Hays Collections Ltd

We are seeking an experienced Legal Assistant/Executive to manage defended Small Claims matters within a busy UK B2B debt collection agency. Responsibilities Managing defended Small Claims Track cases from defence through to conclusion Reviewing pleadings and court documents Liaising with clients, partnered solicitors , and external agents Handling directions, deadlines, and case progression Supporting enforcement action post-judgment (e.g. warrants, attachments, charging orders) Maintaining accurate case management system records Managing invoices and statement of accounts for clients and debtors Reporting into Head of Collections Supporting the Collections team when necessary Drafting Statutory Demands for directors approval Managing enforcement actions with partnered Solicitors Essential Requirements: Minimum 2 years experience as a Legal Assistant/Executive Hands-on experience managing Small Claims defences Strong knowledge of CPR, court procedures, and litigation deadlines Excellent organisation, attention to detail, and written communication skills Ability to manage a high-volume caseload independently Good legal process understanding Desirable: Experience with Fast Track defences Practical experience of enforcement actions Background in debt recovery or volume litigation environments Benefits: Competitive salary (DOE) Opportunity to work in a fast-paced growing debt collection company with aggressive expansion plans Career progression within a fast growing debt recovering agency with opportunity to grow your own team Job Type: Full-time Work Location: In person