Hertfordshire County Council

About the team The combined Risk and Insurance Team at Hertfordshire County Council have cultivated a leading reputation in terms of risk management and insurance arrangements - ensuring delivery of a high-quality service to the County Council. The team deliver a full range of risk and insurance-related services, working to a jointly developed and shared vision, and linking closely with internal audit, counter fraud and health and safety. The Risk Management Team support the risk management framework, strategy and policy, while the Insurance team is responsible for arranging and advising on the County Council's external insurance arrangements, advising on the scope, extent and terms of insurance required, managing the Insurance Fund, ensuring timely settlement of claims and maintaining relationships with insurance companies, brokers and solicitors. About the role The post holder will: Ensure that the Council's risk management and insurance strategies are complementary and support the Authority's policies, aims and objectives, and governance arrangements Manage the Risk and Insurance team along business principles, delivering lean and efficient arrangements and a modern, commercial focus Act as budget holder for the service Oversee the full portfolio of the Council's insurance programme, including property, liability, motor, and specialty lines. Lead policy renewals, procurement, negotiate terms, and manage brokers and insurers to secure competitive coverage. Provide expert advice on the scope and coverage provided under the Council's insurance arrangements to service managers, schools and the council's subsidiaries. Take forward the Council's insurance strategy ensuring an optimal balance between external insurance and self- insurance, and that appropriate and robust arrangements are in place for the handling of insurance claims and the calculation and maintenance of the insurance reserve. Oversee the claims process (including liability claims), ensuring timely responses, accurate documentation, and clear communication with claimants, insurers, and legal partners. Oversee systems and processes for sharing intelligence and information about the authority's risk profile, risk appetite, insurance claims incidents, risk prevention and emerging risks, helping the authority understand which risks to take, avoid and manage. Report on risk management and insurance activity to appropriate stakeholders such as the Audit Committee, Strategic Management Board and Directorate Boards, using this as a means of monitoring progress on risks, communicating the authority's risk appetite, highlighting emerging risks, and mitigating actions required. Ensure there is appropriate guidance, advice, resources, training and support for risk management and insurance for both officers and Members. Work pro-actively with partners to promote effective risk management and insurance arrangements, leading work to extend collaboration with District Councils and creating and taking up opportunities to provide risk management and insurance services externally. Lead and motivate the Risk and Insurance Team, encouraging them to deliver excellence. Work closely with the teams in Assurance Services to contribute to the effective governance of the organisation identifying joint approaches to service delivery where appropriate. Support the transition of insurance arrangements as part of Local Government Reorganisation in conjunction with colleagues in Hertfordshire's districts and boroughs. About you Essential Experience in leading and managing risk management and insurance, including delivering results Educated to degree level or equivalent with ACII or relevant professional qualification Demonstrable knowledge of all aspects of risk management and insurance activity Able to communicate effectively and convincingly at senior officer and member levels, demonstrating strong influencing and negotiating skills Experience in leading a team, motivating and supporting them towards achieving high standards of delivery. Ability to implement new ways of working and manage change Desirable Experience working in a political environment We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role This job role is within the Corporate Services, level CORP14 job profile. Please locate this via: Job profiles - Corporate services

HCC Services for Young People provides informal education / youth work, careers education information advice guidance, work related learning, work experience and the review and maintenance of education health and care plans for young people post-16 / post school. Our vision for young people is clear. We want young people to succeed, and by working for us you'll be key to enable this to happen. We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those facing challenges in formal education, their community or home life - to ensure a successful transition to adulthood. Young people are typically 11-17 and up to 25 for Care Leavers and young people with Special Educational Needs and Disabilities. You'll be delivering important targeted work including evening group work projects, supporting those missing from education to reengage successfully back into school or college and work with young people with SEND. You would be giving young people support at an early stage, preventing their issues from seriously affecting their daily life, health, development, or safety. We are looking for candidates who can quickly establish positive relationships with diverse groups of young people and respond flexibly to their needs and the priorities of the service. About you You'll either need a nationally recognised JNC qualification or the ability to complete the qualification. Recent experience of working with young people. Ability to communicate effectively both verbally and in writing. Ability to plan and prioritise your workload. Ability to work 37 hours a week including regular evenings. in line with JNC terms and conditions. Confident in using ICT. Previous line management experience is desirable. Full UK driving licence & regular access to a vehicle. If you do not already hold a JNC qualification, we will fully fund your qualification - you'll start with us as a trainee on £29,644 to £33,066 per annum. Where we are funding your JNC qualification, the funding is repayable if you leave within two years of post-qualification. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship for this role. To find out more please contact We will review your application on receipt. Please apply as soon as possible. For more information regarding the work of HCC Services for Young People please visit

We're looking for social work England registered Social Workers to join us. We have opportunities within our adult disability, older people and hospital teams across Hertfordshire. About you Essential: • Social Work degree• Registration with Social Work England• Driving licence We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role .

Job Title: Casework Manager - School Age Stat SEND Starting Salary: £53,806 progressing to £59,497 per annum Hours: 37.0 Location: East & Countywide locations Contract Type: Permanent & 1 Year Fixed Term/Secondment Directorate: Childrens Services We have 2 vacancies which are as follows: x1 East - Fixed Term/Secondment (1 Year Maternity Cover) x1 Countywide - Permanent You will be able to select your preference in the application form. About the team We have some exciting opportunities for you to join the Statutory School Age SEND (SSAS) team in Hertfordshire. The SSAS team has recently expanded with additional investment in staffing and a renewed focus on co-production with families and working closely with schools and professionals. We are seeking passionate people with a comprehensive knowledge of Special Educational Needs and Disabilities (SEND). About the role As a SEND Casework Manager, you will straddle both strategic and operational management, as operational lead for West Hertfordshire's Statutory School Age SEND Reviews service. You will act as a point of escalation for complex operational matters as well as complaints. Maintaining an overview of reviews within your half of Hertfordshire with the support of both data and meetings with your team. With direct line management responsibility for your areas Team Leads (who in turn, each line manage a team of Education, Health and Care (EHC) Coordinators and Review Officers) you will act as a point of leadership and guidance on SEND matters. You will work in partnership with the other SEND Casework Managers under the leadership of the Service Manager to collectively lead a service of 100+ staff, responsible for 9,000+ children and young people of Statutory School Age who have an EHC Plan. In addition, other elements of the role include, but are not limited to; Taking part in strategic meetings, Chairing triage and casework surgeries to discuss your teams cases, Undertaking periodic school visits, Overseeing the transfer of children and young people from one phase of education to another (e.g. primary to secondary) Deputise for the Service Manager in their absence. A key operational decision maker within the SSAS Team. About you Essential : Experienced Manager of both people & strategy Experience of working in SEND Ability to motivate and support a team to deliver towards a shared vision Excellent stakeholder management skills Demonstrate experience of partnership working with people from a range of backgrounds Excellent knowledge of part 3 of the Children & Families Act 2014, the Equalities Act Understanding of the operational realities of delivering statutory SEND processes at scale Valid full UK driving licence and regular access to a car are required for this role. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

Job Title: Quality Assurance & Audit Manager Starting Salary: £48,226 progressing to £53,459 per annum + Market Enhanced Payment Hours: 37 per week Base Location: Farnham House, Stevenage . Contract Type: Fixed Term/Secondment for 6 months from start date. Directorate: Childrens Services The role is a combination of hybrid and office working. The applicant must be able to attend in-person meetings and events at Stevenage and other sites across Hertfordshire, as and when required in-line with the business need. The applicant will be expected to be in the office all days during inspection periods. About the team Are you passionate about promoting best practice, strengthening services, and achieving positive outcomes for children, young people, and families? We are looking for a Quality Assurance and Audit Manager to join the Social Care Quality Assurance, Audit, Policy and Practice Team. The team works in collaboration with a range of internal and external stakeholders. The team is well established, with most staff being in post for 2+ years. The successful applicant will help in shaping future social work practice, promoting best practice and ensuring positive outcomes for children, young people, and families. About the role Key fundamentals of this role will see the postholder deliver: Partnership working with teams, service areas, the Hertfordshire Safeguarding Children Partnership and partner agencies. Working with Senior Leaders Supporting to develop and deliver Practice Weeks and Internal Peer Reviews. Developing, reviewing and interpretating new and existing policies and practice guidance in accordance with national legislation, guidance and service requirements. Supporting the delivery of the QA Framework. Further details of this is as follows: Supporting the development and maintenance of the quality assurance and audit processes, ensuring that they meet external inspection requirements and enable Children's Services to monitor and evaluate the effectiveness of its arrangements to safeguard children and young people in Hertfordshire. Assisting the Quality Assurance, Audit, Policy, and Practice Team in maintaining and implementing an effective policy and practice framework to support staff in delivering effective interventions in children's social care services. Working in partnership with teams and service areas to complete audits, analyse findings, write reports, and make recommendations around how practice can be improved. Working with Senior Leaders, sharing findings from quality assurance activity and agreeing actions plans to address any areas of development. Supporting the management of Children's Services Quality Assurance Framework, supporting with developing and delivery of Practice Weeks and Internal Peer Reviews. Sharing learning from quality assurance activity with the workforce, through delivering presentations to the workforce. Close working with our Learning and Development Team and Participation Team to support delivery of the QA Framework. Through quality assurance activity, to monitor and review the implementation of policy and practice guidance and ensure it is effective in supporting the department to meet its performance improvement targets and objectives. Use the learning from quality audits, reviews of children and young people's records, service user feedback and action research to develop effective practice. Work closely with the Hertfordshire Safeguarding Children Partnership and partner agencies to develop joint working practices and complete multi-agency quality assurance activity. Support the Policy Manager as needed with developing and reviewing policy and practice guidance in accordance with national legislation, guidance, and service requirements. Provide an initial interpretation of new government initiatives, legislative changes, and guidance, particularly around audit and quality assurance and their impact and/or implications for the work of CS/the Local Authority. About you Essential : Hold a Social Work qualification and SWE registration, professionally qualified. Adhering to the Social Work England (SWE) standards of proficiency and meet the national professional social work capabilities. Proven post qualifying experience and a commitment to own continuous professional development and development of best practice. Experience of completing audits of children and young people's records. Sound knowledge of social work with children, young people and families, and capacity to develop in depth knowledge and lead on specialist areas. Strong written and verbal communication skills. Proficient in the use of Microsoft IT package. Ability to travel to office bases at short notice and for periods of time, especially when an inspection is announced. Desirable : Experience of project planning and management. Experience of undertaking research and producing complex reports or documents. Experience of developing user and stakeholder involvement in the development and planning of services. Experience of interpreting and analysing the impact of legislation and policy on service delivery. Experience of working across organisational boundaries. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This is a great career development opportunity for applicants looking to progress in their social work career. Interview Date: 8th October