Hamilton Cross Healthcare Staffing

Company Description Compliance Officer Altrincham Full-time, Permanent £23,810 per annum The Compliance Officer plays a key role in ensuring that Hamilton Cross maintains its exceptional standards of quality and safety across its national network of branches. You will be responsible for supporting branches with all aspects of candidate and client compliance, ensuring that care workers and nurses meet all regulatory and company requirements before they are deployed to provide care. Job Description What You'll Be Doing Conduct compliance checks on prospective clients to ensure full regulatory adherence. Monitor expiry dates for workers' training, right-to-work documentation, and DBS certificates. Proactively liaise with branches and workers to ensure all renewals are completed before expiry. Deactivate non-compliant workers in line with company policy to maintain service quality and integrity. Support a national network of branches with all compliance-related matters. Ensure care worker and nurse documentation is complete and verified prior to deployment. Take ownership of compliance checklists, ensuring every item is accurately reviewed and recorded. Build strong relationships with branch teams, providing clear guidance on compliance procedures and regulatory standards. Provide regular reports to the Operations Director, highlighting performance metrics, trends, and service outcomes. Uphold and champion the culture, values, and best practices of Hamilton Cross within the central staffing function. Ensure all staffing activities comply with internal policies, safeguarding requirements, and external regulatory standards. Qualifications What You'll Bring We're looking for someone who is organised, proactive, and passionate about delivering exceptional service. To thrive in this role, you'll be a confident individual who enjoys working in a fast-paced, collaborative environment and takes pride in accuracy, efficiency, and professionalism. Essential Experience & Attributes Proven background in administration and organisational support. Exceptional attention to detail and the ability to manage multiple priorities effectively. Strong sense of initiative and accountability. Excellent communication skills and a professional demeanour. Desirable Knowledge or experience within the healthcare or social care sector (advantageous but not essential). Strong relationship-building skills and a positive, team-oriented approach. Resilience, adaptability, and a commitment to supporting colleagues in achieving compliance and service goals. Additional Information What you'll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You'll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We'll also empower you to feel proud of the impactful and meaningful work that you do. We'll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 25 Days Holiday Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay Death in Service Payment Occupational Sick Pay subject to terms and conditions and qualifying period Why choose us? We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey Hamilton Cross is an Equal Opportunities Employer and part of the CCH Group.

Company Description Booking Co-ordinator Full-time, Permanent £25,300 At Hamilton Cross, we pride ourselves on delivering exceptional service, supporting our healthcare professionals, and ensuring our clients receive safe, reliable staffing solutions. We are looking for an organised, confident, and customer-focused Booking Co-ordinator in NG15 (08:00-05:00pm) who shares our commitment to excellence, integrity, and putting people first. This is a pivotal role where you will connect the right professionals to the right shifts, ensuring continuity of care while maintaining the highest standards of compliance and service delivery. Working Arrangements Office-based training for the first 6 weeks Hybrid working thereafter: 3 days in the office and 2 days working from home Participation in a shared, fair on-call rota Job Description The Role Coordinating staff bookings and managing rotas to meet client requirements Building positive, professional relationships with healthcare staff and clients Maximising shift fulfilment while upholding compliance and quality standards Responding promptly and effectively to enquiries and operational challenges Maintaining accurate records and updating internal systems with attention to detail Working collaboratively with colleagues to uphold our reputation for reliability and excellence Qualifications What We're Looking For Minimum 1 year's experience in Care Coordination (required) Background in customer service, sales, call handling, or rota coordination (preferred) A confident communicator who demonstrates professionalism and integrity Strong organisational skills with the ability to prioritise in a fast-paced environment A proactive, solution-focused mindset Competent IT skills and ability to manage multiple systems A team player committed to delivering outstanding service Additional Information Why Join Us? A supportive team culture built on respect and collaboration Full training and continuous development opportunities Clear progression pathways A role where your contribution directly supports quality care delivery Benefits Company pension Health & wellbeing programme Free Parking