IT Support Engineer Salary: £30,000 to £35,000 Job Type: Permanent Location: On-site Leicester and Rugby A full UK Driving Licence and a car are mandatory About the Company Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Engineer to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed. Roles and Responsibilities Deliver 1st and 2nd line IT support to over 600 users Troubleshoot and resolve incidents involving hardware, software, networks, and telephony Support system administration tasks, including user setup, monitoring, and maintenance Assist with testing and deploying new systems, hardware, and updates Work closely with third-party support partners where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills and Experience Previous experience in a 1st/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems. Strong communication and customer service skills, with a proactive and positive approach Good problem-solving ability and willingness to learn new technologies Capable of working independently while contributing effectively to a wider team Flexibility to travel between Leicester and Rugby sites as required. A UK driving licence and own car are mandatory due to multi-site responsibilities. Mileage would be claimed via expenses Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals. To apply for the IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.
Jul 16, 2026
Full time
IT Support Engineer Salary: £30,000 to £35,000 Job Type: Permanent Location: On-site Leicester and Rugby A full UK Driving Licence and a car are mandatory About the Company Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Engineer to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed. Roles and Responsibilities Deliver 1st and 2nd line IT support to over 600 users Troubleshoot and resolve incidents involving hardware, software, networks, and telephony Support system administration tasks, including user setup, monitoring, and maintenance Assist with testing and deploying new systems, hardware, and updates Work closely with third-party support partners where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills and Experience Previous experience in a 1st/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems. Strong communication and customer service skills, with a proactive and positive approach Good problem-solving ability and willingness to learn new technologies Capable of working independently while contributing effectively to a wider team Flexibility to travel between Leicester and Rugby sites as required. A UK driving licence and own car are mandatory due to multi-site responsibilities. Mileage would be claimed via expenses Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals. To apply for the IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.
IT Support Engineer Salary: £30,000 to £35,000 Job Type: Permanent Location: On-site Leicester and Rugby A full UK Driving Licence and a car are mandatory About the Company Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Engineer to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed. Roles and Responsibilities Deliver 1st and 2nd line IT support to over 600 users Troubleshoot and resolve incidents involving hardware, software, networks, and telephony Support system administration tasks, including user setup, monitoring, and maintenance Assist with testing and deploying new systems, hardware, and updates Work closely with third-party support partners where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills and Experience Previous experience in a 1st/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems. Strong communication and customer service skills, with a proactive and positive approach Good problem-solving ability and willingness to learn new technologies Capable of working independently while contributing effectively to a wider team Flexibility to travel between Leicester and Rugby sites as required. A UK driving licence and own car are mandatory due to multi-site responsibilities. Mileage would be claimed via expenses Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals. To apply for the IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.
Jul 16, 2026
Full time
IT Support Engineer Salary: £30,000 to £35,000 Job Type: Permanent Location: On-site Leicester and Rugby A full UK Driving Licence and a car are mandatory About the Company Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Engineer to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed. Roles and Responsibilities Deliver 1st and 2nd line IT support to over 600 users Troubleshoot and resolve incidents involving hardware, software, networks, and telephony Support system administration tasks, including user setup, monitoring, and maintenance Assist with testing and deploying new systems, hardware, and updates Work closely with third-party support partners where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills and Experience Previous experience in a 1st/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems. Strong communication and customer service skills, with a proactive and positive approach Good problem-solving ability and willingness to learn new technologies Capable of working independently while contributing effectively to a wider team Flexibility to travel between Leicester and Rugby sites as required. A UK driving licence and own car are mandatory due to multi-site responsibilities. Mileage would be claimed via expenses Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals. To apply for the IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.
Senior IT Engineer (L3) Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a Senior IT Engineer (L3) in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the Senior IT Engineer (L3) role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.
Jul 16, 2026
Full time
Senior IT Engineer (L3) Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a Senior IT Engineer (L3) in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the Senior IT Engineer (L3) role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.
