambition to build upon your earlier retail career knowledge and stretch upwards to become representative of being the industry s best. Key areas of the role include: You need to be incredibly specific when it comes to ensuring in-store displays are maintained, observing each manufacture planogram as will have been previously agreed. Communication to customers needs to be clear, concise, and purposeful likewise with store colleagues and third-party suppliers ( where permitted). You will take the initiative at every turn to build and strengthen your store s client base so being a good administrator to ensure customer records and purchasing wish lists are ever live and relevant. The store will be sure to run seasonally relevant customer sales events where your attendance and zest for representing the store brand will additionally be very much required. It maybe that within your current role you favour one spectrum of merchandise, but our client would share the philosophy that being able to sell across the entire store inventory is very definitely the way to build forward for the future. Requirements: It is a requirement that you have a retail/customer service career background, and it would be advantageous if you have already worked with watch and jewellery products. Applicants that have already completed professional jewellery relevant training would be a tremendous advantage. For example, the National Association of Jewellers (JET 1 / JET 2) qualifications. For those retail applicants yet to be sector associated it is felt that should your experience to date embrace areas such as fragrance, cosmetics, fashion, or any other area of luxury products, you may have the transferability that this sector could embrace. Within this sphere of store service you need to be ever open to trade and product learning be this through in-store attendance of training schedules run by visiting suppliers or indeed taking the self-initiative to online manufacture learn. Your operational standards in-store must exemplify the best one to one customer service standards it is expected that you would always demonstrate client empathy ensuring any future transaction realises each client -held purchasing dream. Operating in-store does require an observance to visual merchandising best practice you are ever careful with securely presenting valuable merchandise ensuring it always remains safe and pristine. You will be thrilled in having the responsibility to accurately appraise buyers as to all products point of difference and be it in person, online or even on screen you can quickly strike up a professional rapport. As with any area of high-profile retail business dress codes are expected to be observed reflecting the corporate standard in a professional and reassuring manner. Summary: Right now, within the Independent Retail Jewellery sector clients such as the above, which exclusively entrust their consultancy representation to us here at JML, really can make a future career difference to you - not tomorrow but today. There is a keenness to invest in professional trade training to enhance your Jeweller credentials to the next level and in turn make your career vocation as fulfilling and as challenging as it deserves to be . In the first instance please with deserved future optimism forward your personal CV direct to Jolyon here at JML
Jun 28, 2026
Full time
Client: Elegant and well established retail showroom, selling contemporary designer jewellery and luxury watches. Job Role: Principally our client is looking to utilise your salesmanship talent to accelerate sell-through of an array of precious jewellery & watch items. Working alongside talented colleagues and owners, it is the wish that once fully inducted you will have the ambition to build upon your earlier retail career knowledge and stretch upwards to become representative of being the industry s best. Key areas of the role include: You need to be incredibly specific when it comes to ensuring in-store displays are maintained, observing each manufacture planogram as will have been previously agreed. Communication to customers needs to be clear, concise, and purposeful likewise with store colleagues and third-party suppliers ( where permitted). You will take the initiative at every turn to build and strengthen your store s client base so being a good administrator to ensure customer records and purchasing wish lists are ever live and relevant. The store will be sure to run seasonally relevant customer sales events where your attendance and zest for representing the store brand will additionally be very much required. It maybe that within your current role you favour one spectrum of merchandise, but our client would share the philosophy that being able to sell across the entire store inventory is very definitely the way to build forward for the future. Requirements: It is a requirement that you have a retail/customer service career background, and it would be advantageous if you have already worked with watch and jewellery products. Applicants that have already completed professional jewellery relevant training would be a tremendous advantage. For example, the National Association of Jewellers (JET 1 / JET 2) qualifications. For those retail applicants yet to be sector associated it is felt that should your experience to date embrace areas such as fragrance, cosmetics, fashion, or any other area of luxury products, you may have the transferability that this sector could embrace. Within this sphere of store service you need to be ever open to trade and product learning be this through in-store attendance of training schedules run by visiting suppliers or indeed taking the self-initiative to online manufacture learn. Your operational standards in-store must exemplify the best one to one customer service standards it is expected that you would always demonstrate client empathy ensuring any future transaction realises each client -held purchasing dream. Operating in-store does require an observance to visual merchandising best practice you are ever careful with securely presenting valuable merchandise ensuring it always remains safe and pristine. You will be thrilled in having the responsibility to accurately appraise buyers as to all products point of difference and be it in person, online or even on screen you can quickly strike up a professional rapport. As with any area of high-profile retail business dress codes are expected to be observed reflecting the corporate standard in a professional and reassuring manner. Summary: Right now, within the Independent Retail Jewellery sector clients such as the above, which exclusively entrust their consultancy representation to us here at JML, really can make a future career difference to you - not tomorrow but today. There is a keenness to invest in professional trade training to enhance your Jeweller credentials to the next level and in turn make your career vocation as fulfilling and as challenging as it deserves to be . In the first instance please with deserved future optimism forward your personal CV direct to Jolyon here at JML
Bespoke Jeweller Crafting Your Forever LOCATION: Jewellery Quarter, Birmingham Enterprisingly our client recognised a trading niche that deserved a higher profile within Birmingham s Historic Jeweller Quarter. This has presented the opportunity for their clientele to embrace bespoke jewellery design creating a future jewellery wear vision that matches their personally held aspiration. The company provides the expertise to create & craft beautiful diamond engagement and wedding rings within a boutique environment that can accentuate each customers purchasing experience. Each precious item designed & then approved for manufacturer is then crafted in-house by the companies own jeweller resulting in customer jewellery ownership dreams being happily fulfilled. Job Role: Important to repeatedly deliver best customer service/purchasing experience. Ever able to helpfully engage with clientele in person, online or by telephone. Always show an eagerness to present, promote and sell jewellery and watches to their customers. Be able to organise repairs, as well as preparing and gaining sign off for quoted for works. Utilise your initiative to search deep into the businesses inventory and if called for, the wider marketplace should a specific item not immediately be available. Requirements: Applicants should have a strong background in sales and have finely tuned customer service experience in a retail setting. It goes without saying that you must possess excellent selling skills, be a fluent and listening communicator with sound negation techniques. You will need to be charismatic, dynamic, organised, and able to operate in an efficient and productive way. Any specific Jewellery Industry qualification would be advantageous and further underline your long- held passion for our clients sourcing and selling speciality. Further training within their speciality can if necessary be provided. Applications will be welcomed and happily reviewed here by Jolyon so please forward your CV across today!
Jun 28, 2026
Full time
Bespoke Jeweller Crafting Your Forever LOCATION: Jewellery Quarter, Birmingham Enterprisingly our client recognised a trading niche that deserved a higher profile within Birmingham s Historic Jeweller Quarter. This has presented the opportunity for their clientele to embrace bespoke jewellery design creating a future jewellery wear vision that matches their personally held aspiration. The company provides the expertise to create & craft beautiful diamond engagement and wedding rings within a boutique environment that can accentuate each customers purchasing experience. Each precious item designed & then approved for manufacturer is then crafted in-house by the companies own jeweller resulting in customer jewellery ownership dreams being happily fulfilled. Job Role: Important to repeatedly deliver best customer service/purchasing experience. Ever able to helpfully engage with clientele in person, online or by telephone. Always show an eagerness to present, promote and sell jewellery and watches to their customers. Be able to organise repairs, as well as preparing and gaining sign off for quoted for works. Utilise your initiative to search deep into the businesses inventory and if called for, the wider marketplace should a specific item not immediately be available. Requirements: Applicants should have a strong background in sales and have finely tuned customer service experience in a retail setting. It goes without saying that you must possess excellent selling skills, be a fluent and listening communicator with sound negation techniques. You will need to be charismatic, dynamic, organised, and able to operate in an efficient and productive way. Any specific Jewellery Industry qualification would be advantageous and further underline your long- held passion for our clients sourcing and selling speciality. Further training within their speciality can if necessary be provided. Applications will be welcomed and happily reviewed here by Jolyon so please forward your CV across today!
