PQA

Post: Business Development Coordinator Department: Business Development Reports To: Head of Business Development Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4 18. Through high-quality tuition in Comedy & Drama, Musical Theatre and Film & Television, PQA empowers young people to build confidence, creativity and life skills in a safe and inclusive environment. The Business Development Coordinator plays a vital role in supporting PQA s continued growth. Working as part of a passionate and collaborative team, the focus of the role is to source, recruit and help train new Principals who will go on to run their own academies. It s a varied and people-centred position where your work directly supports our expansion and helps new business owners get off to a strong start. Key Responsibilities Managing incoming sales leads to keep the Principal recruitment pipeline active, organised, and moving forward. Supporting with lead generation, in line with our LinkedIn recruitment strategy and META campaigns. Screening Principal applicants at the very start of their recruitment journey, ensuring they have a positive and informed first contact with PQA. Leading interviews with prospective Principals, finding out relevant information about them and providing the necessary information they need to know. Providing applicants with feedback on their business plans, to ensure they re completing the necessary due diligence. Supporting with our mapping system and exporting demographic data about our territories to help Principals understand their territories and grow their businesses. Supporting with the event management of training courses. Providing administrative support for the Business Development and Business Management departments. Person Specification Essential Experience & Skills Strong organisational skills and ability to manage multiple tasks Confidence in speaking with a wide range of people A passion for generating and nurturing sales leads Excellent written and verbal communication skills Strong computer skills; Word, Excel, Outlook, Teams Curiosity to master bespoke mapping software Ability to demonstrate influence/persuasion techniques within communication Strong attention to detail A customer-focused approach Experience of the performing arts sector is desirable, but not essential Personal Attributes Positive attitude An approachable manner and excellent interpersonal skills Hard working and self-motivated Great organisational skills and a professional attitude A problem solver with a can-do attitude A great team player, who welcomes collaboration Location: High Wycombe (Head Office) - with some home working available Holiday: 20 days + 3 days holiday at Christmas (and bank holidays) Hours: 40 per week Benefits include: Onsite free parking Birthday bonus day off Breakfast and refreshments available Employee Assistance Programme After probation has been passed (usually 6 months): Gym membership contribution Cycle to work scheme Private healthcare cover Life insurance

Post: Online Shop Administrator Department: Finance Team Reports To: Financial Controller Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4 18. Through high-quality tuition in Comedy & Drama, Musical Theatre and Film & Television, PQA empowers young people to build confidence, creativity and life skills in a safe and inclusive environment. The purpose of this office-based role is to fully manage the running of the online shop, maintaining controls regarding order fulfilment, stock management and department reporting. Key Responsibilities Working independently, you will: Process orders from the online store selling PQA merchandise. Pick and pack fulfilment of orders. Management of stock, including: - Monitoring individual product stock levels and estimating future sales. - Re-ordering low stock. - Process returns and adjust stock counts. - Periodic stock takes. Monitoring the shop email inbox and respond to customer queries. Update product lines on stock management system and website content. Maintain control of all company postage and use of franking machine. Create weekly and monthly activity reports. Reconcile stock movements to monthly finances. Other ad-hoc processes as required. Person Specification Essential Experience & Skills Previous experience in shop administration or e-commerce is highly desirable. Strong skills in Microsoft Office Suite, especially Excel. Attention to detail and accuracy in financial data management. Excellent communication skills. Personal Attributes Curious nature with reconciliatory problem-solving skills. Adaptable and able to independently prioritise. Location: Loudwater, High Wycombe (Head Office). (The role is fully based at this location.) Holiday: 20 days holiday (pro rata) + 3 days holiday at Christmas (and bank holidays pro rata) Hours: Based on a 24-hour week (days to be agreed, but Tuesday is mandatory) Benefits include: Onsite free parking Birthday bonus day off Breakfast and refreshments available Employee Assistance Programme After probation has been passed (usually 6 months): Gym membership contribution Cycle to work scheme Private healthcare cover Life insurance