Project People

Customer Operations Executive Permanent Theale/Home Join a leading UK digital infrastructure organisation and play a key role in supporting marketing, customer operations, and customer experience. We're looking for a highly organised, proactive Customer Operations Executive to help streamline processes, improve reporting, and strengthen how we deliver for customers. This is a great opportunity for someone early in their career who enjoys coordination, data, problem-solving, and working across multiple teams. No specialist marketing or analytics background required, just strong organisational skills, curiosity, and a willingness to learn. Responsibilities of the Customer Operations Executive include: Keep daily operations running smoothly: task intake, workflow updates, approvals, documentation, and supplier coordination. Produce dashboards and reports using tools like HubSpot, GA4, and social platforms. Support KPI/OKR tracking and highlight trends or insights. Help run customer feedback and survey activities, turning insights into clear themes. Coordinate marketing and customer projects, tracking actions, milestones, and dependencies. Maintain knowledge libraries, sales enablement materials, and customer information. Support customer query triage and help improve NPS, CSAT, and customer ease. The successful Customer Operations Executive will have: Strong organisational skills and the ability to manage multiple tasks and stakeholders. Clear communication skills and confidence working cross-functionally. Proactive mindset with the ability to work independently and improve processes. Comfortable working with data; Excel/Power BI skills are a bonus. Experience with HubSpot, GA4, CRM systems, or reporting tools is helpful but not essential. A customer-first mindset and willingness to learn and grow. If you're organised, curious, and excited to support a team shaping customer experience and operational excellence, we'd love to hear from you. Project People is acting as an Employment Agency in relation to this vacancy.

Compliance Manager Perm Theale: Hybrid (3 days per week on site) You must be eligible to work in the UK without the need for Sponsorship We're looking for a Compliance Manager to support and evolve the compliance function for a telecoms organisation based in Theale. Reporting to the Senior Governance, Risk & Compliance Counsel, you'll lead the development and implementation of compliance programs that mitigate legal and regulatory risks while embedding a culture of ethical and operational integrity. Key Responsibilities: Develop and maintain compliance frameworks, templates, and policies. Monitor relevant regulations (e.g. Ofcom, GDPR, Competition Law) and ensure organisational adherence. Lead audits, manage compliance incidents, and oversee regulatory reporting. Act as a key liaison with stakeholders, regulatory bodies, and legal advisors. Deliver internal training, guidance, and clear compliance communications. Support risk assessments and embed controls into business operations. Requirements: Minimum Bachelors degree or relevant level of experience. A level of commercial acumen to actively seek cost savings and efficiencies by innovation, creative team management. Desired: Experience in telecommunications cell site deployment or related project management. Experience or knowledge of reading and interpreting contracts and contractual clauses. Proven experience in compliance management, ideally within telecoms or a regulated industry. Strong understanding of regulatory frameworks and risk management. Excellent communication and stakeholder engagement skills. Ability to work both strategically and hands-on in a fast-paced environment. Project People is acting as an Employment Agency in relation to this vacancy.

New role! Quantity Surveyor (Commercial / Finance Focus) - Mobile Telecoms Infrastructure Greater Reading Permanent Hybrid -3 days per week in the office We're looking for a commercially minded Quantity Surveyor to join a growing team in an office-based role. This isn't your traditional QS position - no site travel is required. Instead, you'll act as the commercial point of contact for an assigned supplier, with a strong focus on financial management, administration, and stakeholder engagement. What you'll be doing: Managing supplier valuations and monthly evaluations Preparing and pricing assessment packs (acquisition, design, and build costs) Processing customer orders, raising POs, and maintaining pricing templates Supporting cost control and ensuring compliance with contracts and budgets Handling commercial data for reporting and forecasting What we're looking for: Strong background in finance or commercial roles (telecoms experience is a plus) Excellent stakeholder management and communication skills Sharp attention to detail with strong numerical and analytical ability Confident with Microsoft Office, particularly Excel This role would suit someone with experience in commercial management, design/commercial administration, or financial control who enjoys detail, accuracy, and collaboration. Project People is acting as an Employment Agency in relation to this vacancy.

Data Quality Analyst Contract - 12 Month FTC Theale/Home Join a leading UK mobile infrastructure company driving innovation and transformation. Since 2012, we've evolved rapidly-now we're looking for a Data Quality Analyst to help us deliver excellence through smarter data. The Data Quality Analyst will lead the development of data quality reports, automate data processes, and support business teams in improving data accuracy. Acting as a key member of the BI team, you'll help shape our data strategy and governance. Key Responsibilities of the Data Quality Analyst include: Deliver daily reports and enhance data governance controls Enforce data policies across ingestion, quality, and lifecycle management Maintain dashboards and remediation plans for data quality Collaborate with stakeholders to meet strategic data goals Apply governance frameworks and ensure accountability The successful Data Quality Analyst will have: Proficient in BI tools (e.g., Power BI) Familiar with Agile and Waterfall methodologies Experience with metadata management, data catalogues, and stewardship tools Understanding of Master Data Management principles Desirable Proven success in data governance programs Operational and change management experience Ready to help shape the future of mobile infrastructure through data excellence? Apply today to (url removed) Project People is acting as an Employment Business in relation to this vacancy.

Hot off the Press Great new opportunity for an Administrator with 1-3 years experience to work for a leading recruitment organisation, supporting the Managing Director with all professional and personal requirements. You will be responsible for: Email and Diary Management Travel Arrangements Events Co-ordination Presentation Preparation Attending Meetings and Minute Taking Responding to Client Needs Attending Off-site Client Meetings Liaising with Internal and External Stakeholders You will need to have: Extensive experience in Microsoft Applications Excellent communication skills Organised with the ability to multi-task Full access to a car with valid driving license Well presented First class communication and writing ability Ability to deal with change in a fast paced environment This role is hybrid with 3 days in the Oxford office and 2 days working from home. Would suit someone who can work at speed and follow tasks through to completion. Great salary and benefits including bonuses, mobile phone expenses, 25 days holiday, healthcare, pension. Working alongside some leading clients. Please get in touch if interested. Project People is acting as an Employment Agency in relation to this vacancy.

Hot off the Press Great new opportunity for an Administrator with 1-3 years experience to work for a leading recruitment organisation, supporting the Managing Director with all professional and personal requirements. You will be responsible for: Email and Diary Management Travel Arrangements Events Co-ordination Presentation Preparation Attending Meetings and Minute Taking Responding to Client Needs Attending Off-site Client Meetings Liaising with Internal and External Stakeholders You will need to have: Extensive experience in Microsoft Applications Excellent communication skills Organised with the ability to multi-task Full access to a car with valid driving license Well presented First class communication and writing ability Ability to deal with change in a fast paced environment This role is hybrid with 3 days in the Oxford office and 2 days working from home. Would suit someone who can work at speed and follow tasks through to completion. Great salary and benefits including bonuses, mobile phone expenses, 25 days holiday, healthcare, pension. Working alongside some leading clients. Please get in touch if interested. Project People is acting as an Employment Agency in relation to this vacancy.