TavasTechs

Senior IT Engineer (L3) Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a Senior IT Engineer (L3) in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the Senior IT Engineer (L3) role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.

Applications Support Analyst (Microsoft 365 & AI) Salary: 45,000 - 55,000 per annum (DOE) Job Type: Fixed-Term Contract (up to 18 Months) Location: Central London Working Pattern: Full-time, Hybrid About the Opportunity We are recruiting on behalf of a prestigious and long-established organisation seeking an Applications Support Analyst (Microsoft 365 & AI) to support the continued development of its digital workplace and business systems environment. This is an excellent opportunity for an experienced support professional who enjoys working across applications, Microsoft 365 technologies, user support, and digital improvement initiatives. The successful candidate will play a key role in ensuring colleagues are supported effectively while helping drive adoption of modern workplace technologies, automation tools, and AI-enabled solutions. About the Company Our client is a historic and trusted UK institution with a long-standing reputation for excellence in specialist services. While deeply rooted in tradition, the organisation is actively investing in modernisation, digital platforms, and customer experience improvements to ensure it remains a leading provider in its field. Your Roles and Responsibilities Provide 1st and 2nd line support across business applications and end-user technologies. Support and maintain key platforms including CRM, finance, HR, membership, event management and SaaS applications. Troubleshoot system, access, and Microsoft 365 issues, ensuring incidents are managed through to resolution. Work with users to understand operational challenges and identify opportunities to improve processes and system usage. Coordinate with external software vendors and managed service providers to resolve issues and implement changes. Assist with application upgrades, testing activities, release validation and user communications. Create and maintain knowledge articles, support documentation, user guides and operational procedures. Support Microsoft 365 services including Teams, SharePoint, OneDrive and Outlook. Contribute to data quality, reporting and system administration activities. Support the introduction and adoption of AI and automation technologies across the organisation. Promote best practice around information security, user access management and data governance. Your Skills and Experience Previous experience in an Application Support Analyst, Business Systems Support Analyst, IT Support Analyst or similar role. Experience supporting business systems such as CRM, ERP, finance, HR, membership, event management or other SaaS platforms. Strong Microsoft 365 experience including Teams, SharePoint, OneDrive, Outlook and Exchange Online. Experience working within an IT Service Management environment using tools such as ServiceNow, Freshservice, Jira Service Management or similar. Strong troubleshooting, incident management and problem-solving skills. Experience working with third-party suppliers and technology partners. Ability to translate user requirements into practical system improvements and support solutions. Experience creating user documentation, knowledge base content and support materials. Excellent communication skills with the ability to explain technical concepts to non-technical audiences. Strong customer service focus with a proactive and collaborative approach. Understanding of data protection, information governance and secure system administration practices. Desirable: Exposure to Microsoft Copilot or Claude or other workplace AI tools. Experience with Power Automate, Power Apps or other low-code technologies. Microsoft 365 or Power Platform certifications. Experience working within membership, charity, education, heritage or professional services environments. Please note the application closing date is 17 August 2026. To apply for the Applications Support Analyst (Microsoft 365 & AI) role, please submit your CV. Suitable applicants will be contacted to discuss the opportunity in more detail. We are a recruitment company that specialises in projects and programmes.

Sales Executive Work Location: Chester Salary: £30,000 - £50,000 DOE + Excellent Commission. The Opportunity: Play a leading and critical role in one of the UK s most prestigious and exciting luxury retail businesses, knowing your impact matters. You will have experience in a sales role, ideally within luxury retail. You should be ready for a step up in terms of your career and development. The company: Our client is a one-of-a-kind business where the people who work there are family, and the employees have a fantastic amount of pride in the brand they work for. It is hard to think of a better organisation to work in if you are passionate about luxury retail, want to feel part of a family with a purpose and have a fantastic career in the industry. How you will deliver: As a Sales Executive, you will be an integral part of the sales team in central Chester. You will become a subject matter expert and constantly expand your knowledge and your sales experience. You will be driven, ambitious, and passionate about your role. In return, you will receive excellent training and be part of an inclusive and dynamic working culture where you can truly develop your career. Your skills and experience: Previous sales experience in luxury retail or jewellery. A solid understanding and appreciation of luxury products and materials. Strong communication and interpersonal skills. Sales skills and a customer-oriented approach are essential. A polished and professional appearance, coupled with a courteous and friendly demeanour. Sales-driven with an articulate and outgoing nature. Articulate and outgoing Elegance and professionalism in all interactions. Effective communication and client relationship-building skills. Team collaboration mindset, fostering a confident, charming, and charismatic presence. The successful candidate will play a pivotal role in the company and can look forward to an exciting career journey within the luxury goods industry. To apply for the Sales Executive role, simply send your CV and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.

IT Support Engineer - 2nd Line Permanent, Full-time Work Location: Portishead, Bristol Salary: £30,000 to £40,000 About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: As a 2nd Line IT Support Engineer , you will provide advanced technical support across desktop, server, networking and cloud environments. You will work closely with the wider IT team to ensure incidents are resolved efficiently and customers receive a consistently high level of service. What We re Looking For Technical Skills: Experience supporting Windows 10/11 and Windows Server environments. Good working knowledge of Active Directory and Entra ID. Experience supporting Microsoft 365 (Exchange, SharePoint, Teams, Intune). Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Exposure to virtualisation technologies such as VMware or Hyper-V. Familiarity with backup solutions and basic disaster recovery processes. Experience working with Azure and/or AWS is desirable. Personal Skills Previous experience in a 1st and 2nd Line IT Support role (MSP experience desirable). Strong troubleshooting and problem-solving skills. Ability to prioritise and manage multiple tasks effectively. Excellent communication skills and a customer-focused approach. A proactive attitude and willingness to learn and develop. A team player who thrives in a fast-paced support environment. If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the 2nd Line IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.