MICHAEL PAGE INTERNATIONAL RECRUITMENT
About Our Client The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. They make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. Working closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And find ways to put it right. Their true impact lies in making sure that the lessons from all investigations drive systemic change across central government, public services, and the NHS. This newly created Head of Strategic Communications & Campaigns, working closely with the senior leadership team, will have a unique dual mandate: inside the organisation, you will reshape the view of communications with a shift to a more cohesive, proactive, insight-led campaigns model. Outside the organisation, you will be the strategic architect behind high-impact narratives that command the attention across diverse government, stakeholder and audience groups. Operating with a high degree of autonomy, you will sit at the crossroads of policy, communications, and strategic influence. If you are ready to use your campaign expertise to shape public administration and improve national public services, this is your platform. Here's how to apply: In addition to your CV, please provide a 700 word 'personal statement' (as a front cover to your CV/1 Document please) evidencing how you meet 'what you bring' criteria listed in the role profile. Job Profile Link Job Description As the Head of Strategic Communications & Campaigns you will Strategic Leadership and Advice Support the Assistant Director in delivering organisation-wide leadership for communications and campaigns. Lead the shift to a strategic, insight-driven campaigns approach across the communications team and wider organisation. Act as a senior authority on strategic communications, operating with credibility, autonomy and influence. Advise and influence the Ombudsman, Chief Executive and Executive Team on communications strategy and approach. Campaign Strategy and Delivery Translate organisational vision and priorities into impactful, insight-led communications campaigns across multiple channels. Develop compelling, audience-focused narratives that resonate with diverse stakeholders. Establish approaches to story identification and development, working collaboratively across the organisation. Ensure all communications are inclusive, accessible and aligned with organisational values. Lead the delivery of campaigns against agreed objectives, ensuring consistency and quality. Performance, Evaluation and Impact Define and track key performance indicators, ensuring clear alignment between communications activity and organisational goals. Lead robust evaluation of campaigns, measuring effectiveness and impact. Use insight and data to drive continuous improvement and inform strategic decision-making. Leadership, Ways of Working and Collaboration Provide inspirational leadership to multi-disciplinary teams within a matrix environment, embedding new and effective ways of working. Build strong relationships internally to champion strategic communications and foster a campaigns mindset. Develop partnerships with key external stakeholders to maximise collaboration and impact. Exercise delegated authority effectively, ensuring decisions are informed, timely and aligned to organisational priorities. The Successful Applicant To be successful as the Head of Strategic Communications & Campaigns you must be able to evidence how you pair strategic communication expertise with exceptional political literacy by demonstrating: Significant experience leading strategic communications within the public sector, third sector, or a closely regulated environment. A proven history of designing, executing, and rigorously evaluating large-scale campaigns that delivered measurable, positive policy or positive societal outcomes. A deep understanding of stakeholders across the health sector and wider public service landscape. A natural ability to advise and align Executive Teams, CEOs, and senior political stakeholders behind a communication strategy. Comfortable diving into digital analytics, media data, and audience insights to pivot campaigns and prove engagement. Exceptional written and verbal communication skills, with a talent for translating complex subjects & insights into impactful, positive outcomes An empowering leader who loves to coach, mentor, and build positive, psychologically safe team cultures during times of change. What's on Offer Competitive salary: London: £59,756 - £ 66,251 Manchester: £56,374 - £ 62,501 Access to the Civil Service Pension Scheme. 30 days of annual leave, plus 2.5 Statutory day & Bank Holidays. Hybrid working model with 40% office-based work in London or Manchester Flexible working arrangements to support work-life balance. Access to an Employee Assistance Programme for additional support. Other additional benefits Here's how to apply: In addition to your CV, please provide a 700 word 'personal statement' (as a front cover to your CV/1 document please) evidencing how you meet 'what you bring' criteria listed in the role profile. Closing Date for applications: Monday 15th June 5pm Interview Dates: W/C 29th June 2026 Feedback: we are unable offer feedback at application stage Right to work: we can only consider candidates with the right to work in the UK, sponsorship is not available. Early closure: we may close the advert early if we receive a high volume of applications. Job summary Job function Marketing & Agency Subsector Public Sector & Not-For-Profit Sector Public Sector Location London Contract type Permanent Consultant name Elizabeth Woodforde Consultant phone Job reference JN-507
About Our Client The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. They make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. Working closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And find ways to put it right. Their true impact lies in making sure that the lessons from all investigations drive systemic change across central government, public services, and the NHS. This newly created Head of Strategic Communications & Campaigns, working closely with the senior leadership team, will have a unique dual mandate: inside the organisation, you will reshape the view of communications with a shift to a more cohesive, proactive, insight-led campaigns model. Outside the organisation, you will be the strategic architect behind high-impact narratives that command the attention across diverse government, stakeholder and audience groups. Operating with a high degree of autonomy, you will sit at the crossroads of policy, communications, and strategic influence. If you are ready to use your campaign expertise to shape public administration and improve national public services, this is your platform. Here's how to apply: In addition to your CV, please provide a 700 word 'personal statement' (as a front cover to your CV/1 Document please) evidencing how you meet 'what you bring' criteria listed in the role profile. Job Profile Link Job Description As the Head of Strategic Communications & Campaigns you will Strategic Leadership and Advice Support the Assistant Director in delivering organisation-wide leadership for communications and campaigns. Lead the shift to a strategic, insight-driven campaigns approach across the communications team and wider organisation. Act as a senior authority on strategic communications, operating with credibility, autonomy and influence. Advise and influence the Ombudsman, Chief Executive and Executive Team on communications strategy and approach. Campaign Strategy and Delivery Translate organisational vision and priorities into impactful, insight-led communications campaigns across multiple channels. Develop compelling, audience-focused narratives that resonate with diverse stakeholders. Establish approaches to story identification and development, working collaboratively across the organisation. Ensure all communications are inclusive, accessible and aligned with organisational values. Lead the delivery of campaigns against agreed objectives, ensuring consistency and quality. Performance, Evaluation and Impact Define and track key performance indicators, ensuring clear alignment between communications activity and organisational goals. Lead robust evaluation of campaigns, measuring effectiveness and impact. Use insight and data to drive continuous improvement and inform strategic decision-making. Leadership, Ways of Working and Collaboration Provide inspirational leadership to multi-disciplinary teams within a matrix environment, embedding new and effective ways of working. Build strong relationships internally to champion strategic communications and foster a campaigns mindset. Develop partnerships with key external stakeholders to maximise collaboration and impact. Exercise delegated authority effectively, ensuring decisions are informed, timely and aligned to organisational priorities. The Successful Applicant To be successful as the Head of Strategic Communications & Campaigns you must be able to evidence how you pair strategic communication expertise with exceptional political literacy by demonstrating: Significant experience leading strategic communications within the public sector, third sector, or a closely regulated environment. A proven history of designing, executing, and rigorously evaluating large-scale campaigns that delivered measurable, positive policy or positive societal outcomes. A deep understanding of stakeholders across the health sector and wider public service landscape. A natural ability to advise and align Executive Teams, CEOs, and senior political stakeholders behind a communication strategy. Comfortable diving into digital analytics, media data, and audience insights to pivot campaigns and prove engagement. Exceptional written and verbal communication skills, with a talent for translating complex subjects & insights into impactful, positive outcomes An empowering leader who loves to coach, mentor, and build positive, psychologically safe team cultures during times of change. What's on Offer Competitive salary: London: £59,756 - £ 66,251 Manchester: £56,374 - £ 62,501 Access to the Civil Service Pension Scheme. 30 days of annual leave, plus 2.5 Statutory day & Bank Holidays. Hybrid working model with 40% office-based work in London or Manchester Flexible working arrangements to support work-life balance. Access to an Employee Assistance Programme for additional support. Other additional benefits Here's how to apply: In addition to your CV, please provide a 700 word 'personal statement' (as a front cover to your CV/1 document please) evidencing how you meet 'what you bring' criteria listed in the role profile. Closing Date for applications: Monday 15th June 5pm Interview Dates: W/C 29th June 2026 Feedback: we are unable offer feedback at application stage Right to work: we can only consider candidates with the right to work in the UK, sponsorship is not available. Early closure: we may close the advert early if we receive a high volume of applications. Job summary Job function Marketing & Agency Subsector Public Sector & Not-For-Profit Sector Public Sector Location London Contract type Permanent Consultant name Elizabeth Woodforde Consultant phone Job reference JN-507
MICHAEL PAGE INTERNATIONAL RECRUITMENT
About Our Client This organisation operates within the not-for-profit sector and is committed to making a positive impact in its field. Colfe's is one of London's oldest schools. It takes its name from Reverend Abraham Colfe, Vicar of Lewisham, who re-founded the school in 1652. In his will, he entrusted the care of the School to the Leathersellers' Livery Company, which governs the school to this day. A former grammar school, Colfe's is a fully co-educational day school with over 1300 pupils in all from ages 3 to 18. Colfe's is a welcoming environment with a deep feeling of community pride among its students, parents, staff and alumni. Academic standards are high: students perform well with many going on to top universities. Excellent pastoral care gives pupils the tools they need to learn and to live, supporting them at school and preparing them for life beyond.Colfe's is more inclusive than many independent schools, more than 10% of pupils in a typical Sixth Form year group come from socially disadvantaged backgrounds and the School is committed to widening access still further. Job Description Key Responsibilities Fees Billing & Parent Accounts Manage the termly billing cycle for tuition fees and extras (e.g. clubs, trips, transport)Produce and issue interim bills as required Maintain accurate billing data and ensure reconciliation and audit trail integrity Administer deposit payments and refunds Maintain and apply fee remissions, scholarships and bursaries accurately Act as the primary point of contact for parental fee queries, resolving issues promptly and professionally Work with the Bursar to review and improve billing processes and controls Management of the Pupil Register Maintain the school's official pupil register, ensuring accuracy at all times Process joiners and leavers, ensuring correct data entry and system updates Ensure compliance with Independent School Standards / safeguarding-related reporting obligations Liaise closely with Admissions, HR and Academic teams to ensure alignment of records Bursaries & Means-Tested Support Administer the annual review process for means-tested bursaries and scholarships Manage communication with families with professionalism, discretion and sensitivity Maintain accurate records of awards and supporting documentation Support assessment and re-assessment processes alongside the Bursar Systems & Process Improvement Maintain and develop the effective use of School MIS (e.g. SIMS / iSAMS) and Finance/billing systems Identify opportunities to: Improve efficiency Reduce manual processes Enhance reporting and data quality Support integration between admissions, finance and pupil systems Liaison for Home to School transport contract Support the School's transport provider to plan the day-to-day operation of the School's coach services, adapting to changes in pupil or school requirements Act as a point of liaison between parents and the transport provider, ensuring clear communication of arrangements and expectations The Successful Applicant Person Specification Essential Experience & Skills Customer Service & Communication Excellent written and verbal communication skills Confident and professional when dealing with parents Strong customer service mindset, including handling sensitive or complex queries Organisation & Attention to Detail Exceptional accuracy and attention to detail Ability to manage multiple deadlines and competing priorities Strong organisational and time management skills Process & Systems Experience of working in a process-driven administrative or finance environment Ability to manage and improve processes Strong IT skills, including Excel and Databases/ MIS systems Interest in systems development and efficiency improvements Problem Solving & Initiative Ability to identify issues and resolve them independently Proactive approach to improving ways of working Confidentiality & Professionalism High level of discretion, particularly in financial and pupil matters Ability to handle sensitive information appropriately Desirable Experience in a school or education setting Familiarity with school MIS systems (e.g. SIMS, iSAMS) Experience of: Fees billing Admissions or registrar functions Bursary or financial support administration What's on Offer Term time salary (£40,000-£45,000). FTE of £45,400-£51,075) Location: Colfe's School, London, SE12 Hybrid: 5 days on site: 9am-5pm plus 6 weeks during the school holiday The recruitment process will require all applicants to complete an application form, which Daniel will send you, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures.The applications should be submitted through the advert directly. The deadline for applications is Friday 19th June. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service. Contact Daniel Page Quote job ref JN-165 Phone number
About Our Client This organisation operates within the not-for-profit sector and is committed to making a positive impact in its field. Colfe's is one of London's oldest schools. It takes its name from Reverend Abraham Colfe, Vicar of Lewisham, who re-founded the school in 1652. In his will, he entrusted the care of the School to the Leathersellers' Livery Company, which governs the school to this day. A former grammar school, Colfe's is a fully co-educational day school with over 1300 pupils in all from ages 3 to 18. Colfe's is a welcoming environment with a deep feeling of community pride among its students, parents, staff and alumni. Academic standards are high: students perform well with many going on to top universities. Excellent pastoral care gives pupils the tools they need to learn and to live, supporting them at school and preparing them for life beyond.Colfe's is more inclusive than many independent schools, more than 10% of pupils in a typical Sixth Form year group come from socially disadvantaged backgrounds and the School is committed to widening access still further. Job Description Key Responsibilities Fees Billing & Parent Accounts Manage the termly billing cycle for tuition fees and extras (e.g. clubs, trips, transport)Produce and issue interim bills as required Maintain accurate billing data and ensure reconciliation and audit trail integrity Administer deposit payments and refunds Maintain and apply fee remissions, scholarships and bursaries accurately Act as the primary point of contact for parental fee queries, resolving issues promptly and professionally Work with the Bursar to review and improve billing processes and controls Management of the Pupil Register Maintain the school's official pupil register, ensuring accuracy at all times Process joiners and leavers, ensuring correct data entry and system updates Ensure compliance with Independent School Standards / safeguarding-related reporting obligations Liaise closely with Admissions, HR and Academic teams to ensure alignment of records Bursaries & Means-Tested Support Administer the annual review process for means-tested bursaries and scholarships Manage communication with families with professionalism, discretion and sensitivity Maintain accurate records of awards and supporting documentation Support assessment and re-assessment processes alongside the Bursar Systems & Process Improvement Maintain and develop the effective use of School MIS (e.g. SIMS / iSAMS) and Finance/billing systems Identify opportunities to: Improve efficiency Reduce manual processes Enhance reporting and data quality Support integration between admissions, finance and pupil systems Liaison for Home to School transport contract Support the School's transport provider to plan the day-to-day operation of the School's coach services, adapting to changes in pupil or school requirements Act as a point of liaison between parents and the transport provider, ensuring clear communication of arrangements and expectations The Successful Applicant Person Specification Essential Experience & Skills Customer Service & Communication Excellent written and verbal communication skills Confident and professional when dealing with parents Strong customer service mindset, including handling sensitive or complex queries Organisation & Attention to Detail Exceptional accuracy and attention to detail Ability to manage multiple deadlines and competing priorities Strong organisational and time management skills Process & Systems Experience of working in a process-driven administrative or finance environment Ability to manage and improve processes Strong IT skills, including Excel and Databases/ MIS systems Interest in systems development and efficiency improvements Problem Solving & Initiative Ability to identify issues and resolve them independently Proactive approach to improving ways of working Confidentiality & Professionalism High level of discretion, particularly in financial and pupil matters Ability to handle sensitive information appropriately Desirable Experience in a school or education setting Familiarity with school MIS systems (e.g. SIMS, iSAMS) Experience of: Fees billing Admissions or registrar functions Bursary or financial support administration What's on Offer Term time salary (£40,000-£45,000). FTE of £45,400-£51,075) Location: Colfe's School, London, SE12 Hybrid: 5 days on site: 9am-5pm plus 6 weeks during the school holiday The recruitment process will require all applicants to complete an application form, which Daniel will send you, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures.The applications should be submitted through the advert directly. The deadline for applications is Friday 19th June. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service. Contact Daniel Page Quote job ref JN-165 Phone number
