BlueSteps Connect

Job Overview The client is seeking a Head of HR to build the people infrastructure necessary for an expanding multi site consumer services business experiencing national growth. This senior HR leadership position requires close partnership with the executive team as the business expands across the UK. The role involves shaping and executing a pragmatic people strategy that aligns commercial priorities with governance while transitioning the HR function from daily management to a scalable, data driven operation. The goal is to establish HR systems that create consistency across a distributed workforce. Key Responsibilities Organizational design, workforce planning, employee relations, ensuring effective reward systems and leadership reporting are in place. Oversee total reward, payroll, compliance and design training and development programmes to enhance management capabilities and overall business performance. Hands on expertise in managing complex employee relations cases and driving organisational change. Qualifications and Experience Strong employee relations experience and profound understanding of UK employment law. Successfully implemented an HR system (HRIS) and history of building or scaling HR frameworks, policies and processes. Senior HR leadership experience (Head of HR or Senior HR Manager) in a multi site, operationally led business, including facilities, hospitality or retail. Proven track record of partnering with senior leadership and influencing at the executive level. Demonstrated success in implementing HR systems, data, reporting and people metrics to support commercial decision making. Experience overseeing payroll processes and effective collaboration with third party providers. Capabilities in leading organisational change, workforce planning and organisational design.

The client is offering an excellent opportunity for a Senior Inclusion Officer within a local authority in the Midlands. The role involves overseeing the client's statutory responsibilities related to children and young people of compulsory school age. This includes managing Elective Home Education, addressing situations involving Children Missing Education, and handling aspects of Child Employment and Entertainment. The officer will also arrange 6th?day provisions for children following permanent exclusion and conduct investigations into irregular school attendance offenses. As a Senior Inclusion Officer, you will be responsible for managing a team within the inclusion service. Your goal will be to ensure that every child has the opportunity to achieve their full potential by gaining access to high-quality education. This involves leading complex cases to secure the best possible outcomes and engaging in early intervention strategies to forestall future challenges for vulnerable learners. Additionally, the role requires supporting and challenging schools to ensure they meet their educational duties effectively. Candidates for this position should have significant experience in advising schools and associated professionals. Previous experience working in or closely with educational institutions is essential. An understanding of children's rights, including those who are excluded from school, educated at home, have behavioral difficulties, or have special educational needs and disabilities (SEND), is crucial. The client emphasizes their commitment to diversity and supports reasonable workplace adjustments during the application and hiring process, ensuring non-discrimination based on experience and skills.

Responsibilities The client is seeking a Head of Membership to lead and implement an ambitious strategy aimed at significantly expanding their membership community and income. The role involves driving member acquisition, enhancing engagement, and fostering long-term loyalty. As a key responsibility, the Head of Membership will create meaningful member experiences that encourage immediate connection and advocacy while overseeing daily membership operations. Overview This senior leadership position requires advocating for a membership-first mindset throughout the organization, motivating colleagues to view members as crucial allies in the mission. The individual will play a vital role in bringing a new brand framework and CRM program to life, utilizing insights and innovative approaches to enhance member engagement and bolster support for charitable initiatives. A firm commitment to inspiring colleagues and broadening member partnerships is essential. Qualifications The ideal candidate should possess a proven track record in developing and managing membership strategies within a similar context. Strong leadership skills, innovative thinking, and the ability to foster collaborative relationships across different teams are necessary. The position is based in a dynamic environment, and a willingness to engage with the organization's ongoing mission will be highly valued.

An experienced and forward-thinking technology leader is needed for the role of Interim Head of Housing Technology with a local authority in London. This pivotal position involves providing strategic direction across Housing IT, overseeing critical system improvements, and delivering a technology roadmap aligned with organizational priorities. The role requires the incumbent to lead and manage all Housing IT functions, ensuring systems are robust, secure, and value-driven. Responsibilities include governance and assurance over various housing system projects, acting as a senior escalation point for operational performance, managing key supplier and contract relationships, and driving improvements in reporting, data quality, automation, and business intelligence tools. The successful candidate will inspire and develop a multidisciplinary Housing IT team, fostering a culture of accountability, collaboration, and innovation. Additionally, the individual will engage senior stakeholders and external partners through impactful reporting. Essential qualifications for this role include senior-level experience in leading Housing IT, Housing Systems, or Digital Transformation within a local authority or large housing provider. Candidates should possess a strong background in managing major housing management systems, with demonstrated experience in handling system upgrades, integrations, procurements, and technology-driven service enhancements. Leadership skills are essential, particularly in managing multidisciplinary teams in complex public sector environments. Furthermore, expertise in data governance, reporting frameworks, system security, and business continuity is crucial, as well as a proven ability to manage suppliers, contracts, and assess performance to ensure high-quality, value-focused outcomes. Political awareness and the ability to cultivate trusted relationships across senior leadership and operational teams are also vital. The client is committed to diversity and inclusion in the workforce and encourages candidates from all backgrounds to apply, with reasonable adjustments supported throughout the recruitment process.

This is a newly created leadership position for an Operations Director within a high-growth logistics business. The role involves leading both the strategy and daily operations of a multi-site network within the transport and distribution industry. The client is a medium-sized organization that focuses on delivering complex, high-volume services in a professional environment. Responsibilities include developing and implementing operational strategies to enhance logistics performance, overseeing daily operations to ensure efficiency and compliance, and collaborating with other departments to improve service delivery. The successful candidate will be tasked with identifying and managing key performance indicators to drive continuous improvement and ensuring adherence to industry regulations and company policies. Additional responsibilities involve leading and motivating teams to achieve operational goals, managing budgets for cost efficiency, and reporting on performance to senior stakeholders. This position requires extensive knowledge of the transport and distribution industry, a proven track record in senior logistics operations management, and strong leadership, analytical, and problem solving skills. The role offers a highly competitive salary and comprehensive benefits package, along with opportunities for career progression within a respected organization. This permanent position is based in Hull and provides a significant opportunity for an experienced Operations Director to make a notable impact. Those who meet the qualifications are encouraged to apply to join a dynamic and growing business.

The client is seeking a Head of Social/Strategy Director to lead their social-first agency. This senior leadership position is charged with setting the strategic and creative course for the client's social media offerings across both paid and organic channels. The role aims to establish high standards for impactful, performance-driven creativity and to turn innovative ideas into data-supported strategies that yield measurable results. A key responsibility is to drive the development of the client's social offerings through innovation and thought leadership, as well as by mentoring and fostering team capabilities. Staying ahead of market trends and adopting new platforms, formats, and tools is essential for maintaining a market-leading position. Applicants should bring over seven years of experience in senior social media roles, demonstrating deep expertise in both paid and organic strategies. An understanding of social commerce and influencer campaigns is vital, with the successful candidate expected to balance creative excellence with achieving commercial goals. Strong leadership skills, a strategic vision, and confidence in presenting are essential qualities for this role.

Regional Director The client seeks a Regional Director to oversee the overall P&L responsibility for a multi-million-pound business within a progressive organization. This role involves financial leadership of a regional business unit, ensuring commercial sustainability across multiple contracts. Key responsibilities include driving operational excellence, consistently exceeding client expectations, and delivering high-quality service. The director will inspire and lead geographically dispersed teams, foster engagement and talent development, and create a high-performance culture. Engaging with senior level clients and stakeholders, the director will support organic growth through effective account management. The successful candidate will have a proven track record at the director level, particularly in managing multi contract portfolios for various clients. A commercially sharp and purpose-driven individual, the director will excel at delivering high value, sustainable contracts while cultivating trusted relationships with senior clients and stakeholders. This role demands exceptional skills in exceeding client expectations and managing complex contracts focusing on outcomes and quality. Additionally, the director will champion service delivery modernization, utilizing technology and process improvements to enhance performance and profitability. The position offers a competitive salary and a comprehensive benefits package, including a company car, bonus, pension, and healthcare. Candidates have the opportunity to handle a senior leadership role within a reputable organization recognized as a leader in modernizing public service delivery. Engaging with key external stakeholders and acting as the senior regional leader, the director will drive year on year growth in collaboration with the growth team, upholding the client's reputation as a trusted partner in the public services sector.

A leading professional services firm headquartered in the City of London is seeking a Head of Recruitment for a 12-month fixed-term contract. This role involves leading the recruitment and resourcing strategy across the organization, which is experiencing continued growth. The position is suited for an individual with strong stakeholder engagement skills, keen on process improvement, and capable of guiding a high-performing team through demanding recruitment cycles. The successful candidate will oversee the talent function within a Human Resources team of 14, with responsibilities extending across the full employee lifecycle. Key tasks include shaping and delivering firm-wide recruitment and talent strategies, partnering with department leaders, and managing all aspects of the hiring process from attraction to offer negotiation. The Head of Recruitment will utilize analytics to track recruitment trends, manage the recruitment budget, and ensure commercial best practices. Additionally, the role involves supporting retention planning and annual remuneration processes while ensuring fair and inclusive recruitment practices. The ideal candidate will be a seasoned talent acquisition leader with extensive experience in professional services, potentially across multiple specialisms, and experience in agency or executive search environments. Strong organizational skills and the ability to manage multiple priorities are essential for success in this role. Candidates looking to make a significant impact within a respected, values-driven firm are encouraged to apply by submitting their CV and salary expectations. The selection process will respect confidentiality and aim to identify a candidate who aligns with the firm's commitment to excellence and inclusivity.

This remote UK-based Head of Engineering position offers a unique opportunity to lead engineering on a broad scale, tackling complex technical challenges. The role involves owning the engineering roadmap across all products, focusing on architectural decisions for distributed data processing, machine learning (ML) pipelines, and sophisticated web systems designed to manage massive datasets for enterprise clients. The client is known for its innovation and technical excellence, especially in GenAI data work, and is positioned at the forefront of distributed systems, ML, and the evolution of search technology. The primary responsibilities include executing the engineering roadmap and driving key architectural decisions to ensure that systems efficiently handle vast datasets and evolving ML workloads. The role requires championing best practices in areas such as testing, observability, incident response, and documentation. The successful candidate will also set standards for AI-assisted development practices at scale. Leading multidisciplinary teams across Backend, Web, Data Engineering, Data Science, Quality Assurance, and DevOps is essential, along with understanding the ML lifecycle, including model deployment and maintenance in production environments. Candidates are expected to have prior experience with GenAI tools such as ChatGPT, Gemini, and Perplexity, and be familiar with feature stores and pipeline orchestration. A background in leading teams working with ML models and production environments is crucial. While the salary for this position depends on experience, the role offers competitive additional benefits. Interested individuals are encouraged to submit their applications through the designated application link on the job page.

A multi-site consumer services company is seeking a Head of HR to build the people infrastructure for national growth. This senior leadership role involves shaping an HR strategy that aligns with the company's commercial goals while managing transitions into a scalable, data-driven operation. The ideal candidate will have significant experience in employee relations, UK employment law, and implementing effective HR systems. This position is vital for establishing consistency across a distributed workforce.

A senior Qualitative Research Director role is available with a focus on leading automotive research within a dynamic consultancy environment. This position is based in London with a hybrid work arrangement and requires regular European and occasional international travel. The successful candidate must have full UK working rights. As a pivotal client-facing role, the responsibilities include taking ownership of high-profile accounts and overseeing complex, multi-market projects, particularly within the automotive sector. The director will manage end to end qualitative research programs, providing strategic insights through immersive, in-person research methodologies such as ethnography and focus groups, along with online communities and communications testing. The role involves synthesizing consumer understanding into actionable recommendations, supporting innovation from initial exploration through to product development and refinement. The successful candidate will drive project leadership while managing quality and commercial relevance. This includes writing proposals, scoping projects, and having direct senior client interactions to provide valuable insights and recommendations. Additionally, the position requires managing costs, overseeing profitability, and presenting findings to stakeholders. Line management responsibilities include mentoring at least one direct report and leading multidisciplinary project teams to coordinate timelines and outputs. Ideal candidates will bring 7-10 years of market research experience with a strong qualitative focus and proven background in the automotive sector. Experience in consultancy or agency settings is preferred, along with a strong track record in ethnographic research and immersive fieldwork. The candidate should be comfortable with proposal writing, project costing, and commercial management, demonstrating the ability to mentor junior team members effectively. The role suits those who thrive in environments that offer variety, autonomy, and responsibility, and require contributing to a collaborative, small team culture.

A dynamic consultancy in the United Kingdom is seeking a Senior Qualitative Research Director to lead automotive research with a hybrid work model. In this pivotal client-facing role, you will manage high-profile accounts, oversee complex projects, and provide strategic insights through various qualitative methods. Ideal candidates should have 7-10 years of market research experience, especially in the automotive sector, showcasing strong project management and mentorship skills. This role offers opportunities for autonomy and leadership within a collaborative culture.

A mid-sized technology and telecommunications company is seeking a Finance Director. This role involves overseeing the finance department, ensuring regulatory compliance, and developing financial strategies. Candidates must have a strong background in accounting and finance, particularly within the sector, along with ACA, ACCA, or CIMA qualifications. A competitive salary of up to £150,000 is offered, including a performance-based bonus structure and opportunities for strategic involvement.

Responsibilities This high-profile Finance Director role offers a permanent opportunity in a mid-sized technology and telecommunications company that is backed by private equity. The client is known for its innovative solutions and dedication to financial excellence. The position involves overseeing the Accounting & Finance department, ensuring regulatory compliance, and developing financial strategies that support the client's business goals. Key responsibilities include leading budgeting, forecasting, cash flow management, and financial risk management. The role also involves providing financial reporting and analysis to stakeholders, identifying cost optimization and revenue growth opportunities, and supporting decision-making through data-driven insights. Qualifications The ideal candidate for this Finance Director position should possess a strong background in accounting and finance specifically within the technology and telecommunications industry. They should have proven experience in financial strategy, reporting, and analysis, along with professional finance or accounting qualifications such as ACA, ACCA, or CIMA. Experience in leading financial teams and managing complex budgets is crucial, as well as the ability to clearly communicate financial insights to stakeholders. Familiarity with Microsoft Dynamics is considered an advantage, though it is not a requirement for the role. Salary & Benefits The position offers a competitive salary ranging from 130,000 to 150,000 per annum, along with a performance-based bonus structure. This permanent position provides opportunities to be involved in strategic decision-making and business growth, all within a collaborative and professional work environment in the technology and telecommunications sector. The successful applicant will play a key role in driving the financial success and strategic initiatives of the client.

The client is seeking a Head of Finance to join their pioneering education charity, which focuses on providing vocational and higher education in fashion, retail, beauty, and apprenticeships. Unlike traditional colleges or universities, the client operates at the intersection of industry and education. The client has experienced significant growth, expanding from 700 to 3,600 students and increasing its staff from 190 to 320, while boosting their income significantly. Based in Central London, the client is dedicated to inclusive education, advocating for equal opportunities for all students, regardless of their backgrounds. Their mission emphasizes enhancing student engagement, retention, and progression through innovative, industry led programs. In the role of Head of Finance, you will be crucial to maintaining the financial health of the client, enhancing operational insights, and supporting strategic decisions. Reporting to the CFO, this position involves leading a high performing finance team, delivering insightful financial reporting, and partnering with various functions within the client. Key responsibilities include managing month end processes, preparing for annual audits, and providing precise financial information to budget holders. The role also involves line management and coaching of junior finance team members. The client seeks candidates with specific experience in the education, charity, or public sectors and the ability to work independently.

A leading professional services firm in the City of London is seeking a Head of Recruitment for a 12-month fixed-term contract. This role involves leading the recruitment strategy and managing a team within a Human Resources department. The ideal candidate should have extensive experience in professional services and talent acquisition, alongside strong stakeholder engagement skills. They will oversee all recruitment phases from attraction to offer negotiation while promoting inclusivity and best practices in hiring.

A charitable organization in London and the South Coast is seeking to fill the position of Head of Clinical Services (Education). This role involves managing nursing and therapy services within the national Education Directorate, which includes educational institutions located on the south coast and in London. Significant travel is required. The successful candidate will collaborate with the Director of Education, Commercial Business Manager, Headteachers, and other senior colleagues to ensure the delivery of outstanding, cost-effective, and sustainable health and therapeutic services for children and young people with complex disabilities in specialist education settings. The ideal candidate will hold current registration with either the NMC or HCPC, without any restrictions, and possess a postgraduate qualification in a relevant field. Experience in leading clinical teams and delivering high-quality care is essential. Additionally, the role demands strong communication, organisational, and partnership-building skills. A passion for innovation and inclusion is crucial, along with an interest in animal or equine-assisted therapy, which is considered an asset for this position. Despite the demands of the position, the role offers the opportunity to influence change and promote inclusive practices within educational environments, impacting positively the lives of children and young people with disabilities. Candidates with a strong background in clinical leadership and a commitment to advancing therapeutic interventions in educational contexts are encouraged to consider this role.

A strategic communications agency is seeking a Chief Strategy Officer to lead its strategy and creative teams, fostering innovation. The ideal candidate has over 10 years of leadership experience in behavioral science or strategic communications and a proven ability to manage strategies for measurable change. Responsibilities include driving cross-functional collaboration, overseeing major bids, and ensuring quality in research methodologies. Competitive salary and flexible arrangements, including remote work options, are offered.

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how the client responds to customer inquiries and transforms its approach to complaints? The client passionately believes that a great customer experience, built on trust, responsiveness, and empathy, is as essential as quality homes. Their transformation journey is driven by a commitment to design a new operating model that delivers the best possible offer for their customers and supports organizational evolution. As Director of Customer Service, you will provide visible, resilient leadership to a large, dispersed team delivering a demanding service. The contact center colleagues work remotely and handle challenging situations every day, so your ability to inspire, motivate, and support them will be critical. You will lead contact center operations, ensuring efficiency, consistency, and excellence in customer engagement while shaping a proactive and learning-led approach to complaint resolution and prevention. Working closely with the Transformation Programme, you will deliver a new target operating model that simplifies processes, embeds digital tools, and nurtures a high-performing, customer first culture. Collaboration with senior leaders across various functions will be essential to embed the voice of residents in decision making. This role requires an experienced leader from social housing or an allied customer focused, regulated sector, with a proven track record of managing large, remote teams delivering complex services under pressure. The ideal candidate will possess the ability to lead transformation programs involving process redesign, system implementation, and cultural change. Strong judgment and collaboration skills to influence across functions and elevate the resident voice are essential. Passion for building inclusive, empowered teams aligned around delivering exceptional customer service and operational excellence is crucial. The client values diversity in gender, disability, age, ethnicity, sexual orientation, and identity, and is committed to addressing diversity in their senior leadership positions.