Project People

Document Coordinator Reading - Hybrid-working 3-month contract At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. Reporting to the Head of Quality Assurance and Operational Excellence, we're seeking a meticulous and proactive Document Coordinator to join our team. This role is pivotal in maintaining the integrity, accessibility, and compliance of our Management System documentation across internal and external platforms. Responsibilities of the Document Coordinator include Coordinate the update, review, approval, release, and archiving of process and technical documentation within the MBNL Management System. Ensure all published documents meet MBNL standards for formatting, revision control, and content consistency. Organise and maintain our document management systems (internal and external) for structured and easy access. Collaborate with document owners, functional leads, and SMEs to triage and manage documentation lifecycle (e.g., maintain, archive, obsolete). Work closely with Document Controllers and service provider admins to implement disposition actions and track them to closure. Align metadata between internal and external DMS platforms to ensure lifecycle consistency. Drive improvements in external DMS functionality and design. Implement formal archiving processes for external documentation. Guide business users in accessing and navigating the external DMS. Maintain accurate records, logs, and registers to support audit trails and document retrieval. Support data entry and resolve document-related discrepancies. The successful Document Coordinator will have: Strong IT skills, especially within Microsoft 365 and SharePoint. Exceptional attention to detail and organisational abilities. Professional training in document management. Nice-to-Have: Bachelor's degree in Business Administration, IT Systems, or related field. Experience working within ISO9001 and ISO45001 certified environments. Background in construction or asset management with awareness of CDM regulations. Familiarity with BIC Process Mapping software. To apply for the Document Coordinator please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.

Compliance Manager Reading - Hybrid working Permanent Are you passionate about embedding a culture of compliance and integrity across an organisation? We're looking for a Compliance Manager to join our Governance, Risk, and Compliance (GRC) function. Reporting to the Lead GRC, you'll play a key role in shaping and evolving our compliance framework while ensuring the business operates in line with all regulatory and internal requirements. What You'll Be Doing Develop and lead our compliance framework, toolkits, and controls. Monitor regulations (e.g. Ofcom, GDPR, Competition Law) and manage compliance across the business. Lead regulatory audits, inspections, and quarterly Shareholder Compliance meetings. Collaborate with teams across Legal, IT, HR, Operations, and external stakeholders. Champion a culture of "compliance by design" and behavioural change. Conduct internal audits, risk assessments, and track compliance risks. Deliver clear communication and training to ensure business-wide engagement. What We're Looking For Proven experience in Compliance Management-ideally in a fast-paced, regulated environment. Strong knowledge of regulatory frameworks (GDPR, Competition Law, etc.). Confident engaging with senior stakeholders, regulators, and cross-functional teams. Skilled in creating compliance toolkits, reports, and managing audit processes. Strong organisational, communication, and relationship-building skills. To apply for the Compliance Manager, please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.

ER & Policy Manager Reading Hybrid (3 days/week) 6-month contract Join MBNL, the UK's largest network-sharing joint venture, driving digital infrastructure transformation. Our People Team shapes the employee experience and delivers the strategy that powers our business. We're hiring an experienced ER & Policy Manager to lead individual and collective ER cases (grievance, disciplinary, sickness, insourcing), while redefining HR policies and building manager capability. This role blends hands-on casework with strategic policy development and change leadership. Key Responsibilities of the ER & Policy Manager include: Manage ER cases and coach managers through resolution Lead collective ER processes including insourcing and structural change Redesign HR policies and contracts to reflect company behaviours and tone Ensure policies are clear, compliant, and aligned with best practice Communicate and embed policy changes, upskilling managers Enhance HR intranet with accessible tools and guidance Deliver training and e-learning for line managers Recommend models for ongoing HR/ER support Support wider People Strategy projects The successful ER & Policy Manager will have: Strong UK employment law and ER expertise Experience managing individual and collective ER cases Proven success in policy development and insourcing Confident coaching and influencing skills Clear, effective communication style Proactive, improvement-focused mindset To apply for the ER & Policy Manager please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.

Great new Part Time opportunity for an Administrator with 1-3 years experience to work adhoc hours each week, supporting the Managing Director with all professional and personal requirements. Could suit a Student looking for some work whilst studying. You will be responsible for: Email and Diary Management Travel Arrangements Events Co-ordination Presentation Preparation Liaising with Internal and External Stakeholders You will need to have: Experience in Microsoft Applications Organised with the ability to multi-task Well presented First class communication and writing ability Ability to deal with change in a fast paced environment Based in Oxford City Centre. Great rates of pay per hour. Project People is acting as an Employment Business in relation to this vacancy.

Personal Assistant (PA) Permanent Theale/Home - 3 days in the office/2 from Home We're looking for a highly organised and proactive Personal Assistant to support two C-Suite leaders. This is a fast-paced role requiring exceptional diary management, administrative efficiency, and absolute discretion. Responsibilities of the Personal Assistant include: Manage complex diaries, meetings, travel, and events Draft correspondence, reports, and presentations Act as first point of contact for stakeholders Handle expenses and confidential records Coordinate logistics for corporate events and client visits The successful Personal Assistant will have: Proven PA experience supporting senior leadership Outstanding organisational and communication skills Strong IT proficiency (Microsoft Office) Ability to prioritise, problem-solve, and work independently Professionalism, discretion, and attention to detail This is a fantastic opportunity to work closely with senior leaders, build strong stakeholder relationships, and make a real impact. To apply for the Personal Assistant please send your CV to (see below) Project People is acting as an Employment Business in relation to this vacancy.

Customer Communications Specialist Contract role Reading - Hybrid working We're looking for a Customer Communications Specialist to join our Customer Comms team. This role is central to delivering compelling, insight-led marketing communications to our Contract Voice, Broadband, and Pay As You Go customers - driving brand love, retention, cross-sell, and upsell. As part of the creative engine behind our email, SMS, and app campaigns , you'll turn strategic ideas into high-impact customer communications. You'll thrive in a fast-paced, collaborative environment , working closely with CVM, GTM, vendor partners, and the wider Marketing team to bring new propositions to life that truly engage and deliver results. You'll collaborate with our in-house creative agency to develop standout campaigns, but you'll also be confident in using AI tools and prompt engineering to craft inspiring, high-quality copy. We're looking for someone who can juggle multiple workstreams, stay calm under pressure, and bring structure, creativity, and energy to everything they do. Responsibilities of the Customer Communications Specialist, include: Lead the creative development and delivery of customer communications across retention, upsell, and cross-sell activity Work with CVM and Marketing Managers to translate strategy into creative execution Collaborate with the CVM Insights team to track performance, apply learnings, and optimise future campaigns Craft clear, inspiring design briefs for our In-House Agency to deliver effective and on-brand creative Own timelines, approvals, and stakeholder engagement to ensure smooth end-to-end delivery Liaise with legal, brand, propositions, and vendor teams to ensure compliance and consistency across all outputs The successful Customer Communications Specialist will have: Experience in B2C marketing or customer comms Strong writing, briefing, and campaign delivery skills Great stakeholder management and a creative mindset Passion for data-driven marketing and customer engagement To apply for the Customer Communications Executive please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.

Accounts Payable Assistant Reading - Hybrid-working 9 Month Fixed Term Contract At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. We are looking for an Accounts Payable Assistant to join our high-performing Accounting Team. This is a fantastic opportunity for someone who thrives in a fast-paced, high-volume environment and enjoys working collaboratively with internal and external stakeholders. You will play a key role in supporting the Payments & Expenses Manager by processing transactions accurately and efficiently, resolving queries promptly, and ensuring compliance with our KPIs to help the business achieve its goals. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. Responsibilities of the Accounts Payable Assistant include: Accurately register supplier invoices and ensure compliance with the three-way match process. Reconcile supplier statements and resolve invoice queries promptly. Liaise with internal stakeholders and suppliers to maintain smooth P2P operations. Assist with month-end close and provide audit support by retrieving required documentation. Maintain accurate records and support compliance with company policies (e.g., No PO, No Payment). Provide ad-hoc accounting support to the finance team when needed. Identify opportunities to improve processes and contribute to P2P cycle efficiency. The successful Accounts Payable Assistant will have: Good understanding of key Accounts Payable principles such as (P2P) Process, Purchase Order (PO), Goods Receipt, and Supplier Invoice. Proficient in Microsoft Office Suite. Strong attention to detail and accuracy. Highly organised and self-motivated. Nice to have: AAT candidate (or equivalent qualification). IFS Software Knowledge Good understanding of wider accounting principles Working knowledge of ERP System (SAP or Oracle) To apply for the Accounts Payable Assistant please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.

Portfolio Analyst Permanent Reading At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. Sitting within our Commercial & Portfolio Management Group team, we're the centre of excellence for Portfolio Service team, enabling the organisation to deliver its strategic goals through effective portfolio management. Our team ensures that every initiative contributes to meaningful business outcomes, and we're looking for a Portfolio Analyst to join our dynamic team. As a Portfolio Analyst, you'll play a vital role in supporting the smooth running of portfolio operations. You'll help ensure reporting is accurate and timely, governance processes are maintained, and stakeholder relationships are nurtured. This role is about more than data-it's about turning insights into impact and helping MBNL achieve its objectives. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What You'll Do: Support portfolio reporting: Deliver accurate, timely reports to shareholders, SMT, and ELT. Facilitate governance meetings: Prepare agendas, record minutes, track actions, and ensure follow-up. Maintain performance measures: Assist in defining KPIs, milestones, and thresholds. Manage project data: Keep IFS and Kivue Perform tools updated with accurate information. Develop dashboards: Create clear, engaging reports in Excel, PowerPoint, and Power BI. Resolve queries: Collaborate with Finance, PMG, and delivery teams to address reporting and budget issues. Champion SharePoint: Drive process documentation and continuous improvement. Uphold MBNL values: Ensure quality, consistency, and professionalism in all interactions. Deliver under pressure : Produce high-quality reports to tight deadlines. Manage stakeholders : Build strong relationships with professionalism and discretion. Work independently : Take ownership of objectives and deliver results. What you'll bring: Strong MS Excel (VLOOKUP/XLOOKUP, Pivot Tables, formatting) and PowerPoint skills Experience in a PMO, reporting, or portfolio environment Ability to produce clear, accurate reports and dashboards in Power BI Excellent communication and stakeholder management skills Nice to have: Graduate looking to move into project management Knowledge of IFS or ERP tools PM qualification or equivalent experience Telco industry experience Understanding of MBNL and how teams interact MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. To apply for the Portfolio Analyst please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.

H&S Incident Response Manager Reading - Hybrid-working - 2 days/week in office 12-month contract Telecoms - Infrastructure Management The Health, Safety & Environment Team are responsible for setting the standards from a Health & Safety perspective for all work undertaken on the estate including setting and creating assurance levels, managing fatal and significant injury risks as well as the management of H&S issues on the estate. We're now seeking an experienced H&S Incident Response Manager to join our team. In this pivotal role, you will manage and coordinate the effective delivery of incident and issue management across the organisation. Acting as the first-line support and escalation point for health and safety-related events, you will ensure outsourced service providers align with standards, drive resolution of major and critical incidents, and foster seamless cross-functional communication. You will also play a key role in governance-providing insights, conducting deep dives, supporting process harmonisation, and ensuring lessons learned are captured and shared to enable continuous improvement and informed decision-making. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll do: Co-ordinate incident and issue management delivered by outsourced providers, ensuring alignment with Policies and Standards. Serve as the primary point of contact for stakeholders regarding health and safety incidents, ensuring efficient triage, timely response, and appropriate escalation. Act as the escalation point for incident coordination to drive prompt resolution in alignment with internal standards and compliance requirements. Maintain quality assurance through structured governance approach including reporting and oversight. Identify learning opportunities proposing recommendations back to the business. Act as the central conduit for incident-related communication across teams and client activities - providing guidance for relevant communication channels such as bulletins etc for internal and external advice and guidance. Support harmonisation of incident and issue management into a unified front-door process. Provide insights and trend analysis to strengthen governance, reporting, and decision-making. Support and/or oversee working groups focused on health and safety improvements, providing subject matter expertise and ensuring alignment with strategic objectives. Contribute to improvement plans, helping to identify gaps, propose solutions, and monitor progress against agreed actions. Where needed oversee internal response to major and critical health and safety incidents as the designated Incident Controller. Support Business Continuity planning, testing and invocation activities as needed. What you'll bring: Deep Knowledge of Best Practices: Understanding of methodologies, processes, and capabilities required to deliver best-in-class technical and business incident management services. Analytical and Insight-Driven: Strong analytical mindset with experience in providing insights and trend analysis to support data-driven decision-making, governance, and strategic reporting. Outstanding Problem Solving : Experienced at applying a range of problem-solving methodologies to ensure rigorous root cause analysis and implementation of impactful corrective actions. Continuous Improvement mindset: Ability to identify learning opportunities and propose actionable recommendations that drive process and performance enhancements. Influential Relationship Builder: Skilled at building strong relationships, navigating organisational dynamics, and influencing stakeholders effectively. Executive Communication Skills: Proven experience briefing and influencing senior leadership teams with clarity and confidence. Balanced Decision-Making: Ability to weigh customer, commercial, and technical requirements to deliver optimal outcomes. Nice to Have: Experience managing remotely located, cross-functional teams. Strong safety, quality, and compliance knowledge of mobile or fixed network technologies. Experience working in or with a joint venture organisation. Business Continuity capability ability to oversee internal response to major or critical health and safety incidents as an Incident Controller Project People is acting as an Employment Business in relation to this vacancy.

H&S Incident Response Manager Reading - Hybrid-working 12-month contract At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. The Health, Safety & Environment Team are responsible for setting the standards from a Health & Safety perspective for all work undertaken on the estate including setting and creating assurance levels, managing fatal and significant injury risks as well as the management of H&S issues on the estate. We're now seeking an experienced H&S Incident Response Manager to join our team. In this pivotal role, you will manage and coordinate the effective delivery of incident and issue management across the organisation. Acting as the first-line support and escalation point for health and safety-related events, you will ensure outsourced service providers align with MBNL's standards, drive resolution of major and critical incidents, and foster seamless cross-functional communication. You will also play a key role in governance-providing insights, conducting deep dives, supporting process harmonisation, and ensuring lessons learned are captured and shared to enable continuous improvement and informed decision-making. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. Responsibilities of the H&S Incident Response Manager include: Co-ordinate incident and issue management delivered by outsourced providers, ensuring alignment with MBNL's Policies and Standards. Serve as the primary point of contact for stakeholders regarding health and safety incidents, ensuring efficient triage, timely response, and appropriate escalation. Act as the escalation point for incident coordination to drive prompt resolution in alignment with internal standards and compliance requirements. Maintain quality assurance through structured governance approach including reporting and oversight. Identify learning opportunities proposing recommendations back to the business. Act as the central conduit for incident-related communication across MBNL teams and client activities - providing guidance for relevant communication channels such as bulletins etc for internal and external advice and guidance. Support harmonisation of incident and issue management into a unified front-door process. Provide insights and trend analysis to strengthen governance, reporting, and decision-making. Support and/or oversee working groups focused on health and safety improvements, providing subject matter expertise and ensuring alignment with strategic objectives. Contribute to improvement plans, helping to identify gaps, propose solutions, and monitor progress against agreed actions. Where needed oversee MBNL's internal response to major and critical health and safety incidents as the designated Incident Controller. Support MBNL Business Continuity planning, testing and invocation activities as needed. The successful H&S Incident Response Manager will have: Deep Knowledge of Best Practices: Understanding of methodologies, processes, and capabilities required to deliver best-in-class technical and business incident management services. Analytical and Insight-Driven: Strong analytical mindset with experience in providing insights and trend analysis to support data-driven decision-making, governance, and strategic reporting. Outstanding Problem Solving : Experienced at applying a range of problem-solving methodologies to ensure rigorous root cause analysis and implementation of impactful corrective actions. Continuous Improvement mindset: Ability to identify learning opportunities and propose actionable recommendations that drive process and performance enhancements. Influential Relationship Builder: Skilled at building strong relationships, navigating organisational dynamics, and influencing stakeholders effectively. Executive Communication Skills: Proven experience briefing and influencing senior leadership teams with clarity and confidence. Balanced Decision-Making: Ability to weigh customer, commercial, and technical requirements to deliver optimal outcomes. Nice to Have: Experience managing remotely located, cross-functional teams. Strong safety, quality, and compliance knowledge of mobile or fixed network technologies. Experience working in or with a joint venture organisation. Business Continuity capability ability to oversee internal response to major or critical health and safety incidents as an Incident Controller To apply for the H&S Incident Response Manager, please send your CV to (see below) Project People is acting as an Employment Business in relation to this vacancy.

Compliance Manager Perm Theale: Hybrid (3 days per week on site) You must be eligible to work in the UK without the need for Sponsorship We're looking for a Compliance Manager to support and evolve the compliance function for a telecoms organisation based in Theale. Reporting to the Senior Governance, Risk & Compliance Counsel, you'll lead the development and implementation of compliance programs that mitigate legal and regulatory risks while embedding a culture of ethical and operational integrity. Key Responsibilities: Develop and maintain compliance frameworks, templates, and policies. Monitor relevant regulations (e.g. Ofcom, GDPR, Competition Law) and ensure organisational adherence. Lead audits, manage compliance incidents, and oversee regulatory reporting. Act as a key liaison with stakeholders, regulatory bodies, and legal advisors. Deliver internal training, guidance, and clear compliance communications. Support risk assessments and embed controls into business operations. Requirements: Minimum Bachelors degree or relevant level of experience. A level of commercial acumen to actively seek cost savings and efficiencies by innovation, creative team management. Desired: Experience in telecommunications cell site deployment or related project management. Experience or knowledge of reading and interpreting contracts and contractual clauses. Proven experience in compliance management, ideally within telecoms or a regulated industry. Strong understanding of regulatory frameworks and risk management. Excellent communication and stakeholder engagement skills. Ability to work both strategically and hands-on in a fast-paced environment. Project People is acting as an Employment Agency in relation to this vacancy.

New role! Quantity Surveyor (Commercial / Finance Focus) - Mobile Telecoms Infrastructure Greater Reading Permanent Hybrid -3 days per week in the office We're looking for a commercially minded Quantity Surveyor to join a growing team in an office-based role. This isn't your traditional QS position - no site travel is required. Instead, you'll act as the commercial point of contact for an assigned supplier, with a strong focus on financial management, administration, and stakeholder engagement. What you'll be doing: Managing supplier valuations and monthly evaluations Preparing and pricing assessment packs (acquisition, design, and build costs) Processing customer orders, raising POs, and maintaining pricing templates Supporting cost control and ensuring compliance with contracts and budgets Handling commercial data for reporting and forecasting What we're looking for: Strong background in finance or commercial roles (telecoms experience is a plus) Excellent stakeholder management and communication skills Sharp attention to detail with strong numerical and analytical ability Confident with Microsoft Office, particularly Excel This role would suit someone with experience in commercial management, design/commercial administration, or financial control who enjoys detail, accuracy, and collaboration. Project People is acting as an Employment Agency in relation to this vacancy.

Data Quality Analyst Contract - 12 Month FTC Theale/Home Join a leading UK mobile infrastructure company driving innovation and transformation. Since 2012, we've evolved rapidly-now we're looking for a Data Quality Analyst to help us deliver excellence through smarter data. The Data Quality Analyst will lead the development of data quality reports, automate data processes, and support business teams in improving data accuracy. Acting as a key member of the BI team, you'll help shape our data strategy and governance. Key Responsibilities of the Data Quality Analyst include: Deliver daily reports and enhance data governance controls Enforce data policies across ingestion, quality, and lifecycle management Maintain dashboards and remediation plans for data quality Collaborate with stakeholders to meet strategic data goals Apply governance frameworks and ensure accountability The successful Data Quality Analyst will have: Proficient in BI tools (e.g., Power BI) Familiar with Agile and Waterfall methodologies Experience with metadata management, data catalogues, and stewardship tools Understanding of Master Data Management principles Desirable Proven success in data governance programs Operational and change management experience Ready to help shape the future of mobile infrastructure through data excellence? Apply today to (url removed) Project People is acting as an Employment Business in relation to this vacancy.

Hot off the Press Great new opportunity for an Administrator with 1-3 years experience to work for a leading recruitment organisation, supporting the Managing Director with all professional and personal requirements. You will be responsible for: Email and Diary Management Travel Arrangements Events Co-ordination Presentation Preparation Attending Meetings and Minute Taking Responding to Client Needs Attending Off-site Client Meetings Liaising with Internal and External Stakeholders You will need to have: Extensive experience in Microsoft Applications Excellent communication skills Organised with the ability to multi-task Full access to a car with valid driving license Well presented First class communication and writing ability Ability to deal with change in a fast paced environment This role is hybrid with 3 days in the Oxford office and 2 days working from home. Would suit someone who can work at speed and follow tasks through to completion. Great salary and benefits including bonuses, mobile phone expenses, 25 days holiday, healthcare, pension. Working alongside some leading clients. Please get in touch if interested. Project People is acting as an Employment Agency in relation to this vacancy.

Hot off the Press Great new opportunity for an Administrator with 1-3 years experience to work for a leading recruitment organisation, supporting the Managing Director with all professional and personal requirements. You will be responsible for: Email and Diary Management Travel Arrangements Events Co-ordination Presentation Preparation Attending Meetings and Minute Taking Responding to Client Needs Attending Off-site Client Meetings Liaising with Internal and External Stakeholders You will need to have: Extensive experience in Microsoft Applications Excellent communication skills Organised with the ability to multi-task Full access to a car with valid driving license Well presented First class communication and writing ability Ability to deal with change in a fast paced environment This role is hybrid with 3 days in the Oxford office and 2 days working from home. Would suit someone who can work at speed and follow tasks through to completion. Great salary and benefits including bonuses, mobile phone expenses, 25 days holiday, healthcare, pension. Working alongside some leading clients. Please get in touch if interested. Project People is acting as an Employment Agency in relation to this vacancy.